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Reliance Jio Infocomm Complaints & Reviews

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Updated: Oct 8, 2026
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 323

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H
haritham
from Ernakulam, Kerala
Sep 11, 2016
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Address: 680683
Website: Reliance Jio

Sir,
When A samsung new phone was purchased on 22nd of August, a new sim card bearing no [protected] was offered to me from Irinjalakuda, in Thrissur district in Kerala state and the same is not yet activated.Even though two mails in this regard were forwarded to this mail id and the jio center was contacted several times nothing has happened till now (10/09/2016).More than eight emails were sent to reliance Jio without any response.Please note that 22 days have elapsed and still the sim is not actvated
The mail sent on 10th is also enclosed
"Sir,
This is in continuation to the earlier mails.As the sim card is not activated till date I am going to the press as well as the All India Consumer Redressal Forum for highlighting the hollowness and sheer false claims put forward by you through your advertisements.See even after 21 days the sim card is not activated and this is the limit.
Y/f
Muralidharan
[protected]
NB: your routine letter that you are getting to many letters is not appreciated

Y/f
Muralidharan
[protected]
Sep 11, 2016
Updated by haritham Sir,
When A samsung new phone was purchased on 22nd of August, a new sim card bearing no [protected] was offered to me from Irinjalakuda, in Thrissur district in Kerala state and the same is not yet activated.Even though two mails in this regard were forwarded to this mail id and the jio center was contacted several times nothing has happened till now (10/09/2016).More than eight emails were sent to reliance Jio without any response.Please note that 22 days have elapsed and still the sim is not actvated
The mail sent on 10th is also enclosed
"Sir,
This is in continuation to the earlier mails.As the sim card is not activated till date I am going to the press as well as the All India Consumer Redressal Forum for highlighting the hollowness and sheer false claims put forward by you through your advertisements.See even after 21 days the sim card is not activated and this is the limit.
Y/f
Muralidharan
[protected]
NB: your routine letter that you are getting to many letters is not appreciated

Y/f
Muralidharan
[protected]
Sep 11, 2016
Updated by haritham Sir,
When A samsung new phone was purchased on 22nd of August, a new sim card bearing no [protected] was offered to me from Irinjalakuda, in Thrissur district in Kerala state and the same is not yet activated.Even though two mails in this regard were forwarded to this mail id and the jio center was contacted several times nothing has happened till now (10/09/2016).More than eight emails were sent to reliance Jio without any response.Please note that 22 days have elapsed and still the sim is not actvated
The mail sent on 10th is also enclosed
"Sir,
This is in continuation to the earlier mails.As the sim card is not activated till date I am going to the press as well as the All India Consumer Redressal Forum for highlighting the hollowness and sheer false claims put forward by you through your advertisements.See even after 21 days the sim card is not activated and this is the limit.
Y/f
Muralidharan
[protected]
NB: your routine letter that you are getting to many letters is not appreciated

Y/f
Muralidharan
[protected]
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    B
    bhasi04
    from Delhi, Delhi
    Sep 11, 2016
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    Address: New Delhi, Delhi, 110008
    Website: www.jio.com

    Team jio i brought my jio sim on 2/9/2016 my number is [protected].Then after like 4 or 5 day later i recieved a message from jio saying(thankyou for choosing jio etc etc) then i called[protected] from my vodafone sim then they told they will send another message in 48 hours then i can activate my jio sim .But now its 3 days but i didnt recieved any message and my brother took a sim on 3/9/2016 and his sim is activited .please team jio activate my jio sim as soon as possible...otherwise i will burn it
    View replies
    Hi all
    I m sohail from Bareilly Up. I purchase a jio sim for 200 rs o[censored]r ddpuram shop.. but after 4 days my friend also take a jio sim ur premnagar branch but they give him totaly free.. and not take any charges ... what is this... this is fraud with me ... this is not fair... and then i came back ur dd puram shop they told this charge is given for activattion and than i told him i take another sim ur premnagar branch its absolutly free .. so why u charge from me 200 rs.. they don't told about this... and miss behave me.. i hate ur service...
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      A
      Abhinay Kumar Tiwari
      from Lucknow, Uttar Pradesh
      Sep 11, 2016
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      Address: Lucknow, Uttar Pradesh, 226022
      Website: FLIPKART.COM

