Reliance Jio Infocomm Complaints & Reviews

I have been using wifi in 6 months.but last 3 days some troubling.the network are some time not connected.emergency time not working.so I really upset and I need what is the problem? And please resolve the concern.I need response early.my wifi IMEI no:[protected]
My mobile no:[protected] please contact early.

Sir I am living in KUSUMPUR PAHARI.In my area and around my area no jio tower.So KUSUMPUR PAHARI'S people not use jio facility. Please provide atlist one jio tower in KUSUMPUR PAHARI.

I am a b. Tech student from dhanbad. I bought jio sim 5 months ago. At that time i was getting speed of 50 to 60 kbps. Day by day speed become worse. It become 5 to 10 kbps. It become very hard even for surfing. I contacted customer care many time, they would always say that your isue will be resolved in 48 hours. But no improvement in jios speed yet. They would always come up with some excuse and there is not even a slight improvement in net speed and its getting worse everyday. I have only one thing to say that why are you cheating customers by saying that its 4g, i think its not even 1g. Even other companys 2g is one hundred time better than jio 4g. I recharged my jio with 99+303 pack and now i am regretting so much. If i would have known that its gonna cheat us like this i would have invested my money on airtel or bsnl. I would like to suggest everryone that dont get fooled like me and wake up jio is one of the biggest telecom cheater of this country.

Hii
Mere jio no. Par 99+309 ka recharge bi karwa k I ya h
Uske baad bi call nahi k ag raha h kisi bi no. N par
My no. [protected]

Hello sir madam,

These are my complained no & my jio no is [protected].

Many first recharge 7th ko kiya & 8th ko mny confirm kiya ki mayra recharge failed ho ya success then customer valo nay kha sir aapka recharge failed ho gya or y rs aapky account may aa jaygy aap 2nd time dubara recharge krlo aaj he to aapko summer offer mil jayga. Then mny 2nd recharge kiya vo success ho gya 10th ko. And jio valo nay mayra 1st recharge refund na krky usse no pay active kr diya jo mny already kr diya tha or ab vo refund krny say mna kr rhy h. Or mny jitne bhe complained ki thi usmy clear kha tha ki mayra refund vaps kro. But ab tk nhi kiya h unhony.

Date complained no. Customer problem reply by the jio care update complained

8th april sr000007yuy7 benefit not credit refund to your bank account 10th
21th april sr000008j3gg benefit not credit refund to your bank account 24th
24th april sr0000080qzb benefit not credit refund to your bank account 28th

All time the customer care peoples give me the wrong information about it.

Rahul singh yadav
[protected]
Thanks

I have been using reliance jio sim for 6 months for my internet now. I even registered for jio prime and got my number recharged. But, the daily 1 gb fast network which was promised is not been provided to me anymore. It has been 1 month now since this problem has occured. I even called the customer care hundred times, even they were not able to resolve my problem. They are saying my device is not eligible for 4g network which is just absured because i have been using my jio 4g on the same device for more than 6 months now. I look forward for my problem to be resolved and a fair compensation.

I made a recharge of rs 408 on 14th april 2017... For which my account was debited but the offer didn't got subscribed in my no [protected]... The customer care executives has given assurance to refund the money within 7 days.. Now more than 20 days has passed... But no money has been refunded.. My account.

Please enquire the matter.

Mob: [protected]
Email: shyam. [protected]@gmail.com

Dear sir
This things happened everyday that allover the night my data is switched off and when i switch on my data it's showing that i have used 90% of my 1 gb data. And the most pathetic thing is i switch on my data at 7:10 am in the morning and in gio app it's showing that data is used at 6:47 am 562 mb. So how it's possible that if my data is switched off how it's showing that i am used that time. Every day this things happened which is totally unfair. So it's my request please take a step against this issue immediately and give me a solution..

I also get return my deducted data balance which is total 3 gb 4g data.

Please help me.

Regards
Prabhat kumar dhar

I recharge my mobile with 303rs but recharge was unsuccessful.i called customer care .they said they will refund my money on12.4.2017.but till now my money not refunded.now they said wait for 7to12 days.it disgusting me and annoying

My sim having no [protected] is lost and is in the name of janakiramayya ramajogi alternate contact number is+91 [protected] now i am at visakhapatnam andhrapradesh the above sim was taken at chennai tamilnadu
I am not in a position to go to tamilnadu in three to four months here at visakhapatnam jio center opposit to kalyan jewlers siripuram visakhapatnam of andhrapradesh expressed their inabilty on this and said they cannot rpt they cannot do any replacement other than andhrapraesh. I am aged 65 years and i am a prime member of jio and i paid rs349- also as per u reference
Kindly consider my issue at the very earliest now i gave this number to all my friends and other operational purposes...

