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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025

Complaints 6615

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369

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6246

Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Reliance Jio Infocomm reviews & complaints page 282

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Address: Barabanki, Uttar Pradesh, 225001

I recharge my mobile no. [protected], Paytm transaction ID. [protected] dated 06 april 2017, 11.15 pm through your paytm rs.303(with promo code applied) The transaction status says that "payment of rs. 303 received by paytm & your transaction is not successful for jio number [protected]
The status (waiting for operator confirmation) is still the same as of today not refund my wallet (08-april- 2017) . Plz sir do something in return my cut account money. card last four digit xxxxxxxxxx 1992. sir am very poor person plz refund my money.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Address: Pali, Rajasthan, 306401

Website: Paytm

Yesterday i recharge the 3030 rs of summer suprise and also sucessfully but not any confirmation massage to jio your is activated so sloved this problem

Paid rs.303.00 to billdeskutil at 5:01 pm. Wallet txn id:[protected] avail. Bal:rs.4.0

+1 photos

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Address: Mumbai City, Maharashtra

I tried to subscribe rs303 plan for my another jio number on 31st March 2017.after availing rs50 discount voucher through jio money I was asked to pay rs253 and when I tried to recharge with the same I got failed transaction msg with amount got deducted from my savings account.after 3days of this transaction I registered a compliant with them on everyday since then .I didn't get any reply from them on this regard till date.i even tried to talk to them on jio care by it is not connecting to them event after 7mints of waiting and when I tried to chat with them also none of them is replying .please take the necessary action asap.here is the transit:[protected] for the failed transaction.

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Address: Mumbai City, Maharashtra, 831018

The retailer did recharge of 303 which was successful but I didn't got the recharge I confirmed with Jio customer care..the transaction dep name is BR[protected]I.my Jio no is [protected]

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Address: 110084

Website: Indiqn consumer complain forum

Yesterday i did a reacharge of Rs. 303 through my jio app, for my jio number to avail summer surprise. But, i didn't get any message or email, even after the amount got deducted from my bank account.
If I'll not get any notification regarding the recharge being successful, I will discontinue being jio customer.
So please resolve this problem as soon as possible.
My jio no. is [protected]

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Address: Jaipur, Rajasthan, 302002

Website: Www.jio.com

Dear sir
I Have recharge Jio Sim through Jio app and payment by PTM RS 303 in dated 7/4/2017 transaction id is [protected] but payment not reached in Jio site as per Jio customer care person so please confirm my recharge offer . Otherwise I wants that my detected amount returned in my PTM Wallet. So please i request you to complete my recharge
From
Dheeraj manwani
[protected]

+1 photos

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Apr 08, 2017

Updated by Dheeraj Manwani I have done my 303 recharge through paytm payment method but my recharge is not complete

Apr 08, 2017

Updated by Dheeraj Manwani Wallet transaction id. Ipt [protected]

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I had recharge my jio number by paytm option with Rs.303 but the recharge is not done at payment is delivered tu billdesskutil please solve my problem

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Address: Bareilly, Uttar Pradesh, 243001

Website: My Jio app

Dear sir,
I have recharge Jio Sim through Jio app and payment by PTM RS 303 in dated 7/4/2017 transaction id is [protected] but payment not reached in Jio site as per Jio customer care person so I payment through debit card . Now I wants that my detected amount returned in my PTM Wallet. So please help us

With regards
Narendra Yadav
Bareilly
[protected]
[protected]

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Address: Solan, Himachal Pradesh, 173205

Website: www.jio.com

On 7th April i recharged my jio no. With rs.303 but the transaction was fail and i was said to wait for refund but nothing is done till now. My transaction ID is[protected]. Transaction was done with Airtel Payment account and they are showing success transaction.please help me to have my refund

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Address: 370465

Website: www.jio.com

Dist- Bhuj, kutch.
Ta- Mandvi.
Village- Durgapur.
Gujarat-370465.

In this my village jio network is not available. There ara more problems of jio network.
So, I am request for Solve this problem. Thanku,
J.a.c.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

May 14, 2017

Updated by jakirhusen In my village jio network equipments are arrive on the tower but jio network is not starat.

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Address: New Delhi, Delhi, 110044

On 7th april I recharged my jio with Rs. 303 but no confirmation message has came yet, But money got deducted from my Bank account

Reference no.--- BR00003VKBD
Mobile no. ---- [protected]

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Address: Mumbai City, Maharashtra

Website: www.jio.com

During a Jio recharge of ₹303 on my Jio number through Jio money app the recharge fails but the respective amount has been deducted from my account balance immediately after the process and an error message showing the recharge failure displays on Jio money app.Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately.
Thank you

Apr 15, 2017

Complaint marked as Resolved

Finally my problem get solved.I want to thanks Jio for their supportive nature and quick response action.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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P

Prem1995

from Mumbai, Maharashtra

Mar 13, 2018

I recharged my jio number on 13 march 201 8. Although the amount of rs 399 was deducted from my bank account, but the recharged has not been done neither the amount was refunded.

Kindly return the amount asap.

Recharge failed but money deducted - Comment #3037073 - Image #0

V

Vidhya Thangavel

from Madurai, Tamil Nadu

Nov 18, 2018

I done Recharge through RECHARGE CUBE my amount debited (299) from my account but my recharge was not done! I reached jio customer care they asking me to contact My bank! Kindly help me!

V

Vidhya Thangavel

from Madurai, Tamil Nadu

Nov 18, 2018

I done on 18/11/2018 11:11am...Rs 299 deducted!

