Reliance Jio Infocomm Complaints & Reviews

महोदय,
मेरा नाम अनिल वर्मा है और मैं मध्यप्रदेश भोपाल में रहता हूं। मैंने मंगलवार 23 अगस्त 2016 को एक सैमसंग जे 2 मोबाइल फोन खरीदा इसके साथ मुझे रिलायन्स जिओ की सिम भी दी गई। जिसके लिए डाक्यूमेंट मांगे गए मैंने अगले दिन डॉक्यूमेंट देने को कहा और मैं आधार कार्ड और अपना वोटर आई डी कार्ड लेकर न्यू मार्केट की म्यूजिक महल नामक दुकान पर पहुंचा, जहां से मैंने फोन खरीदा था। यहां पर रिलायन्स जिओ के अधिकृत सेल्स सर्विस वाले बंदे ने मेरा वोटर आाई डी और आधार कार्ड की फोटो कापी करवाने को कहा और इसके बाद बोला कि क्लियर नहीं आने की वजह से सिम नहीं एक्टिवेट होगी। महोदय मेरा कहना हे कि ग्राहकों को इस तरह आॅफर का लालच देने के बाद परेशान करना ठीक नहीं है। आपकी कंपनी कहां तो एक तरफ लाइट एंड फास्ट स्पीड की बात करती है और दूसरी ओर महज एक सिम एक्टिवेट करने में 7 से 15 दिन का समय ले रही है। यह तो बैलगाड़ी युग की तरह है। बहुत ग्राहक तो आपके कंपनी के प्रतिनिधियों की बेवजह पूछताछ और आनाकानी के चलते परेशान हैं लेकिन शिकायत नहीं कर पा रहे। मैंने तो शिकायत करने का प्रयास किया है, उम्मीद है कि रिलायंस जिओ के अधिकारी मेरी शिकायत पर संज्ञान लेते हुए अपने कंपनी प्रतिनिधियों से पूछताछ कर कार्रवाई करेंगे ताकि मेरी तरह और कोई ग्राहक परेशान न हो पाए। महोदय मैंने रिलायंस जिओ की फोन के साथ मिली सिम भी कंपनी प्रतिनिधि को वापस कर दी है। मेरा मोबाइल नं. है [protected]

I purchased lyf flame 1 phone and got jio sim from digital xpress (Margoa goa) branch and submitted documents on 18th of august, after two days i started to enquire from all the numbers and emails provided by reliance representatives but not yet solved. Till date no activation number message received. Order number is no000003xkcr. Complain #sr000000yabc. Wonder if anyone in the company who looks into these issues. Very bad experience... I hope the higher-ups understand or know the cost of bad customer service…

Problem in sim and phone
I brought reliance jio sim and phone lyf flame 1 in rupees 4800/-. It was my mistake to buy this, phone is totally bundle nothing useful and sim is like zaadoo, most of the time signals not available and some time it's work but that time phone get down, heat up and handing issue comes.
I think if i pay vodafone or airtel 5000/- for three month they give us awesome service with voice and internet service unlimited.
Guys please do not buy this. Yes i agree this is startup of reliance jio and it will take some time to make the things in control but the phone lyf please do not buy. I have already pay the amount and this is totally wastage of money.

5000/- is prity good amount to buy a simple smart phone so please do not take any decision to buy lyf.

Reliance jio — non activation of simcard
Mithilesh kumar on aug 24, 2016
Sir
I purchased a lyf flame8 phone from flipkart in new delhi on 19 august 2016. My jio no is [protected]. My card is not yet activated. The flipkart is not helping and telling me every time that they have forwarded to reliance now they cannot do anything.
Will you please take immediate action and activate my sim card
Thanks
Mithilesh kumar
[protected]

Sir
I purchased a lyf wind 6 phone from the shop top 10 at vile parle east mumbai on 12 august 2016. My jio no is [protected]. My card is not yet activated. The shop is not helping and telling me every time that they have forwarded to reliance now they cannot do anything.
Will you please take immediate action and activate my simcard. My phone imei [protected] for sim1 and 2698016 for sim2.
Thanks
Subodh gokhale
[protected]

