Reliance Jio Infocomm Complaints & Reviews

I had surrendered my Jio Fibre connection in January 2022. The Router and Set top box was also taken back by the co. 0n 26th January. A new connection was installed next day.

The guy who installed the new connection did not hand over the adopter for set top box (he felt the old one will work as well). The company have deducted R225 towards the cost of adopter.
This person has subsequently handed over the adopter to...

In our village, a call does not take or comming in 2 days. When we dial, it is cut immediately or show server unreachable & line http://busy.It's so irritating. Care don't received call.The area manager don't answering.
And this problem always comes up. But in 2 days it is too much. No one is talking about it not take any responsibilty...

We have been asking the Service provider (Reliance Jio) for the pick up of the uninstalled Router and STB for our Jio Fibre Service ID[protected]

We have raised multiple requests since Sep'21 but the device is not getting picked up.

Also, we expect a refund of approx INR 1000 per device (STB and Router)
which was paid as a Security deposit while installation....

My jio fiber device was picked on december 22 and still i do not get my refund. i called customer care 100 times and they always say that it will be done in 24 hours. i has been 4 months, i did not get my refund . Highly Disappointed with jio this time. Why jio is not refunding my money. My request id is SR000017RJKF. please refund my money as possible. Worst experience with jio....

Jio number-[protected]
My existing data plan is 2.5GB per day. I have not used much day today till now. But it is showing that I have exhausted all my data. This is totally wrong . I need my data back for today....

I had made a recharge of amount 241 rs/- for my jio number through paytm, but i had selected a wrong plan .Please initiate the money back....

I had done recharge of five hundred fifty five, which had to do of six hundred sixty six
so what to do now...

I had contacted for jiofibre connection.the executive came n collected the amount in promise of installing the router.but unfortunately he didn't get it installed.i want my refund.jio fibre customer care pls look into this n give my refund...

Against abobe (Jio Fi) I have a prepad plan of 2.5 GB date per day. My data wrongly consumed, the detals are as under:
1) On 17.04.2022 it is showng data consumption of 91.26 MB session starting at 1.24 a.m., when I was asleep.
2) On 16.04.2022 it is showing following consumption:-
a) 14.77 MB session starting at 1:57 a.m., when I was asleep.
b) 554.62 MB session starting at 5:57 a.m., when I was asleep.
c)...

Yesterday reliance jio had opened a service call without any request from my side and in evening there service guy came to me for getting otp for call closing. When i tried to enquire from call center they updated me that i hadcalled the call center at around 3:20 and registered a service call. On actual I hadn’t called the call center / app chat / whatsapp chat to jio customer care for registering any complaint. The same was update to...

Hi team,

I have requested for disconnection of my JiO fibre still not processed as due to fraud and worst service of no internet my job also got lost.

Mobile no :- [protected]
Jio no:- [protected]

They are doing because they want to refund of just 1000 and due to this I lost my job whose salary was 70000...

Goodmorning

My cellphone line [protected] was disconnected by JIO due to non-recharge for over 3 months.

I was on a business trip abroad and had done an international roaming recharge before leaving India.

When I came back I realized there is no network and I can't make receive calls. Upon reaching JIO customer care they told me that my number is disconnected and I have to buy a new line.
br...

Hello,
I have raised ticket (CO0000L70PIH) for old jiofiber device to pick up on 31st mar 2022, same time raised another request for new connection at new house, new connection setup done at new house same day I raised request.
but surprisingly it's been 15 days old device not picked up.
But I used to get sms to pick up device every days by rescheduling their self and delaying purposely for not refunding money back to...

I had complaint on 06.03.2022, but till today it's not resolve. Why u r not interested to solve the problems? I heard many excuses from your team. so please dont excuse. U can solve the problem or not?...

As I'm facing no network issue for past 1 week in my locality which is Bangalore..The team concluded that there is less network coverage in my area and they will resolve it within 15 days..So I've asked for refund for 15 days of my recharge amount but they refused to do it..As it's totally the company's mistake and I'm unable to use my service but still I'm getting charged for it..Kindly resolve this on priority and i guess most of the common...

[protected]...

For last 7 days I am waiting for my connection installation. Nothing is happening. Jio representative who collect documents not receiving my call and not replying my message. It is really very bad experience.
My ioFiber Service ID[protected]. Please cancel this connection....

I activated international roaming on JIO in USA.
In the first few days, the service seems to be fine and both incoming and outgoing facility was working. Later, the signal disappeared one morning. After this, For some time, I was able to receive sms ( at this time still no signals were visible on my phone so I was somehow getting sms) but now SMS also stopped coming. This is very troubling as I cannot perform tasks.

I...

Mistakenly sent money to reliance Jio infocomm [protected]@citibank while transferring to somebody else through Paytm
Kindly initiate the refund.
Upi reference no :[protected]
Amount: 139...

One day ago, Here was a rush of jio team in my area.
Everyone taking connection of jio fibre.
But when it comes to me,
All of sudden their field manager has denied such fact of tv channels on recharge of 399.

Before paying 2500rs as security deposit, all their executive trying to attract customer by guiding wrong information to us.

Why their jio team lied about their offer??
br...