Reliance Jio Infocomm Complaints & Reviews

Hello sir
I purchase reliance jio flame 1on 9th of august
From that day i am facing a problem related to the call
Whenever i call to someone
Your customer care is saying that
Is root ki sabhi lines abhi vyast hai pls try after some time

And this types of problem i am facing again and again
Can u solve this type of problem
Because i am irritating so much.

This is the most disgusting service provider ever seen in the history of telecom industry !! Giving jio sim for unlimited data service for three months and block the service in less than 60 hours and 2gb usage of data service. They are giving wrong committments to the customer with greedy advertisements and making misuse of customers huge amount of money paid to the distributors as nothing is in the hands of distributors or agents related to the retailer !! When we make complaints we are given commitments to wait atleast for 48 hours and customer care executives disconnect the our calls saying have a nice day ! How the day would be nice after suffering disgusting experience from the service provider and their customer care executives ? The worst experience of life with jio telecom service provider after payibg Rs 4500/- in cash and facing problem of blocked data service after 2gb data usage only !! Its a humble request to everyone who are planning to buy jio sim with mobile handset or without handset that please dont purchase jio at free of cost also !

Sir i bought wind4 on 10/06/2016 at retail counter in rohtak since this date the set is defective i submit it to service centre at many times but after 2 days same problem of auto shut down is coming at last i complaint it on customer care on phone on 08/08/2016 complaint no is 20305841 but sir i contact many time but no response at last i again submit the whole box to service centre sir please look in to this matter detail of sets are following
Lug wind4 i. M. E. I no are [protected] & [protected] dinesh jain mobile no [protected] email id jaindin.[protected]@rediffmail.com with thanks

I bought a LYF flame 6 mobile on which i am unable to use internet due to very bad INTERNET speed. Company only make promise of giving 4G INTERNET speed, but when i bought i realise that reliance jio company making us fool only. Reliance gio company only promise to give 4G net speed but actually they making us fool because i m complaining since 2 days ago but no action taken yet.

I bought reliance lyf set with Jio sim with a written promise of 3 months of.free unlimited 4G speed internet and free unlimited calling..and its just have been a month. And I wasn't able to make any call from day 1. Out of 100 nos you dial u will get thru just 1 or 2 nos further the promised 4G net speed was never attained. the speed is even worse than a 3G connection. And now from today onwards all net stopped working all together. When contacted the customer service they said there is a problem with network and it will be rectified by 30th of august. So they wanna say for 21 days there would not be any services out of 90days of free trial. Great they are just there to sell there lyf mobile sets as this sim only works in there lyf sets. They are the biggest cheats in India. Beware and don't by lyf sets which are very substanrd sets in lure that u will get 3 months of free calling and 4G internet as it anyways doesn't work.

Dear Reliance Jio

I bought LYF handset with unlimited internet facility so that i can learn things from internet. But your pathetic service and poor net speed has made me sick. Very often internet speed is so poor that you can't open a normal webpage. I tried to call customer care many times and my call was not attended. Once i got lucky and my call was answered but unfortunately my call was deliberately ended without any solution. Coming to calling facility, i think it does not work at all. You keep trying whole day only then you will be able to make a single call.
If you can't provide solution please just tell me i will return my phone for free at our outlet.
I am tired o[censored]sing this so called 4G which is not better than 2G.

Best Regards

I buy flame 1 mobile phone on 5th august but its not working from that day
& care executive are not able to repair & they are not ready to replace it

For last 12 days i am facing n/w issue in my location. I have logged a complaint (SR000000EQD9) and no one ever bothered to response on that. When requested customer care to provide and update and provide me the contact details for escalation, they simply ask to wait for some days. If the can not handle such small number of complaints with limited user base, how do they goona manage in future. A truly poor n/w and worst customer care.

Hii sir/mam, this is vinod I'm an android developer and I want your sim for testing speed but I own Redmi Note 3. I know you have removed the glitch but somehow I managed to get barcode yesterday after so much hardwork. Now store manager is not providing me sim, they are asking for lyf or Samsung phone. It's not my fault but yours that your updated app still can be used to get barcode. I have my barcode I want my sim, your technical problem isn't my business. I want my sim I worked hard to get the barcode and I'm an android developer I know how to get around such things and now I have the barcode generated yesterday and I want mt sim now. Send me an email or something that I can show in the store to ensure that you've reviewed my request and accepted it. Be a good provider and if mistake is yours then accept it, I got my barcode I want my sim. Send me confirmation as soon as possible. I want to test your network in sonipat. I simply can't buy a phone to check your quality of service in our area thats why I found a way to get barcode on your latest updated app and that's something you should appreciate and further improve your app to avoid these things but as I've mentioned I've done it so I want my jio sim.

I am not getting a remarkable speed of 4g. it seems that i am still using 2g or 3g. i am getting a max speed of 200kbps and a cannot make a call too. whenever i try to connect to internet either it starts with a low speed or it doesn't connect to the internet. i am facing this problem from many days. please kindly get solution as fast as u can.


