Reliance Jio Infocomm Complaints & Reviews

I made a recharge of rs 408 on 14th april 2017... For which my account was debited but the offer didn't got subscribed in my no [protected]... The customer care executives has given assurance to refund the money within 7 days.. Now more than 20 days has passed... But no money has been refunded.. My account.

Please enquire the matter.

Mob: [protected]
Email: shyam. [protected]@gmail.com

Dear sir
This things happened everyday that allover the night my data is switched off and when i switch on my data it's showing that i have used 90% of my 1 gb data. And the most pathetic thing is i switch on my data at 7:10 am in the morning and in gio app it's showing that data is used at 6:47 am 562 mb. So how it's possible that if my data is switched off how it's showing that i am used that time. Every day this things happened which is totally unfair. So it's my request please take a step against this issue immediately and give me a solution..

I also get return my deducted data balance which is total 3 gb 4g data.

Please help me.

Regards
Prabhat kumar dhar

I recharge my mobile with 303rs but recharge was unsuccessful.i called customer care .they said they will refund my money on12.4.2017.but till now my money not refunded.now they said wait for 7to12 days.it disgusting me and annoying

My sim having no [protected] is lost and is in the name of janakiramayya ramajogi alternate contact number is+91 [protected] now i am at visakhapatnam andhrapradesh the above sim was taken at chennai tamilnadu
I am not in a position to go to tamilnadu in three to four months here at visakhapatnam jio center opposit to kalyan jewlers siripuram visakhapatnam of andhrapradesh expressed their inabilty on this and said they cannot rpt they cannot do any replacement other than andhrapraesh. I am aged 65 years and i am a prime member of jio and i paid rs349- also as per u reference
Kindly consider my issue at the very earliest now i gave this number to all my friends and other operational purposes...

Res/sir maine 01/04/17 ko jio sim jiska no. [protected] hai kharida tha jisme 99+303 ka recharge karaya tha lekin ye suvidha mujhe nhi mil paa rhi h aur ye message aa rha h ki recharge nhi hua h jab maine se complain kiya toh usne mujhr dikhaya ki rechrge ho chuka hai plz sir is no. Pe karvahi karne ki kripa kre dhanyavad

I have paid rs. 303.00 to retailer for recharge of my subject jio phone no. [protected] on dt. 30/03/2017, but message received that transaction has been declined & my phone didn't recharge, more over money not refunded to me till date. Retailer not returning my failed transaction money & saying that he do not receive back any money.in this whole episode i have lost my hard earned money.

I am requesting you pl. Arrange to return my money or provide the complete details of transaction taken place in the bank account of retailer & provide all the messages sent to his phone number regarding payment failure & money return. Since i am unable to recharge my phone for further use, this type of cheating practice by the retailer's may earning the bad name to your company.

For recharging for my wifi on 22.3.2017 whose details given below rs 999 was debited from my account but it was not recharged. From then onwards i have mailed their customer care and jio money and few of their officials in no of times, but they responded my mail few times and then onwards they stopped answering my mail also.
Recharge amount: rs. 999
1. Date & time of recharge: 22-03-17, 07:30
2. Recharge done through: (Example: jiomoney app, myjio, jio.com): pos/rps*jio jc/kota/220317/07:30 at jio centre, kota, rajasthan.
3. Payment mode: (Example; jio money /credit card / debit card / net banking): debit card
Name of the bank: (Example; hdfc, sbi) : axis bank
Payment transaction /reference id: pos/rps*jio jc/kota/220317/07:30

I made a recharge of rs 303 under summer surprise offer on 7th april... For which my account was debited but the offer didn't got subscribed in my no... The customer care executives has given assurance to refund the money within 7 days.. Now more than 10 days has passed... But no money has been refunded.. My service request number is sr00000806yk
Please enquire the matter..

I recharged my mobile no [protected] and [protected] from 253 rupees each through my sbi debit card on 7 april. The transaction was failed and today is 5 may but the money is not refunded.

Myself kunjal kantilal modi and my jio sim no is [protected], but unfortunately my cell phone is missing somewhere so please deactivate my jio no as soon as possible.

Do needful and block my sim as soon as possible.

Regards,
Kunjal modi
[protected]

Myself kunjal kantilal modi and my jio sim no is [protected], but unfortunately my cell phone is missing somewhere so please deactivate my jio no as soon as possible.

Do needful and block my sim as soon as possible.