      Sir,
      i have purchase lyf set on date[protected] from flipkart but flipkart cannot provide me sim & lucknow reliance store also not provide me sim he told me sim stock finished or registration process in delay lost of reason in customer care also how can i receive sim or flipkart only sell their phones also for his income earning & offer customer to purchase set.i am disappoint to flipkart..
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        N
        Naveen chandra tewari
        from Mumbai, Maharashtra
        Sep 11, 2016
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        Address: Ghaziabad, Uttar Pradesh, 201004

        Sir, my no [protected] using lyf set wind 6 model no LS -5009 is activated last 16 sep.but same day my outgoing was stopped.sim is active incoming and data can be used only outgoing is not there after so many complains same answer is their voice call is active in your no but no resolution is given yet.pls take action so that I can use for call also.
        That you
        [protected]
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          R
          Rozel Khaneja
          from Rishikesh, Uttarakhand
          Sep 11, 2016
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          Address: New Delhi, Delhi, 110034
          Website: Realiance Jio

          My name is sherry my jio no is [protected] lives in pitampura, new delhi, 110034. From last few days i m not getting any speed & network my jio mobile as i m using samsung note 3 neo set along with the sim. Help me a n resolving my problem. My alternate no are [protected], [protected]
          I have already visited the nearest jio cust centre but they are unable to help me out...
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            A
            Ajay Aher
            from Mumbai, Maharashtra
            Sep 11, 2016
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            Address: Aurangabad, Maharashtra, 431005
            Website: www.complaintbox.in

            Reliance jio — regarding internet speed
            Pravin s. Daud on sep 11, 2016
            Hello
            My name is pravin s. Daud my jio no is [protected]. I lives in aurangabad maharatra. From last few days i m not getting any speed & netwark my jio mobile as i m using samsung j2 set along with the sim. Help me a n resolving my problem. My alternate no are [protected]/
            [protected]
            I have already visited the nearest jio cust centre but they are unable to help me out...
            Sep 11, 2016
            Updated by Ajay Aher             Reliance Jio — Netwark & Net seeped

            1 Review
            Aj Ajay Aher on Sep 11, 2016
            Mark as Resolved

            Reliance Jio — Regarding internet speed
            Pravin S. Daud on Sep 11, 2016
            Hello
            My name is Pravin S. Daud My jio no is [protected]. I lives in Aurangabad Maharatra .From last few days I m not getting any speed & Netwark my jio mobile as I m using Samsung J2 set along with the sim.help me a n resolving my problem. My alternate no are [protected]/
            [protected]
            I have already visited the nearest jio cust centre but they are unable to help me out..
            Sep 11, 2016
            Updated by Ajay Aher             Please Results my comlaint
            States
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              C
              Chiranjib Kar
              from Kolkata, West Bengal
              Sep 11, 2016
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              Address: 756001
              Website: www.jio.com

              I purchased a jiofi as I don't have a 4G device in my home. After buying jiofi the staffs told me to wait for 3-4 days to get a confirmation. Then after 6-7 days I got a message about my jiofi device and a order no. Then I rushed to Reliance Digi Mini store and they said you have to wait for somedays to get a confirmation message for televerification for the sim card activation. Then I am waiting since 7-8 days still no message, how irresponsible guys. I tried contacting jio staff's through there toll free no. and email but no response or reply. Please go through the matter and stop bullying peoples. I think India can never go up by this process of Digital India. My jio no. [protected]
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                R
                Rahul 1234
                from Mumbai, Maharashtra
                Sep 11, 2016
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                Address: Morena, Madhya Pradesh, 476001

