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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Reliance Jio Infocomm Phone Numbers

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Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 35

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M
Mahesh Jalari
Nov 12, 2021
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Data Exhaust from 2 days

My JIO data is exhausting without usage... they are cheating me. this is happening from 2 days. Please can you do something bout this....
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Utkarsh Agr
from Chandausi, Uttar Pradesh
Nov 12, 2021
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By mistake a Recharge has been done on wrong number

Hello, i have done a wrong recharge of Rs 199 on[[protected]], transaction id[[protected]], please reverse this recharge on[[protected]] number.
Thank you...
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B
BK Enterprise
Nov 11, 2021
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Money deducted for failed recharge but refund pending

I did 555 recharge for my mother in 26 Oct, the money got deducted and next day I got update in my jio app that recharge has expired. I tried complaining to jio customer but in vain. They kept me on hold for 40+ mins with no resolutions. I request jio to kindly process my refund...
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S
Sayeed Nadaf
from Powai, Maharashtra
Nov 8, 2021
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Post paid security amount

Address:Plot No 50 Basaveshwar Nagar, Prasanna Colony
Website:Www.jio.com

Hi,

My jio mobile number is [protected]. I was a postpaid customer and migrated to prepaid. While inquiring about security deposit refund during migration from postpaid to prepaid, it was stated that security deposit will be send as cheque to the communication address amd other time i inquire about the same then jio representative said it will be deposit to your given bank account which is given at time of post paid connection...
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S
sonakoneko
Nov 8, 2021
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Internet service

I had taken a Jio Fiber connection for the month of Oct. The installation was done on 30th Sep. The installation team did not install the connection properly, it caused connectivity issues. They promised they were just a call away but stopped answering calls right after installation.

Their customer service team and engineer kept rescheduling and delaying the visit it as he "did not have time". When i told customer care that...
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Paresh Gharat
Nov 7, 2021
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Unable to receive calls from a week

Dear Sir/Madam

Sir, I have been facing issues while receiving calls for about a week now. I have tried contacting Jio care for the same still no resolution have been provided they keep on saying there is no issue from their side but I am facing this issue not only on one number but with all of my Jio number. I confirmed the facing among other users in my building even they are facing the same issue. I have to switch on my...
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lakshmanan9827
from Salem, Tamil Nadu
Nov 7, 2021
Nov 7, 2021
This thread was updated on Nov 7, 2021
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Remove the jio fiber pole , very near to me

I am not able to park my vehicle infront of my house so remove the jio fiber pole infront of my house...
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TejasMhetre
from Pune, Maharashtra
Nov 5, 2021
Nov 15, 2021
This thread was updated on Nov 15, 2021
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Not Satisfied with Network Service

I have bought the Sim like 1.5 years ago and I am not getting a GOOD SERVICE as expected. I also complained like 6to 7 times per month on CUSTOMER care service from the day I bought the Sim. But still I am not satisfied with the net issue and everytime I complain they say that THERE ARE LOTS O[censored]SERS IN YOUR AREA CONSUMING INTERNET AND WE ARE WORKING TIRELESSLY TO EXPAND OUR NETWORK IN UPCOMING MONTHS. It's been 1 year they are telling...
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S
sridhar varanasi
from Hyderabad, Telangana
Nov 4, 2021
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Jio Fiber refund not initiated

Address:Flat No. 102, kinetic pride apartment, Kondapur

Hi,

I got my jio fiber installed 1st week October and I had to relocate due to some personal work. Hence return was initiated on 04-Oct-2021 . The jio fiber team said that if you cancel the plan within 30 days, all of your money will be refunded. I've been calling them since 04-Oct-2021, and every time I would call them, they say that an engineer would collect the device from location. Its been more than a month of this back...
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Padhma Jagadeesh
Nov 4, 2021
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Amount not refunded fully

Website:www.jio.com

I have paid Rs.1500 for Jio fibernet connection and i am in need to change my house and i have cancelled the order. First they promised that if we cancel the connection the full amount will get refunded without any questions but i got RS.500 only. I don't know where is my 1000 RS.

My JIO connection no: +91-[protected].

