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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 282

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M
mayu@3334
from Pune, Maharashtra
Apr 8, 2017
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Address: Parbhani, Maharashtra, 431401

My mobile number [protected] yesterday reacharge 10 tonight not sucessful. And not send massege. And then shop keeper said recharge is sucessful and pay money. I will pay money. But my 303 recharge not sucessfully recharge. I trying to calling customer care. He is says recharge is not in ur number sucessfully. But shopkeepar said ur recharge is done. So what i do?
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Apr 08, 2017
Updated by mayu@3334
This is transection id number

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    vishakha Asundkar
    from Pune, Maharashtra
    Apr 8, 2017
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    Address: Pune, Maharashtra, 411028

    SIr, i had tried to recharge for 303 from one account 2 times my money got debited from my account and recharge failed and so i again tried from another jio account same problem occurred. Jio money customer service is not responding my cal and also nor any msges. can i know asap when my deducted amount is going to get refunded.
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      A
      Aaron B' D'Souza
      from Valpoy, Goa
      Apr 8, 2017
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 403507
      Website: www.jio.com

      I am a Jio Prime member and recently I did a recharge of 499 to avail the summer surprise offer. But I haven't received any confirmation message of my Recharge yet. Also my Jio App is not showing any record of this recharge. I have tried calling Jio customer care but it's says it's busy. Please help me to get my recharge or at least refund my money back.
      Apr 27, 2017
      Complaint marked as Resolved 
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      I am a Jio Prime member and recently I did a recharge of 399. But I haven't received any confirmation message of my Recharge yet. Also my Jio App is not showing any record of this recharge. I have tried calling Jio customer care but it's says it's busy. Please help me to get my recharge or at least refund my money back.
      My transaction id is- BV00000NVF7G
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        S
        saheb007
        from Hyderabad, Telangana
        Apr 8, 2017
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        Address: Hyderabad, Andhra Pradesh, 501504
        Website: google

        My rechage has failed but my amount was cut of ATM . My Jio no [protected] . Transaction ID BR0000472WK1. I request to you refund my Amount 402.
        +1 photos
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          K
          Khush Nawa
          from Allahabad, Uttar Pradesh
          Apr 8, 2017
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          Address: Lucknow, Uttar Pradesh

          I have recharged for 400 to get summer surprise offer but I don't get any message so how will I confirm that my recharge is done for summer surprise offer.. I didn't get any msg for the confirmation to get summer surprise offer.
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            Vijay Kumbhani
            from Surat, Gujarat
            Apr 8, 2017
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            Address: Ranga Reddy, Andhra Pradesh, 500049

            Hi,

            I have submitted complaint to reliance jio customer at 25 March 2017.

            They said, Our executive will call you within 2 days.

            Complaint ID: SR000007JU36

            Today 14 days completed.

            I hope, Jio will instructed on this complaint.

            I have non volte phone, My Phone calling mechanism will not work without internet.

            Jio internet is worst.

            Sometime, Jio internet better than 2G.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              M
              manish6688
              from Varanasi, Uttar Pradesh
              Apr 8, 2017
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              Address: Barabanki, Uttar Pradesh, 225001

              I recharge my mobile no. [protected], Paytm transaction ID. [protected] dated 06 april 2017, 11.15 pm through your paytm rs.303(with promo code applied) The transaction status says that "payment of rs. 303 received by paytm & your transaction is not successful for jio number [protected]
              The status (waiting for operator confirmation) is still the same as of today not refund my wallet (08-april- 2017) . Plz sir do something in return my cut account money. card last four digit xxxxxxxxxx 1992. sir am very poor person plz refund my money.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                K
                Kunaalverma
                from Lucknow, Uttar Pradesh
                Apr 8, 2017
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                Address: Pali, Rajasthan, 306401
                Website: Paytm

                Yesterday i recharge the 3030 rs of summer suprise and also sucessfully but not any confirmation massage to jio your is activated so sloved this problem

