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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026
Complaints 6654
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 326

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R
rishiparghi
from Mumbai, Maharashtra
Sep 6, 2016
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Address: Gandhinagar, Gujarat, 382424
Website: www.jio.com

Please unlock my lyf sim, i have already purchase a lyf phone, now compeling your customers to use preview offer in lyf phone should not be there, please unlock my sim [protected] to be used in iphone6, so that i can conveiniently use your unlimited offer.

It is not conveiniet to use both the mobiles whole day. moreover lyf is a lower quality model and i don'nt want to use that model, the charging is dropped very fast.
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    T
    tanu naik
    from Gwalior, Madhya Pradesh
    Sep 6, 2016
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    Address: Raipur, Chhattisgarh, 492007

    Sir i have purchased reliance jio sim no [protected] in the month of july 16, during purchase i have been informed that i will get free internet along with free calling for 3 months from date of purchased but sorry to inform you that neither i am getting internet signal nor i am able to call some no in this circumtances i feel cheated pl look into the matter and resolved my problem at the earlist.
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      sankar deyy
      from kolkata, West Bengal
      Sep 6, 2016
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      Address: Kolkata, West Bengal, 700157
      Website: www.jio.com

      I am taken jio sim with aadhar card, pan card & 2copy photo for my redmi2 prime phone 28th aug 2016 number-[protected] from reliance digital
      Address: satyam tower, near bp poddar institute, opp. Haldiram vip road, kaikhali, kolkata, west bengal 700052 but still now its not active so look this matter & do needfull.

      Please active my sim as soon as possible.

      Thanks & regards
      Sankar dey
      [protected]
      Sep 16, 2016
      Updated by sankar deyy       [protected] this my jio number but it's not active still now so look this matter...
      View replies
      Dear Ankush Nain,

      Sincerely regret the inconvenience caused. Please be assured, we will look into it on priority and get in touch with you.

      At Your Service,
      Reliance Digital
      Reply
      Dear Sankar Dey,

      Sincerely regret the inconvenience caused. Please be assured, we will look into it on priority and get in touch with you.

      At Your Service,
      Reliance Digital
      Reply
      sankar deyy's [Complaint's author] reply, Sep 7, 2016
      Don't active this number & return my documents...jio no-7003626874
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        P
        piyush52
        Sep 6, 2016
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        Address: Jaipur, Rajasthan, 303108

        I collected a reliance jio sim from reliance digital store,   on 27/08/2016. I submitted my aadhar card for identity proof as well as for address proof. My aadhar card number is[protected]. My jio number is [protected]. But i didn't get any confirmation message on my alternate number [protected]. So kindly activate my jio sim as soon as possible.

        Thanking you,
        Piyush chauhan
        View replies
        Dear Piyush,

        We regret the inconvenience caused. Our team will contact you and provide a resolution.

        At Your Service,
        Reliance Digital
        Reply
        Sir plz contact me ...my sim is don't activet ...plz plzplz ...my contact nuber is .[protected]
        Reply
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          M
          Mahesh50
          Sep 6, 2016
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          Address: 826001
          Website: reliance jeo

          I have visited today at reliance digital shops bartand near city centre dhanbad at 6.10 pm and he flatly refuged to provide sim to say that it is out of stock and he said that they are daily receiving 50 sim only and distributing till 2 pm. I requested that i am an employee and i will be free till 6 pm in the evening kindly consider and provide me one sim in tomorrow evening but he refused and said you have to come in que in the tomorrow morning at 11 am.
          I really shocked by his behaviour and do not understand that what should i do for this. M k singh, dhanbad.
          View replies
          Dear M K Singh,

          We are sorry to hear of your recent experience at our store. We have noted your feedback and the same has been forwarded to the concerned team. We will do our best to ensure that your next visit at our store will change your perception about us.

          At Your Service,
          Reliance Digital
          Reply
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            A
            adarsh Biswal
            from Agartala, Tripura
            Sep 6, 2016
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            Address: Khordha, Odisha, 751010

            I have purchased a jio 22nd aug sim. The jio number was [protected] and its about 5 times i had talk with the customer care and they use to say mu backup team will call you. Till date its not activated. So i went and got another jio sim
            Iccid -[protected]
            Imsi [protected]

            And till date i havent got any message. I have provided all my documents correctly.

