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Reliance Jio Infocomm Complaints & Reviews

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Last updated May 25, 2024
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Reliance Jio Infocomm reviews & complaints page 107

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K
KeshavG37481745
from Mumbai, Maharashtra
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making customers feel by saying unlimited calls on 399 rs plan

Reliance jio infocomm — making customer fool by saying unlimited calls.
I am using my reliance jio mobile number [protected] and recharged with rs. 399 on 31st july 2019 which has validity till 23rd oct 2019 but from yesterday evening my outgoing calls has been barred.

Point 1: for your kind information my jio number is being only used for my personal communication with my family. So on what basis you have considered...
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P
patelsachin95
from Kolkata, West Bengal
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very very slow internet speed and call drop problem

Address:Surat, Gujarat, 394107

I suffering from very worst internet speed in my area (amroli, surat) I have complained to jio customer care many from last 3 month, but they are just saying that we are working to improve speed, but we can't commit date.
I has bee almost 3 month how much time they will take to resolve problem.
They are taking full payment in recharge but not providing proper service this is clearly beach of contract....
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S
singh20
from Delhi, Delhi
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no network coverage from 8 months

Address:Ramnagar, Alambagh, Lucknow, Uttar Pradesh, 226005

Company is only extending their customers but not improving their internet connectivity and now voice/volte also not works properly.

The problem we are facing from feb 2019 onwards, compaints saveral times but they closes the complains without any resolution and notificaion.

Finally from 4 jio sim, we have ported 3 of them...

Jio is only looting their customers says 4g but its not even 2g.
br...
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M
MANIGANDAN JAYARAM
from Chennai, Tamil Nadu
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which number recharge

Address:38,JEEVA NAGAR, THORAPADI,VELLORE, Vellore, Tamil Nadu, 632002

Respected Sir,
unauthorized deduction My account bank rs.448.00, which mobile number recharged that above said amount was recharged, i can't how do this, so please help me which number recharge what time recharged said amount, hence please help me sir...

bank deduction details follows

TO TRANSFER-INB Reliance
Jio Infocom BILL_REJIOI
PaymentsQSBI[protected]I
GAGVGCOO7

TRANSFER...
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D
Deepakqwertyuiop
from Bengaluru, Karnataka
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proactive sim command error

Address:560068

Hi,

I am getting an error pop up from so many days.
when I open myjio app, it say Proactive SIM command error. I tried to connect with customer care from mobile number but trust me it never helped me to connect with customer care. it is jio sim card.
Let me know why this error message is popups. and how you will help me to resolve this. I have attached incident photo as well.
Many times I face issue with...
+1 photos
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S
shivnathdalvi
from Mumbai, Maharashtra
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net connectivity & incoming calls

Address:Room no 1 bhonsala military college campus gangapur road nashik, Nashik, Maharashtra, 422005

Sir
Mera mobile no [protected] reliance jio service provider seva deta hai.ise recharge karne ke bad 2 din net acchi speed se chalta hai aur bad me service bahut hi slow kar dete hai. Recharge khatm hone ke 2 re din hi incoming calls band ho jate hai.Bahot bar complaint karne par bhi koi sudhar nahi hota......
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S
Shreshtha Agarwal
from Mumbai, Maharashtra
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data issue

Address:Lucknow, Uttar Pradesh, 226020

In plan of 1699/ year.. We are given 1.5 gb data per day.. But it exhaust too early while when i am using vodafone than i used to get only 1 gb data still it doesnt exhaust.. There booster packs are too costly.. They are saying that they r providing 1
.5 gb but i dont think so as it exhausts too early.. And also on calling to customer care they dont provide any solution...
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My self abhijna, jio service customer felt really unhappy with the worst strategy of pulling the money from the customers. This is intolera149ble, how can one company so greedy for money. I recharged my jio number with 149, while this plan was active, i recharged again with 149 plan due to some cashback advantages. Now the old plan expired and new plan is active but if i try calling, it states " outgoing call restricted to violation of terms...
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H
Harshitha karnati
from Mumbai, Maharashtra
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issue with my network

I'm using jio network. When i have upgraded my package from 449 to 1699 i have found an issue with my network. When we start browsing something network speed is 1m/s but still it's loading. While there comes an message that your internet is exuasted without even using it. I am suffering a lot with these network issues. Please resolve it as soon as possible....
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M
Milindra Pratap Singh
from Delhi, Delhi
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2500 taken money from reliance jio for broadband.

After waiting for call no one is talking. They talk with others. I am totally disappointed with jio service.

