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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jan 16, 2026
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Reliance Jio Infocomm reviews & complaints page 104

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M
Mufaddal Tashrifwala
from Surat, Gujarat
Oct 19, 2019
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I have made a recharge of 299 on 15 October 2019 at rechargecube.in which showed up when I typed jio recharge on Google
They have told to re credit it in 48 hours but still i haven't recieved anything.
Kindly please see to it and refund back my amount.
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    A
    Aditya5877
    from Mumbai, Maharashtra
    Oct 19, 2019
    Resolved
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    Resolved

    I recharged my jio number [protected] for 169rs from google pay. The amount has been deducted from my account but i haven't received the recharge message yet please resolve the problem. I have attached the recept of google pay payment. Upi transaction id was[protected]. And the amount payed [protected]@hdfcbank. I have already attached the photo recept of the transaction kindly look into it.
    Oct 19, 2019
    Complaint marked as Resolved 
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      H
      HarryPotterAnis
      from Mumbai, Maharashtra
      Oct 18, 2019
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      Address: 700150

      Hello,

      I have recharged a wrong number [protected] instead of the right number [protected] via sbi net banking, reference no is br0003ediszy, and the transaction id is[protected].

      I have recharged the ₹49+₹10 iuc pack. Kindly cancel the aforesaid recharge so that i can recharge once again the right number.
      Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

      Thanking you in anticipation,
      Regards,
      Amit mandal
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        S
        Oct 17, 2019
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        Address: Vill Lamabahadurpur, Karimganj, Assam, 788722

        To refund access payment against jio sim no : [protected] which was paid by mistake by hdfc bank on 21/09 and 22/09
        Total amount paid in excess : rs 399 x 3 on 21/09 and 22/09
        Mode of payment : hdfc regalia credit card : 485498xxxxxx7386
        Card holder - bhanumati nath
        Txn ref nos :
        Hga1p01c[protected]
        Hga1p0e6a[protected]
        Hga1p[protected]
        Your early action is appreciated.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          M
          mgoyal11
          from Mumbai, Maharashtra
          Oct 17, 2019
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          Address: Ghaziabad, Uttar Pradesh, 201001

          Hi, my name is mohit goyal, i am living in b217 near behl hospital, rajeev puram colony, dasna. Ghaziabad.
          I am very frustrated and upset as jio tower is installing at the front of my home. I have first time pregnant wife with very complicated situation and now this is one more frustration added by this tower as this cause health issue mostly for children and pregnant lady as well as for senior citizens.
          Many of the survey and supreme court is already order not to install in residential area but despite of this i don't know how government can allow this. Hence would requesting you all to please consider is on priority otherwise i have to do whatever i can do. It is a humble request and i am hoping the quick response from your end.
          Thank you - [protected]
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          When i open my internet
          After 10 min i get a message of 50% data use .how can its possible
          1.5 data use in day
          But few days 100% data use in 10 min
          I want my data back
          Otherwise i will go to court and complaint against jio
          Please resolve my complaint
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            R
            ravi raveyi
            from Hyderabad, Telangana
            Oct 16, 2019
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            Address: 502295

            My jio mobile number is [protected]
            In my area of malkapur x road near taher plaza, sangareddy, sangareddy district-502295 telangana
            Am not getting signal strength totally from last week continuously.. It's showing no signal.. Emergency calls only..
            And signal strength is also less
            Calls are not getting to some jio numbers and particular other n/w numbers.
            Calls are getting connected to others when dialled to our contacts
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              H
              HemanthHN6
              from Mumbai, Maharashtra
              Oct 16, 2019
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              Address: "Paanchajanya", Near Koppada Guttu House, Padukodi, Kulur, Dakshina Kannada, Karnataka, 575013
              Website: www.jio.com

              My speed was fine until yesterday, around 5 to 15 mbps. Then today my net speed came down to 80kbps when I still had 700 mb data left on my number.
              Number : [protected]
              I contacted support and they told me whats causing this issue is that many users are using internet at same time.
              What kind of reason is that?
              Please fix this.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                U
                umeshkumar88
                from Mumbai, Maharashtra
                Oct 16, 2019
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                This is my jio number

                [protected]

                This is my address

                Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

                Plz do the needful plz registered the appellate complaint for 39 days

                We are frusted of network coverage not getting network plz registered appellate complaint for 39 days i had send all details to registered for appellate complaint

                Not a single stick of network getting call drop call disturbance data slow problem many more

                Registered network complaint sent network rf team to visit our location on high priority basis
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  V
                  Vishal Kundra
                  from Jaitaran, Rajasthan
                  Oct 16, 2019
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                  Address: Jaipur, Rajasthan

                  I'm vishal, resident of jaipur who applied for jio gigafibre connection for my home 4 months back. Despite knowing that my home doesn't fall under rfs area the jio executive accepted my connection request and did all formalities (Documents, adv. Deposit of rs.2500/- etc) and assured me of getting services within a week. After 1.5 months, making 1000s of calls here n there i was finally asked by the same executive to initiate refund process as my area comes under non rfs region (Height of stupidity) by calling on jio toll free number ([protected]). It's been 4 months now & i haven't got my refund. Everytime i call at toll free number, the customer executive ask me to be patient and wait for the confirmation call from jio regarding refund but i haven't recieved any confirmation call yet. It's going the same way for last few months & now it's an headache. I have all the necessary leads like connection number, cancelled req number etc. #helpme
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Hi Team,

                  I have activated the pre-to-post plan of jio, and did 109 recharge on number: [protected] but unable to make calls.

