Reliance Jio Infocomm Complaints & Reviews

ComplaintI applied for the reliance jio sim i got coupon code and when so went to reliance digital store at my place they saidthat coupon code is already redeemed and i personally not given the coupon code to any one and i asked what the problem is they said they don't know and they don't even care iasked its your job to answer us hland he said they are getting paid tois to sell electronic not for distributing sims and suggested me very gently to contact costumar care its happed last week since then i contacting jio costumar care but they not responding itried through phone, email and twitter surprisingly in twitterevery complaint been answered besides this coupon redeemed complaints i just want to know is some one taken sim on my coupon code or its problem with boo service

I have generated the bar code in my 4G handset for getting the JIO Sim card but while activating the sim at one of Reliance digital, I came to know that my code has already been used by someone else.
Is this some kind of scam where some dealers themselves are redeeming our RJio bar code numbers and selling the SIM cards illegally?

Please look into the matter.

Me and my wife were registered through jio app for sim card. We visited the reliance digital store in attapur, Hyderabad. They asked us to write the coupon code with name and telephone no. Than they told us that they will inform us through call or mail. When I again visited the store they are saying that my offer is cancelled.

Let us know that is this some kind of fraud. Whom did they sell my sim??

Ajit

Sir, my i generated my coupon code, and when i took it to the jio centre, there it showed redeemed, but
If it was redeemed and how was it been generated on my application

It is very sad to know that though everything is online and so much care is been taken but it is also true that there is something wrong happening.

My bar code is [protected]

Unable to Receive or make calls to other service provider as well
its says call failed and also i would kindly request you to disconnect the services of JIo services on my phone and its a prepaid sim used it for a day on my iphone please terminate the services rightway from device please
Also the calls are not clear signals drops frequently also I am not able to call to other service providers like Airtel BSNL idea I have to keep on trying 3 to 4 times to get the class connected when other service provider tries to call me it comes as number doesn't exist or Iam not reachable people are not able to text me also only JIo to Jio works hence I don't want such a service provider to provide service for me

Oct 17, 2016
Blackmarketing Of Jio Sim @200rs For Barcode And [protected]@ Sim
Sir,
I Have Recorded The Video of Jio Executive Who Generate The Bar code Illegally Charge 200rs and If You Have Barcode Charge 100rs..
Daily He Sell About 20-30 Sim
But Sim is Free He Charge From I Complaint to ASM.
But No Action Taken

Full Address:
In Front Of Vijay Talkie Near Virdhawan Hotel Ghat Road
Two shop
Mahalaxmi Enterprises And Another Shop is Sagar Enterprises
Daily 12:30-2 Pm they Sold The Sim..
Even Executive Getting Cut From Retailer.
So Take Some Action
Or Send Some Your Unrecognizable Guy To Caught them red hand.

I Hope You Take Some Action

Dear sir madam

I have generated following coupon from my yu yureka mobile.

When i went to avadi reliance showroom i really shocked that my coupon has already been redeemed.

My coupon no is [protected]

I want immediate action on this i want my sim card immediately.

While seeing lot of people complaining the same means whether there is any illegal activity is going on if do so it has to be stopped.

Hence take action on it and solve the problem.

Or else i have to take it up to consumer court for justice.

My jio 4g net not connected since last 5 days.four day before I have made complain . And thair words are as under " you will hear from us in the next 48 hours". Very sad that their 48 hours are not completed yet and my problem remains same. Very disgusting this type of CUSTOMER care service. Tell me when their 48 hours complited to solve my PROBLEM. Their 198 and 199 number of customer care are fake, no one can receive this call . It's all to make fool .

Dear sir/madam
I created welcome offer code for jio sim on 11 october 2016. Next day 12th of october, i approached reliance digital show room at perambur, chennai to get jio sim,
After get my aadhar card info and bio metric authentication, the sales rep. Told that the code already redeemed and she told me to send mail to customer care.

The same day i sent mail and i received auto acknowledgement in mail. Till now no response from customer care.

Today (17 october 2016) same thing happened with my wife's mobile.

Its seems like the sales people are doing some tricks on this.

After the lots of complaints in same issue, i am afraid that my mobile imei number and my aadhar details will misuse by others.

Please do necessary things to solve this issue

Thanks
Joseph

My phone is VoLTE but only LTE is showing.Whenever i make a call using Jio4G Voice app, it always come that"unable to establish this call"... I will be ur paying customer soon
Please resolve my problem...What should be done to make my mobile VoLTE .
The speed very rarely come in Mb/sec
I have downloaded all your jio apps like -Jio cinema, Jio money etc..but the speed is not increased.All the app are updated ..

As per ur procedure I downloaded jio app n ported my existing no.to jio, received port no-533359., went to reliance digital but they told that I need a barcode n its been 5 days now that I hv not yet received barcode n the staff was also inefficient to guide me thru it properly.I have samsung galaxy tab A8 with LTE as mentioned on the reliance site.
Kindly provide feedback.