                Paid rs.303.00 to billdeskutil at 5:01 pm. Wallet txn id:[protected] avail. Bal:rs.4.0
                +1 photos
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                  Y
                  Yella Reddy
                  from Sirsilla, Telangana
                  Apr 8, 2017
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                  Address: Mumbai City, Maharashtra

                  I tried to subscribe rs303 plan for my another jio number on 31st March 2017.after availing rs50 discount voucher through jio money I was asked to pay rs253 and when I tried to recharge with the same I got failed transaction msg with amount got deducted from my savings account.after 3days of this transaction I registered a compliant with them on everyday since then .I didn't get any reply from them on this regard till date.i even tried to talk to them on jio care by it is not connecting to them event after 7mints of waiting and when I tried to chat with them also none of them is replying .please take the necessary action asap.here is the transit:[protected] for the failed transaction.
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                    A
                    Adnan Akhter
                    from Bhagalpur, Bihar
                    Apr 8, 2017
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                    Address: Mumbai City, Maharashtra, 831018

                    The retailer did recharge of 303 which was successful but I didn't got the recharge I confirmed with Jio customer care..the transaction dep name is BR[protected]I.my Jio no is [protected]
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                      V
                      from Delhi, Delhi
                      Apr 8, 2017
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                      Address: 110084
                      Website: Indiqn consumer complain forum

                      Yesterday​ i did a reacharge of Rs. 303 through my jio app, for my jio number to avail summer surprise. But, i didn't get any message or email, even after the amount got deducted from my bank account.
                      If I'll not get any notification regarding the recharge being successful, I will discontinue being jio customer.
                      So please resolve this problem as soon as possible.
                      My jio no. is [protected]
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        D
                        Dheeraj Manwani
                        from Ranchi, Jharkhand
                        Apr 8, 2017
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                        Address: Jaipur, Rajasthan, 302002
                        Website: Www.jio.com

                        Dear sir
                        I Have recharge Jio Sim through Jio app and payment by PTM RS 303 in dated 7/4/2017 transaction id is [protected] but payment not reached in Jio site as per Jio customer care person so please confirm my recharge offer . Otherwise I wants that my detected amount returned in my PTM Wallet. So please i request you to complete my recharge
                        From
                        Dheeraj manwani
                        [protected]
                        +1 photos
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Apr 08, 2017
                        Updated by Dheeraj Manwani
                        I have done my 303 recharge through paytm payment method but my recharge is not complete
                        Apr 08, 2017
                        Updated by Dheeraj Manwani
                        Wallet transaction id. Ipt [protected]
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                          M
                          Manraj chohan
                          from Bathinda, Punjab
                          Apr 8, 2017
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                          I had recharge my jio number by paytm option with Rs.303 but the recharge is not done at payment is delivered tu billdesskutil please solve my problem
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                            N
                            Narendra_Yadav
                            from Mumbai, Maharashtra
                            Apr 8, 2017
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                            Address: Bareilly, Uttar Pradesh, 243001
                            Website: My Jio app

                            Dear sir,
                            I have recharge Jio Sim through Jio app and payment by PTM RS 303 in dated 7/4/2017 transaction id is [protected] but payment not reached in Jio site as per Jio customer care person so I payment through debit card . Now I wants that my detected amount returned in my PTM Wallet. So please help us

                            With regards
                            Narendra Yadav
                            Bareilly
                            [protected]
                            [protected]
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              K
                              kuberjha
                              from Hajipur, Punjab
                              Apr 8, 2017
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                              Address: Solan, Himachal Pradesh, 173205
                              Website: www.jio.com

                              On 7th April i recharged my jio no. With rs.303 but the transaction was fail and i was said to wait for refund but nothing is done till now. My transaction ID is[protected]. Transaction was done with Airtel Payment account and they are showing success transaction.please help me to have my refund
                              +1 photos
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                                J
                                jakirhusen
                                from Surat, Gujarat
                                May 14, 2017
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                                Address: 370465
                                Website: www.jio.com

                                Dist- Bhuj, kutch.
                                Ta- Mandvi.
                                Village- Durgapur.
                                Gujarat-370465.

