Reliance Jio Infocomm Complaints & Reviews

I have already got jio sim since 8 days but yet not actiivated, don't know why this is?? i am tried of calling to customer servies no, but no feedback from, i am already so sad, plz help me sir my no [protected],

Hello sir i have generated a bar code and went to my nearest store Digital Xpress mini, KM Marg Road, Below Hotel Sai Palace, Udupi 576101, Karnataka
they first asked me about code validity then they told jio sim out of stock come in next week after 10 days ..there were people who ready to pay can get the sim soon .infront of my eyes they were taking money and giving a sim..
that means i[censored] dont pay u have to wait more...simply a cheating ...they are arguing that sim out of stock eventhough they had the stock..

#Mukesh Ambani ji kya ye hei aapki E-kyc process.???..i loved ur idea but the stores are making profit by taking money...and ignoring Aam Indian Consumer.

Respected sir,

I collected a reliance Jio sim from reliance digital xpress store, Bank more, Dhanbad (Jharkhand) on 01/09/2016 for my new mobile phone lyfe flame 8. I submitted my aadhar card for identity proof as well as for address proof.My aadhar card number is[protected].But I got only confirmation message dated 04/09/2016 on my alternate number 8252***825 that "Dear Customer,
Thank you for choosing Jio. We have received your application for new connection. Your order number is NO0000067XN4".
Thank you,
Team Jio .But till now my sim is not activated.So kindly activate my Jio sim as soon as possible.

Thanking you,
Manisha

I have got reliance jio sim after bar code generation and submitted the documents regarding the authrntication but more than 2 weeks, my sim is still not activated. My jio no. Is [protected]. My alternative no. is [protected]. Please activate the sim .I have tried calling on customer care helpline number so many times but there is no operator to handle the calls. What is the use of expanding the network on such a big level if the company can't handle the customers. Please help me in getting my jio sim activated.

MY JIO number is [protected], and have called customer care several times today to cpmplain about the low internet speed. After waiting in long queue I was advised to check the speed on net velocity which showed a speed on 14.7mbps, but when I connect my laptop via hotspot it gives me a speed to 14kb/s. no complaint number was given and call was disconnected saying its a technical error and they are working on it. Next rep even said that my area is not eligible for 4g connection which makes me to ask if this is so how m I using the same from last 2 months without any hassle.

Hi Team,

On Dt 30.08.2016 I had approched at Mishra Dial, Kharangajhar, Telco, Jamhedpur for JIO SIM with printed copy of offer coupon code provided by JIO apps insatalled in my SAMSUNG S5 handset & Adhar card. The salesperson received the docs and confirm me for SIM card after 2 days. So i reached on 02.09.2016 & asked for sim card the head of the shop called me that sim cards can't be provided as they need local address proof which i don't have(Adharcard is having odisha address).i have asked him that i have gas bill as local proof but he denied & wanted bank passbook's 1st page xerox copy then i have applied for passbook in ICICI bank. Today(07.09.2016) i got the passbook & I have again approched the same shop now he is saying that i need Govt Bank passbook copy. I have very much hararssed. Kindly suggest me.

Sir i got a jio number from Reliance Digital Store, near multiplex, marathahalli, bangalore pin code-560037, on 26 august.
They told me it will be some dealy for activation.
I waited but not activate. Then i complained on customer care on 30 august. "They given me complain number SR0000014TPY, then told me wait a while it will be activate in 48 hrs. But after 48 hrs its nor activated neither got any of message. Then i complained again. After that i got a message on 2nd of September as messge "Dear Customer, Thankyou for choosing jio, we have received your application for new connection, Your order is NO000005SPFB. & They Called my friend for local verification. he verified.
After get this i called customer care they told me wait for 72 hrs you will get Tele-verification message, waited 72 hrs. have not get any message. then i called again customer care there may be delay wait a while sir. Then i got a message " Dear customer, Due to overwhelming response to out jio preview offer, there may be some delays in activating your connection. We will inform you SMS once your JIO number is ready for televerification.

Waited so many time. today is the 7th of September.13 days to get sim, 200hrs after complain, 96 hrs after get order number.
not get any message till the today moring.

But today 10:50 am got a message from Tweeter handle of jio customer care
"Hi prashant, we regret to inform you that we were unable to process your application. we request you to visit your nearest JIO store/retailer with POA/POI documents for further assistance."

I was shocked how can it will be possible" when i got the order number of received application on 2nd of September. how can wrong my documents."
Even how friend got call from care for verify purpose when fault in my documents.

Than i gone that Digital store where i taken sim. They see the messgae. After that they told me" You have to go center not here. they make me wrong and this message. and they told me they are forwarded my application to main branch on that day. So we cant do anything from here."
Totally fed-up with it sir
Now totally helpless.
Please help sir.

My JIO no- [protected]
Name- Prashant Kumar
Complain Number- SR0000014TPY
Order No- NO000005SPFB.