I have paid 2500 for jiofiber connection and jio member told me they install on 14th but today is 17th and no one is came for install. Is it a jio scheme to fool the people and make huge amount of money through there paid money interest in bank from there new client. Is it legal to take money without giving any service...
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M
Milindra Pratap Singh
from Delhi, Delhi
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2500 taken money by reliance jio fiber installation.

After waiting for call no one is talking. They talk with others. I am totally disappointed with jio service.

I have paid 2500 for jiofiber connection and jio member told me they install on 14th but today is 17th and no one is came for install. Is it a jio scheme to fool the people and make huge amount of money through there paid money interest in bank from there new client. Is it legal to take money without giving any service...
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D
Deblina Ghosh
from Mumbai, Maharashtra
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i recharged my jio number but the plan wasn't activated

I recharged my jio number on 17-08-19 from myjio app for 399 rs (Discount voucher rs 50, hence total results to rs 349) and payed through google pay, and still my plan was not activated. Mobile number - [protected]. The money was deducted from the bank but i am neither able to make calls nor use the internet.

Please either refund my money or activate the plan. Whatever solution you choose, make it quick....
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B
Bharaniraj1
from Bengaluru, Karnataka
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poor services from a jio store at bangalore

Address:560085

Store address :
No 32, outer ring rd, 6 block, 3rd phase, banashankari 3rd stage, banashankari, bengaluru, karnataka 560085

This is the first ever corporate store that’s same as a roadside orphan seller.

Very unprofessional staff. To my surprise, all the staff has same attitude towards work.

Staff skill level is utterly poor and zero respect for customers.

Staff has absolutely...
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N
Nirav Samar
from Mumbai, Maharashtra
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employee not interested in doing jio recharge

Address:Udaipur, Rajasthan, 3131001

The employee sitting at the jio recharge counter in reliance digital store at celebration mall, udaipur did not show any interest in discussing the jio recharge plans and was rather engaged in some other personal work including chit chatting with other female employees. Later, started yelling at us when asked to discuss the recharge plans second time. This act happened on 17th august 2019 at around 2:15 pm. Request strict action....
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Address:Kolkata, West Bengal, 700042

Dear sir/ madam,

I am a victim of smart business policies made by one of the biggest names in telecommunications industry popularly known as reliance jio infocomm limited. And, one of their unscrupulous way of making money can be explained through this instance wherein i had applied for number porting of two of my post paid numbers from vodafone to reliance jio which are (A[protected] and (B[protected], as i visited reliance...
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P
Piancham neitu
from Delhi, Delhi
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wrong plan

Address:796005

Ive done recharge with amount of 297 plan, but no call allowed from my phone (Vivo), useless plan for my simcard and phone,, and also network is not able to use with this plan from my phone, this is a huge lost, please reverse the recharge with ill do recharge with another plan...

This plan benefits are not clearly explained in the details while im recharged with internet banking,,...
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M
Mihir Gami
from Surat, Gujarat
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refund for unwanted plans

I tried to pay 399 for jio plan using upi but after accepting from my bank app there was no confirmation on jio app and after 5min page got automatically expired. 399 was deducted from my account! I tried again and same result (Page got expired and money got deducted)! Called customer care of jio they told it will get refunded in 6-7 days! So, now i payed 399 using debit card and successfully done! But then after 1-2 hr got msg that my upi...
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S
SONIKA KASHYAP
from Agra, Uttar Pradesh
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deactivation of my wrong recharge of rs 99

Hi sir,
I have recharged my jio sim on 8th june with the rs99 plan which is activated since 13th august on my number. This plan is not working in my phone at all because i can't even call and use my data in any way with it.
I kindly request you to please deactivate my current plan because it disorder in my work and daily life.
I will be greatly thankful to you....
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J
jayaprakash0509
from Nellore, Andhra Pradesh
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reliance jio recharge not done but money deducted

Address:6-13-92, L.A.sagaram, 524126

Hello sir yesterday (I. E, 14/08/2019) i recharged my mobile number ([protected] through myjio app. I liked to do recharge of 349/-. I have nearly 8 coupons so, i applied one of them and then i paid remaining amount 299/- in phonepe. Amount deducted, myjio app also showed successful message also. Even tho, myjio app not showing any reference and of my recharge (Transaction)

I'm attaching the phonepay transaction reference details....
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T
Tanay Chandra
from Mumbai, Maharashtra
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recharge failed and money deducted to my bank account

Address:Ranchi, Jharkhand

14-aug[protected]aug-2019) to transfer
Upi/dr/[protected]/amazon/utib/[protected]@apl/request

Recharge failed and money deducted to my bank account number.

Then after i do another recharge on the same number [protected]. Then recharge successfully.

Your order for recharge of airtel mobile number [protected] for rs. 399.00 has failed. The refund will be credited to your original payment method....
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