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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
Complaints 6615
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 280

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S
Sujith Ravindran
from Dindigul, Tamil Nadu
Apr 9, 2017
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Address: Mumbai City, Maharashtra, 641035
Website: Jio.in

I have reacharged my jio number on April 7th at 10:55 PM for ₹402 using myjio app using Paytm wallet, but the recharge didn't go through and my Paytm wallet has been deducted for the same
While enquiring Paytm care they are telling that the amount has been claimed by the client
Billdesktutil id : IPT[protected]
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    T
    Tsharvan
    from Noida, Uttar Pradesh
    Apr 9, 2017
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    Address: Faridabad, Haryana, 121003
    Website: Www.jionet.com

    Sir last night I recharge my mobile no- [protected] balance 303 is deducted from my account but I have not receive any successfully recharge massage kindly send me message for this reacharge
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      P
      Priyam Kumar De
      from Kolkata, West Bengal
      Apr 9, 2017
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      Address: 712202
      Website: Reliance jio

      I tried to recharge my jio no[protected] with 303 pack on 7th april at 8 p.m. using paytm. But still now the recharge is processing. I want to get back ny money if the recharge is not going to take place.
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        P
        pooja amar
        from Kanpur, Uttar Pradesh
        Apr 9, 2017
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        Hello, i had made a recharge of rs 303 for my jio no. 07th april from mobikwik now the problum is that the money i.E.Rs 303 as drducted but the recharge is not done, i have tried writing other complaints to the companey
        but there were no reply even after 24 hour. I now want a refund my money. Order no. Rj[protected] pls. Help me to resolve this problum...
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          V
          vijay140
          from Mumbai, Maharashtra
          Apr 9, 2017
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          Address: Raigad, Maharashtra, 410221

          During a Jio recharge of ₹303 on my Jio number through Jio money app the recharge fails but the respective amount has been deducted from my account balance immediately after the process and an error message showing the recharge failure displays on Jio money app.Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately

          My no [protected]

          Message I received during recharge
          Thank you for using your SBI Debit Card 519XX1203 for a purchase worth Rs303 on POS RPSL at RPSL txn# IU[protected].
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            S
            Simha Chalam
            from Durg, Chhattisgarh
            Apr 9, 2017
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            सर मैंने 07/07/2014 दिन शुक्रवार रात करीब 07:30 को अपने जियो नंबर [protected] पर 303 का रिचार्ज कराया था। जिसका tranjecsion no [protected] तथा oprator ref no BR000042XRSF है ।
            लेकिन अभी तक कोई बैलेंस नही आया है ।
            Customer care से बात करने से भी कुछ नही हुआ।
            +1 photos
            Apr 09, 2017
            Updated by Simha Chalam             I had done recharge worth rs 303 in jio number [protected] by retailer at the date 07/04/2017 . There it could be shown succeed but after 2 days there no massage in my number.
            The tranjecsion number is [protected] and operator ref number is DR000042XRSF
            PLEASE HELP ME TO REFUND MY BALANCE
            Apr 09, 2017
            Updated by Simha Chalam             सर मैंने 07/07/2014 दिन शुक्रवार रात करीब 07:30 को अपने जियो नंबर [protected] पर 303 का रिचार्ज कराया था। जिसका tranjecsion no [protected] तथा oprator ref no BR000042XRSF है ।
            लेकिन अभी तक कोई बैलेंस नही आया है ।
            Customer care से बात करने से भी कुछ नही हुआ।
            Customer care मे बात करने से कभी 198 तो कभी 1988 मे फोन करने के लिए कहते है।
            मै उम्मीद करता हू कि आप मेरी मदद करेगे ।
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              _ShubhamAgarwal
              from Kolkata, West Bengal
              Apr 9, 2017
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              Address: Howrah, West Bengal, 711101
              Website: www.jio.com

              I had paid Rs. 402 for the Jio prime membership and first recharge for my jio number [protected] on 7th of April. It's been two days and I have not yet received any confirmation message. Futher, there is no update in My Jio app even regarding my prime membership.
              I had paid in Rs. 402 using my Jio wallet and have also received the cashback voucher of Rs. 50 but did get the confirmation message till now.
              Kindly look into this and revert on my jio no. soon.