Regards,
Bipin Chandra Prasad
(reliance jio no.- [protected])

Sir, i have taken reliance jio sim on thursday on 28.07.2016 from reliance centre sangrur, punjab. The representative assured me the sim will get activated by today itself or maximum by friday. On saturday i called the centre, after 10-15 calls he picked up the phone and assured me the sim will get activated by monday. But on monday the sim did not get activated. So i personally visited store today i. E. On tuesday, he again assured me that sim will get activated today. But again sim did not get active. I am public sector employee and the representative is harrasing. You are requested to look into the matter do the needful. The number given to me is [protected].

Mere ghar ke andar nahi rahta hai jiska complane 25 dino se lagatar kar raha hun kuch nahi hota hai jhuthi jankari di jati hai apka problem solve ho gya hai magar hota nahi hai

[protected]

Cont-[protected]
[protected]@gmail. Com
Aharsa bihar [baluaha] sonbarsa kachahri 852202

Hello.

Main jio ki sim lene gya toh mene employees se bola ki muje koi choice ka no. dedo aur bais krne lga aur mna kr diya
Chlo thik hai muje mna kr diya but uske pehchan mein koi ladies use choice ka no. de diya yeh kha ki insaniyat hai
Apne pehchan ko toh dete hai
Dusro ko mna krte hai
Yeh acchi bt nhi hai
Aur galat salat bais krne lga

I purchased a wind 5 lyf mobile set from reliance digital xpress mini shop no. 11 gandhi nagar ghaziabad on[protected]. they give me set and sim mobile no. [protected]. after televerification no. started working on next day saying that it is an unlimited plan. but unfortunately after two days after getting 2 gb exhausted, data is not working. i have visited the same store, they are not rectifying the problem.
Alternate no. [protected]...

I am using Lenovo K3 Note 4g enable. I go
t Jio sim coupen code after downloding Jio apps. But your office refusing to give me Jio sim card on reason of you have not given permission to issue Jio sim for Lenovo K3 Note. Pl. Do needful and be helpful by giving me Jio sim card & activate the same immediately.
Thanks,
Amrish Desai. ([protected])

Hello, i am using coolpad note 3 lite, and i have downloaded myjio app, after downloading i got the coupon code that can be availed for jio sim, but company is refusing to provide sim as the executives are saying that your phone is not eligible for the jio preview offer, if my phone is not eligible why i got the coupon code to get the sim. So poor of jio....

Team

Very poor service.. Cheap product and cheap customert service.

I bought new [protected] and register number [protected] with handset with plan of voice and data unlimited for next 3 months.

To my surprise after using for 2gb it says ur pack is exhausted now. Logged a complaint with customer care and they assured resolution in 48 hrs.

To my surprise after 36 hrs i get to know that technical team rejected my request as it didn't had my voice recorded. I don't think it's my fault but still i am suffering. New ticket logged again and need to wait another 48 hrs.

Hope this issue gets fixed at the
Earliest

Jitendra singh
Jaipur

According to reliance, the offer was unlimited usage of internet data (4g), national and local calls and sms. Roaming also was offered free. This offer is for specially samsung mobile users. I use samsung galaxy note 5 duos. My handset is valid for the offer.
I availed the offer as guided by the reliance jio customer care and submitted all the formalities to digital mini sotre. And got the simcard.
Initially when i checked in my jio application, i got only 2 gb data, 100 minutes call and 100 sms availed to me.
When asked, the store keeper told me that it will get updated as you use.
I was like it's okay..
After i used 2 gb data, which i was availed initially, there was a message on the screen saying, "you have exhausted of 2gb data pack, recharge."

I cout acted the customer care. I was told that we will lodge the complaint regarding it, which they did. Complaint no.: sr000000cum9

I was assured, complaint will be resolved within 48 hours..

Now it's over 48 hours to complaint and 72 hours to activation of sim. And on contacting customer care, they are not giving proper reply at all. Only explaining 1 single process all time which i had done previously after tele verfication of sim... But continue to explain it... And again after 48 hours when i dialled the customer care they said that they updated complaint and its again i have to wait for 48 hours..
Fake promises and slow service of reliance...

I think reliance jio unlimited 4g offer is just a mean to sell the lyf phone which i would have not bought otherwise in any case. I got ok speed for 2 days, something like 13 mbps on speedtest, which is actually comparable to 3g. And now from two days i have been getting speed of around 1 mbps. Speedtest screenshot attached. My number is [protected].

Its been a week since i have taken flame 2 reliance jio mobile. I had taken the mobile on 16 july and sim has not been activated yet. This is my complaint number: sr000000cgyz. There is no response even from customer care now. Seems like i have been cheated or fooled. Everyday i call them and they say that sim will be activated by evening. What should i do.. Please provide some suggestions.