            Please go through this.
            Contact no - [protected]
            Emailid - adarsh. Biswal.[protected]@gmail.com
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              C
              CA Aishwary Jain
              from Ujjain, Madhya Pradesh
              Sep 6, 2016
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              Address: Indore, Madhya Pradesh, 452001
              Website: jio

              I purchased wind6 on 21 aug and filled reliance jio form. Once the form was rejected then I filled rework form on 29 aug since then no progress is there and distributor is saying I cannot do anything now no. Is [protected] and no. From which it is registered is [protected]. Please help if you can as it is like forgery done by reliance jio as I purchased 5500 Rs phone and it is a waste
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                M
                md aathif
                from Bengaluru, Karnataka
                Sep 6, 2016
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                Address: 600100
                Website: www.jio.com

                Reliance jio complaints;

                Hi,

                I purchased a new jio sim on 30th august. Jio sim details is as follows

                Iccid :[protected]
                Imsi : [protected]

                I got the followingmessage on 03rd sep:

                "dear customer,
                Thank you for choosing jio. We have received your application for new connection. Your order number is no000005yuzk.
                Thank you,
                Team jio"

                Its more than a three days now and connection is still not activated.
                And no further communication from them as well.

                I visited the store multiple times but nothing done.

                My contact no: [protected] (Aathif)
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                  G
                  Gaura82
                  Sep 6, 2016
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                  Address: Korba, Chhattisgarh
                  Website: my jio complain

                  Dear sir mere jio sim abhi tak ativate nahi hua hai 12 days ho chuke hai meri id application accept ho chuka hai msz bhi aaya hai but abhi tak ativate nahi hua hai. i request to plz isse jaldi ativate krwa dijeye . Kya matlab aplg ka ye jio sim ish country me lane ka. mera jio no. [protected] aplg se mai fir request krta hu plz mera no. Ativate krwa do. Ya fir mai ye samjhu ki mera jio sim ativate nahi hoga .. reply jarur krna team jio ..

                  Thankyou
                  Gaurav gupta
                  View replies
                  The number [protected] is continued with Jio 4G but the speed of is very slow at Modinagar Police chowki Niwadi road 201204. But in Delhi NcR its speed are 30 approx and I have checked it. Please take the request into consideration to increase speed of your 4G at given address.
                  Reply
                  Dear Sir, Jio Sim took 4, 5 days later I got sms that your documents have been submitted. But 27 days later came sms, you have the wrong document, I can not turn on your Sim card. My Jio oder id is NO000008B7VT / MY Jio Sim card number [protected]
                  Reply
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                    A
                    Azheruddin khatri
                    Sep 6, 2016
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                    Address: 392220
                    Website: jio consumer complaints

                    Dear jio team,

                    I inform you last 12 days i am giving my document for jio sim but still my jio sim is not come after i can said him please give my document return i can not buy sim here, so distributor is angry and said me document not given to you, you can do anything.
                    So please take action for this distributor because it's a not good images for reliance jio,

                    Thanks and regards
                    Azhar
                    View replies
                    Not working reliance jio in motorola xplay
                    Reply
                    Dear Sir, I purchased LYF water 8 mobile with JIO sim No.[protected] on 13/8/2016. it started working after 5 days. Since 29/8/16 to31/08/2016 till date there is no internet connection and VOICE numbers are not outgoing with the reply -ALL ROUTES ARE BUSY- it is showing a drama to people and making public as fools by saying 3 months all free.
                    Reply
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                      M
                      Manoj Kumar Sarova
                      from Ludhiana, Punjab
                      Sep 6, 2016
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                      Address: Hisar, Haryana, 125001

                      I registered my name on 25th aug to digital express hisar, haryana... They said v dont have sim right noe come another day, i went there 7, 8 time different different days and they gave me another date

                      Now people came at store at 5am, store opens at 10, they give only 30 tokens per day upto 11 am, and start giving sim 11am onwards to 30 people

                      And very rulde behavior of staff employed there
                      View replies
                      Please activate my sim I'm so worried
                      Not expected this type of service from reliance jio
                      Reply
                      I have bought jio sim card on 4 sep, 8 days happen till now sim ia not activated my jio number is :[protected]
                      And registered number is [protected] on jio app
                      Reply
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                        R
                        RupamPrince
                        Sep 6, 2016
                        Resolved
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                        Resolved

                        Address: Paschim Medinipur, West Bengal, 721301

                        Jio no-[protected]
                        Applicant name-anish majumdar
                        Date of buying sim and submitting caf-31.08.16
                        Registered/alternate mob no-[protected]
                        Store-reliance digital store mini, puratan bazaar road, kharagpur-721301, west bengal.

                        Till now i have not received any messages or order no of my jio sim activation.
                        My friend has also taken jio sim on that same day (31.08.16) but he has received his order no from jio team on his alternate/registered no, but i have not received any order no or messages from jio team.

                        Please provide me by sending message on my registered/alternate number with my order no for the activation of the jio sim.
                        Please activate my jio sim as quick as possible.
                        What is the status of my activation process?

