Reliance Jio Infocomm Complaints & Reviews

Dear sir,
Jio sim dealer, lodhipur, shahjahanpur (U. P.) kisi bhi customer ko sim nahi de rahe. Customer date dekar. Ab keh rahe hain ki kai din se sim nahi aa rahe hain, kehte hain aap ko sim 5-nov. 2016 ke baad milega. Jab ki haqiqat ye hai. Pure pure box shops pr sell kare ja rahe hain. Diwali k shub avsar pr 300/- per sim sell kiya ja raha hai.

My complaint ticket is [#2005551]
Name: Evan Remdor Kharkrang

Alternate contact number: [protected]

Store details: Reliance jio Infocomm ltd, First Floor, B.M. Tower, Near Fire Brigade,
Madan Iewrynghep,
Shillong- 793014,
Meghalaya, India

Description: delay in activation, The day i generate my barcode, just after some days i saw my barcode was redeemed without goin to take jio sim... So i went to reliance store i got a jio sim number [protected]... Its been 2 weeks my jio haven't been activated yet neither i got televerification msges. Please activate it

Sir:

I generated a barcode for jio welcome offer. Yesterday the distributor told me "your code already redeemed". But how it possible? I called jio customer care they suggest me "go to the distributor and check it out, i went dr again he said dat evn jio custmer care dono abt ds situation... Plz hlp me out vth ds.. Ma bar code no is [protected]

Please do the needful.

Thanks,

Bikshu naik
Contact no.[protected]

Sir:

I generated a barcode for jio welcome offer. Yesterday the distributor told me "your code already redeemed". But how it possible? I called jio customer care they suggest me "go to the distributor and whitewash the barcode". But the distributor have not enough time for whitewash my barcode. Because they are busy for new connection.

Please do the needful.

Thanks,

Prasenjit dutta
Contact no. [protected]

Dear sir,
This is a serious matter of security breaching in which coupon generated on one device can be redeemed by some third party user. I downloaded the myjio application and generated a coupon to get a jio sim card for my 4g device but when i reached at the store just few hours after that i found it was already redeemed. How is this possible? What should i do now to get a sim?
Thanks.

Barcode no.-[protected]
My handset - moto g3
Imei no.- [protected]
[protected]
Name-parag joshi
Contact-[protected]

Dddear sir i dilip nagindas gandhi downloded code [protected] from myjio application to get 4g sim, on 17th october 2016. I went to the store all fones near cow circle, akota, vadodara-390020. The persion attanded me tried my adhar card finger printd 25 to 30 times, he told that is not matching with adhar card (. Lateron i tried with other store it matched immediately) he told me to come with other family member. So i went with my wife sharmisthaben dilipbhai gandhi with her adhar card, it matched immediately. But he told that the sim card is already issued againt my code number. (I confirm that from other store). Only the matter is i am afraid that the sim card issued in my name may be misuse. So please take immediate action in this matter and block the sim issuef against my code. Thanks dilipbhai gandhi

Dear Sir/Madam,

I have generate Bar Code from my 4G Mobile 18.10.2016 but when I went to Reliance Digital Store 19.10.2016 for new JIO connection at your Faridabad Store Reliance digital (Mini) 5L/172, Faridabad, they put my finger print and after process all data have told me that my Welcome offer Bar Code has been redeemed. I am helpless why my IMEI phone generated bar code redeemed while i have not taking any Jio Sim. Please help me it's very urgent that my IMEI / Bard Code has been stolen by another.
It's too big problem because my AAdhar and KYC are registered for generating the code.

my Bar Code is [protected] Bar Code Generated from xiaomi redmi 3S prime

Please do very needful & urgently thanks

BALBIR SINGH
MOBILE [protected]

Dear sir,

I am vijay kumar jha, yesterday i have downloaded your myjio app and generate bar code to get jio sim through my 4g phone redme note 3 after verifying my aadhar number but when i visited your reliance digital store at lakshmi nagar to get my sim, the representative are saying that the bar code ([protected]) has already redeemed by other person.

My question is that how the bar code generated by me after providing my aadhar number is can be redeemed by other person as all the infomation is mine even it generated by my phone having imei number.

There must be fault in your side, your system process is not so strong due to system fault i am unable to get your jio sim. You are requested to resolve tha matter as earliest possible.

Further i would like to inform you that due to your system fault my information is being used by an other person, so you are requested to resolve the same on urgent basis otherwise i will lodge the complaint against you regarding the same.

Regards
Vijay kumar jha
Ll. B (Advocate)
[protected]

Sim no[protected] done by ekyc on12/09/16 still not activated. I'm attaching proof of it done. Some one deliberately delaying the process.
Alternate mobile number [protected].
Nobody helping from store &care center. It's fraudness??

Sir/ mam i am highly dissapointed from ur staff of ludhiana city who are be seated their to provide jio sim i have download barcode myself at night and next day your staaf said that your batcode has been redemed sir with ur sincerity tell me that how it could be possible that at the time of night my barcode is only with me how it would be redemmed
The only concern it with this is that they take the barcode and make people fool and sell the barcode outside for making money this is big darkest point o[censored]r reliance company unless o[censored]r so big reputation my name is sahil sood
Ph. no :-[protected]
Please contact me of any further ques or concrn i will be very thankful 2 u i[censored] r able to help me out
Regards
Sahil sood
Pin code :-141008

Dear sir,

I have downloaded the jio app and bar code was generated by the retailer out side of the hari om mobile shop, shop no 4/5, main kasturba marg, borivali east, mumbai. The retailer had verified the bar code and take my finger print through bio metric device. After doing all things, the retailer told me that your aadhar card belongs to uttar pradesh, therefore you will not get jio sim.