Res/sir maine 01/04/17 ko jio sim jiska no. [protected] hai kharida tha jisme 99+303 ka recharge karaya tha lekin ye suvidha mujhe nhi mil paa rhi h aur ye message aa rha h ki recharge nhi hua h jab maine se complain kiya toh usne mujhr dikhaya ki rechrge ho chuka hai plz sir is no. Pe karvahi karne ki kripa kre dhanyavad

I have paid rs. 303.00 to retailer for recharge of my subject jio phone no. [protected] on dt. 30/03/2017, but message received that transaction has been declined & my phone didn't recharge, more over money not refunded to me till date. Retailer not returning my failed transaction money & saying that he do not receive back any money.in this whole episode i have lost my hard earned money.

I am requesting you pl. Arrange to return my money or provide the complete details of transaction taken place in the bank account of retailer & provide all the messages sent to his phone number regarding payment failure & money return. Since i am unable to recharge my phone for further use, this type of cheating practice by the retailer's may earning the bad name to your company.

For recharging for my wifi on 22.3.2017 whose details given below rs 999 was debited from my account but it was not recharged. From then onwards i have mailed their customer care and jio money and few of their officials in no of times, but they responded my mail few times and then onwards they stopped answering my mail also.
Recharge amount: rs. 999
1. Date & time of recharge: 22-03-17, 07:30
2. Recharge done through: (Example: jiomoney app, myjio, jio.com): pos/rps*jio jc/kota/220317/07:30 at jio centre, kota, rajasthan.
3. Payment mode: (Example; jio money /credit card / debit card / net banking): debit card
Name of the bank: (Example; hdfc, sbi) : axis bank
Payment transaction /reference id: pos/rps*jio jc/kota/220317/07:30

I made a recharge of rs 303 under summer surprise offer on 7th april... For which my account was debited but the offer didn't got subscribed in my no... The customer care executives has given assurance to refund the money within 7 days.. Now more than 10 days has passed... But no money has been refunded.. My service request number is sr00000806yk
Please enquire the matter..

I recharged my mobile no [protected] and [protected] from 253 rupees each through my sbi debit card on 7 april. The transaction was failed and today is 5 may but the money is not refunded.

Myself kunjal kantilal modi and my jio sim no is [protected], but unfortunately my cell phone is missing somewhere so please deactivate my jio no as soon as possible.

Do needful and block my sim as soon as possible.

Regards,
Kunjal modi
[protected]

Myself kunjal kantilal modi and my jio sim no is [protected], but unfortunately my cell phone is missing somewhere so please deactivate my jio no as soon as possible.

Do needful and block my sim as soon as possible.

Regards,
Kunjal modi
[protected]

303 ka recharge karwaya that or us din jio helpline no. Par call kar ke confirm kiya tha kya recharge ho gya ya nahi. Jab to. Tum. Bolle k recharge aapka ho chuka h is baat ki recording h mere pass or ab mere no . se call nahi ho rahi to ab. Care me call kar k pucha to kh rahhe h Ki aapne recharge. Hi nahi karwaya. To m kya karu ab MRI call chlu kro tham ib

My jio no is [protected], I recharged my number on 15/4/2017 morning but the transaction failed, so I complain at jio customer care, request id was SR0000090JN6, today I got reply that problem is solved but the money still not refund.
My account no is [protected], SBI MANKAR BRANCH, SBIN0011378.
Transaction no ISBI[protected]IGABDGMCZ5.
Please refund Rs 309/- as soon as possible.

Hi, this is the 4th time i am facing this issue. I started browsing at 6:15pm and at 6:40 pm i have received a message saying that my data pack is exhausted for the day. I only had used 2.5mb in the morning and went office. Actually this is the 4th time happening the same issue in my number and do not have proper response from the customer care team as well, they are asking me to recharge with 50rs data pack. This is a request to people who face the same issue please make it known to everyone by sharing over here.

My jio no.is [protected], I called up at 198 to clear some query about recharge on 4th of may he told me to make recharge of 309 I did it still didn't get benefit, next he told me to do recharge of 51 and said it is valid up to 22nd may I reconfirmed it from him before recharging and he said he is damn sure but when j recharged with it, it gave only for day validity..Now when I m calling appellate or 198 they r just saying sorry but sorry cannot compensate for wastage of our hard-earned money we cal team before recharging to be sure of plans not be fooled by them