D

Dr Harish Chauhan

Sep 29, 2020

I recharge 555Rs plan on the date 12september 20. But recharge is unsuccessful.
Transaction ID is BR00056MVIW2.No money is refunded till after 10 days.

Recharge failed but money deducted - Comment #3741172 - Image #0

P

Priyanka Pendhari

from Ghumarwin, Himachal Pradesh

Feb 8, 2021

During a Jio recharge of ₹249 on 7/02/2021 on my Jio number through Jio money app the recharge fails but the respective amount has been deducted from my account balance immediately after the process and an error message showing the recharge failure displays on Jio money app.the Jio app shows that you do not have a active plan but I did recharge it along with that it is neither showing any past details of any other recharge of plans.Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately.We believe you will take the appropriate action as soon as possible.Please do it fast I have online University exams on a day after.please and I only get Jio network in our area.please.
Thank you

Recharge failed but money deducted - Comment #3797049 - Image #0

R

rskdv21

Jun 7, 2021

I've recharged for my number on 06 june 2021 (Rs.349). Recharge not done but money debited from my account. please refund my money back or else make recharge successful my jio prepaid Reference ID is[protected]

my jio number is [protected]

Name Saravanakumar
Contact no [protected]

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Address: 700037

No is [protected], subscribed for prime membership on 5.4.17, an amount of 499 was deducted through net banking ISBI [protected] IGABBTYYN 7, erceived a message that security deposit of 400 was received and your plan is now changed to prepaid plan.. When I asked the Jio store they said no money is in your account, customer care can not give the answer.

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Address: East Singhbhum, Jharkhand, 831003

Website: www.jio.com

Billdeskutil — Jio payment of 303 done but not received

5 Reviews
Sh Shubham Parab on Apr 1, 2017
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I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem
Transaction id: [protected]
Transaction time: april 07, 2017 7:18 pm

+3 photos

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Apr 08, 2017

Updated by Students life I had recharged my jio no. Through jio website. I am prime member of Jio services so i recharged for 303/- but yet now i didn't recived that amount on my jio no. 303 /-which has been paid to billdeskutil i am worried about it please provide the solution of the same.
Transaction ID: [protected]
Transaction time: Apr 7, 2017 19:18

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Address: 140603

Website: www.jio.com

Yesterday i did a reacharge of Rs. 303 through net banking, for my jio number to avail summer surprise. But, i didn't get any message or email, even after the amount got deducted from my bank account.
If I'll not get any notification regarding the recharge being successful, I will discontinue being jio customer.
So please resolve this problem as soon as possible.
My jio no. is [protected]

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Address: Mumbai City, Maharashtra

Website: www.jio.com

I had reachrged my jio no. on 7 april 2017 Through jio.com by jio money option by debit card. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no.amount is debit from my account but recharge benifit was not on.
jio no [protected]

Apr 08, 2017

Updated by Shivang Srivastava I had reachrged my jio no. on 7 april 2017 Through jio.com by jio money option by debit card. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no.amount is debit from my account but recharge benifit was not on.
jio no [protected]

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Address: West Champaran, Bihar, 845438

Dear sir

Jio signal strength is very low at Bhola bahu conlny, Kamalnath Nagar area.
Resulting poor network and we are unable to use jio network properly.

Please resolve it..

Jio signal strength is very low at Bhola bahu conlny, Kamalnath Nagar area.
Resulting poor network and we are unable to use jio network properly.

Please resolve it..

Jio signal strength is very low at Bhola bahu conlny, Kamalnath Nagar area.
Resulting poor network and we are unable to use jio network properly.

Please resolve it..

+1 photos

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S

saikiran k

from Hyderabad, Telangana

Dec 7, 2017

Dear sir

Jio signal strength is very low at Boppapur village Rudrur Mandal Nizamabad Dist Telangana state 503206.
Resulting poor network and we are unable to use jio network properly.

Please resolve it..

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Address: Jodhpur, Rajasthan

Website: Jio

I have done a rechargeof 303rupees by using jio money through paytm. Optionbut its still pending from 24 hours . i want to cancel the order but cancel option is currently not showing. I am in a fix as my money is stucked. I want to order from different site but cant bcoz my money is stucked up with you. Your customer care just keep replying automated mails and hence cant find any solution .
Refund my money in paytm waalet
Paytm mobile no. [protected]
Transaction ID=[protected]
[protected]@gmail.com
Time= 5.11pm, April 7, 2017
Jio mobile no. [protected]

I[censored] do not refund my money .I will inform this fraud happen with me and 938 people inform on all social media fb Twitter. Whtsapp etc .
ur company image may be happen
I take that action bcoz I have already complaint to u .but no response from u only automated males .

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Address: 700059

Website: uc browsers

I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. 303 /- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem..
txn ID:[protected]
Jio no-[protected]

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T

thoithoi

Apr 8, 2017

+1

Help me too bro I also have same problem

P

Pardesh Mantri

from Sheoganj, Rajasthan

Apr 8, 2017

I have same problem. Help .did u get money back

C

Chirag Choudhary

from Lalsot, Rajasthan

Apr 8, 2017

Same problem what to do now...

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Address: Panchsheel Nagar, Uttar Pradesh, 245101

Website: Www.jio.com

I did my 402 recharge from jio money and I didn't got my recharge
AND NOW MY MONEY IS GONE
WHAT SHOULD I DO
And 402 was jio summer offer and my all jio money is gone and I didn't got ₹50 cashback
What should I do I want my money back or the recharge done
I will take action towards it
Please help me
I am helpless

Nov 9, 2017

Complaint marked as Resolved

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