Reliance Jio Infocomm Complaints & Reviews

Reliance store persons are not providing sim to the customers, instead of normal customers they are providing sim to the local shopkeepers in a particular amount.
Jio mobile Sims are available in my locality at local shopkeepers and they are selling those Sims in between 300-1000 Rs.
I am visiting my nearest Reliance Digital Mini Express store from a week to get the Jio Sim but daily they are telling me that they do not have Jio sim but I saw some people's at the store which are getting Jio Sims by paying such amount and also the Store persons only giving the Jio Sims to their known persons only and they are selling those Sims through local shopkeepers.

Please provide jio tower in our area so we get benifits of jio scheme .. many o[censored]sers are ready to get jio sim but the problem is no network coverage.
31°38'41.6"N 75°30'47.5"E see on map our area location. Please fulfil this request m sure many o[censored]sers get your jio sim put a tower in our area . i have jio sim but there is no network and did not work my sim

My name is Vaibhav Mishra. I bought a LYF flame 7 smartphone and a jio sim no. [protected] on 23 aug 2017 which hasn't been activated till date. Dealer is not helping even though I have submitted documents twice on 23rd and 30th of august (aadhar obtained through post and passport along with passport photo of prescribed size).
Please help me and either get the sim activated or coerce the dealer to return my personal id.
connection in the name of. Vaibhav Mishra
jio no. [protected]
alternate no. [protected]
dealer name. Telephone Point, Govind Nagar, Kanpur
dealer phone. [protected]/[protected]/[protected]

I had a problem since i bought a lyf mobile. i had complaint it earlier but no solution company gave to me. once i complained they slower the speed. now it speeds 14kbps to 30 kbps.
i had complained more than 10 times and they do me favour like they slow my speed. i dont even know why i took this thing. it sucks my time. i dont even concentrate on my studies due to this lose.
thank u jio for your 4g

Maine 6/09/16 se 7/09/16 tak 7bar my jio app ke sath baki 10 apps instal kiya.. Lekin app me koi bhi get sim option nahi show kar rha hai... Mera mobile redmi note 3 hai... Pata nahi jab free ho chuka hai iske liye to aisa q kar rahe hai... Aur call laga laga ke thak gya bt waiting me 10 mint tak bhi koi jawab nhi aata. Kya karu?? My no. [protected]

Maine 23 ko samsung j7 se bar code generate karake ak jio ka sim liya tha .lekin abhi tak activate nhi hua.pahle mere diye hue no. Per massage aya ki apka document recieve ho gya hai.lekin abhi tak sim activate nhi hua.
Jio si. No.[protected]
Contact no.[protected]

Recieved massage
30 aug 16
Dear Customer,
Thank you for choosing Jio. We have received your application for new connection. Your order number is NO00000587DI.
Thank you,
Team Jio
31 aug 16
Dear Customer, Due to overwhelming response to our Jio Preview Offer, there may be some delays in activating your connection. We will inform you via SMS once your JIO number [protected] is ready for televerification. Thank you, Team Jio.

I have already got jio sim since 8 days but yet not actiivated, don't know why this is?? i am tried of calling to customer servies no, but no feedback from, i am already so sad, plz help me sir my no [protected],

Hello sir i have generated a bar code and went to my nearest store Digital Xpress mini, KM Marg Road, Below Hotel Sai Palace, Udupi 576101, Karnataka
they first asked me about code validity then they told jio sim out of stock come in next week after 10 days ..there were people who ready to pay can get the sim soon .infront of my eyes they were taking money and giving a sim..
that means i[censored] dont pay u have to wait more...simply a cheating ...they are arguing that sim out of stock eventhough they had the stock..

#Mukesh Ambani ji kya ye hei aapki E-kyc process.???..i loved ur idea but the stores are making profit by taking money...and ignoring Aam Indian Consumer.

Respected sir,

I collected a reliance Jio sim from reliance digital xpress store, Bank more, Dhanbad (Jharkhand) on 01/09/2016 for my new mobile phone lyfe flame 8. I submitted my aadhar card for identity proof as well as for address proof.My aadhar card number is[protected].But I got only confirmation message dated 04/09/2016 on my alternate number 8252***825 that "Dear Customer,
Thank you for choosing Jio. We have received your application for new connection. Your order number is NO0000067XN4".
Thank you,
Team Jio .But till now my sim is not activated.So kindly activate my Jio sim as soon as possible.

Thanking you,
Manisha

I have got reliance jio sim after bar code generation and submitted the documents regarding the authrntication but more than 2 weeks, my sim is still not activated. My jio no. Is [protected]. My alternative no. is [protected]. Please activate the sim .I have tried calling on customer care helpline number so many times but there is no operator to handle the calls. What is the use of expanding the network on such a big level if the company can't handle the customers. Please help me in getting my jio sim activated.

MY JIO number is [protected], and have called customer care several times today to cpmplain about the low internet speed. After waiting in long queue I was advised to check the speed on net velocity which showed a speed on 14.7mbps, but when I connect my laptop via hotspot it gives me a speed to 14kb/s. no complaint number was given and call was disconnected saying its a technical error and they are working on it. Next rep even said that my area is not eligible for 4g connection which makes me to ask if this is so how m I using the same from last 2 months without any hassle.

