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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 36

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N
Nivetha Palselvam
Dec 19, 2021
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Hello,

wrongly recharged done to Mobile Number:[protected]

Recharged Amount: Rs.301
Transcation No: BR00070D4DOY
Date of transaction: december 18

I have contacted JIO Customer support. They are not helping with this issue.

I have Spoken with customer care but no proper response or willingness to help.

The recharge is for work from home pack
Refusing to reverse the charge affecting my work.

Finding very difficult to work.

Please understand my Situation and reverse the payment.

I am Jio Customer for last 4 years.

I am trusting the Jio.

Hope I will get my refund of my hard earned money which will be of waste if not reversed

Please check and reverse the payment.

Thank you .
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Dec 28, 2021
Updated by Nivetha Palselvam
No update from jio ...can I get update on this
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    L
    Lunaaaaaaaaa
    from Darjeeling, West Bengal
    Dec 19, 2021
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    Address: Darjeeling

    I recharged today of rupees 229 before the expiration of previous recharge. But I didn't received any sms and also the history doesn't exist on jio. Com. So please solve this issue
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      A
      ajay kbhar
      Dec 18, 2021
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      Dear HDFC Bank,
      There is showing the amount rupees 1233.90 on hold i.e. related to mirevenue hold through GEFU.. can you explain in details for what kind of this amount has been deducted from my amount without any confirmation. Kindly help to get total deducted amount back to my amount respectively.Thank you.
      +1 photos
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        P
        pooja sikri
        from Gurgaon, Haryana
        Dec 17, 2021
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        Resolved

        Hi, Due to error at their website my post paid number got recharged when i was recharging my pre-paid number, recharge happened on [protected].
        Jio is neither ready to transfer to the actual number nor adjusting to my post paid bill and saying my money is waste
        Dec 24, 2023
        Complaint marked as Resolved 
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          S
          Shashi vs pintu
          from Khetri, Rajasthan
          Dec 15, 2021
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          Address: Tijo wala Bhanda, behind Ajit Hospitial, Khetri-333503

          We recharge or pay for 4G internet speed and get worse than 2G. I complaint about it several time from the month of July but its December but till now no improvement.

          Please wake up and do something about it 🙏🙏🙏🙏
          I have attached a screenshot of inter speed test, please have a look.
          +1 photos
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            A
            aditya94
            from Ludhiana, Punjab
            Dec 13, 2021
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            Dear Sir/Madam,

            With reference to the subject matter we would like to bring into your notice that our JIO POSTPAID connection No:[protected] was ported out from JIO on 6th, DEC 2021, which already had a security deposit of Rs.250 under its account.

            We were assured by JIO representatives that we would receive a link via sms/email to share our Bank Details in order to get the refund of security Deposit and the Link was to be received within a week of disconnection.

            But 7days have passed and we haven't received any link from their end.
            Upon contacting customer care they just keep repeating the same thing that you will get the link soon but they are just making false promises.

            We request you to kindly look into the matter and do the needful.

            Regards,
            Aditya Mehta
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              S
              Suriya Krishna.B.S
              Dec 13, 2021
              Resolved
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              Resolved

              I recharged my jio number for the 239₹ plan. Even though I got the message in my mobile confirming the plan and jio app showing my new plan, the data connection is not activated. Please correct this immediately. I am a work from home IT professional, I need this plan. So help me please.
              Dec 13, 2021
              Complaint marked as Resolved 
              My problem has been resolved.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                M
                Muniyogeswararao
                Dec 11, 2021
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                Resolved

                Address: Bangalore

                My complain is regarding network disconnection Jio. I tried to reach them through there Jio app and try to talk but they are responding like the issue will resolve in 24 hours. As there is a JIO internet issue, I had raised tickets
                SR000017TZRH and SR000017UR80 with help of JIO support team.
                JIO technician Mr. Sarvesh (+91-[protected]) visited the location demanded Bribe to fix the issue, as I had refused to give an amount so they might be closing tickets as resolved.
                It has been more than 72 hours since the issue was not resolved but the ticket status is showing as closed.
                As I have raised request " SR000017V1B2" for cancellation and no one contacted me from JIO support.
                It has been more than 48 hours since the issue was not resolved.
                It's been almost 4 days I have been facing the problem and trying to reach them but no response
                Jan 20, 2022
                Complaint marked as Resolved 
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                Any update on this, there is no update from
                Appellate_Karnataka,
                can some one look on to it
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                  6
                  6351787084
                  from Surat, Gujarat
                  Dec 11, 2021
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                  Address: 6th Floor (JC03),Reliance digital mall Udhna Surat
                  Website: Job Salary

                  Dear Sir/madam,

                  Please refer to my employment in your organization:

                  Name :Zil Patel
                  Employee Code : [protected]

                  I joined my job w.e.f 13/05/2021. I had submit my resignation which I did on 03/10/2021.I have not received my salary for the period of last month work, I Never Thought I Will Ever Be Needed To Write You For Salary But Now It Is Something Which I M Desperately Waiting For. Please Help Me I M So Depressed.