                        I am looking forward for a positive reply from the company.
                        Sep 7, 2016
                        Complaint marked as Resolved 
                        I have called the Jio toll free customer care no but they have not accepted my call.This step was repeated 4 to 5 times but none of the tie they have accepted my phone calls. Then I emailed them on company's email id at [email protected] but they have only replied me with that "Due to overwelming response their may be some delay in responding my query." But after 4 emails they have replied me with a compaint no which is SR000001D5H3 They also replied me that their team will resolve the issue within the next 48 hours. These are all the detailed information.
                        View replies
                        Dear Valued Customer,

                        Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

                        At Your Service,
                        Reliance Digital
                        Reply
                        Dear Valued Customer,

                        We have registered your complaint and here is the complaint number[protected] for future reference.

                        At Your Service,
                        Reliance Digital
                        Reply
                        RupamPrince's [Complaint's author] reply, Sep 8, 2016
                        How much time will it take to get the tele verification activation message from the Jio?
                        I have not received any sms on my registered/alternate mobile no -7033537497.

                        My jio no -7001823755.

                        I have also mailed at Jio and they send me with a reference no - SR000001D5H3

                        PLEASE ACTIVATE MY JIO SIM
                        Dear Customer, Due to overwhelming response to our Jio Preview Offer, there may be some delays in activating your connection. We will inform you via SMS once your JIO number [protected] is ready for televerification. Thank you, Team Jio.

                        When my sim is active?????????
                        Reply
                        Hello jio customer care
                        I have not received any sms on my registered/alternate mobile
                        no -[protected].

                        My jio no -[protected].

                        PLEASE ACTIVATE MY JIO SIM
                        Reply
                        i was purchase jio no.[protected] on 26 august iwas get a message delay in activating 7 to 8 time but there is not any best reply
                        Reply
                        Kya mujhe bta sakte hai ki Reliance jio Salboni distt- mednipur, westbengal m network available hai ki nahi iska pta Kaise chlaega
                        Ya aap batyee
                        Reply
                        Dear jeo team
                        plz active my sim as soon as possible it's worst till not active this.
                        it's seems like a fake commitment by jio network. do the needful in urgent basis.
                        my contact no. [protected]
                        and one msg received i.e.
                        Dear Customer,
                        Thank you for choosing Jio. We have received your application for new connection. Your order number is NO00000FAK8O.
                        Thank you,
                        Team Jio
                        Reply
                        SIR MY JIO NO IS [protected] AND IMSI [protected] & all docu are already deposit but no active my sim why
                        Reply
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                          2
                          2016Roshan
                          from Delhi, Delhi
                          Sep 5, 2016
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 823001
                          Website: www.jio.com

                          Respected sir,

                          I collected a reliance jio sim from reliance digital store, apr, gaya (bihar) on 30/08/2016. i submitted my aadhar card for identity proof as well as for address proof. my aadhar card number is[protected]. my jio number is [protected]. but i didn't get any confirmation message on my alternate number [protected]. so kindly activate my jio sim as soon as possible.

                          Thanking you,
                          Roshan chourasia
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          View replies
                          Dear Roshan,

                          We regret the inconvenience caused. Thank you for providing the contact number. Our team will get back to you and provide necessary assistance.

                          At Your Service,
                          Reliance Digital
                          Reply
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                            C
                            centhil kumaran
                            from Mumbai, Maharashtra
                            Sep 5, 2016
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                            Address: Chennai, Tamil Nadu, 600103
                            Website: www.jio.com

                            Dear sir,
                            My jio number [protected] it is activated within 24 hours it was happy, but i am not able to get plan details for jiofi 2, iam using it, i need to know what is data plans for postpaid connection.

                            In showroom also they a informed after 3 months the plan will be updated.

                            I am not able to reach customer care, kindly update asap.

                            My contact no : [protected]
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                              S
                              Sanjeev@79
                              from Karnal, Haryana
                              Sep 5, 2016
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                              Address: 144002

                              Dear sir or madam i am sanjeev kumar i revived jio sim mobile no [protected] dated 23/8/2016 and revived message relance jio
                              Dated 23/08/2016 dear customer,
                              Thank you for choosing jio. We have received your application for new connection. Your order number is no00000432xz. But sim not active
                              Till today please help to active my sim mobile no [protected] and my alternative mobile no [protected] thanks from sanjeev kumar
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                                B
                                baskar_9
                                from Erode, Tamil Nadu
                                Sep 5, 2016
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                                Address: Chennai, Tamil Nadu, 600082
                                Website: Reliance Jio

                                Dear sir,

                                I bought relianec jio on 20th august from a their outlet at venus nagar, chennai 99. Till date it has not been connected.

                                Their customer care number is not available all the time ([protected]). Twice i managed to reach them and registered a complaint. The last complaint number us sr0000015l2z.

