Reliance Jio Infocomm Complaints & Reviews

Today, i called jio custome care regarding reason for my bill over due on my pre cum post number. My call got connected to miss neha. She really dont know how to talk with the customer. She was too rude and sarcastic towards my query. I contacted first time to jio customer care and had a worst experience. No one will expect such behaviour from any customer care.. Really disaapointed. Wants a action against a lady.

I port my bsnl number ([protected]) to jio network last week. Yesterday (24.02.18) the jio sim was active. Then i recharge 498 (399+99) through upi provided in jio website. Till the amount didn’t credited to my jio number. But the amount debited from my bank account. The below msg i got from my bank when the transaction is done. (Your a/c no. Xxxxxxxxxxxx9295 is debited for rs.498.00 on 24-02-18 and credited to a/c no. Xxxxxxxx4639 and the upi ref no is[protected] and the transaction reference no i got from the jio site is lis[protected]. Please

On 21/2/2018 at 5:42pm i did recharge amount 51 rupess for data booster. I did this transaction through upi payment method available at my jio app and did the payment by my own paytm bhim upi. The transaction was successful from paytm side and it's also shown in paytm app. But the problem is that when i called jio about that matter they told that from their end payment was declined, no payment was received. After getting this information i called and mailed paytm about this transaction they replied that from paytm side transaction was successfully done. I uploaded the successful upi transaction payment. Please see the photo.

Sir iam a Customer in Jio network. I have complaint about network not coverage in Indore. So I do the complaint in 10 months back. Still now you didn't resolved. What happene. I hade loss of our money. So now you do the problem solved ?????? Yes or no plz tell me. You have not to do resolved. We get other network. Worst Service your network

I recharge 349 rupees date time 21...2..2018 7:42 :55. Through jio app through upi mode.... Bheem app mail me says send correctly to sender and give payment id i. E[protected].. I complaint jio also...21 feb..3 or 4 time.. He says me rejected complaint.. And donot give any reason.... And mentally harassment... And without any reason loss money... I have lot of proff reach money in jio account... And also have upi mode [protected]@icici... This mode reach money.. I also paste complaint which jio...
Your service request no. Sr00000i1tyx

I done a recharge of rs.498 plan using myjio app with upi transaction to [protected]@icici. But the recharge was not gave to me. Rs. 448 was deducted from my bank account. At last night i had a massage that my money was refund in my bank account. But there are no reference number or transactions id. No money was refunded in my account. Refund my money.

Jio means high speed connection
Everyone have a jio sims but why it is so slow:, lte4g but speed is only 400 or 500 or 700 kbps

They say about it speed is 150mbps we can read article of 4g its speed support 150mbps
Instead of 150 mb it can give 50 mbps but not
On 500 to 700 kbps and sometimes speed is 150 to 100 kbps why
I did not want 150 mbps, instead of it i just want 3 to 5 mbps is sufficiant for me only and calling is ultimately # if we want to call we have to 3 to 5 times for get connection to that person
Evry time we call its say buzy, shutdown, not reach able,
After 3 to 5 times we get connection to that partyicular person
And is so good i say hello front person say...,.;.;,.; whats that yaar!!!

I went to service centre of jio present at mastercanteen, bhubaneswar, odisha to purchase a jio sim... While purchasing i asked about prime membership and two officer were there who told me that your membership will last from one year from today onwards... He clearly stated me that your membership won't finish on 31st march... But when i opened the my jio app there it is written that it is going to finish on31st... After seeing it i contact to jio customer care... And there is a officer named kamal suresh... I chated with him and he also told me that it will finish on31st march... The two officer lied to me... Only for their assurance of one year i bought the sim otherwise i decided to buy after 1 year

Demanding pay money for tower installation, noc certificate, intercity charge

(Itc co tower/tel net chennai jio tower/kasturi) they are totally false agreement / illegal tm, kindly avoids they are call,
Sms, email ~[protected]@gmail.com /[protected]@gmail.com throgh this mobile no~ [protected]/ [protected] /[protected]/kasturi~[protected]/...

I am using jio network since quite long time but i am not happy with services while travelling.

I live at delhi and i travel from delhi to jaipur on alternate friday and then return to delhi on sundays.