                  I request you to release my salary at the earliest.

                  Thanks and Regards,

                  Zil Patel
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    P
                    Prabhat Kumar Dwivedi
                    Dec 10, 2021
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                    Address: Jio, Mumabi

                    Hi,

                    I paid Jio Security deposite amount of Rs. 750 when I joined Jio in Jan 2021 and on 31st Oct my number was converted from Postpaid to Prepaid on my request at that time I paid outstanding due amount (429.77 Rs.) at Jio store and then they promised me that Security deposite Refund will be given to account so on 3rd Dec they only provided the Security deposit Refund of 317.93 Rs. Out of 750 Rs. Now I have sent many mails to them, no satisfactory answer is coming from their end, please help me for getting full refund from Jio.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      P
                      ponduri vinay
                      from Hyderabad, Andhra Pradesh
                      Dec 10, 2021
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                      Address: panjagutta Deccan chamber

                      I need my money back
                      otherwise I've go to nearest branch
                      in my hand 18 Bank account is there
                      I've go nd cancel that all accounts
                      plz release my money back
                      +1 photos
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                        S
                        Shobhit Gupta
                        from Delhi, Delhi
                        Dec 9, 2021
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                        Address: Bangalore

                        Hi,
                        Today a technician from Jio visited my ground-floor neighbour to fix their connection. The way to terrace goes from inside my house, so I allowed him to go upstairs and fix but just after he left I checked that he broke my internet connection instead. I took his contact number from the neighbour and called him ASAP but the technician just disconnected and stopped picking up my call.

                        On raising a complaint at 2:00 pm on 9/12/21 I was promised a technician visit by 8:00 pm same day. Later I had to take leave from office for the rest of the day because of broken internet.

                        By the evening, I came to know that the technician now will visit next day at 4:30 pm on 10/12/21 instead. Means I need to take another leave for whole day.

                        This is pure irresponsible behaviour by the technicians and the company as well.

                        I am so much agitated right now, which internet connection to pick.
                        All are the same and irresponsible.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          M
                          mjjalex
                          Dec 8, 2021
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                          I got a message from [protected] telling me that my kyc documents submitted for jio phone connection has expired .when i called the above mentioned number i was asked to install teamviewer so that they can help me with resubmission of kyc documents.i refused to do so and then he started abusing me .kindly look into the issue so that other people do not fall prey to such frauds.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            U
                            USHMA MAURYA
                            Dec 8, 2021
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                            I am facing major problem with my internet connection poor/ loses connection no connectivity at all. I am facing this problem for last 4-5 days. I am a software professional so most of my work is online, for that, I require a good internet connection. Based on my current plan, this problem should not even exist. Therefore, I request you to kindly see into this matter as soon as possible
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              S
                              sukhchain khan
                              Dec 8, 2021
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                              Address: Dirba Sangrur Sunam 148035
                              Website: Jio service not provide

                              Disbuter sim not provide very bad service
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                N
                                naveenkrisna2t
                                Dec 7, 2021
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                                Address: Reliance Corporate Park, No.8 A Wing, 1st Floor, 5 TTC Industrial Area, Thane Belapur Road, Ghansoli, Navi Mumbai – 400701
                                Website: www.jio.com

                                I had recharged my jio number [protected] for the 149 rs plan on 07th of DEC 2021. I did not receive any sms from jio confirming the recharge but the transaction was successful. The net banking transaction id for the payment of rs.149 is[protected] . I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  A
                                  Aakash bathre
                                  from Narsinghgarh, Madhya Pradesh
                                  Dec 7, 2021
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                                  Address: Narsinghpur mp
                                  Website: Full and final payment nahi aai hi

                                  Full and final payment nahi aai hi abhi tak
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                                    Kshitij17041999
                                    from Bhilai, Chhattisgarh
                                    Dec 6, 2021
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                                    Sir,

                                    It's just a request, i receive poor signal inside my house. I want jio signal strength like airtel.
                                    My Address is
                                    Mig II/29 M.P Housing Board I.E. Bhilai Near Bank of Baroda pin 490026
                                    +1 photos
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                                      தாமோதரன் பொ.
                                      Dec 5, 2021
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                                      Address: C257 Cheran colony, Thudiyalur, Cbe 641034

                                      My jio mobile no.[protected] .My prepaid VoLTE 91-[protected] was expred one month before. So far nobody come to my residence for rereiver. Since I have paid the deposit amount, I request you to send a tech.person and return the deposit Damodharan P
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                                        Dipak2050
                                        from Mithapur, Gujarat
                                        Dec 5, 2021
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                                        Last 1.5 internet is very slow, so many time complaint for it on198 but problem not resolved
                                        Location pin no 361345
                                        My no [protected]
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