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Reliance Jio Infocomm Complaints & Reviews

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Updated: Oct 8, 2026
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Reliance Jio Infocomm reviews & complaints page 334

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A
Abhinav Jakhotia
from Mumbai, Maharashtra
Jul 16, 2016
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Address: Bulandshahr, Uttar Pradesh, 203131
Website: www.jio.com

I am using jio 4g sim from from 1.5 month from the month i am getting very slow speed they says to me that it will resolved in 48hr and from the month i have not got any resolution and i got a call from a network department of jio khurja they abused me and i have not aslo not got resolution. the speed they told me that u will get a 4g speed and now they are giving very low speed.
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    J
    Jantu
    from Kolkata, West Bengal
    Jul 15, 2016
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    Address: Jorhat, Assam, 785001

    Hi,

    I have bought a lyf (flame-2) handset on dated 25 th june, 2016 but unfortunately after 5-6 days the display of the set was dead, on 8th july i went to the reliance gio jorhat office, met mr. champak baruah and he told me that the display of my set has been broken, he placed a order for that spare and assured me that on 11th or 12th the product will be available, but till today product is not available, how many time will i have to wait for this simple spare part? why are the company not providing demo handset for this period?

    Regards

    D. bordoloi
    Jorhat
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      A
      ARJUN PANDEY
      Jul 12, 2016
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      Address: 110091

      After overing 48 hrs from your still i am not getting any reply from your end...

      When i talked to mayuresh on your appellate desk regarding this concern they said... We dont have a mail access so we cannot check the details... You are from the same team then nonsense reply you r giving

      Then after they commited to give me written reply that your concern is resolved till 30th july still i am waiting for his mail... Where and when

      Will you give me in written so if you not able to do that on 30th july... I will move further.

      I am facing this problem from last 30 days no one can check my area and connectivity everybody says its backend issue we are work on that... Then your customer suffer if you are playing some activity in background...


      From last 10 days not able to make a single std call from my jio number

      Can you explain me what is basis use of a number???


      All my complaint is closed without discussing with me or solving my issue why???


      With regard's

      Arjun pandey
      [protected]
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        K
        KARUNAGARAN RAMASAMY
        from Tirunelveli, Tamil Nadu
        Jul 8, 2016
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        Address: Mumbai City, Maharashtra
        Website: www.jio.com

        I have purchased a lyf wind 4 mobile and a jio 4g sim and it has activated 29th june 2016 under unlimited mobile voice calls and data pack for 3 months. within two days, i have received a message 'you have exhausted your account balance'. for that i complaint the consumer care for four times. they replied through a message within 48 hours we will resolve all the problems. my complaint number is sr0000006r96 dated on 5th july 2016. stil now no response.
        My jio number:[protected].
        Consider my complaint and fulfill your commitments.
        i am also facing same issues, bro how did you get it worked again ?
        [protected] is my reliance Jio number.
        Same issue no activation of sim.Even customer care number not able to activate it .
        Pls activate my sim it is fourth day otherwise please return my money and take back your lyf phone and Jio sim
        I am facing another method of cheating by Jio,
        I made a payment of 399 on 21st July through UPI and money was transferred to their account [protected]@icici but did not recharge my sim then I made another payment of 399 through Payton and my sim was charged, since then I have written many mails and spoke to their service representative but they keep on repeating that payment was declined, then I sent them certificate from ICiCI bank saying that payment has been credited to their account but they are neither refunding the money nor accepting the fact that it has been credited to their account.
        It's scam I believe.
        jio is cheater not providing 1GB data as they commit to customers after turning on data in just 10 min m getting message as i have consumed my 1GB data per day limit
        and as usual they are having lame excuses
        I'e already complained to customer support and registered a complaint here as well.
        Sometimes I received notification that I've consumed data even when my device was switched off.
        https://www.consumercomplaints.in/reliance-jio-infocomm-b115543?frommail=[protec...⇄
        I just bought[protected] a new Redmi note5 phone.. I activated jio sim with 198... I am entitled to get double data offer voucher according to their website...it's been a week .. I contacted their customer service 3 times ...they say they added data voucher... when I checked their. Is none
        SR00000LOKQ6
        SR00000L1YMO
        SR00000L496A
        No one in the customer service have clue what's going on...
        They call us, when we take call as they disconnect the call...they are very rude
        Cheating jio
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          S
          sushilpal
          from Dehra Dun, Uttarakhand
          Jul 6, 2016
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          Address: Ghaziabad, Uttar Pradesh, 201002
          Website: relience jio