I wanted to take jio sim card and had approached a reliance digital shop in city center mangalore. I have been visitjng them for the past 2days . And they told me to comw back with something or other each time . So i was prepared and had bought my passport and a copy of it along with passport size photo. I was welcomed with a long Line of people . I waited for an hour. I looked around for information but no one was there to help. And after wating for an hour and 45 mins. I finally reached my station .they looked at my photo and then asked me to show my phone .later they asked me to show my document. I gave them my passport . They then asked me to take a copy and come back.lucky I had bought the copy along. I produced that. The guy gave me a look and said WE CANNOT ACCEPT PASSPORT COPY ! What !!! Passport is something which is's is commonly accepted as a Id proof even in profession colleges, police station, railway stations etc ! I am really fed up with this HOAX ! We r not stupid people! We do have our limit of patience. I agree that it is free and has bought a new trend to networking and the fact that reliance is causing a revolutionary change .BUT this is too much. Plse reply to this message and do the needfull

Reliance digital express mini store in rampur u. P. (Shokat ali road) (Pin -244901) continuously rejecting to give me a jio sim. The are creating new new excuses everyday. They are telling that e-aadhar is not valid. When i gave voter id they are telling photo is not clear, someday saying i have small size of photograph, my id card is not correct. Wat the hell they think about customer. When u cant want to give sim y making this type of stupid excuses and sim promotion...

They are distributed jio sim to own related person only..
They distribute only 30 to 35 sim daily and said it's a company orders that only 30 to 35 sim be distribute daily...
They misbehaving also with the customers....

Thanks
Abhinav saxena
[protected]

I have purchased the jio sim and i have installed the sim in my samsung a5 2015and i have received the message that thanks for choosing jio sim we have received your application for new connection your order no is no000003x5cx so i request you to please do something for my jio sim sir i want my jio sim activated in 2 days please sir do this favour for me

Reliance is giving free jio sim to every samsung 4g user recently. Bt a reliance digital express mini store in naihati (Pin -743165) continuously rejecting to give me a jio sim. The are creating new new excuses everyday. Thay are telling that my photo is scanned, someday saying i have small size of photograph, my id card is not correct. Wat the hell they think about customer. When u cant want to give sim y making this type of stupid excuses and sim promotion. Next time never gonna use any reliance product. U guys is a crap.

I bought a new samsung galaxy a5 2016 installed jio app got the redeem code
Went to nearest digital xpress in banglore in jalahalli they told the server is down and denied my offer and told to come after next three days. Then next day i went to mathikere digital xpress thier i filled the form and they verified everything i had gave my passport as my address proff. They checked everything of my documents my name, pan card number, passport and gave me a sim. At late that evening they called me and told reliance has rejected your form cause your passport has been expired i told them that why didn't you told me that time, they played me cheap trick on me even knowing my passport is expired they uploaded it to sever. They told me bring another address proof. I was not having one, i told them can i issue this sim in others name they told nope. Next day i went wasting my 2k on up and down giving pictures of dad and his voter id coz both our address were same. They told it will work and yet sim is not activated. If digital xpress guys didn't wanted me to get the sim they could have directly told to me why to use this cheap tricks i wasted 22 k on a brand new phone for these sim and even didn't get the sim.
O much pissed off i could have got 20gb 3g on any sim instead of wasting my money on the sim which i do not have.
Reliance this is how you treat your costumers well done.

I download app in play store any app 100 to 300 mb size give the best speed 3 to 4 mbps but i download games like wwe immortals 1.57 gb seed give me only 236 kbps last how can say that 4g speed and i am using airtel 3g give the same game download give me 844 kbps and same problem other site speed like 2g why jio you are the best. Why blocked others site i am from dhanbad jharkand pin 828101 and my number ±[protected] plz help me jio teams i requested you 😔😔😔😔😔

I got reliable jio sim on 17th August in an offer after purchasing samsung A7, still waitng for its

I purchased Samsung A7 2016 edition on 15 th of August
As i was told about the reliance jio sim
I went to the reliance digital express on the same day
There I was told to come on 17th
I went there on 17th evening at7:30
Initially the reliance peole denied me to fill my form that time stating that they can't entertain me that time and told me to come next day around 12 noon
I called the samsung person who assured me to help in getting sim during my purchase of mobile
He called his fellow who was already there, he then helped me that day to get the sim on 17th August
Even by this time my sim has not been activated... ( don't know the reason)
Daily it is assured me ( on phone) that the sim will be activated by evening stating the congestion in network
Is really that congestion in network is there then how the services will continue
And when the sim will be activated..