Don't give false commitment....
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tomrdeepak
from Indore, Madhya Pradesh
Nov 3, 2021
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Connection closure and refund process not accepted and avoiding to take in complaint

Address:Mumbai
Website:www.jio.com

I was facing issue with Internet connection. I raised complaint for issue, it was closed without fixing. I followed up couple of times but no resolution (after 1.5 month follow-up). My balanced lapse during this time without using internet.
I raised closure request, but no action taken, I am demanding my deposit against modem and set top box, but they are evading to take request in consideration by mention different reasons (like give...
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I
iamalishaikh
from Kaiga, Karnataka
Nov 3, 2021
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No JioFiber service progress in my village

Address:Mumbai
Website:www.jio.com

I have been eagerly waiting for Jio to start its fiber services in my village.
Jio has laid down fiber cables underground in december 2020, now it is November 2021 and still no progress have been made. Jiofiber services are yet to be started in my village. This is a HUGE delay.
I request Jio to start its jiofiber services in my village soon.
Area Pincode = 581400
State = Karnataka...
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A
ArunPandya
Nov 3, 2021
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Double recharge but no credit

Address:Mumbai
Website:www.jio.com

My Jio number is [protected] I recharged my Jio plan wrongly twice on 3rd august 2021 although i paid twice they didnot activate my one plan paid extra and was in que on 27th October when my plan expired i was on Airport and without my plan activation i was very much in trouble for Taxi booking and making urgent calls. it started again only after i paid and recharged again on 29th october 2021 when today i called customer care they are bluffing...
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H
HermitGirl2
from Kolkata, West Bengal
Nov 3, 2021
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Money deducted but not recharged - Please refund!!

I had recharged for my Jio plan 199 yesterday (02.11.21), the day before expiration. I recharged from my IndusInd bank app like I always do, and the amount was deducted. I also got a notification that was the recharge was successful. But after my plan ended today I was shown that I don't have any plans!

Where did my money go??

I had to recharge once again to keep the internet ongoing, which was successful.br...
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P
Prem shop
from Thiruvananthapuram, Kerala
Nov 2, 2021
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No internet, complaint no SR000017CNYM

Address:complaint no SR000017CNYM

Not getting internet from 01/11/2021 morning. complaint registered through WhatsApp complaint number. As per SMS scheduled an engineer visit at 5 pm on 01/11/2021. I am still waiting for the engineer.
Today they again rescheduled to 02/11/2021, 4 pm.
The technical service of Jio fiber is very poor, They won't come on scheduled time. (This is my past experience)
It is very difficult and tedious to contact their customer...
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These are fake website on the Internet that is harmful to people and also I have fallen into the trap of this website and lost a lot of my money. I request you to close this website as soon as possible and take legal action on it. Thank you

https://digitaltower.co.in/
https://digitaltowers.co.in/
https://jiodigitaltower.net/
http://towerjio.in/...
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8
8468048399
Oct 31, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about their sales person

Address:KHADRI MADIYAON SITAPUR ROAD LUCKNOW , 226020

I have applied for jio fibre at my house so i called one of your jio sales person . He checked my location n thn told me that u will get wifi here . So i did e-kyc for jio connection but at the time of online payment payment wasn't been successfull so he insisted me to transfer money to his account he will pay money from his account on my behalf .
But now they cancelled my order next stating that address issues . And my refund amount...
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S
Sureshkrchandra
from Dhanbad, Jharkhand
Oct 29, 2021
Oct 29, 2021
This thread was updated on Oct 29, 2021
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Money deducted

Sir,
I have done recharge through my jio app using paytm upi
my upi referance no.[protected]
in paytm its show money send to reliance jio infocomm limited
its also show id -- reliancejioinfocomm.
[protected]@citibank

money is deducted from bank
recharge not happen till yet
no any message come from there
sir look my matter
recharge not done or not sowing in my jio app...
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A
Anilkam
from Dehradun, Uttarakhand
Oct 29, 2021
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Jio Broad band connection.......

Address:E-7 IIRS Colony, Kalidas Road, Dehradun

On 6 Oct 2021 Jio Broad band connection booked but till date installation not done....
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J
Jajao
Oct 29, 2021
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Recharge Failed issue

....
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