                                I called up the reliance outlet which is also very difficult to reach. Managed to speak to kalai who is responsible for this activity. But no results.

                                I want this to be escalated but there is no one or there is no mechanism to resolve this problem.

                                Looking for help

                                Baskaran
                                View replies
                                I'm prcheg Jio sim par not activated sim
                                Please active sim
                                My contact no.[protected]
                                Iccd.[protected]
                                Imsi[protected]
                                Reply
                                I am from Bankura, WB.
                                I collected a jio 4g sim card from a retailer
                                on 26th August...bt still not activated...I went GIO office, bt they suggested to go distributer point..
                                Still now my document is in this retail point, nobody collect this..
                                Very poor service...

                                Sadhan goswami
                                Bankura
                                [protected]
                                Reply
                                I have very low net speed i had made complaint to reliance jio customcare and they registered an complaint. but now 14 days done after my complaint but they don't solve my problem whenever i tried call to customcare they not connected
                                Reply
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                                  A
                                  Awara_Boi
                                  Sep 5, 2016
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                                  Address: 231219

                                  Dear Customer,
                                  Thank you for choosing Jio. We have received your application for new connection. Your order number is NO0000050WXK.
                                  Thank you,
                                  Team Jio

                                  Dear Customer, Due to overwhelming response to our Jio Preview Offer, there may be some delays in activating your connection. We will inform you via SMS once your JIO number [protected] is ready for televerification. Thank you, Team Jio.

                                  this msg is shown on Monday but till now it is not Activated.
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                                    S
                                    suni_151288
                                    Sep 5, 2016
                                    Resolved
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                                    Resolved

                                    Address: Begusarai, Bihar, 851101
                                    Website: jio

                                    Respected mam/sir, i am from begusarai (Bihar) i would like to inform you that i bought jio sim on 21st aug 2016 (Sunday) from digital xpress joo office begusarai (Bihar). My code is [protected]. I visited daily store for active sim but they are not giving response. If they are not giving proper response then why they are providing sim. Kindly look into this issue because lots misbehave by support team & i tried to connect customer care of reliance jio but they are not reachable. My contact no:+91 [protected] (Register number for jio sim) waiting for positive response. Thanks
                                    Sunil

                                    Regards
                                    [protected]@rediffmail.com
                                    Sep 5, 2016
                                    Complaint marked as Resolved 
                                    Sunil kumar [email protected] Mob-9835673308
                                    View replies
                                    I purchased a sim 5 days before a message arrived in my phone number +91-[protected]

                                    and the network is still showing emeregency call or no service i restart my phone several times but it does'nt work plz solve this out

                                    plz solve this out...

                                    for more information plz contact me at +91-[protected]
                                    Reply
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                                      S
                                      subhash.rtgh
                                      from Mankapur, Uttar Pradesh
                                      Sep 5, 2016
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                                      Address: 331022
                                      Website: www.jio.net.in

                                      Reliance Jio Complaints; my contact no [protected].
                                      I purchased a new Jio SIM on 27August. Jio sim no [protected]nd i got this message on same day 27 August:

                                      Dear Customer,
                                      Thank you for choosing Jio. We have received your application for new connection. and given a customer ID no..
                                      Thank you,
                                      Team Jio

                                      Its more than 10 days now and Connection is still not activated.
                                      And no further communication from them.
                                      Whenever I contacted to JIO customer care. They given me a time period of 48 Hrs. but all in vain.

                                      And Reliance DX store is also Charged Rs. 300.00 for giving a new JIO sim, and early activation. But till today 05.09.16 JIO SIM is not activated.
                                      Sep 02, 2016
                                      suhail786's response                                       Sr agar nhi activate hoga to pls mera time aur mera submit form return kar de
                                      View replies
                                      Sir cell model j2 j5 coupon codes already
                                      Another persons activated why possible
                                      Serious action iam

                                      Please de activated sims
                                      Thankyou sir
                                      Kishore
                                      Reply
                                      My number [protected].
                                      Not activated for 14 days..

                                      But why...?
                                      Reply
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                                        G
                                        Gaurav_sonu
                                        from Rohtak, Haryana
                                        Sep 4, 2016
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                                        Address: 124112

                                        I got a jio sim from my samsung j7 preview offer before 15 days but my jio sim is not activate i told for this to jio distributor but no response i request you to activate my jio sim for enjoying digital life i got a message from jio care for submitting my application form before 7 days but there is no another message for activating the sim
                                        Thanking you
                                        Gaurav
                                        View replies
                                        I was having JIO sim last 13 days, but till date not activated, and the store owner was asked to refused your form from COMPANY, Also, I am seen in store my form was pending in STORE and he is not submitted to company, so, please activated my number urgent
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