                  Can you guys please assist.

                  Regards,
                  I attempted to do a recharge worth 149 on my jio accountthe amount was deducted from my bank account but i have not received any notification and it is still showing that I don't have any plan.please do take action.it is very much disappointing
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                    B
                    brijesh4681
                    from Mumbai, Maharashtra
                    Oct 15, 2019
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                    Address: D4/1 Rajive Nagar Bina Sagr MP, Sagar, Madhya Pradesh, 470113

                    I am brijesh singh, my mobile number: - [protected] is this, my recharge also did not fail and the balance was also cut off from the account and my mobile balance was also not recharged. I had done the recharge from jio mobile app.

                    To transfer inb reliance payment solution bill_rpsl payments 14-oct[protected]oct-2019) rs - 49.00 reference no: rsbi[protected]igahfnacw5

                    I request that my balance be refunded
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      R
                      Ramxasry
                      from Mumbai, Maharashtra
                      Oct 15, 2019
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                      Address: Pilathara, Chunangad PO, Palakkad, Kerala, 679511

                      I used to get 6 mbps + speed for several weeks. now the speed is reduced to 190kbps which is not acceptable. I had complaint this to 1800 before 1 week and there is no improvement.

                      I disconnected BSNL broad band and took JIO 4G connection. Now it seems BSNL 512k was better.

                      I will go aggressive on social media if JIO do not perform. Your actions recently seems to disappoint your customers and tend to cheating cases.

                      Please perform or PERISH.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Dear Sir/Mam please complaint here against any internet service provider
                      Government website link => pgportal.gov.in

                      => Click here to sign up => pgportal.gov.in

                      => After Register Your Account and Login your Account

                      => Lodge Public Grievance

                      => click on I agree that my grievance does not fall in any of the above listed categories

                      => Concerned authority of grievance

                      => click on Central Government

                      =>select Ministry/Department => Telecommunication

                      => Description

                      => security code

                      => submit
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                        M
                        Mushabbir zaki
                        from Bhopal, Madhya Pradesh
                        Oct 15, 2019
                        Resolved
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                        Resolved

                        Address: B-10,KEHKASHAN COMPLEX,PHASE-II, FIRST FLOOR, BEHIND KOHEFIZA HOSPITAL,KOHEFIZA, Bhopal, Madhya Pradesh, 462001

                        Purchased jio recharge voucher
                        Money deducted, received confirmation mesaage but not received recharge voucher till now which is more then 24 hours. I have tried consumer care, spoken to senior reps, everyone is acknowledging complaint which is some technical fault from componies end only but they are unable to resolve, they are not ready to give any complaint number, more over they dont even have any clue how long it will take to resolve. From last 2 days my outgoing is barred and it is causing lots of incnvinience and loss as this is my only active number.
                        Oct 17, 2019
                        Complaint marked as Resolved 
                        It seems no body took extra pain to reaolve it timely, it was some technical fault which took its own sweet time. Pained to rexeive such reaponse from our so called number one company of India and one amongst top of worlds forrune 500, may be its gone in the heads of JIOs employee. Anyways, already too much time wasted, dont want to waste my time anymore on writing about a company who does not care a bit about its customer. Hooe we get some better alternate of Jio soon.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Oct 16, 2019
                        Updated by Mushabbir zaki
                        More then 3 days now, no development so far, No utgoing services in my phone, sufering losses.
                        Oct 17, 2019
                        Updated by Mushabbir zaki
                        Ultimately I received purchased voucher today on my app. Complaint is resolved now.
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                          M
                          Madeshdeva
                          from Mumbai, Maharashtra
                          Oct 15, 2019
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                          Address: I dont know but he send his training address bangalore, 635305

                          I complaint about mr. Srikantrao (trainer)
                          Mr. Sanjay chukla(enquiry member )
                          Mrs. Khushi verma(offer member)
                          Mrs. Priyanka(verify member )
                          Mrs. Ruchika rao(hr fraud member)
                          These gangs are misused reliance jio infocomm limited and first of khushi verma say security deposit for rs. 1880 & priyanka says laptop deposit rs. 9800 & srikantrao says extra deposit for laptop rs.11700 & also he says account opening for icici bak rs. 10400 & he said living and character certificate for rs. 11500 and today he said medical allowance provided for company so deposit 16000 after i send ur joining letter. Please sir i pay already 46500rs i dont know its fake and please make an action for these unmanted peoples and also i have these members phone number and he send me all over mails and messages, call recordings. Please sir take a severe action for these peoples
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Oct 15, 2019
                          Updated by Madeshdeva
                          Please take an action for mr. Srikantrao reliance jio infocomm limited fraud recruiters. I also submit my amount sending account details and letters

