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Reliance Jio Infocomm Complaints & Reviews

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Updated: Aug 16, 2026
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R
Rahul 1234
from Mumbai, Maharashtra
Sep 11, 2016
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Address: Morena, Madhya Pradesh, 476001

Hello
My name is RAHUL Chaturvedi.My jio no is [protected]. I lives in morena Madhya Pradesh.From last few days I m not getting any speed in my jio mobile as I m using Lyf flame 1 set along with the sim.help me a n resolving my problem. My alternate no are [protected]
[protected].
I have already visited the nearest jio cust centre but they are unable to help me out.
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    D
    debnath rahul
    from Mumbai, Maharashtra
    Sep 11, 2016
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    Website: Jio.com

    Team jio i brought my jio sim on 29/8/2016 .then after like 7 or 8 day later i recieved a message from jio saying(thankyou for choosing jio etc etc) then i called[protected] from my vodafone sim then they told they will send another message in 48 hours then i can activate my jio sim .But now its 5 days but i didnt recieved any message and my brother took a sim on 3/9/2016 and his sim is activited .please team jio activate my jio sim as soon as possible.
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      H
      Harry Nagdev
      from Mumbai, Maharashtra
      Sep 10, 2016
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      Address: Nashik, Maharashtra, 422401

      Dear sir/madam,

      i stay in devlali, nasik pin 422401 their is digital express store at deolali plaza, i have generated my pin appox 15 days before and i am continuously going to store as per discussion with person working there.

      He always says sim is not available come again later whereas he has issued sim to 2 persons who seems to be his relative in front of me.

      I say if the sim is for family, friends & employees of digital express then dont put advertisement in tv. This is humiliating if you cannot provide sim then why is advertisement for.

      I pray to god jio will shut down same as reliance fresh and reliance cdma if attitude is this way.

      Regards

      [protected]
      This is true 100 %
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        C
        Chawand Singh
        from Surat, Gujarat
        Sep 10, 2016
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        Address: Pali, Rajasthan, 306401
        Website: www.jio.com

        Dear sir, I got reliance jio sim card with no.[protected] twelve days ago but not activated till now. I have provided Xiaomi Mi 4i Bill copy, two photo, one colored scanned copy of aadhar card, photo copy of pan card to distributor ( rajesh lakhwani mobile shop, old bus stop, pali- rajasthan ).My offer coupon code is-[protected], alternate contact no. Is-[protected]. I had not received any message for televerification. Please activate the sim.
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          S
          sarod gil
          from Mumbai, Maharashtra
          Sep 10, 2016
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          Address: Bharuch, Gujarat, 392180

          Dear sir,
          i was very happy when i bought LYF mobile with JIO card because i want to enjoy fully 4G, in started it was like best, but after sometime my speed disgracing like finishing petttrol from bike tank. now it seems like 2G and sometime i using 2G instade of 4G cause its give ma mind peace, more thing is i cant connect to customer care also. always coming busy line. dmmmmmmmmmmmm bad start with 4G.

          My contact Number is (LYF)

          [protected]
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            C
            chandalather
            from Mumbai, Maharashtra
            Sep 10, 2016
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            Address: Karnal, Haryana, 132114

            Respected sir
            I got a sim from jio office which is situated in gharaunda on 26 August. My id was rejected but when I went over there to ask about activation process then they straightly said I am not going to activate ur sim even I have Samsung 4g lte phn. My jio no is [protected]. Sir please helpe to activate my sim and take action to the staff members.
            Yours sincerely
            Chanda lather
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              R
              Rbinjola
              Sep 10, 2016
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              Address: New Delhi, Delhi, 110049

              Dear Sir,
              I have applied for Jio Sim in your Reliance digital store, Aggarwal funcity mall(Laxmi nagar), Delhi and I don't receive a sim. I approached your office representative and he said though people who applied for the sim has already received their connection, they were not able to inform me what happened to my connection and when I approached them they said my coupon has been already redeemed. I have confirmed to them I haven't given the code to anyone. But I regret to inform you that, their response was very disappointing and said I can take back my application and they cannot do anything on this.
              I request you to intervene in this issue to find out who has redeemed my coupen. I am sure, your latest system can easily find out that information.
              I also request you to solve this issue at your earliest convenience.

              Regards

              Rohit Binjola
              Dear Valued Customer,

              We regret the inconvenience caused. Please share your contact details at http://bit.ly/RDCustomerCare for us to assist you.