                Hello
                My name is RAHUL Chaturvedi.My jio no is [protected]. I lives in morena Madhya Pradesh.From last few days I m not getting any speed in my jio mobile as I m using Lyf flame 1 set along with the sim.help me a n resolving my problem. My alternate no are [protected]
                [protected].
                I have already visited the nearest jio cust centre but they are unable to help me out.
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                  D
                  debnath rahul
                  from Mumbai, Maharashtra
                  Sep 11, 2016
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                  Website: Jio.com

                  Team jio i brought my jio sim on 29/8/2016 .then after like 7 or 8 day later i recieved a message from jio saying(thankyou for choosing jio etc etc) then i called[protected] from my vodafone sim then they told they will send another message in 48 hours then i can activate my jio sim .But now its 5 days but i didnt recieved any message and my brother took a sim on 3/9/2016 and his sim is activited .please team jio activate my jio sim as soon as possible.
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                    H
                    Harry Nagdev
                    from Mumbai, Maharashtra
                    Sep 10, 2016
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                    Address: Nashik, Maharashtra, 422401

                    Dear sir/madam,

                    i stay in devlali, nasik pin 422401 their is digital express store at deolali plaza, i have generated my pin appox 15 days before and i am continuously going to store as per discussion with person working there.

                    He always says sim is not available come again later whereas he has issued sim to 2 persons who seems to be his relative in front of me.

                    I say if the sim is for family, friends & employees of digital express then dont put advertisement in tv. This is humiliating if you cannot provide sim then why is advertisement for.

                    I pray to god jio will shut down same as reliance fresh and reliance cdma if attitude is this way.

                    Regards

                    [protected]
                    View replies
                    This is true 100 %
                    Reply
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                      C
                      Chawand Singh
                      from Surat, Gujarat
                      Sep 10, 2016
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                      Address: Pali, Rajasthan, 306401
                      Website: www.jio.com

                      Dear sir, I got reliance jio sim card with no.[protected] twelve days ago but not activated till now. I have provided Xiaomi Mi 4i Bill copy, two photo, one colored scanned copy of aadhar card, photo copy of pan card to distributor ( rajesh lakhwani mobile shop, old bus stop, pali- rajasthan ).My offer coupon code is-[protected], alternate contact no. Is-[protected]. I had not received any message for televerification. Please activate the sim.
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                        S
                        sarod gil
                        from Mumbai, Maharashtra
                        Sep 10, 2016
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                        Address: Bharuch, Gujarat, 392180

                        Dear sir,
                        i was very happy when i bought LYF mobile with JIO card because i want to enjoy fully 4G, in started it was like best, but after sometime my speed disgracing like finishing petttrol from bike tank. now it seems like 2G and sometime i using 2G instade of 4G cause its give ma mind peace, more thing is i cant connect to customer care also. always coming busy line. dmmmmmmmmmmmm bad start with 4G.

                        My contact Number is (LYF)

                        [protected]
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                          C
                          chandalather
                          from Mumbai, Maharashtra
                          Sep 10, 2016
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                          Address: Karnal, Haryana, 132114

                          Respected sir
                          I got a sim from jio office which is situated in gharaunda on 26 August. My id was rejected but when I went over there to ask about activation process then they straightly said I am not going to activate ur sim even I have Samsung 4g lte phn. My jio no is [protected]. Sir please helpe to activate my sim and take action to the staff members.
                          Yours sincerely
                          Chanda lather
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                            R
                            Rbinjola
                            Sep 10, 2016
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                            Address: New Delhi, Delhi, 110049

                            Dear Sir,
                            I have applied for Jio Sim in your Reliance digital store, Aggarwal funcity mall(Laxmi nagar), Delhi and I don't receive a sim. I approached your office representative and he said though people who applied for the sim has already received their connection, they were not able to inform me what happened to my connection and when I approached them they said my coupon has been already redeemed. I have confirmed to them I haven't given the code to anyone. But I regret to inform you that, their response was very disappointing and said I can take back my application and they cannot do anything on this.
                            I request you to intervene in this issue to find out who has redeemed my coupen. I am sure, your latest system can easily find out that information.
                            I also request you to solve this issue at your earliest convenience.