          Sir,
          My name is sushil kumar. i live in sector - 23 sanjay nagar ghaziabad. my mobile number is [protected]. i bought a relience mobile in 30 june. after buying a mobile, the company is not started a sim which is free of cost with mobile. today is 6 july but sim has not start. i went to the shop but not give a suitable answer. this time i am very irritate please do a action of the company because the company view was the sim will be started in after one days. but he did not start a sim. please do a action of the company.
          Thank you sir.
          Sep 08, 2016
          weblogicguru's response
          Order number : NO000006JLEU
          JIO Number : [protected]
          Billing Date :[protected]
          I bought a Jio Router M2 with Jio Sim from Reliance store in Khardah DX Mini on[protected]. But Sim is still not activate. I don't know it will activate or not. But Reliance Jio commit to activate sim within 4hrs.
          I am Rabi chandra udgata from balangir Odisha. i have given my documents for jio sim on 29/08/2016 and they give me a sim. but from that day till today my sim has not been activated.
          Dear sir/madam
          i have taken jio sim 3months back. nw a days call r not connecting wen ever i call its saying busy busy...and there is a network issue in this pin code even single point also not coming(562125 bikkanahalli)
          my no.[protected]
          I bought a new jio sim sep 30 but still now it not activate what i do for this i calling to customer care but not atten the call now what i do my jio Num is [protected]
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            G
            garrykkr321
            from Raipur, Chhattisgarh
            Jun 10, 2016
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            Address: Raipur, Chhattisgarh, 492001

            I bought a mobile on 8th june 2016 and even after 36hrs they are unable to activate my sim and on calling to customer care they are just saying sir we are trying.
            now i am not interested in their services as hey are unable to provide that they are not refunding my money back
            they are cheating people by saying that u r getting the 3 months trial free as they are charging for their handsets they have included the 3 months subscription charges into that moreover when i asked them that as you people are unable to give services so please refund my money and take your product back, on that they said once the handset seal is opened we can not return it.
            so what i will do of the handset if their sim is not working.
            mobile no. [protected] newly alotted by reliance jio agent
            Active it
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              S
              suresh KANTHALIYA
              from Ahmedabad, Gujarat
              Apr 26, 2016
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 382470
              Website: SHRAVAKAROGYAM PHASE 2

              Sir,
              I would like to inform u that my son jay suresh kanthaliya had accident today on 27th march, 2015 @ 10. 45 am at thaltej under bridge, at ahmadabad. Unknown person called 108 ambulance & admitted him in civil sola hospital, after taking first aid he has been shifted to sterling hospital ahmadabad. He injured maximum, had multiple fracture in leg, knee, albow, shoulder, head skull, face, hand, injured. Kindly help us for medical treatment most urgent. My policy details r as under. Further communication will be at mail address.

              Accident intimation
              Inbox
              X
              Niranjan 28/03/2015
              Sir, i would like to inform u that my son jay suresh kanthaliya had accident ...
              69 older messages
              Suresh kanthaliya

              Attachments17:40 (3 minutes ago)

              To pehredar
              Re-fwd

              Sir/mam
              This is in continuation of my mediclaim complain submitted on 19th april 2015 against jio.
              Kindly expedite your investigation & give us justice. My son is still in medicaltreatment neurosurgery. Plz help us .
              Regards
              My contact details - [protected].