Main issue with this network is very poor connectivity during the travel from each side.

Before jio, i was using voda and airtel but never faced such issues for longer time.

I sent my complaint on twitter also but no one gave any positive response on the same.

Money deducted on15th feb but recharge not completed i done via myjio upi via phone person plz return my money time 7:14 my jio number is[protected] plz return my amount to my account which duducted coupon return to my jio app so plz keep my amount i was trying to keep screen shot but not getting kindly accept request and respond immediately my jio which i want recharge also kept

Sir,
I face lot a network problem, and day by day speed down on our area network signal always 4or 5 but not speed please take a action, when you're not take a action our area's all the people are going to other operating network,

I am from amaipur, barabagan, suri, birbhum, w. B, pin 731103, no. [protected]

I was using jio post paid, due to some reason was not using for around 3 months and bill also not paid so they disconnected without my knowledge.
Since there is pending amount i wanted to pay, so tried online and it was showing "number invalid error". Even jio store guys also getting same error for my number. Tried contact jio care, jio store, and sent so many mails [protected]@jio.com, tried to reach out via twitter.
I was like communicator between them, jio care asking me to go jio store and provide cheque, and jio store guys telling they wont accept cheque and check with jio care, this is routinely happens and problem not solved yet. With frustration ii i ask more questions they are raising their voice and talking. They sent the legal notice for pending payment, i am not sure what i have to do now.
They do not how to solve this issue simply sending legal notice. Please let me know what i should do?

Date of incident-24/08/2017
My self neeraj shukla, i book jio phone by [protected] on dated[protected] and payment debited by debit card rs. 1000/- but i am not receive order number then i call jio coustumer care they said to me that we contact you shortly but till date i am not receive order no and phone.

Complain no service request number for your reference is sr00000gpiqz.

I recharged one jio number for 399 on 18 january 2018 but from my bank account debited with 798 i contacted jio customer care but no resolution received from care i also made long conversion on gmail and on phone also but jio care is too poor and till today after one month no satisfactory answer from jio. Some time said recharge done to all jio linked account some time said recharge was unsuccessful some time said recharge done to no in which you did recharge his linked account jio is himself confused some time said contact your bank now i'm too tired please clarify my problem...

I have recharged my jio number [protected] via jio.com on 16 Feburary 2018 at 1 :49 pm through UPI payment( Samsung pay mini).Rs 399 was deducted message I got was

Your a/c no. XXXXXXXXXXX7764 is debited for Rs.399 on[protected] and credited to VPA [protected]@icici (UPI Ref no[protected]
But the recharge was not done.
I have contacted the customer care again and again and am not getting any satisfactory response. They are saying it be refunded but I have not got any refund

I want my amount refunded back.

I have raised multiple complaints in january 2018 and february 2018 regarding non-availability of network and 4g network in my house. This is problem is only in particular location. I haven’t received any solution to this. I am planning to file complaint in consumer court and ask for suitable compensation
Awaiting response, else allow me to port.
My no [protected], riyas

Changing plan suddenly. I recharge with 459 getting 1gb on 15 january but on 26 jan jio release new plan 1.5gb on 399 recharge. I am suffering 500mb less with rs.60 loss. Tell me, to where is it right. Jio should take care about that before launching any new plan prime member should be informed. Otherwise due unability to satisfy the counsumer let lose their service consumers. Plzz i have humble request to you plzz solve ny problem i want change in my plan to 1.5 gb in current plan.

Jio network is too slow. When i contacted customer care. They said "we have limited network coverage in this location. We have noted down your concern and will try to improve in future" my question is here if they have limited network coverage in pinjore area then why they are selling and promoting jio in this area. 10-12 neighbors of mine facing same issue. My request id was sr00000hrtn0. My jio number is [protected]

I am from visakhapatnam and i have jio number and i traveled to bangalore last week.
I have faced big problem at bangalore as there is no jio network. I couldn't get any phone calls or mail or vedio call.
Please let me know why it is so.
Next week again i have to go to bangalore.
I don't want to face same problem again.
If you don't have network in bangalore surrounding, i will have to take airtel or another sim.
Please clarify