                            Regards

                            Rohit Binjola
                            View replies
                            Dear Valued Customer,

                            We regret the inconvenience caused. Please share your contact details at http://bit.ly/RDCustomerCare for us to assist you.

                            At Your Service,
                            Reliance Digital
                            Reply
                            Milind Sharma's reply, Oct 16, 2016
                            I have same issue and folloed the link you said. No one is helping out sitting at your customer care 3 support numbers were dialled by me. Nothing happened. Even written email to city head reliance digital
                            Me Too Having The Same Issue I Tried To Contact With Reliance Care In Twitter Email Through Phone No One is Responding They Not Even Care To Say What The Problem Is And The Staff Are Very AAggressive They Say They Are Not Getting Paid For Distributing Sims
                            Reply
                            Hi,
                            I have generated a Jio coupon and went to Reliance Mini store, Brahmpuri road to get the Jio SIM, but they said that my Jio Coupon is already redeemed, but I didn't get any SIM, Please let me know, how to resolve this.
                            Reply
                            I also have the same prblm. I never redeemed but it says the coupon code aldeady redeemed. [protected] s my contact num
                            Reply
                            Milind
                            on Oct 16, 2016


                            I also have the same prblm. I never redeemed but it says the coupon code aldeady redeemed.[protected] is my contact num
                            I have called on all the helpline numbers and even written the email to city head reliance digital
                            Reply
                            I think reliance digital is using this as a way to get data of people and will try to promote its products. But tell you the way reliance digital has cheated people, no one will ever trust reliance
                            Reply
                            I too am facing same issue . Somebody else has taken my coupon code. All these shops are changing the last 3 to 54 numbers of the barcode and giving it to others. As a result our genuine aadhar identity details are getting misused by someone illegally. This is a security issue.
                            Reply
                            Saturday evening purchase new mobile.
                            Night 7.00clock create coupon code. Jio center attend after 5 minutes before.
                            My coupon code Scan. But code already redeemed. .

                            Name: velu s
                            Device :Lenovo VIBE P1m
                            IMEI1:[protected]­8
                            IMEI2:[protected]­6
                            coupon code: [protected]
                            Reply
                            same issue here, went to reliance smart in tolichowki hyderabad after generating coupon code and when i go to store it says already redeemed, when questioned the staff said its an error and they are not sure why its happening. It happened to a lot of folks on the day and the kind of response given by staff is totally non acceptable. When the app says go n collect sim and when we go to store all this happens. At the beginning itself the service is so bad so cant imagine how worser it will be in future.
                            Reply
                            I too have the same issue. When I went to the Jio center they told that it is redeemed. They told that Reliance people itself are just changing the last 3 digits of the copon code and giving it to their friends and family.
                            Reply
                            I generated Bar code and went to reliance store after 15 minutes, the guy who scanned this bar code told me it is already redeemed. I wondered what is the heck this actually.
                            I am afraid if someone got A SIM card on my UID and using it on my identity. if So its really horrible as he can misuse it and I would held liable for this crime.

                            I am thinking to file a FIR and court case on it.
                            Reply
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                              G
                              Gkurian
                              from Nileshwar, Kerala
                              Sep 10, 2016
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                              Address: Ernakulam, Kerala

                              Dear sirs,
                              I have applied for jio sim in your perumbavoor office (Kothamangalam), kerala and i have received the sim on 3 rd sep. As i havent received any update after that, i have approached your office representative on 8th. He said though people who applied on 3rd september has already received their connection, they were not able to inform me what happened to my connection. Again today when i approached them they said my coupen has been already redeemed. I have confirmed to them i havent given the code to anyone. But i regret to inform you that, their response was very disappointing and said i can take back my application and they cannot do anything on this.
                              I request you to intervene in this issue to find out who has redeemed my coupen. I am sure, your latest system can easily find out that information.
                              I also request you to solve this issue at your earliest convenience.