              [protected] forwarded message[protected]
              From: suresh kanthaliya
              Date: 19 april 2015 at 20:07
              Subject: fwd: accident intimation
              To: [protected]@moneycontrol.com


              [protected] forwarded message[protected]
              From: suresh kanthaliya
              Date: 19 april 2015 at 20:05
              Subject: fwd: accident intimation
              To: [protected]@moneycontrol.com


              Sir,
              I would like to inform u that my son jay suresh kanthaliya had accident today on 27th march, 2015 @ 10. 45 am at thaltej under bridge, at ahmadabad. Unknown person called 108 ambulance & admitted him in civil sola hospital, after taking first aid he has been shifted to sterling hospital ahmadabad. He injured maximum, had multiple fracture in leg, knee, albow, shoulder, head skull, face, hand, injured. Kindly help us for medical treatment most urgent. My policy details r as under. Further communication will be at mail address.


              Welcome suresh roshan lal kanthaliya jio membership code - jio114833

              Enroll policies
              Sr no. Select policy type insurance code policy holder name sum insured registration date policy status confirmation payment status
              1 family floater (5 lacs) sah108650 suresh roshan lal kanthaliya 500000.00 23 mar 2015 complete confirm complete/offline


              Thanking you,

              Suresh kanthaliya
              C-1101, belvedre, godrej city, b/h . Nirma university, off, s.G.Highway, jagatpur, ahmedabad
              Mobile no. [protected]/[protected]


              Regards

              S kanthaliya
              General manager
              Patanjali ayurved ltd.-u-ii
              Haridwar
              M-[protected]*


              --
              Regards

              S kanthaliya
              General manager
              Patanjali ayurved ltd.-u-ii
              Haridwar
              M-[protected]*


              --
              Regards

              S kanthaliya
              General manager
              Patanjali ayurved ltd.-u-ii
              Haridwar
              M-[protected]*

              3 attachments
              Mail delivery subsystem

              17:40 (3 minutes ago)

              To me
              Delivery to the following recipient failed permanently:

              [protected]@moneycontrol.com

              Technical details of permanent failure:
              Google tried to deliver your message, but it was rejected by the server for the recipient domain moneycontrol.com by aspmx.L.Google.com. [2a00:1450:4010:c0b::1b].

              The error that the other server returned was:
              552-5.2.2 the email account that you tried to reach is over quota. Please direct
              552-5.2.2 the recipient to
              552 5.2.2 https://support.Google.com/mail/answer/6558 h4si15089133lbn.104 - gsmtp


              ----- original message -----

              Dkim-signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
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              H=mime-version:in-reply-to:references:date:message-id:subject:from:to;
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              0jlq==
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              D=1e100.Net; s=20130820;
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              :message-id:subject:from:to;
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              B=guikctnvs5ypenj77gk7wh74kfzckmyhf/frhqnv4c8pzft5vqirbpra/e4fff6ocw
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              /oilty7diamnfi9mms9hpyebsbrlte0xgxmqjcolo7n2mefrj/jmvrjrzfyc41pcgrlq
              Ytya==
              X-gm-message-state: aopr4funssqaqibfkva9z6zvfcbeu1ynv0hbriatf02wtgeemsjve2hm2s1hnoc1fzirktnd7e4ka3yn...⇄
              Mime-version: 1.0
              X-received: by 10.112.150.66 with smtp id ug2mr1166397lbb.127.[protected];
              Tue, 26 apr 2016 05:10:29 -0700 (Pdt)
              Received: by 10.25.145.11 with http; tue, 26 apr 2016 05:10:29 -0700 (Pdt)
              In-reply-to:
              References:


              Date: tue, 26 apr 2016 17:40:29 +0530
              Message-id:
              Subject: fwd: accident intimation
              From: suresh kanthaliya
              To: [protected]@moneycontrol.com
              Content-type: multipart/mixed; boundary=047d7b342d50dd54b70531622d4c
              Sr no.Selectpolicy typeinsurance codepolicy holder namesum insuredregistration
              Datepolicy statusconfirmationpayment status
              1 family floater (5 lacs) sah108650 suresh roshan lal kanthaliya 500000.00 23
              Mar 2015 complete confirm complete/offline


              Thanking you,

              Suresh kanthaliya
              C-1101, belvedre, godrej city, b/h . Nirma university, off, s.G.Highway,
              Jagatpur, ahmedabad
              Mobile no. [protected]/[protected]


              Regards

              S kanthaliya
              General manager
              Patanjali ayurved ltd.-u-ii
              Haridwar
              M-[protected]*


              --
              Regards

              S kanthaliya
              General manager
              Patanjali ayurved ltd.-u-ii
              Haridwar
              M-[protected]*


              --
              Regards

              S kanthaliya

              ----- message truncated -----

              Click here to reply or forward
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              Details
              Thanking you,

              Suresh kanthaliya
              C-1101, belvedre, godrej city, b/h . Nirma university, off, s.G.Highway, jagatpur, ahmedabad
              Mobile no. [protected]/[protected]
              Apr 26, 2016
              Complaint marked as Resolved 
              [email protected] 0294-5152123 SIR, I WOULD LIKE TO INFORM U THAT MY SON JAY SURESH KANTHALIYA HAD ACCIDENT TODAY ON 27TH MARCH, 2015 @ 10. 45 AM AT THALTEJ UNDER BRIDGE, AT AHMADABAD. UNKNOWN PERSON CALLED 108 AMBULANCE & ADMITTED HIM IN CIVIL SOLA HOSPITAL, AFTER TAKING FIRST AID HE HAS BEEN SHIFTED TO STERLING HOSPITAL AHMADABAD. HE INJURED MAXIMUM, HAD MULTIPLE FRACTURE IN LEG, KNEE, ALBOW, SHOULDER, HEAD SKULL, FACE, HAND, INJURED. KINDLY HELP US FOR MEDICAL TREATMENT MOST URGENT. MY POLICY DETAILS R AS UNDER. FURTHER COMMUNICATION WILL BE AT MAIL ADDRESS. ACCIDENT INTIMATION Welcome SURESH ROSHAN LAL KANTHALIYA JIO Membership Code - JIO114833 ENROLL POLICIES Sr No. Select Policy Type Insurance Code Policy Holder Name Sum Insured Registration Date Policy Status Confirmation Payment Status 1 Family Floater (5 Lacs) SAH108650 SURESH ROSHAN LAL KANTHALIYA 500000.00 23 Mar 2015 Complete Confirm Complete/Offline THANKING YOU, SURESH KANTHALIYA C-1101, BELVEDRE, GODREJ CITY, B/H . NIRMA UNIVERSITY, OFF, S.G.HIGHWAY, JAGATPUR, AHMEDABAD MOBILE NO. 8511113121/9760691618
              [protected]@gmail.com
              [protected]
              Sir mai(Darbhanga Bihar ke Patori Basant 846003.) se yah SMS likh raha hu ki is pata pe jio ka 4g network bahut kmjor hai koi kam thik se nahi ho pata hai so jald se jald ysh SMS ki riquest ko pura kare or 4g tawar lagawe pls.
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                P
                parveenthakur0009
                from Jalandhar, Punjab
                Feb 16, 2016
                Resolved
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                Resolved

                Address: Chandigarh, Punjab, 160036
                Website: www.ril.com

                Dear Sir/madam,

                Please refer to my employment in your organization:

                Name : Parveen Kumar
                Appointment No : SMSL/65859/247921/45260863/2015
                Candidate ID : 264196
                Applicant ID : 247921
                Employee Code : 67515630

                I joined my job w.e.f 15.12.2015. At the end of the month, I was asked to submit my resignation which I did on 01.01.2016. I have not received my salary for the period of my work. .. I Have So Many Responsibilities On My Shoulders I've Not Paid The Room Rent From The Last Two Months, I've Not Sent Money Back Home From The Last 3 Consecutive Months, I Never Thought I Will Ever Be Needed To Write You For Salary But Now It Is Something Which I M Desperately Waiting For. Please Help Me I M So Depressed.


