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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jan 16, 2026
Complaints 6640
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 282

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G
Gaurav Faujdar
from Noida, Uttar Pradesh
Apr 8, 2017
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Address: 110025
Website: www.jio.com

I wanted to do a recharge of summer surprise of Rs 303 but instead mistakenly i did a recharge of booster pack of Rs 301. And after that i called jio customer care to ask them to refund my money or change it to jio surprise pack. But they told me that it was my fault and they can't do anything about it. This is so irresponsible of them. Help me please.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    A
    Amit K. Srivastava
    from Noida, Uttar Pradesh
    Apr 8, 2017
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    Address: Lucknow, Uttar Pradesh

    Not recharge jio 303 I am recharge[protected] but my jio not recharge.and my balance refuse
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      B
      Bharat Kirad
      from Delhi, Delhi
      Apr 8, 2017
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      My Friends recharged of rs 99 for prime membership before 31st March and he is recharge today of rs 402 through my jio money app and after recharge process rs 352 (rs.50 cashback) deducted in my account and my freind received a messge from jio ^recharge was unsuccessful ^. I am tried to cotact jio customer care but no one resolved my problem and call is not connect to jio. now my account debited by 352 rs. Please refund my money in my account
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      I recharged my Jio number with Rs 402 on 31st March through My Jio app which showed unsuccessful to me . The transaction id is IGABBDTZP7, SBI bank. As it showed unsuccessful I recharged again with Rs 402 transaction ID IGABBEDBX7 which showed successful. But money was deducted both times from my account. I contacted my bank and was told that both my transactions were made successful. Hence I raised a complaint with jio. Jio have checked both my transactions and made it successful twice . I had to reopen my complaint 3 times yet didn't get any refund.
      They always give me blunt excuses of contacting technical team. My transaction was made twice and 1 of them should be cancelled. I am utterly disappointed in jio's fraudulent dealings. I just want my refund. But jio is not giving me my refund.
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        B
        Bishnu prasad kar
        from Daulatpur, West Bengal
        Apr 8, 2017
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        Website: Jio.com

        Yesterday I recharged with 303 plan on my jio number [protected] at JIO CENTER, Mastercanteen square, bhubaneswar, Odisha on dated 7.4.17. I didnot get any messages or not showing in my jio app in 24 hours.yesterday evening I contacted there but nobody listening.Today also I contacted they are saying in system not showing telling me to do the recharge again.Why i will pay again as i have already given money.1pm today i went to ur jio cash section but they are not listening. I am ur customer from many days also recharged my other numbers with summer offers plan. I didnot face any problem before, kindly resolve my issue so that I can enjoy summer offer.I am also attaching screen shot of order number.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          S
          shinku1995
          from Koelwar, Bihar
          Apr 8, 2017
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          Address: Patna, Bihar

          We had recharge Rs 499 at date[protected] in evening from my jio app for summer offer from sbi debit card . 499 rupees are deducted from my account but summer offer is not provided and no any message come from jio services.
          I had complained also at date[protected]. I kindly request that please solve my problem.
          Name Shinku
          My jio no. is [protected].
          COMPLAINT REQUEST ID is SR000007YDXQ .
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            A
            Anishajain51
            from Dehra Dun, Uttarakhand
            Apr 8, 2017
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            Address: Dehradun, Uttarakhand, 248001
            Website: Paytm

            I recharged my Jio no [protected] yesterday by paytm.
            Order no [protected]
            Till the that time it is appears that operated confirmation is pending .
            It is not resolved.
            Please resolve it as soon as possible.
            Please send a request to operated to confirm my recharge
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              S
              sagar bharodiya
              from Vapi, Gujarat
              Apr 8, 2017
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              Address: Surat, Gujarat, 395004

              I have recently done recharge of 303 from jio money but the transaction was failed due to unkown error and my money is debited from my bank and my offer is not activated so plz please make transaction successfull an do the recharge of ₹ 303 as fast as possible I have also send the deducted money screenshot so plz do as fast as possible, plz check transaction details of given below jio number
              My jio no-[protected]
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                A
                [email protected]
                from Asansol, West Bengal
                Apr 8, 2017
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                Address: Uttar Dinajpur, West Bengal, 733134
                Website: www.jio.com

                I have recharged successfully 303 with transaction id BR000045SEOJ on my jio number [protected] on 7 April at 10:01 pm. But did not get any confirmation sms. Even I can not find the recharge information in my jio app (Recharge History option) . It shows about my previous recharge of 99.
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                  V
                  VISHAL FAMILY STORE , AMINABAD LUCKNOW
                  from Lucknow, Uttar Pradesh
                  Apr 8, 2017
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                  Address: Lucknow, Uttar Pradesh, 226018
                  Website: [email protected]

                  My jio postpaid number is [protected], [protected]. My phone has lost on the way. So please, deactive my sim card.