              At Your Service,
              Reliance Digital
              Milind Sharma's reply, Oct 16, 2016
              I have same issue and folloed the link you said. No one is helping out sitting at your customer care 3 support numbers were dialled by me. Nothing happened. Even written email to city head reliance digital
              Me Too Having The Same Issue I Tried To Contact With Reliance Care In Twitter Email Through Phone No One is Responding They Not Even Care To Say What The Problem Is And The Staff Are Very AAggressive They Say They Are Not Getting Paid For Distributing Sims
              Hi,
              I have generated a Jio coupon and went to Reliance Mini store, Brahmpuri road to get the Jio SIM, but they said that my Jio Coupon is already redeemed, but I didn't get any SIM, Please let me know, how to resolve this.
              I also have the same prblm. I never redeemed but it says the coupon code aldeady redeemed. [protected] s my contact num
              Milind
              on Oct 16, 2016


              I also have the same prblm. I never redeemed but it says the coupon code aldeady redeemed.[protected] is my contact num
              I have called on all the helpline numbers and even written the email to city head reliance digital
              I think reliance digital is using this as a way to get data of people and will try to promote its products. But tell you the way reliance digital has cheated people, no one will ever trust reliance
              I too am facing same issue . Somebody else has taken my coupon code. All these shops are changing the last 3 to 54 numbers of the barcode and giving it to others. As a result our genuine aadhar identity details are getting misused by someone illegally. This is a security issue.
              Saturday evening purchase new mobile.
              Night 7.00clock create coupon code. Jio center attend after 5 minutes before.
              My coupon code Scan. But code already redeemed. .

              Name: velu s
              Device :Lenovo VIBE P1m
              IMEI1:[protected]­8
              IMEI2:[protected]­6
              coupon code: [protected]
              same issue here, went to reliance smart in tolichowki hyderabad after generating coupon code and when i go to store it says already redeemed, when questioned the staff said its an error and they are not sure why its happening. It happened to a lot of folks on the day and the kind of response given by staff is totally non acceptable. When the app says go n collect sim and when we go to store all this happens. At the beginning itself the service is so bad so cant imagine how worser it will be in future.
              I too have the same issue. When I went to the Jio center they told that it is redeemed. They told that Reliance people itself are just changing the last 3 digits of the copon code and giving it to their friends and family.
              I generated Bar code and went to reliance store after 15 minutes, the guy who scanned this bar code told me it is already redeemed. I wondered what is the heck this actually.
              I am afraid if someone got A SIM card on my UID and using it on my identity. if So its really horrible as he can misuse it and I would held liable for this crime.

              I am thinking to file a FIR and court case on it.
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                G
                Gkurian
                from Nileshwar, Kerala
                Sep 10, 2016
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                Address: Ernakulam, Kerala

                Dear sirs,
                I have applied for jio sim in your perumbavoor office (Kothamangalam), kerala and i have received the sim on 3 rd sep. As i havent received any update after that, i have approached your office representative on 8th. He said though people who applied on 3rd september has already received their connection, they were not able to inform me what happened to my connection. Again today when i approached them they said my coupen has been already redeemed. I have confirmed to them i havent given the code to anyone. But i regret to inform you that, their response was very disappointing and said i can take back my application and they cannot do anything on this.
                I request you to intervene in this issue to find out who has redeemed my coupen. I am sure, your latest system can easily find out that information.
                I also request you to solve this issue at your earliest convenience.

                Regards

                George kurian
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                  V
                  vineetmishraadvocate
                  Sep 10, 2016
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                  Address: 242001

                  Dear sir i have a jio sim no[protected] sim.the sim is active on dated, 06/09/2016.but today about 10o clock the sim is not working or not coming network.i am very puzzled. I went lodhipur care center. And meet gagan jio worker. And told about problem.he denied that he cannot help.so please my complained is noted and send my problem to tecnician and solved it. I hope that ypu will be take my problem seriously. Vineet mishra shahjahanpur up east.my alternate mobile no.[protected].when i used other sim the sim and network is os displayed.
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                    K
                    karan bir singh sidhu
                    from Karnal, Haryana
                    Sep 10, 2016
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                    Address: Gurdaspur, Punjab

                    Sir my sim [protected] is activated on 8 September and I got only 2GB net pack and 100 minutes voice calls sir please activate unlimited Internet data and voice call on this number [protected] and my alternative number is [protected] I also call to customer care number but they were not attend my call yesterday I call on care number about 1 hour and 15 minutes continously but they not pick the phones
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                      M
                      manas khare
                      from Gurgaon, Haryana
                      Sep 9, 2016
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                      Address: New Delhi, Delhi, 110023