                                In this my village jio network is not available. There ara more problems of jio network.
                                So, I am request for Solve this problem. Thanku,
                                J.a.c.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                May 14, 2017
                                Updated by jakirhusen
                                In my village jio network equipments are arrive on the tower but jio network is not starat.
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                                  R
                                  Rahul_Singh02
                                  from Noida, Uttar Pradesh
                                  Apr 8, 2017
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                                  Address: New Delhi, Delhi, 110044

                                  On 7th april I recharged my jio with Rs. 303 but no confirmation message has came yet, But money got deducted from my Bank account

                                  Reference no.--- BR00003VKBD
                                  Mobile no. ---- [protected]
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                                    V
                                    Vaibhav5397
                                    from Vikasnagar, Uttarakhand
                                    Apr 8, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra
                                    Website: www.jio.com

                                    During a Jio recharge of ₹303 on my Jio number through Jio money app the recharge fails but the respective amount has been deducted from my account balance immediately after the process and an error message showing the recharge failure displays on Jio money app.Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately.
                                    Thank you
                                    Apr 15, 2017
                                    Complaint marked as Resolved 
                                    Finally my problem get solved.I want to thanks Jio for their supportive nature and quick response action.
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    I recharged my jio number on 13 march 201 8. Although the amount of rs 399 was deducted from my bank account, but the recharged has not been done neither the amount was refunded.

                                    Kindly return the amount asap.

                                    Recharge failed but money deducted - Comment #3037073 - Image #0
                                    I done Recharge through RECHARGE CUBE my amount debited (299) from my account but my recharge was not done! I reached jio customer care they asking me to contact My bank! Kindly help me!
                                    I done on 18/11/2018 11:11am...Rs 299 deducted!
                                    I recharge 555Rs plan on the date 12september 20. But recharge is unsuccessful.
                                    Transaction ID is BR00056MVIW2.No money is refunded till after 10 days.

                                    Recharge failed but money deducted - Comment #3741172 - Image #0
                                    During a Jio recharge of ₹249 on 7/02/2021 on my Jio number through Jio money app the recharge fails but the respective amount has been deducted from my account balance immediately after the process and an error message showing the recharge failure displays on Jio money app.the Jio app shows that you do not have a active plan but I did recharge it along with that it is neither showing any past details of any other recharge of plans.Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately.We believe you will take the appropriate action as soon as possible.Please do it fast I have online University exams on a day after.please and I only get Jio network in our area.please.
                                    Thank you

                                    Recharge failed but money deducted - Comment #3797049 - Image #0
                                    I've recharged for my number on 06 june 2021 (Rs.349). Recharge not done but money debited from my account. please refund my money back or else make recharge successful my jio prepaid Reference ID is[protected]

                                    my jio number is [protected]

                                    Name Saravanakumar
                                    Contact no [protected]
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                                      B
                                      bokatechander
                                      from Bengaluru, Karnataka
                                      Apr 8, 2017
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                                      Address: 700037

                                      No is [protected], subscribed for prime membership on 5.4.17, an amount of 499 was deducted through net banking ISBI [protected] IGABBTYYN 7, erceived a message that security deposit of 400 was received and your plan is now changed to prepaid plan.. When I asked the Jio store they said no money is in your account, customer care can not give the answer.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        Students life
                                        from Churachandpur, Manipur
                                        Apr 8, 2017
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                                        Address: East Singhbhum, Jharkhand, 831003
                                        Website: www.jio.com

                                        Billdeskutil — Jio payment of 303 done but not received

                                        5 Reviews
                                        Sh Shubham Parab on Apr 1, 2017
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                                        I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem
                                        Transaction id: [protected]
                                        Transaction time: april 07, 2017 7:18 pm
                                        +3 photos
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        Apr 08, 2017
                                        Updated by Students life
                                        I had recharged my jio no. Through jio website. I am prime member of Jio services so i recharged for 303/- but yet now i didn't recived that amount on my jio no. 303 /-which has been paid to billdeskutil i am worried about it please provide the solution of the same.
                                        Transaction ID: [protected]
                                        Transaction time: Apr 7, 2017 19:18
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