Really confused whether i have made a wrong step by purchasing Samsung A7 after knowing jio offer...

Why Reliance is not giving which is promised ..

I have purchased the jiofi device from dx mini store itarsi and got jiosim [protected]. And adhaar card (Contains the address of gujatar) pan card, and a local address proof issued from indian air force as i am a permanent staff of iaf. But when i called the store today regarding sim activation. He told your form is rejected as your address is not local but i have already submitted a local address proof. Please help

My contact no is [protected]

Worst behaviour by sales guys at reliance digital banashankari store which is next to big bazar. Ignorant and rude agents who are least bothered to help people. I had been there to get a reliance jio sim as the offer by reliance is too lucrative to let go. Inspite of there being several executives none seemed to be interested to help. Reliance never gets customers but this time customers are pouring in which probably is making them feel like kings. One guy bluntly asked to wait whereas another guy on asking straight away said it's gonna take an hour. I didn't understand the 1 hour logic behind providing a form for the connection. Unethically unprofessional employees and a horrible organization/company. Good i decided not to wait and walked away. Another con scheme by reliance.

First of all i purchased a new handset of reliance lyf flame 7 on 16/08/2016 the battery of the phone on the very same date giving me the problem when i called customer care next day they said i have to go to service centre which is approx 10-15 kms from my home, secondly sim which i got with with handset saying 90 days unlimited net nd calls nd sms is totally a fraud which by 20/08/2016 i didn't get anything except 2gb of net nd 100 mins of calling. Customer care is extending the tat of solving the problem with more 48 hours, very pathetic service by reliance jio... It's a fraud!!!

Sir mara na vibhor agarwal hai mai meerut u. P ka rahana wala ho. Mara mobile no. S [protected]. Hai mana lyf ka phone purchase kiya uska sath sim no. S apni pasand ka liya that company wala na no. S change kar ka [protected] active kar diya or marasa 2 bar i'd la li or 15 din ho gaya sim bhi nahi diya or kaha data hai ki staff nahi aya lana gaya to bhi nahi da raha mana costumer care pa compliant kari phone bhi aya par koi fayada nahi hai. Relaince jio ka hard kahata hai ki ya telecom company hai yaha koi sunwai nahi hogi jo karna ho kar lo àb aap hi much nahi kar sakta too ya company band karfo logo ko aap logo na pagal kyo bana rakha hai. Aap ki karan mari bhot vajati hoi hai. Agar aap logo ko asi parasan karoga too kon relaince pa baroda karaga

Sir,
I have to perches my lyf wind 1 model no-lyf ls-5010 wind 1 black 8 gb last month but within 2 or three days my mobile not working properly and now last 20 days my mobile is totally dead. Sir when i complaint at service center of lyf bareilly care they take my set and after 2 and three hour they said that your set is tempered and its not reaper. When how i open or reaper my mobile in market when i have 2 year warty...

Please help me

I have a jio SIM on 12- Aug.
But till today SIM is not activated.
Middle of week I called to complaints and he give a no SR000000W51X.
What I do now? Contune with JIO or simply reject the SIM

Hello sir,

I purchase reliance jio mifi hotspot on 13th of august 2016 from that day i am facing a problem related to the call (Jio join) whenever i call to someone
Your customer care is saying that
Is root ki sabhi lines abhi vyast hai pls try after some tim. Internet speed is also worse download speed is 1.6 mb per sec.

And this types of problem i am facing again and again
Can u solve this type of problem
Because i am irritating so much.

Hello sir
I purchase reliance jio flame 1on 9th of august
From that day i am facing a problem related to the call
Whenever i call to someone
Your customer care is saying that
Is root ki sabhi lines abhi vyast hai pls try after some time

And this types of problem i am facing again and again
Can u solve this type of problem
Because i am irritating so much.