              Jio Number:- [protected]
              Transaction Number:- IRJM[protected]
              Date and Time:- 07/04/2017, 20:12:28
              +1 photos
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                P
                priyankajadhav
                from Pune, Maharashtra
                Apr 9, 2017
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                Address: Pune, Maharashtra, 411061
                Website: trai

                Hello i am priyanka.i deposited 3090rs in jio money wallet & my wallet account is block so for that i am callin continuously to the customer care but they are not recieving a single call.i send the mail also on [protected]@jiomoney.com but still i am not getting any revert from his side. i hope you help me to resolve this issue. i have serious money problem and my money is stuck there so pls help me to resolve this issue
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  N
                  Nerdy Soumyajit
                  from Hazaribagh, Jharkhand
                  Apr 9, 2017
                  Resolved
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                  Address: 731101

                  I have placed one order on ebay. The Payment was done via Jio Money from my Reliance Jio Number[protected].The Jio Money Transaction ID is[protected]. The order was placed on 07th April 2017 at 18:12:45. But the thing is that the order has not been placed on ebay. But Money from my JioMoney account has been deducted. So I want the refund of my money.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  View replies
                  Dear Nerdy Soumyajit,

                  We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                  Regards,
                  Team eBay
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                    H
                    harishsharma12371
                    from Delhi, Delhi
                    Apr 9, 2017
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                    Address: Faridabad, Haryana

                    Sir i have done a recharge of 303rs plan on 7/4/2017 at near about 8:50 from myjio app through paytm wallet. My recharge got successful and money is debited from paytm wallet and i have got transaction id on successful transaction but still i have not got any confirmation from jio that my recharge is successful or not . What can i do now. I'm Very upset. Please solve my issue and give me confirmation for my recharge or give my money back.
                    I'm waiting for your reply.
                    +1 photos
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                      M
                      Mayuri R Chavan
                      from Mumbai, Maharashtra
                      Apr 9, 2017
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                      Address: Mumbai City, Maharashtra, 400051
                      Website: www.jio.com

                      I recharged for jio prime membership plan on 7th April 2017, by 99+303 rs amount with net banking, got transaction msg from my bank account on 7 th April only ...but my membership plan is not activated by jio company still now.please fix my problem by activating my membership and recharge plan or else return my deducted amount.
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                        P
                        Pranav Dave
                        Apr 9, 2017
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                        Address: Gandhinagar, Gujarat, 382421
                        Website: jio.com

                        I had done recharge and got below sms but still after 5 days this is not replicating into my jio plan. also not shows into my last 5 transaction

                        You spent Rs 402.00 at www.jio.com on 04/04/2017 at 10:39 am. The transaction ID is[protected]. Your Jio Money account balance is Rs. 0.00

                        what now? chat and call not sucessful to customer care of jio. email also they not replying till now.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          S
                          shubhamraj58
                          from Dehra Dun, Uttarakhand
                          Apr 8, 2017
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                          Address: 110030
                          Website: www.jio.com

                          Sir,
                          Yesterday I recharged my Jio No. [protected] with Rs.303 and after completing the payment process I got the receipt of payment confirmation from Jio but the recharge has not been done yet.So kindly look into this matter at the earliest.
                          Please find attached the payment confirmation Image.
                          +2 photos
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                            R
                            Rakesh Likhar
                            from Durg, Chhattisgarh
                            Apr 8, 2017
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                            Address: Mumbai City, Maharashtra, 474001
                            Website: www.jio.com