Hi Team,

On Dt 30.08.2016 I had approched at Mishra Dial, Kharangajhar, Telco, Jamhedpur for JIO SIM with printed copy of offer coupon code provided by JIO apps insatalled in my SAMSUNG S5 handset & Adhar card. The salesperson received the docs and confirm me for SIM card after 2 days. So i reached on 02.09.2016 & asked for sim card the head of the shop called me that sim cards can't be provided as they need local address proof which i don't have(Adharcard is having odisha address).i have asked him that i have gas bill as local proof but he denied & wanted bank passbook's 1st page xerox copy then i have applied for passbook in ICICI bank. Today(07.09.2016) i got the passbook & I have again approched the same shop now he is saying that i need Govt Bank passbook copy. I have very much hararssed. Kindly suggest me.

Sir i got a jio number from Reliance Digital Store, near multiplex, marathahalli, bangalore pin code-560037, on 26 august.
They told me it will be some dealy for activation.
I waited but not activate. Then i complained on customer care on 30 august. "They given me complain number SR0000014TPY, then told me wait a while it will be activate in 48 hrs. But after 48 hrs its nor activated neither got any of message. Then i complained again. After that i got a message on 2nd of September as messge "Dear Customer, Thankyou for choosing jio, we have received your application for new connection, Your order is NO000005SPFB. & They Called my friend for local verification. he verified.
After get this i called customer care they told me wait for 72 hrs you will get Tele-verification message, waited 72 hrs. have not get any message. then i called again customer care there may be delay wait a while sir. Then i got a message " Dear customer, Due to overwhelming response to out jio preview offer, there may be some delays in activating your connection. We will inform you SMS once your JIO number is ready for televerification.

Waited so many time. today is the 7th of September.13 days to get sim, 200hrs after complain, 96 hrs after get order number.
not get any message till the today moring.

But today 10:50 am got a message from Tweeter handle of jio customer care
"Hi prashant, we regret to inform you that we were unable to process your application. we request you to visit your nearest JIO store/retailer with POA/POI documents for further assistance."

I was shocked how can it will be possible" when i got the order number of received application on 2nd of September. how can wrong my documents."
Even how friend got call from care for verify purpose when fault in my documents.

Than i gone that Digital store where i taken sim. They see the messgae. After that they told me" You have to go center not here. they make me wrong and this message. and they told me they are forwarded my application to main branch on that day. So we cant do anything from here."
Totally fed-up with it sir
Now totally helpless.
Please help sir.

My JIO no- [protected]
Name- Prashant Kumar
Complain Number- SR0000014TPY
Order No- NO000005SPFB.

I politely ask the employee about what's going on and to give me details about jio offer and what do I have to do to get it. And the employee reply is to rude and abusive later saying that find it out yourself online! Later day when I ask them about MNP they say rudely it's not possible while I told them that I read about it online. So then they say that we have no information about it and to do it myself online! This really pissed me off! They think they they're doing us a big favour providing a free sim! Jio sucks

My name is jasdeep singh and my jio number is [protected]. I bought Lyf phone for rs 4100 on 11 AU's 2016 just to get 3 months unlimited high speed as was promised jio company.but now they reduced speed to 128 kbps after 4 GB consumption.this is cheating as everyone is getting 4 GB data free and not a fair deal with customers who bought phones just to get 3 months unlimited pack......

I download my jio app and generate a bar code by myself.
Now it says just go to nearby reliance store and pickup your sim, but they are refusing to give, saying come again after 15 October.
Is this your plan, postpone all??
Service sucks.
There are only 4-5 people standing but still they are saying that they can't give sim because of no reason. They want me to come again mid October.

Hello there,

I have purchased Jiofy on 3rd September from Reliance outlet. Till now the device has not get activated. Their customer care service is Pathetic and no one is picking the calls. My device ID is JioFi2_4F7E51 and my registered mobile number is [protected].

Please resolve this ASAP as I am waiting for 5 days in this modern era for an activation which is unacceptable.

Thanks
Kannan S

I have taken one jio sim ([protected]) on aug 22, 2016 by giving adhar card copy as an id proof whose no is[protected]. Next day on aug 24, 2016 i received an application msg where order no was no000004algv.
After that no msg i received, sim still not activated, no response from dealer after alot of calls and even i am a banker having limited time still i have visited many time to his office. No response at all.
Kindly do the needful.

I bought a jio_fi device with a sim on 28th august from reliance digital store, noida sector 62. They informed me that it will start working in 2-3 days. But it has been more than days it is not activated yet. Even i haven't recieved any order number or any other sms on my alternate number. I have a complaint number but everytime i call customer care, they say that the complaint number is not valid. Yesterday a customer care executive even misbehaved on phone. My jio number is [protected]. Please look into this matter asap.

I purchased jiowifi device with reliance jio sim from reliance digital store tresure iland indore, on 03/09/2016. They submitted my reliance jio form. They give me blank sim and tell us sim started in 2-3 days. But i didn't get any confirmation message on my alternate number [protected]. So kindly activate my jio sim. When i call reliance store they not receive any call, and when i call customer care hey also not received.
Iccid -[protected]
Imsi - [protected]
Do needful as soon as possible.

Thanks n regard
Amit ratnaparkhi