I was shocked and argued with retailer that up is not in india or aadhar number is allotted by any other means in maharashtra. Being a legal professional, i am just assuming that the jio sim was allotted to me but given to other absurd person for misuse. I am also going to lodge a police complaint in this regards, if not get any satisfactory reply.

Regards
Dn prasad sharma
[protected]

Sir i am prashant kumar, i have received slow internet internet speed, due to bed network signal, so please update network and internet speed with number jio number[protected], address near bsnl office narshingpura sojat city rajasthan, mobile moto xt 1706, here compliant number regard slow internet 706sr000001yizh, please fix problem. their no care by jio india.

Dear sir/madam
With reference to the above i have submitted my adhar card for the e - verification along with the bar code but the dealer has told me this bar code has already used but this code has generated yesterday and submitted in your reliance store i. E. Reliance express mini, naihati toady and they has not given any sim after verification all

When i went to collect jio sim card at reliance digital at viviana mall, thane, they scanned my finger and took my aadhar card number. But when they asked for the code that was generated on my phone it showed 'redeemed' so they refused to give me sim card. I have not redeemed the code seems like someone else is using the code generated for my phone. Please provide a solution for the said concern.

Regards,
Tanmay

On oct 12th or 13th i downloaded my jio app and generated my barcode (by entering my adhar number) after that i received my code, on oct 15 th i found that my given barcode redeemed in green color on bar code it is showing and visited store (no. 3-2-4, illisipuram junction, near raithu bazaar, srikakulam 532001, andhra pradesh - 532001) on oct 16th after process of thumb impression and adhar number entering he founded that my barcode is redeemed he said that "please get new barcode by another phone to activate sim"
How can it be possible i never went to store before or redeemed it, but it shows redeemed
Without my phone or adhaar card number how is it possible
And i totally disappointed with your staff behaviour for helping me to fix problem.
Iam unable to attain services of jio in my phone
From:v. raghunath,
Mobile no:[protected]

Dear Sir/ Madam,

I have raised the request in written to our local SDO in Fazilka (PB) almost 3 months back. Mr. SDO personally visit our office and found guilty. there is a mistake done by their SAP billing team. they told us that the issue will resolved as soon as possible. But still issue is not resolved.I had personally visit to his 8 to 10 times. They only have one excuse that they don't have manpower for this. Kindly take this on urgency.

Regards !!!
Ankit khosla
[protected] / [protected]

Dear Reliance JIO,
I Soumali Pal would like to raise a complaint. I had bought Moto G4 Plus from amazon with which I got the welcome offer of Jio. I generated a barcode for obtaining JIO sim card. But after searching some nearby digital express in Kolkata and Asansol I did not get any sim. Meanwhile the barcode disappeared from the app but I had the screenshot saved. Recently when I collected a token from Reliance store and went to get a card I was told that the code is already been redeemed. But I have not shared it to anyone. Please check if any SIM is issued against the code for the IMEI number [protected]. How can you issue SIM to someone with details not matching with those against which the code is generated.

Please clarify it.Waiting for your reply
Email me on: [protected]@gmail.com or call me on the registered number.
Thanks.

Dear sir
my name is Ajit Singh my mobile number is [protected].one executive came to my office for jio sim. i have generated coupon code from our mobile using jio app in front of him that is [protected]. after that he scan the code using his device after that he told me that your coupon is used by others and you can't use jio sim at your mobile any more. Please provide me help. my mobile is 4g enabled. he told me that it is Reliance software problem.

Dear sir,

Before 2 days I applied for a reliance Jio 4g sim card. I have generated barcode in my 4g mobile. The operator saying that barcode is already been used to issue a sim card. The barcode is generated on 3rd oct 2016. How to used in my barcode. Code is ([protected]) alternate number given is [protected] and mail id: [protected]@rediffmail.com. Please suggest what to do? Jio office is not responding. Can you give me alternative barcode.

Note:barcode is unique in each mobile... Its big issue your side...

Ajay Kaitwade

I have purchased LYF Flame 8 mobile for Rs. 4200/- on 9th oct.16. At time of purchase they promised to provide 4G net on jio sun for 3 months. Till date I have not been given the 4G net service. I have lodged complaint on jio customer care 4 times and called almost 20 times but every time they promise to activate the internet service within 24 hrs or 48 hrs but no result. I also have call recording of my last complaint to jio customer care where I had a talk with Mr. Abhishek on 17th oct. at around 8:45 pm whereby he promised to activate the service within 4 hrs. But again same ...no result. I am feeling cheated by JIO because just for the 4G net I bought Rs. 4200 mobile of LYF but I dint got the service as promised. The complaint no. of the complaints I have booked but unfortunately all of them were unresolved are as under-
1) SR0000024DKX - On 12th oct.
2) SR0000028T2S - On 14th oct.
3) SR00002CDQP - On 16th oct.
All these were closed with issue remaining unsolved.
Please help in resolving the issue. Thankyou.