                I request you to release my salary at the earliest.

                Thanks and Regards,

                Parveen Kumar

                Mobile:[protected]
                May 2, 2017
                Complaint marked as Resolved 
                I would like to thank you for the special interest taken by you for resolving my salary issue. Thanks and regards, Parveen Kumar

                Sim does'nt starts

                I have taken a jio 4g sim with jeomobile(lyf, flame2) at 25 may . but the sim is not working till now. i had complaint regarding this issue in jio customer care but still my problem is unsolved..my complaint no. in jio is SR0000003E5S..
                Dear Sir/madam,

                name - ashish vijay patil

                User ID: [protected]
                I joined my job w.e.f 16.01.2016. At the end of the month, I was asked to submit my resignation which I did on 01.02.2016. I have not received my salary for the period of my work. ..


                I request you to release my salary at the earliest.

                Thanks and Regards,

                Ashish Patil

                Mobile: [protected]
                Dear Sir/madam,

                Subject:Update my father name and PAN number in to my EPF account.

                Name:Mahaboob Shaik.
                EMP ID:67510961
                Appointment No : SMSL/65930/229455/45262888/2015

                I joined my job w.e.f 02.11.2015. At the end of the month, I was asked to submit my resignation which I did on 24..02.2017. Now my problem is I want to claim my PF amount. At the time of claim they want to update my father name and PAN number from employers side. please help me to update the details.Please find images for details.

                Father name:Shukoor
                PAN Number:EIQPS5072C

                Thanks & Regards,

                Mahaboob Shaik.
                maha imran shaik's reply, Mar 17, 2018
                MY UAN NO IS:100627278821
                Sir myself Jackson F
                This is to inform that I haven't yet received my salary for my last month
                I worked as HDSS in the kollam andamukkam JC. I was joined in the post 2021 December 21 and resigned february 28/2022. Unfortunately the salary for my last month of working I received was 1100. I am attaching tha screenshot of the attendance till february 22. As my PRM ID was blocked so I couldn't took the screenshot from 22 to 28.Therefore I am writing you to bring it to your notice and expecting a quick solution to my problem
                Jacks Heaven's reply, Mar 16, 2022
                My PRM ID IS 0687116618
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                  ursaikat
                  Apr 25, 2015
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                  Address: Kolkata, West Bengal

                  Need to know the status of the delivery of my approved credit card. My Credit Card ref.[protected] and my REGD. POST AWB no.RT[protected]. I need to know as when will this card will get delivered at my mailing address. I had received an SMS on 9th April 2015 of the card to be delivered within 4 working days. Still it is not delivered. Please help ASAP. Regards, Saikat Bhattacharyya [protected] / [protected]
                  sir iam wrongly payment [protected]@citibank 199send money .plese i requsted refund money my upid me [protected]@paytm
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                    M
                    Muzaffar Bijbehara
                    Mar 18, 2015
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                    Address: Srinagar, Jammu and Kashmir

                    As a professional I was working in reliance 4G project in srinagar, but after some months I was shifted to jammu & assured that u will be given all your outstation expenses, but after I complete my work there and subnit all bills to manager without any hesitation he cleared all the bills and forward to company but after that I only receive mails that your payement will be credited soon but after in June 2014 I resign from company but still I am waiting for my payement .please help me.
                    As a professional I was working in reliance 4G project in srinagar, but after some months I was shifted to jammu & assured that u will be given all your outstation expenses, but after I complete my work there and subnit all bills to manager without any hesitation he cleared all the bills and forward to company but after that I only receive mails that your payement will be credited soon but after in June 2014 I resign from company but still I am waiting for my payement .please help me.
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