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                            8
                            8972983
                            from Mumbai, Maharashtra
                            Oct 15, 2019
                            Resolved
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                            Resolved

                            My jio number is [protected]. I have a recharge of 399 rs which i activated on 11oct 2019 and valid for 03 jan 2019. My outgoing calls are discontinued due to high usage of outgoing calls which is not mentions in anywhere in term and conditions. Jio is showing plan o[censored]nlimited call in 399 rs recharge for 84 days. And when i asked for limits of outgoingtells then nobody is able to tell these limits including jio customer care, jio team which reponds on mail. It is forgery with customers. If there is such type of limits then customer must be aware from limits that you can make only 5 or 6 or 7 hrs of outgoing call. Whatever it is.
                            Oct 15, 2019
                            Complaint marked as Resolved 
                            Compny dont provide any resolution .they are telling me that you voilance the term and condition of outgoing calls and they are not able to tell these term and conditions.and they are suggesting for new recharge .
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              U
                              urathi111
                              from Surat, Gujarat
                              Oct 15, 2019
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                              Address: Pimple Saudagar, 411027

                              Hi,
                              Yesterday (15th oct 2019) my outgoing calls service is been discontinued for my jio number [protected] with a reason of misuse.
                              I am using this number for my personal use.
                              I have also checked the calling limit cap for day to restrict commercial use, but in my case i am just making major calls to 1 particular number so i dont think it can be considered as misuse or commercial use. I have recharged my jio number with 84 days plan which is valid till 23rd dec 2019, so cant be discontinued directly in midway as i have already paid for 84 days service
                              Request you to please look into the issue and reactivate my outgoing call service asap.

                              Many thanks,
                              Umesh rathi
                              Mob: [protected]
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                M
                                Mishtu Ghosh
                                from Mumbai, Maharashtra
                                Oct 15, 2019
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                                Address: Hakimpara SILIGURI, Darjeeling, West Bengal, 734001

                                Im writing an email about the service for reliance jio. Im very disappointed about the service.net speed very slow, i can't used daily 1.5 gb data per day but always received massage from reliance jio 50% or 90% data i have used. Till now i have used 0.26 gb data,
                                Remaining data 1.24 gb right now. Attachment given below. Plz solved my problem asap.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Oct 15, 2019
                                Updated by Mishtu Ghosh
                                Plz hide my no.
                                Oct 15, 2019
                                Updated by Mishtu Ghosh
                                Can't see any edit options plz it's my request to all team
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                                  S
                                  Sadaqat Khan
                                  from Budaun, Uttar Pradesh
                                  Oct 15, 2019
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                                  Address: Ganj bazar, Moradabad, Uttar Pradesh, 244001

                                  I am using jio from starting of this company.
                                  I always complain about 4g speed pf internet and company always say that we setting up new tower site in your area but unfortunately jio is providing worst service of internet in my area.
                                  I want a good internet speed as i am paying for 4g internet but my all data get wasted because of poor speed.
                                  Please make better internet speed or give me discount on all my recharges.
                                  Mob: [protected]
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    Kavya Rawat
                                    from Mumbai, Maharashtra
                                    Oct 14, 2019
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                                    Address: Sarai thok west near maharaj singh park, Hardoi, Uttar Pradesh, 241001

                                    I want file complain for installation tower in district hardoi(urban)UP...
                                    Firstly the tower which is to be installed is in very populated place which is going to affect a lot of people...
                                    Secondly the land is disputed ...
                                    Now I just wanted to assure that when the whole matter ia solved by the court then only tower is to be installed...

                                    Important info:
                                    Tower no.055
                                    Neeraj singh has taken the charge to install the tower which is employee in jio company...
                                    His contact details is [protected]
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      atulkarwa
                                      from Mumbai, Maharashtra
                                      Oct 14, 2019
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                                      Address: Mumbai City, Maharashtra, 400053

                                      I have complained 10 times over the last 3 months to their customer care for refund of deposit for giga fiber connection. They just keep giving me a service request number without resolving the issue.

                                      The back-end engineer says they haven't received those requests. There is no point in e-mailing of twitter as they are good for nothing.

                                      They are cheating the customers and just using their money. Everyone please be careful of this chor company.

                                      Jio id[protected]
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        Prabakaran456
                                        from Namakkal, Tamil Nadu
                                        Oct 14, 2019
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                                        Address: 2/133g , Murugan kovil , Mayyam PIllaiyar Kovil st ,salem road, 637001
                                        Website: 198

                                        Today i done 10rs for iuc but not other network call not working so i contact the customer care but they are not responding my calls customer excutive not pickup the calls, useless jio customer care i am only recharge this number but right now i am helpless
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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