                              Regards

                              George kurian
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                                V
                                vineetmishraadvocate
                                Sep 10, 2016
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                                Address: 242001

                                Dear sir i have a jio sim no[protected] sim.the sim is active on dated, 06/09/2016.but today about 10o clock the sim is not working or not coming network.i am very puzzled. I went lodhipur care center. And meet gagan jio worker. And told about problem.he denied that he cannot help.so please my complained is noted and send my problem to tecnician and solved it. I hope that ypu will be take my problem seriously. Vineet mishra shahjahanpur up east.my alternate mobile no.[protected].when i used other sim the sim and network is os displayed.
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                                  K
                                  karan bir singh sidhu
                                  from Karnal, Haryana
                                  Sep 10, 2016
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                                  Address: Gurdaspur, Punjab

                                  Sir my sim [protected] is activated on 8 September and I got only 2GB net pack and 100 minutes voice calls sir please activate unlimited Internet data and voice call on this number [protected] and my alternative number is [protected] I also call to customer care number but they were not attend my call yesterday I call on care number about 1 hour and 15 minutes continously but they not pick the phones
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                                    M
                                    manas khare
                                    from Gurgaon, Haryana
                                    Sep 9, 2016
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                                    Address: New Delhi, Delhi, 110023

                                    I have purchased lyf phone and got a jio sim by it from the reliance mini digital store sarojini nagar New Delhi. I had submitted all the required documents I.e, aadhar card xerox, 1 photograph on 26 august.I was told that my sim would be activated in 4-5 days. But till now it has not been activated. Alternate number given is
                                    [protected], [protected]
                                    Manas khare
                                    I have not received any activation message on these number. Please take action for it.
                                    Sep 10, 2016
                                    Updated by manas khare                                     The numbers written in the complaint are my numbers not of any reliance executive
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                                      D
                                      Divesh_1680
                                      from Mumbai, Maharashtra
                                      Sep 9, 2016
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                                      Address: Jodhpur, Rajasthan, 342001

                                      I m a jio sim user.. And the experience is really bad.. Its promises to provide us with 4g network .. But ..sorry.. Its not even giving a 2G speed..
                                      And even the calling system has a problem..
                                      We cant call in once.. It shows call failure or engage...
                                      We have to keep on calling.. Then the bell rings ..
                                      In all this sim is of no use to us..
                                      I m really dissatisfied ..
                                      View replies
                                      sir my jio number is [protected]. my residence is Bathinda (Punjab). i am using jio number last one month . its speed at day time good but after evening speed is very bad . its working like 2G. i am many times try your complaint number 198 but your coustmer care is not answeing my call. and i call fom jio to other number but caal not connected. please sir follow up this problem.
                                      Reply
                                      Sir [protected] jio no. Per network nahi aate please help
                                      Reply
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                                        A
                                        Addepalli Ravikumar
                                        from Tiruvannamalai, Tamil Nadu
                                        Sep 9, 2016
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                                        Address: 522439

                                        My pin code 522439. Dear sir, signal strength at my home is a single signal or zero signal. I go outside of home to find out signals but I get one or two signals. Finally I have surveyed whole village.
                                        There are many people using jio network but facing the same problem.
                                        Please resolve the problem for the sake of all in pin code area 522439
                                        Thank you...
                                        View replies
                                        Jio no. [protected] pin code 135133 hai sir network problem hai
                                        Reply
                                        Rajpal Ramgarh's reply, Sep 10, 2016
                                        Only my home not network please help
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