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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
Complaints 6621
Resolved
369
Unresolved
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 26

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P
Puram Sai Charan Reddy
Jun 4, 2022
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I had taken up new JIO FIBERNET connection in Hastinapuram, L B nagar, Hyderabad . Here the Technician are so arrogant and temper full ..!! Moreover they don’t respond properly.. they partially done the work and left no further communication from them.There is no supervisory over the work.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    M
    Mandar Gawas
    Jun 4, 2022
    Resolved
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    Resolved

    I had recharged for a plan of Rs.533 on 4th june via amazon pay app, my account has been deen debited but plan is not yet activated nor any message form jio regarding recharge is successful, for refrence I've attached transaction receipt image
    +1 photos
    Jun 4, 2022
    Complaint marked as Resolved 
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      P
      Piyush biyani
      from Bhilwara, Rajasthan
      May 31, 2022
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      Co0000mirqkt

      Not picking up
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        P
        Piyush biyani
        from Bhilwara, Rajasthan
        May 31, 2022
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        My jio fiber box not picking up from more than 10 days every time I call i giver new complain no

        My pickup is is
        co0000mirqkt
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          L
          Lalan Kumar Murmu
          May 29, 2022
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          Address: Chittaranjan Street no 63 west bengal pin 713331

          Network and internet is not running properly in my area
          And some calling and receiving issues in my locality
          Please immediately solve this
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            H
            Harsh Mapara
            from Mumbai, Maharashtra
            May 29, 2022
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            Connection Name: Aditi Deepak Thakkar Connection ID: [protected]

            Connection was closed, devices were handed over and bank account details were shared to Jio representative who came to collect it after complaining here for 3 times. They never shared an OTP or confirmation of device return but when I called multiple times to Jio customer care they confirmed that device is reached to them and mentioned that the refund will be processed by May 9th 2022. Its been 21 days since the date they gave and no refund has been processed yet. This is the 4th time I’m complaining on one single issue. Fed up of being a consumer in India.

            Last complaint docket number: 3411574
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              A
              AbuthahirMusthafa
              May 29, 2022
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              Jio internet is down once in a month and this issue is taking one week to resolve from their end. This is happening frequently.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                P
                PulkitAr
                May 29, 2022
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                Address: Himalaya Tanishq Raj Nagar Extension

                I recently port from VI to Jio. But Jio has more terrible network. Data speed is very slow. When i informed to customer care they don't provide a solution. They just confirmed we are upgrading our network in future. (No one knows when).

                So i want to port out from jio before 90 days.

                Please do the needful.
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                  P
                  [email protected]
                  from Rajula, Gujarat
                  May 29, 2022
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                  Address: Rajula shree Ram Krupa Kadiyali Road Near Kapad market

                  Dear sir

                  My old number due to not recharge deactivated on 25 March so as per customer retaintion old number within 90 day of deactivation so we required to retention my old number [protected] as soon as possible please retain this number and call me alternate number [protected] for kyc
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  May 29, 2022
                  Updated by [email protected]                   My email address is [protected]@gmail.com
                  View replies
                  Hey, did you get any redressal or solution from jio? I am into same problem.
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                    R
                    Rapper chief
                    May 28, 2022
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                    Website: www.jio.com

                    CUSTOMER CARE SERVICE IS WORST. I have coupons in jio engage but when consulted multiple times on 198. they are saying you will not get any coupon without giving any propper reason.

                    Today i have called again for my coupon clain issue. An advisor whoose name is BITTU SA is saying directly I will speak always in this type of rude behaviour, do what you can do🤬

                    I AM GOING TO PORT MY BOTH JIO SIM CARD INTO AIRTEL. atleast i will give proper customer support and yes the fastest internet of INDIA
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      T
                      tmhasan7
                      from Mumbai, Maharashtra
                      May 27, 2022
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                      After calling Jio for cancellation for Broadband and Set top box, I was given this cancellation request: SR00001ATT9B. But am unable to track this request anywhere or any details on their devices to be picked up. Tried calling their customer support, but no luck. Very inexperienced call center techs. I read that several people are struggling to get a refund from Jio, and don't get it unless a complaint is raised in consumercomplaints. This is not a good story for a growing company.