I politely ask the employee about what's going on and to give me details about jio offer and what do I have to do to get it. And the employee reply is to rude and abusive later saying that find it out yourself online! Later day when I ask them about MNP they say rudely it's not possible while I told them that I read about it online. So then they say that we have no information about it and to do it myself online! This really pissed me off! They think they they're doing us a big favour providing a free sim! Jio sucks

I download my jio app and generate a bar code by myself.
Now it says just go to nearby reliance store and pickup your sim, but they are refusing to give, saying come again after 15 October.
Is this your plan, postpone all??
Service sucks.
There are only 4-5 people standing but still they are saying that they can't give sim because of no reason. They want me to come again mid October.

Hello there,

I have purchased Jiofy on 3rd September from Reliance outlet. Till now the device has not get activated. Their customer care service is Pathetic and no one is picking the calls. My device ID is JioFi2_4F7E51 and my registered mobile number is [protected].

Please resolve this ASAP as I am waiting for 5 days in this modern era for an activation which is unacceptable.

Thanks
Kannan S

I have taken one jio sim ([protected]) on aug 22, 2016 by giving adhar card copy as an id proof whose no is[protected]. Next day on aug 24, 2016 i received an application msg where order no was no000004algv.
After that no msg i received, sim still not activated, no response from dealer after alot of calls and even i am a banker having limited time still i have visited many time to his office. No response at all.
Kindly do the needful.

I bought a jio_fi device with a sim on 28th august from reliance digital store, noida sector 62. They informed me that it will start working in 2-3 days. But it has been more than days it is not activated yet. Even i haven't recieved any order number or any other sms on my alternate number. I have a complaint number but everytime i call customer care, they say that the complaint number is not valid. Yesterday a customer care executive even misbehaved on phone. My jio number is [protected]. Please look into this matter asap.

I purchased jiowifi device with reliance jio sim from reliance digital store tresure iland indore, on 03/09/2016. They submitted my reliance jio form. They give me blank sim and tell us sim started in 2-3 days. But i didn't get any confirmation message on my alternate number [protected]. So kindly activate my jio sim. When i call reliance store they not receive any call, and when i call customer care hey also not received.
Iccid -[protected]
Imsi - [protected]
Do needful as soon as possible.

Thanks n regard
Amit ratnaparkhi

I bought an overpriced (And honestly worthless) lyf wind 1 just to use unlimited "true" 4g internet. Before that i was paying rs 1600 per month on my broadband connection. I disconnected it because i planned to use jio's 4g connection for 3 months. It has been one month since i got the connection, but the problem is i received a message a hour ago that my jio preview offer is being migrated to jio welcome offer. The only difference between them is that the welcome offer provides only 4gb of 4g data after that speed is not even of 2g (An irony because they claim to be a "true" and only 4g network). I was promised unlimited 4g internet till october 26, but jio has rescinded their offer under which they promised when i purchased their, well, worthless lyf handset. I demand to get the jio preview offer on my jio connection back till october 26. This kind of behavior is completely unacceptable from a big company like jio.

Please unlock my lyf sim, i have already purchase a lyf phone, now compeling your customers to use preview offer in lyf phone should not be there, please unlock my sim [protected] to be used in iphone6, so that i can conveiniently use your unlimited offer.

It is not conveiniet to use both the mobiles whole day. moreover lyf is a lower quality model and i don'nt want to use that model, the charging is dropped very fast.

Sir i have purchased reliance jio sim no [protected] in the month of july 16, during purchase i have been informed that i will get free internet along with free calling for 3 months from date of purchased but sorry to inform you that neither i am getting internet signal nor i am able to call some no in this circumtances i feel cheated pl look into the matter and resolved my problem at the earlist.

I am taken jio sim with aadhar card, pan card & 2copy photo for my redmi2 prime phone 28th aug 2016 number-[protected] from reliance digital
Address: satyam tower, near bp poddar institute, opp. Haldiram vip road, kaikhali, kolkata, west bengal 700052 but still now its not active so look this matter & do needfull.

Please active my sim as soon as possible.

Thanks & regards
Sankar dey
[protected]

I collected a reliance jio sim from reliance digital store,   on 27/08/2016. I submitted my aadhar card for identity proof as well as for address proof. My aadhar card number is[protected]. My jio number is [protected]. But i didn't get any confirmation message on my alternate number [protected]. So kindly activate my jio sim as soon as possible.

Thanking you,
Piyush chauhan

I have visited today at reliance digital shops bartand near city centre dhanbad at 6.10 pm and he flatly refuged to provide sim to say that it is out of stock and he said that they are daily receiving 50 sim only and distributing till 2 pm. I requested that i am an employee and i will be free till 6 pm in the evening kindly consider and provide me one sim in tomorrow evening but he refused and said you have to come in que in the tomorrow morning at 11 am.
I really shocked by his behaviour and do not understand that what should i do for this. M k singh, dhanbad.

I have purchased a jio 22nd aug sim. The jio number was [protected] and its about 5 times i had talk with the customer care and they use to say mu backup team will call you. Till date its not activated. So i went and got another jio sim
Iccid -[protected]
Imsi [protected]

And till date i havent got any message. I have provided all my documents correctly.

Please go through this.
Contact no - [protected]
Emailid - adarsh. Biswal.[protected]@gmail.com