Reliance Jio Infocomm Complaints & Reviews

I switched from jio prepaid to jio postpaid on 11th january 2022 my unbilled amount was showing on 14th january i called customer care at 13:52 pm, your employee was not able to give correct information, after that he Holding the call saying to transfer the call to the senior, after that nobody talk to me. After 46 minutes I had to disconnect the call after getting upset.

I've disconnected my Jio postpaid over a month ago & was assured that my refund would be processed with a week. Till date its been a month & I am still waiting for the refund & as per Customer care team the request is being validated for a month now. Please raise this concern with JIO & SR000017X7AJ.

My jio sim is missing since few days. i visit to jio store he was demand 100 rupees sim activation charges. actually sim activation charges is 25/-

On October postpaid bill the amount of 847 was charged for 1yr Amazon prime. And prime was activated.next month bill was paid bit 2 days late.so Jio has disconnected prime also..After that the bill was cleared and asking the Jio team to activate the Amazon prime.they are telling to contact Amazon only..As spoke with Amazon, they require partner I'd from Jio to activate. It's Jio who has disconnected prime is neither providing partner id or activating prime. From December trying to contact but no one is responding. Kindly activate my prime or please refund my amount paid

It is much increase in rate of recharge offers.
As a Common people of this country, we can not afford this kind of costly recharge per month.
So for the welfare of Common indian citizen please minimize the recharge rate to old one.

Citizen of India.

Jana Gana Mana Adhinayak Jaya He
Bharat Bhagya Vidhata

Dear sir,
I have done mistakely a wrong recharge for Jio mobile number..

Mobile number-[protected]
Reference number[protected]

I have contacted Reliance Digital, Chrompet and Enterprise support, Customer support. They are not helping me with this issue.

I have sent mail regarding this issue. They are not responding.

Please understand my Situation and reverse the payment.

Please check and reverse the payment.

Thank you

By mistake I have done a wrong mobile recharge by my hdfc mobile banking.. I want to reverse money for that wrong recharge
Recharge mobile no. - [protected]
Reference id[protected]
Recharge Amount-501

I recharged on 05/01/2022 But didnt got the message or activated the plan yet.. please help [protected]

UNINSTALLATION Appointment of JioFiber connection along with Set top box with Order Number CO0000I1TL1R is scheduled on[protected] : 15:00:00.

I have requested for jio uninstall . And i asked for my refund of 3 months pack .. they r sending mails like uninstall appointments but no one is picking up their device and they r rescheduling daily basics .. i have given multiple complaints no response from service provider .. staring they forced to take 3 months pack from first day onwards i faced network issues so i disconnected
im getting those uninstall mails but no one contacted me about tat .

Dear Sir,

This is SINGH VIVEK RAJENDRA PRATAP

On 03/01/2022 I had did recharge of 239/- on my jio number [protected] which was deducted from my account but the recharge was showing unsuccessful. Though it's been 2 days I didn't received refund, neither got any data renewal. Hopefully you will get back to the problem.

Recharged Amount: Rs.239
UPI Transcation ID No:[protected]
Google Transaction ID : CICAgOCRvbvXNA

I have contacted Reliance Digital, Chrompet and Enterprise support, Customer support. They are not helping me with this issue.

Please understand my Situation and solve it as soon as possible.

Thank you sir.

This is to bring to your notice that Jio has looted me of 1900 rs for nothing, that too in this pandemic time such unethical companies are looting the people for nothing.

I have charged for Amazon prime subscription without my knowledge, secondly I changed my plan to 199 cause I couldn’t afford to pay 399 which was coming up to 500rs every month, now since I changed the plan I neither get the service nor my money back.

The only thing is I have to pay the money, reliance Jio please have some ethics and return my money back.

My contact no is [protected], all the details I have attached below.

Your service centre is not receiving my calls as well.

Hi Sir/Ma'am

I'm writing this e-mail on regards to Jio's worst customer services.

I had raise a request for disconnecting all my Jio prepaid number via call/chat on 20th Dex 2021 and got a mail that it will be done by 27th of Dec 2021.
Even after I made more 10 complaints still all the numbers are active.
No one from Jio is helping me.

PFA to know about no's

Hello,
Jio has erected a pole with cement basement infront of my land in Plot # 17 A, Abinandan Nagar, Nanmangalam, Chennai without my permission. This pole is right infront of my compound wall. I'm planning to construct my house in this land starting in the next 1 month, so need this pole to be removed from the current place and moved elsewhere.

Treat this as urgent and move this immediately as this is interupting my construction plan.

Dear Sir/ Mam,

I am struggling network Issue last 6 months. I have reach us Jio care /team many times. but not getting any solutions.

My signal strength is 0 and call getting automatically disconnected or mute .

due to low signal strength my Internet connectivity is very poor. I am frustrated of jio network services. please help and do the needful.

Please find SR number : SR000017Q3SA

We are facing internet issue from last six months but the jio customer care are not registering complaint regarding this issue even we are paying the charges but they are providing losses to customer

We are facing internet issue from last six months but the jio customer care are not registering complaint. We are paying the charges but they are providing losses to us

Have undertaken recharge of 395 rs through gpay...money has been deducted ..got confirmation from bank as well but recharge has not been reflected...please resolve this issue...

I had take a jio fiber connection on 22/12/2021 and had sheduled the installation on 26/12/2021, it has not been installed until today even after frequent calls to the agent. The agent being a person named Srikanth working in marathahalli jio service center as to my knowledge does not even pick my calls.I have been waiting more than a week for the connection.I had paid 1500 as security deposit.The sales agent informed while taking the connection that after paying an amount of 1500 security deposit i will get a 4 month free jiofiber pack of 999 after that it will start billing.I had tried all ways of contacting jio but in vain which is why i'm registering this complaint .Kindly do the needfull to make the intallation right away.

The Order Number for JioFiber connection is NO0000JRXYTH and JioFiber Voice number is [protected]

Customer Installation Address:

MUHAMMED ANSHAJ K
Flat No: 1st floor
Bldg: 1st floorCLASSY RAGS
Soc: 1st floorCLASSY RAGS
Sec/Loc: kasturi nagar
Street: 1st J main cross rd lal bahadur nagar east of NGEF layout
Area: kasturi nagar
City: Bangalore East
State: KARNATAKA
PinCode: 560043
Contact# [protected]
[protected]@gmail.com
Relationship ID: [protected]

Thank You

In the month of July, I had done recharge to my father's mobile number [protected] of 100/- and 50/-. Amount debited from my account and recharge not reflect his number. I have raised an issue with Google pay, they informed me, payment was successful. Here are the UPI transaction IDs[protected]/07/[protected]/07/21).

Please get the issue resolved at the earliest.

22/12/2021 and had sheduled the installation on 26/12/2021, it has not been installed until today even after frequent calls to the agent. The agent being a person named Srikanth working in marathahalli jio service center as to my knowledge does not even pick my calls.I have been waiting for almost a week for the connection.I had paid 1500 as security deposit.The sales agent informed while taking the connection that after paying an amount...