Regards,
Kunjal modi
[protected]

303 ka recharge karwaya that or us din jio helpline no. Par call kar ke confirm kiya tha kya recharge ho gya ya nahi. Jab to. Tum. Bolle k recharge aapka ho chuka h is baat ki recording h mere pass or ab mere no . se call nahi ho rahi to ab. Care me call kar k pucha to kh rahhe h Ki aapne recharge. Hi nahi karwaya. To m kya karu ab MRI call chlu kro tham ib

My jio no is [protected], I recharged my number on 15/4/2017 morning but the transaction failed, so I complain at jio customer care, request id was SR0000090JN6, today I got reply that problem is solved but the money still not refund.
My account no is [protected], SBI MANKAR BRANCH, SBIN0011378.
Transaction no ISBI[protected]IGABDGMCZ5.
Please refund Rs 309/- as soon as possible.

Hi, this is the 4th time i am facing this issue. I started browsing at 6:15pm and at 6:40 pm i have received a message saying that my data pack is exhausted for the day. I only had used 2.5mb in the morning and went office. Actually this is the 4th time happening the same issue in my number and do not have proper response from the customer care team as well, they are asking me to recharge with 50rs data pack. This is a request to people who face the same issue please make it known to everyone by sharing over here.

My jio no.is [protected], I called up at 198 to clear some query about recharge on 4th of may he told me to make recharge of 309 I did it still didn't get benefit, next he told me to do recharge of 51 and said it is valid up to 22nd may I reconfirmed it from him before recharging and he said he is damn sure but when j recharged with it, it gave only for day validity..Now when I m calling appellate or 198 they r just saying sorry but sorry cannot compensate for wastage of our hard-earned money we cal team before recharging to be sure of plans not be fooled by them

My number is [protected]
I have done recharge of 303 rs on this number
But after 4 days the recharge is automatically deactivated
I used net for 4 days and it worked fine
But now the recharge plan is deactivated
Reply as soon as possible
Your call came twice but got disconnected after 2 minutes
Please call again
And solve my problem
My 303 rs is wasted and no one is listening to it
Never in my life i have faced such a problem
Every sim service provider like airtel and vodaphone never do this to their customer
It has been now 5 days since my problem and now also the coustomer care centre is saying it is a technical issue and will get solve soon
But the thing is when will that time come
And they are nog at all filling the complaint

Dear team, my mnp port is not done 14 within days. My detect balance 408/-rs not return, pls solb this, pks port my no. Not porting possible to return my amount.in my account or cash or my retailer. Then i submitted agen port my number,

My no. Is [protected]
Order number-no00002kq50i
Port dated - 20/04/17
Thanks & regard
Rakesh kumar mathur
Co. No.-[protected]

My number is [protected]
I have done recharge of 303 rs on this number
But after 4 days the recharge is automatically deactivated
I used net for 4 days and it worked fine
But now the recharge plan is deactivated
Reply as soon as possible
I am not having transaction id as the message of recharge has been deleted
I have paid 303rs so either i need the service or my money back

As Im Working From 26 Feb 2016 In Reliance Jio Limited Industries But I Got My Employee Code From 07 April 2016 My Issue Is I Didn't Get My Salary From 26 Feb 2016 To 06 April 2016 I Request To SMSL To Take Action For My Case Asap

Thank You,
Vishal N. Chellani

Sir,

refer my email dated 14 April 2017 it is sorry to inform you that no action is taken by your end.

I have recharge my mobile number [protected] in jio prime
offer on[protected] for Rs 99/- through internet
Banking. Rs 99/- debited from my bank account number
[protected] on[protected] but message shows that recharge
failed. Payment reference number received is
IGAAWRPIY5 (attached bank account statement).

Secondly, Again I have recharge my mobile number [protected] in jio prime
offer on[protected] for Rs 99/- that is successfull. ( Bank account statement attached.)

Kindly take necessary action in this regard and credit Rs 99/- in my bank account number
[protected] State Bank of India Dhariwal branch as soon as possible.

Kindly check your record and check it from my bank account statement attached with this email that I have recharge two times. First recharge on 1st March through internet banking which is unsuccessful and 2nd recharge on 3rd March through sbi debit card which is successful. Kindly take necessary action in this regard and refund rs 99/- into my bank account as early as possible.

Thanking you

Pardeep Kumar Arora

[protected]

I did a recharge using Jiomoney of 303 on 5th April 2017.
Transaction was successful and it is shown in Jiomoney.
However, it did not come in Jio account.
When contacted both the customer care, both have replied, it is fault of others.
Both are denying any issue from their side.
Now Jio has activated my 149/- plan instead of 303.
This means, my 303 recharge has gone in air and money is eaten by Jio company.
Also, now 149 is activated for no reason.
Contacted both the customer care several times. Called them, emailed them, sent them msg. on FB. Most of the times reply is we will get back to you.
For few other times, its negative reply.
So now fact is, Jio and Jiomoney which they claim are different companies have jointly disappeared 303 INR. Also wrong 149/- plan is now active. so total of 452/- at stake.
This needs investigation.
Thank you.