                            I had recharge my jio number [protected] with jio money app and for recharge of 303 but amount get deducted from my account and recharge is not showing in my number.
                            Please refund my amount or eagerly recharge my number as soon as possible.
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                              N
                              Naresh Meena (NK)
                              from Lucknow, Uttar Pradesh
                              Apr 8, 2017
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                              Address: Bundi, Rajasthan, 323301
                              Website: www.jio.com

                              I had summer offer recharged yesterday with 303/- and Prime membership had already taken with 99/- but my summer offer not successfully done and The shopkeeper is saying I did, my jio number is[protected]. So please take a strong action. I hope you take a strong action right now. Sir if there is no recharging today then I will have double loss. So I hope that I get good response.
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                                G
                                Gaurav Faujdar
                                from Noida, Uttar Pradesh
                                Apr 8, 2017
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                                Address: 110025
                                Website: www.jio.com

                                I wanted to do a recharge of summer surprise of Rs 303 but instead mistakenly i did a recharge of booster pack of Rs 301. And after that i called jio customer care to ask them to refund my money or change it to jio surprise pack. But they told me that it was my fault and they can't do anything about it. This is so irresponsible of them. Help me please.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  A
                                  Amit K. Srivastava
                                  from Noida, Uttar Pradesh
                                  Apr 8, 2017
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                                  Address: Lucknow, Uttar Pradesh

                                  Not recharge jio 303 I am recharge[protected] but my jio not recharge.and my balance refuse
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                                    B
                                    Bharat Kirad
                                    from Delhi, Delhi
                                    Apr 8, 2017
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                                    My Friends recharged of rs 99 for prime membership before 31st March and he is recharge today of rs 402 through my jio money app and after recharge process rs 352 (rs.50 cashback) deducted in my account and my freind received a messge from jio ^recharge was unsuccessful ^. I am tried to cotact jio customer care but no one resolved my problem and call is not connect to jio. now my account debited by 352 rs. Please refund my money in my account
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    I recharged my Jio number with Rs 402 on 31st March through My Jio app which showed unsuccessful to me . The transaction id is IGABBDTZP7, SBI bank. As it showed unsuccessful I recharged again with Rs 402 transaction ID IGABBEDBX7 which showed successful. But money was deducted both times from my account. I contacted my bank and was told that both my transactions were made successful. Hence I raised a complaint with jio. Jio have checked both my transactions and made it successful twice . I had to reopen my complaint 3 times yet didn't get any refund.
                                    They always give me blunt excuses of contacting technical team. My transaction was made twice and 1 of them should be cancelled. I am utterly disappointed in jio's fraudulent dealings. I just want my refund. But jio is not giving me my refund.
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                                      B
                                      Bishnu prasad kar
                                      from Daulatpur, West Bengal
                                      Apr 8, 2017
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                                      Website: Jio.com

                                      Yesterday I recharged with 303 plan on my jio number [protected] at JIO CENTER, Mastercanteen square, bhubaneswar, Odisha on dated 7.4.17. I didnot get any messages or not showing in my jio app in 24 hours.yesterday evening I contacted there but nobody listening.Today also I contacted they are saying in system not showing telling me to do the recharge again.Why i will pay again as i have already given money.1pm today i went to ur jio cash section but they are not listening. I am ur customer from many days also recharged my other numbers with summer offers plan. I didnot face any problem before, kindly resolve my issue so that I can enjoy summer offer.I am also attaching screen shot of order number.
                                      +1 photos
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        S
                                        shinku1995
                                        from Koelwar, Bihar
                                        Apr 8, 2017
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                                        Address: Patna, Bihar

                                        We had recharge Rs 499 at date[protected] in evening from my jio app for summer offer from sbi debit card . 499 rupees are deducted from my account but summer offer is not provided and no any message come from jio services.
                                        I had complained also at date[protected]. I kindly request that please solve my problem.
                                        Name Shinku
                                        My jio no. is [protected].
                                        COMPLAINT REQUEST ID is SR000007YDXQ .
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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