Reliance Jio Infocomm Complaints & Reviews

I have lost my sim unfortunately before 3 months at my old home when get shifted to new home. But luckily I found it today with no network. When approached Jio customer care they said the sim got disconnected around end of August and it is not possible to retrieve the sim. When I asked the possibility of re activation since only 5-6 days from disconnection, they said no... I'm requesting you to kindly take action to retrieve my lost sim.
Kindly do the needful request.

Recharge plans not showing, Even app is updated, and after refresh

I got JIO fiber installed in my home my land line number[protected] on[protected] at 6:30 PM and from 7:15 Pm same day i am not able to use it. after several call to the sells guy and the call center they promise me some vogues commitment and date and even after 7 days they could not able to resolve it, then after frustration i decided to disconnect and want to have my refund back but till date after several call and follow-up no one came to collect device and no refund have received. I had payed 3182.46

Today i recharge my jiofiber connection with Rs.699 plan.The money successfully paid to the company, but no confirmation message came and also recharge not showing in my account.please help me in this regard., , @jio.com, @reliancejio.

I have requested refund for jio fibre in July everyday customer care says .. executive will come tomorrow and will pickup device and process refund but it's September now no one is coming to pick up and my money is stuck with jio please help me with this problem

Dear Sir,
I inform you to say that in our village some mobile tower already installed either one more tower installation planning is going on I request you to please stop them.

Respected Higher Authorities of Reliance Jio

This is my Mobile Number
[protected]

Lattitude and Longitude
19.519631 and 76.203375

Room 23 Post PI, Dhamangaon, Taluka Partur District Jalna Pincode 431507

I had bring the Complaint regarding network coverage concern of our area there is no network at all in our area.

Plz Registered network Complaint and forward my Complaint to Network Team and tell them to visit at my Location and analysis the Network Coverage Issue ...and if it not Resolved New Site Required I m happily to Give my Land For Network Tower Installation Process

Plz Send the Network team at my Location and Register the Network Complaint immmediately at my Location Waiting For the Resolution From u r end

We are totally Frusted of Network Coverage Since 1 year no stick available and Population in our Village is 3000 Everyone had Same Connection but don't have to knowledge to appeal the Complaint and Don't have time to Communicate with Executive

So please Register Network Complaint and Forward my Concern to Relavant Team Immmediately at my Location

Allternate Number
[protected]

I have raised jiofiber cancellation request 4 times, 3 times request auto closed without calling me and now 4th time i have talked to two customer executives today and confirmed cancelation still my jiofiber request closed again 4th time. i have 2 call recordings of the same also they asked me to retain service but i denied and asked for immediate cancelation.
I want disconnection immediately.
Jio telephone no. [protected]

Its been 10 days and more my jio fiber is not working, I have raise a complaint to their customer care also and they have genereated a service request number but still the problem remains same, in these days only single technichian have visited my premises and he left the issue intact, after which i called him and jio care as well neither he replied and neither jio care send a new technichian to my premises. And now when Iam discontinuing with jio fiber services they dont want to refund my recharge money as its not their policy.
Neither they solving my net issues neither they are refunding my amount, neither they are extending my plan. i dont dont what i have paid for, such a pathetic customer service by reliance jio.

Attaching screenshot of service id request.

Kindly solve this issue

Ref:INDRE[protected]
I had recharge my Jio no [protected] yesrerday[protected]
Rs719 but till now not activate.
My mail ID: [protected]@gmail.com
I shall be thankful if you kindly take necessary step

I have installed jio fiber with 6 months advance subscription, but due to network range issue and not resolved my issue, i have cancelled my connection in one week, after cancel connection executive came to home and collect my divice and collect my bank details for refund money, but refund period already completed but refund money not get, and jio fiber team and complaint number not accept my call, even when i call at [protected] i have not get option to talk customer care person for complaint. I want refund from this jio fiber company, i have also discuss this issue to all my near jio customer for unsubscribe jio connection.

Money deducted but waiting for confirmation from jio end

Continuously unknown and unauthorised call and sms come to my mobile... I try to jio customer care... but no response...

I Leave in bangalore and im facing horrible network issues with my JIO sim network as the signal goes lost sometimes and not able to make calls properly. This issues are being faced by many JIO customers across india. So, please take my note on high priority and let this reach to JIO company to rectify this network issue asap.

What the heck is happening I always end up with zero data despite the fact I don't even use that much you guys are just messing up with the customers. Within 10-15 mints all my data just drained super fast as at that time I wasn't even using my phone I just got messages of 100%usage of the data why there is always a wrong data usage information. Why you guys are doing this always giving wrong data usage information

Jio not working since 12 days

I recharge my jio no with 666 plan, I got a message your recharge is not successful & amount will be credited in your A/c in 2-3 days. It have been more than 12-13 days passed still it not credited my A/c.I called on their customer care no. they daily give me different answers every days.
In my bank A/c also reliance jio Citi Bank A/c is credited with respective Amount. I give them all information bank refrence no. related to transaction still problem is not resolved.They didn't care about their customer. very bad customer service.

City durg
Area utai
RTC bhilai

Hello Jio Team,

I had Requested for your broadband service in Bhestan, Surat Gujarat Area, I have communicated with Jio Service provider of Bhestan and the authorise person visited my place (where I want to install Jio Fiber) and person stated the charges to me & I Agree to it and ask to start work and provide me connection.

On 12th August person came to visit & leave without doing anything. From that day till today 23rd August I did not get my connection & also on complaining to department/office No
Person reporting or doing anything, If I try to contact them directly they just say will look tommorrow and delaying dates.
I have business to Run & without internet it difficult. Please do share my complaint to direct authorities or else i have to
bond up with other providers

My Order number is NO0000MIQW1A

Today 23/08/2022 at 12:26 PM I got a call from [protected] (Farakka Jio Office) West Bengal. and the person Continuously threatening me 7 Misbehave that if Im not Recharge my Jio Number then they will Discontinue all my Jio Number .

Please look into the matter

Jio Office Address : Vill Chowki Gram, NTPC More, Farakka, Bewa Ii Gram, Dist-Murshidabad - West Bengal - 742212