                      I have purchased lyf phone and got a jio sim by it from the reliance mini digital store sarojini nagar New Delhi. I had submitted all the required documents I.e, aadhar card xerox, 1 photograph on 26 august.I was told that my sim would be activated in 4-5 days. But till now it has not been activated. Alternate number given is
                      [protected], [protected]
                      Manas khare
                      I have not received any activation message on these number. Please take action for it.
                      Sep 10, 2016
                      Updated by manas khare
                      The numbers written in the complaint are my numbers not of any reliance executive
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                        D
                        Divesh_1680
                        from Mumbai, Maharashtra
                        Sep 9, 2016
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                        Address: Jodhpur, Rajasthan, 342001

                        I m a jio sim user.. And the experience is really bad.. Its promises to provide us with 4g network .. But ..sorry.. Its not even giving a 2G speed..
                        And even the calling system has a problem..
                        We cant call in once.. It shows call failure or engage...
                        We have to keep on calling.. Then the bell rings ..
                        In all this sim is of no use to us..
                        I m really dissatisfied ..
                        sir my jio number is [protected]. my residence is Bathinda (Punjab). i am using jio number last one month . its speed at day time good but after evening speed is very bad . its working like 2G. i am many times try your complaint number 198 but your coustmer care is not answeing my call. and i call fom jio to other number but caal not connected. please sir follow up this problem.
                        Sir [protected] jio no. Per network nahi aate please help
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                          A
                          Addepalli Ravikumar
                          from Tiruvannamalai, Tamil Nadu
                          Sep 9, 2016
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                          Address: 522439

                          My pin code 522439. Dear sir, signal strength at my home is a single signal or zero signal. I go outside of home to find out signals but I get one or two signals. Finally I have surveyed whole village.
                          There are many people using jio network but facing the same problem.
                          Please resolve the problem for the sake of all in pin code area 522439
                          Thank you...
                          Jio no. [protected] pin code 135133 hai sir network problem hai
                          Rajpal Ramgarh's reply, Sep 10, 2016
                          Only my home not network please help
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                            V
                            vasu reddy141
                            from Bengaluru, Karnataka
                            Sep 9, 2016
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                            Address: Krishna, Andhra Pradesh, 520014
                            Website: reliancejio

                            Jio sim is selling for rs200 out of reliance stores. How the sims r gone out frm stores .place is in vijayawada, andhrapradesh nd they are not accepting the port the number to jio. They r saying still we dont. But in website they said mnp process started to jio.. they sending back customers... is still they r saying no mnp services started.. help me
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                              H
                              Himanshu Ramekar
                              Sep 9, 2016
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                              Address: Buldhana, Maharashtra, 444203

                              I bought jio sim card at 1st September from my institution at Shegaon, Maharashtra. All the required documents along with my passport sized photos were submitted as per the requirement. The document that I submitted was my Aadhar card. The person who was selling the sim card told me that I will receive 2 activation messages on my registered mobile number within 48 hours. After 4 or 5 days I called the jio customer care and discussed about the messages that I didn't receive on my registered phone number. I was then told that all my submitted documents were proper and I will receive the message in next 48 hours. And then an apology was asked from the other end of the call. Now it is 9th September I.e. 8 days after purchasing the sim card and my sim card is still not activated. Kindly tell me what action shall I take against you?
                              Sep 09, 2016
                              Updated by Himanshu Ramekar
                              How much more time do I have to wait?
                              When I tried to call the customer care today, the network wasn't there with the jio sim card. So I called on the toll free number([protected]) from my registered mobile number which was the only option left with me. I called and the ring went for around 7 minutes and no one answered the call. At last, being irritated, I disconnected the call and I'm now here updating my complaint.
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                                V
                                Vaibhav Mishra123
                                from Dehra Dun, Uttarakhand
                                Sep 9, 2016
                                Resolved
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                                Resolved