                  Thanks.
                  Gaurav pandey
                  [protected]
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                    P
                    panchali mondal halder
                    from Kolkata, West Bengal
                    Apr 8, 2017
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                    Address: Mumbai City, Maharashtra
                    Website: www.jio.com

                    Respected sir i am supriya mondal my number is jio [protected]. I am a jio prime member. I recharged my nmber 303 plan on 7th april. Recharge is successful but not get any conformation messege. So i dont understand is my recharge successful? Please help me sir.
                    Apr 09, 2017
                    Updated by panchali mondal halder                     Sir my friends name is subrata mondal.his jio number is [protected] and also a prime member.he is recharge 303 plan via jio money applied 50 cashback voucher.so he is paid 253 rupees.recharge is successfull.recharge date is 7th april 2017 at 16:03:25pm.he is not get any conformation messege from jio.his payment transaction id is[protected].please help him sir.
                    Apr 09, 2017
                    Updated by panchali mondal halder                     I am supriya mondal my friend name is subrata mondal.his jio number is [protected].he is prime member and he recharge 303 plan on 7th april at 16:03:25pm.recharge is successful.transaction id is[protected].he is not get any conformation messege from jio.please help him sir.he is very tense.
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                      P
                      pratikpatel1988
                      from Surat, Gujarat
                      Apr 8, 2017
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                      Address: 395009

                      I booked ticket on 11&12 march 2017 from JIO Money twice and none of time I got my 100 + 100 cashback. I booked as per their T&C so if you think that some mistake made by me then no chance because it was showing cashback amount at the time of booking.
                      I have mail 2-3 times to customer support mail: [protected]@jiomoney.com & Phone: [protected] but there is no response.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        R
                        Rjshubham
                        from Dehra Dun, Uttarakhand
                        Apr 8, 2017
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                        Address: Agra, Uttar Pradesh, 282002

                        I can purchase jio prime membership 402 rupey for jiomoney but my transition is complet but my recharge is not complet
                        JioMoney transaction id[protected]
                        My jio number is [protected]
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                          K
                          kamlesh@7038
                          from Ranchi, Jharkhand
                          Apr 8, 2017
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                          Address: Bhilwara, Rajasthan

                          Sir
                          Maine 303 ka recharge jio money app se 7-4-2017 ko karwaya tha

                          Jiska message mere mobile number [protected] par nhi aaya h

                          Aur jio money app par success show kar rha h ye problem solve kijiye sir jiski photo bhi attach kar di h
                          Plz help me immediately

                          Transaction id[protected]
                          Mobile number-[protected]
                          Time and date - 07 apr 2017 19:35:31
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            M
                            matun
                            from Dimapur, Assam
                            Apr 8, 2017
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                            Address: East Singhbhum, Jharkhand, 831009

                            My no is [protected], I purchased this on 3 of April 2017. By paying 99 and 303 from that day to till now I am not satisfied with the service. I called so many time to customer care no but they didn't response. As jio promise for 1 GB daily data but only 200 or 300 mb I used it says ur limit exceeds. Poor network signal at my area. No net no voice call is possible from my area. Call drop. So many issues with jio. Either they ressolve my issues or return my money
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              M
                              monukkk
                              from New Delhi, Delhi
                              Apr 8, 2017
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                              Address: New Delhi, Delhi, 110020
                              Website: jio.vom

                              Recharge pending for my jio number -[protected], but balance deducted in my account (SBI)-REMARKS---IGABCFIFC9
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                                A
                                atan
                                from Delhi, Delhi
                                Apr 8, 2017
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                                I have done my Jio recharge of a bundle pack of 402 for Jio prime membership and Jio summer offer on 8/4/17 at9:56 a.m from my paytm wallet but I have not received any balance & offer in my Jio no [protected], billdeskutil order :#IPT[protected] Wallet transaction ID : [protected], please return my money in my paytm wallet as soon as possible . I shall have thankfully u for this.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  I
                                  iamdk
                                  from Ahmedabad, Gujarat
                                  Apr 8, 2017
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                                  Resolved

                                  Address: Panchmahal, Gujarat, 389320
                                  Website: paytm.com

                                  Respected sir/madam,

                                  This complaint w. r. t jio summer surprise offer recharge of rs 303-/- for my order number:[protected]) where i have done the transaction yesterday on 06-april-2017 at 9:46 pm through paytm App. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
                                  The status (waiting for operator confirmation) is still the same as of today (08-april- 2017) from past more than 40 hrs.
                                  I expect the transaction to be successful and i must get the benefit of the offer from effective date 06 april 2017.

                                  Thanks & regards
                                  Dhaval Solanki
                                  Apr 8, 2017
                                  Complaint marked as Resolved 
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    Pratiksha Chougale
                                    from Morjim, Goa
                                    Apr 8, 2017
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                                    I recharged my friend's Jio no. with the Jio summer offer of Rs. 100 by myjioapp. My friend didn't get any message of confirmation from the operator and the amount is also deducted from my account .It has been 8 hours to recharge
                                    Transaction Id-the recharged didn't got any message about the recharge is being done and the money has been already reducted from his account.. plzz help
                                    [protected]-----
                                    Prepaid Recharge
                                    [protected]-----
                                    Txn Id:[protected]
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      K
                                      Kailash katariya
                                      from Patna, Bihar
                                      Apr 8, 2017
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                                      Address: Sikar, Rajasthan
                                      Website: Www.jio. Com

                                      Submit a Complaint
                                      I have done wrong recharge done through debit card jio Trans I'd[protected]
                                      Through jio app
                                      I want to jio number it's recharge done
                                      What I refund my money
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                                        mayu@3334
                                        from Pune, Maharashtra
                                        Apr 8, 2017
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                                        Address: Parbhani, Maharashtra, 431401

                                        My mobile number [protected] yesterday reacharge 10 tonight not sucessful. And not send massege. And then shop keeper said recharge is sucessful and pay money. I will pay money. But my 303 recharge not sucessfully recharge. I trying to calling customer care. He is says recharge is not in ur number sucessfully. But shopkeepar said ur recharge is done. So what i do?
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        Apr 08, 2017
                                        Updated by mayu@3334                                         This is transection id number

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