                      Please improve your services to retain customers and do refund my amount asap
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      Every day there is a notification saying "we assure the device will be picked the next day". After 100's of calls to Jio customer care and several emails to them, they have not picked the devices yet.
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                        K
                        Kirti 775
                        May 24, 2022
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                        I had registered for job in reliance by paying 2100. They asked me to pay for the insurance, flat ticket and noc total payment 65000. Please help me sir to refund my money l have there call recorded where they said they will refund the money.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          V
                          Venkata Soma Karthikeshu Kotikalapudi
                          May 23, 2022
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                          Hi I recently recharged my jio fiver account. Money has been deducted from my account but my plan is not active.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            A
                            AyeshaAMirza
                            from MUMBRA, Maharashtra
                            May 22, 2022
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                            Have disconnected my jiofibre connection on 26 Feb and as per policy refund of 2500 was to be credited in my account within 14 days it's 3 months now but I have not received refund..every time the customer care says refund deposit has failed...how is that possible when I have submitted cancelled cheque.
                            New service id (SR00001AVS0L)
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              S
                              Shahnawaz Urf Shazii
                              May 21, 2022
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                              I Cancelled my connection on 25th April 2022, my device picked up on 2nd May 2022. When the technician was picking up my device, There was no option to enter bank account in his phone. Technician didn’t ask me about my bank account.
                              My bank account was not taken from me during that time . He just took the OTP from me and left without asking me my bank account number .

                              And I haven’t got the refund yet in my Original mode of payment.

                              When i complained about it to the customer care representative, they told me that “The amount will be credited to the account given by you at the time of returning the device”.

                              While no bank account was taken from me.kindly, provide me any link or something so that i can fill my bank details to get the money back.

                              Registered Name : Abu Talib
                              Registered Mobile : [protected]
                              Order no : NO0000LBZQJ2
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                S
                                Shaibazk138
                                from Nagpur, Maharashtra
                                May 20, 2022
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                                I had recharged my moms jio number [[protected]] for the 239 rs plan
                                on 20th of may 2022. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. I am unable to make any outgoing calls. Please resolve immediately.

                                Repeating the details
                                Mobile no: [[protected]]
                                Date of recharge: 20th may 2022 in the morning
                                Mode of recharge: through Amazon pay
                                Amount of recharge: 239 rs.

                                Alternate no. [protected]
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                                  T
                                  Tan B
                                  from Chennai, Tamil Nadu
                                  May 18, 2022
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                                  Dear Sir/Madam,

                                  My Jio number is [protected] and its last active date was 11th Feb 2022 and I didn’t recharge due to some emergency situation.

                                  When I tried to recharge on 8th May (Where 90 days are not complete from the last active date) no was made inactive (on 15th April) without any notification or intimation.

                                  When contacted Jio support they were not supported in answering about the grace period( which I believe its 90 days) and never responded to my mails.

                                  Kindly request you to intervene in getting my Number back!

                                  On request i can provide the mails sent and received from jio care team.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    S
                                    sayalimohite
                                    from Pune, Maharashtra
                                    May 18, 2022
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                                    Address: Gonwadi chakan maharashtra

                                    15 may ko recharge kiya tha abhi tak activated nhi hua
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                                      S
                                      Suresh.V1
                                      from Vellore, Tamil Nadu
                                      May 14, 2022
                                      Resolved
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                                      Resolved

                                      Website: Inditab esolutions privat

                                      [protected] transaction no
                                      May 14, 2022
                                      Complaint marked as Resolved 
                                      Not yet got the refund
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      I had recharged jio number [protected] for Rs 555.
                                      I got the confirmation for the same.
                                      But still unable to make calls as it says your number has not been recharged.
                                      Please do the needfull.
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                                        S
                                        Siddhali Gadiya
                                        May 14, 2022
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                                        I did recharge of Data addon on 14 may at 18:11. I got message from bank that my money is debited. But recharge is not reflected on my jio number. Transaction ID:[protected]
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