                                Address: Kanpur, Uttar Pradesh, 208027

                                This is to inform my fellow Indian brothers and sisters, Please don't invest in reliance jio offer. Airtel 50/gb is reliable, economic and atleast considerate of customer issues.
                                I have purchased a lyf flame smartphone wih a jio sim no.[protected] on 23rd september and the sim hasn't been activated for the last 15 days and i've given up calling customer care and making numerous visits to the retailer and the jio centre. The customer care email cries of an overwhelming response that has caught them off gaurd, and the phone number is always on answering machine waiting to connect to the jio operator forever. Jio executives at the centre explain that my id has been accepted but I have to wait much longer before the sim is activated, because they are overloaded with backlogs. Ever wondered how a much smaller company like airtel handles all the workload without pissingoff customers may be FI/FO is the way to go.
                                I have been patient all along but I would advise you all to take a pass on this highly enticing offer, to save yourself from weeks of troubles. Instead recharge your airtel with 1500 and stay with an experienced company for your data needs.
                                My name: Vaibhav Mishra
                                Jio Sim no: [protected]
                                Alternate no: [protected]
                                Retailer: Telephone point, near natraj, govind nagar, kanpur
                                date of document submission:23rd august 2016
                                no of visits to the retailer: 6
                                no. of visits to jio centre: 3
                                no. of jio care emails: 3(mishra.[protected]@live.com)
                                no. of complaints on this forum: 2
                                And all to deaf ears, please be sane wait for jio to get better before you switch, right now, its testing itself on guinea pigs and thier tempers.
                                Sep 9, 2016
                                Complaint marked as Resolved 
                                my phone has latched onto LTE. I can say that my initial problem has been resolved. I am hoping for the best.
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                                  A
                                  Abu Zain Salik Ali
                                  Sep 9, 2016
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                                  Resolved

                                  Address: Bhopal, Madhya Pradesh, 462001
                                  Website: Www.jio.com

                                  Hello, sir/madam, i bought a jio sim almost 3 weak ago but still is not activated what should i do ? i summited all my proof with barcode when i vist to reliance digital store they said to that your documents has summited sucessfully but no any response is seen in my sim it is not activated now my jio sim no is...([protected]) and my alternate no is ...([protected])...plese activat my sim error is not registerd on network
                                  Rushda Yasmeen
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Dear Rushda Yasmeen,

                                  Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

                                  At Your Service,
                                  Reliance Digital
                                  Dear Rushda Yasmeen,

                                  We believe our team has got in touch with you and your concern has been addressed. Do let us know for any further assistance.

                                  At Your Service,
                                  Reliance Digital
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                                    avilay
                                    from Mumbai, Maharashtra
                                    Sep 9, 2016
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                                    Address: Gopalganj, Bihar, 841428
                                    Website: activation of jio sim

                                    Hello, sir/madam, i bought a jio sim 3 days ago but still is not activated what should i do ? i summited all my proof with barcode when i vist to reliance digital store they said to that your documents has summited sucessfully but no any response is seen in my sim it is not activated now my jio sim no is...([protected]) and my alternate no is ...([protected])...plese activat my sim and my name is Avilay Sinha
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Dear Valued Customer,

                                    Apologies for the inconvenience. Our team will soon contact you and provide necessary assistance.

                                    At Your Service,
                                    Reliance Digital
                                    Dear Valued Customer,

                                    Your complaint has been registered with us and here is the complaint number[protected] for future reference.

                                    At Your Service,
                                    Reliance Digital
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                                      ganesh9999
                                      from Hyderabad, Telangana
                                      Sep 9, 2016
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                                      Address: Hyderabad, Andhra Pradesh, 50038
                                      Website: About Jio Sim

                                      Sir/Madam,
                                      We Are Sending this Message From Hyderabad.In Reliance Digital expreess .They Dont Give us full Information about Reliance JIO SIMs .when we went to their with BarCode And AAdhar Card they told us we have Only Limited sims.those are already over . So we can not provide Any sims right now and we will give you Tokens when that tokens are came and we can provide Only 30 sims per day at 10:30 to 11:30 and you can visit us mentioned Time in tokens then that time only we will give you the sim.This is happend.So please provide us More JIO SIMs and The People were Struggled So much.
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                                        Amit Mahor
                                        from Mumbai, Maharashtra
                                        Sep 9, 2016
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                                        Address: Mumbai City, Maharashtra, 284001
                                        Website: www.jio.com

                                        Hello my name is amit mahor resident of jhansi uttar pradesh india.
                                        i have a certain issue regarding the reliance jio sim which they have been offered at the time of sim activation that they will provide unlimited access over 4g for three months at free of cost. now they have just changed the welcome offer into 4gb/day without giving any intimation against the connection.
                                        this is legally violating the offer which they have given to me. and by the meantime now i'm raising this complaint on the basis of this fraud act by the company.

                                        please provide me a better solution and a relevant clarification, thanks and regards.

                                        Amit Mahor
                                        [protected]
                                        [protected]
                                        [protected]
                                        Jhansi (Uttar Pradesh)
                                        mahor.[protected]@gmail.com
                                        When jio app will be available for windows phone... ??? It is too tough to manage services without jio app..

                                        Kunal.[protected]@rp-sg.in
                                        [protected]
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