Today I visited a store on Surat for Jio Sim. The guy asked me to download jio app whereby i will get a coupon code. after downloading the jio app, it asked me for my aadhar card detail which i entered accordingly and i got the coupon code. The store guy then took a small device took my finger print in it and then said that this coupon is already being redeemed. after many such attempts same results - COUPON ALREADY REDEEMED !!!
WHAT A SCAM BY JIO TEAM. NOW THEY HAVE MY IDENTITY AND ARE MISUSING IT.
my name : Rajesh Gupta
Coupon code on which no Sim is issued to me : [protected]
Location : Surat Pin code : 395009
contact no: [protected]

This Scam seems to be bigger than 2G scam Guys as now they are misusing individual identity of Indian citizens.
I am attaching herewith the screenshot of that coupon code .

Sir, my jio join code was [protected]. I gave jio join code along with my adhar card id to digital express, adhichini, aurobindo marg, new delhi-110016 but he didn't gave me sim and told me that my code is already some one illegaly redeemed.
So please look into this matter and send me another code and cancel that sim for which my code was redeemed.

Thanking you

R. K. Singh

Dear Jio,

My name : Gangisetty.pavankumar
on[protected] i took my jio sim number [protected]. and registered mobile no is [protected]. still it did n't activated.
you are giving free, taking this much of time is not proper.

kindly under stand, i would be ur paying customer after 2 months.
kindly look in to it

regards,
pavan.G
[protected]
pavankumar.[protected]@livehealth.in

Sir my jio join code was [protected] i gave that along with my adhar card id. But he didn't gave me sim and told me to wait for a week, today i went to digi express store and they are telling that my code is already reedemed.
Someone illegaly reedemed it and retailer are selling codes in 200-500.
So please look into this matter and send me another code and cancel that sim for which my code was reedemed.
Thanking you
Abhishek lather
[protected]

Dear sir,

Yesterday i applied for a reliance jio 4g sim card. I have generated barcode in my 4g mobile. The operator yesterday saying that barcode is already been used to issue a sim card. The barcode is generated on 10th oct 2016. How to used in my barcode. Code is[protected] alternate number given is [protected] and mail id: [protected]@gmail.com. Please suggest what to do? Jio office is not responding. Can you give me alternative barcode. I have attached my barcode photo.. Please find it

Note:barcode is unique in each mobile... Its big issue your side...

Hi Sir,
I have purchase a LyF water 10 mobile and along with free jio sim on 19 September 2016 and gave proper details but could not activate the sim till now.

i visited Sunday same store reliance digital marathalli and give all the details but they could not found my document and then again they gave me new jio SIM connection and they submiited the document and i got confirmation email and mobile # [protected] and order no-NO00000NO8WH and same day my friend got call for the confirmation of address where am staying and verified properly.

even though all fine i got a shocked email
Dear Customer,
We regret to inform you that we were unable to process your application with "NO00000NO8WH" for the new connection due to incomplete or mismatched information.please contact jio store or reatils.

please can you let me know what is going on i am totally fed up the process visited three times store and nothing happened please resolve the issue ASAP.

my conatct# [protected]
document provided- voter id card and pan card both
Name-Ramesh Kumar Sah
Voter id=SPJ0594085

Thanks,
Ramesh Kumar Saa
Pan-DBKPS2719L

Respected sir/mam,

I would like to draw your kind attention that i am facing difficulty in porting my existing number from reliance communication to reliance jio.

Details are below:

Porting no. [protected].
Existing operator: reliance communication.

Initially i made a mnp request using your ekyc method to reliance jio store
(details below)

1. order no. - no00000esvxu. dated 30.09.2016. (upc code - ek112258)
Against this 3 nos. service request nos were created viz.
A. sr000001yodm, dated 04.10.2016.
B. sr00000248ri. dated 09.10.2016.
C. sr000002auvw. dated 15.10.2016.

I was constantly following up with your jio customer care team and finally as advised by your following floor manager on different dates

1. mr. nilanjan roy.
2. mr issac edward john
3. mr. deepak kumar singh.
4. m. avip roy

I had made another 2 nos. mnp request. using your ekyc method. of the same number -[protected] (details below):

2. order no.- no00000kitob. dated 10.10.2016. (upc code - ek112258)
3. order no.- no00000o9yso. dated 16.10.2016. (upc code - ek127567)
-

I also called up reliance communication. they communicated-"as per the details checked and verified in our records, there is no request found for mobile number portability hence, we request you to kindly visit point of request.

Will request your good self to help me in this matter.

With best regards,
Sandip roy chowdhury.
[protected].

Sim not activated yet. I don’t know anything sir. They told me wait more than 1 month. What is this sir, we are student, have not sufficient time to again for a sim. If they cant activate a sim card then y told they give good service. Now i am stheyffered from this matters other day many student will be stuffer. They was also a student.. If they having this type of problem thn wat they will do?. I am also a telecom engineering student and i am having this prblem. I thought they guys really give good service for student but its not. I gave them already my every details my aadhaar card details and scan of it in their mail adresss.. They can link it to my aadhar card but they are doing wrong with me day by day. I need a solution sir.. Thts my request.
The complaint number gave by jio company is
Case id sr000001u7l8 and case id-sr1fqfi
Yours faithfullly
Diptanu majumder

Its really an idiotic things happening around.. Howcome another person can get a sim using my details that's highly conf even after scaning the fingerprint.they are saying my code is Alredy redeemed.this is exactly a fraudulent case. I wonder viewing the same complaints here fr the most.Pls do the needful so that I can get a sim as soon as possible