Reliance Jio Infocomm Complaints & Reviews

I had a jio postpaid sim, [protected], which I converted into prepaid few months back. I had paid security deposit amount while purchasing postpaid sim. Yesterday I received a message regarding refunding of security deposit amount and I was provided with the link where it was required to submit bank account details. However on opening the link, it says the link is expired. Hence I am unable to get the refund of security deposit.
So, kindly look into the issue ASAP.

I get very slow Internet browsing and downloading speed in my area where i live. The network coverage is very poor. It is like a 2G service i am using. Kindly register a complaint
Mobile no. - [protected]
Address- 121/33, vijay path, mansarovar, jaipur, rajasthan ( 302020)

Respected Authority Members,

My village has the jio network tower just near like 300-400 m away, but there has been a weak network for many years in the almost entire village, It has become a very hectic issue in terms of communication in my village. I have also raised this issue on many platforms for many years, yet, there was no improvement in the situation. Can you please look into this matter ASAP?

Google pay se 666 ka 30 Jan 22 ko recharge ki thi recharge failed

Maine 30/1/22 ko Rs 666 ka jio recharge ki thi recharge failed ho gaya paise cut huye return nhi aaye

Internet very slow due to range issue in our area. Please solve the issue. Our area pincode is - 688538. Our area address: Nethaji Junction, Post office: Mannanchery, Village: Komalapuram, District: Alappuzha, Kerala

There is very low network at my location since 2 years. I face call issues and have complained many times about it but it didn’t solve

Hi Team,

I've been with Jio Fiber from 2020 and till date Jio didn't provide the invoice or allow me to download the invoice from Jio App./Website as everytime I get the following error.

As a consumer every customer has a right to invoice which isn't shared by Jio.

All I need is a confirmation copy of total amount paid from Oct 2020 till date to jio monthly wise split if possible

Hello Team,
I have my Jio number and i am using it in my router and daily it got NIL without using ..I got the 1.5 GB data daily but the same case happening me daily..i have complaint to jio many times but not got any solution
My number is [protected]..

Hope for the help as soon as possible

Dear Sir,

I have wrongly recharged to Mobile Number: [protected]
This mobile number is inactive

My correct no is: [protected]

Recharged Amount: Rs.2545
Transaction Id: BR00077EFFA7

I have contacted Reliance Digital, Enterprise support, Customer support. They are not helping me with this issue.

I have sent mail regarding this issue. They are not responding.

This is about my one month salary.

Please understand my Situation and reverse the payment.

I am Jio Customer for last 4 years.
I am trusting the Jio.

Please check and reverse or refund the payment.

Thank you sir. Please...

Dear Sir,

I have wrongly recharged to Mobile Number: [protected]
This mobile number is inactive

My correct no is: [protected]

Recharged Amount: Rs.2545
Transaction Id: BR00077EFFA7

I have contacted Reliance Digital, Enterprise support, Customer support. They are not helping me with this issue.

I have sent mail regarding this issue. They are not responding.

This is about my one month salary.

Please understand my Situation and reverse the payment.

I am Jio Customer for last 4 years.
I am trusting the Jio.

Please check and reverse or refund the payment.

Thank you sir. Please...

I have made a recharge on wrong number through myjio app via paytm. I have contacted jio care to reverse it to my correct number. they are saying that they dont have options to reverse my recharge but every other telecommunications provider have a process to reverse recharge except jio. I have made a year recharge of Rs2500 and it is not a small amount, and the solution i am getting for the problem is nothing just a sorry.What i am gonna do with a sorry. Then what the hell jio customer care is doing. last time i had same problem with bsnl they have reversed the amount. why jio do not have any solution to this problem reversing my money. This is a very normal problem that can be happen by anyone

I paid amount for internet connection. But they are not giving connection. It's been ten days.

Took Jio Fibre connection from sales person Mr. Rohan Tomer of Aditya Mall, JC-4, 4th Floor Indirapuram Jio office in November. His official email id is Rohan.[protected]@ril.com and +[protected] is his contact number. I have all the evidences of the false commitments made to me. I was committed 4-6 months additional free recharges alongwith one additional set up box. I also referred a friend from my floor. But despite all, h HAVE NEITHER RECEIVED ADDITIONAL SET UP BOX NOR FREE RECHARGES. He is not responding and has stopped picking my call. There is no response from him.

Dear Sir

I've wrongly recharged jio number +[[protected]] instead of +[[protected]] using amazon account. I request you to look into this matter and recharge my correct number

Thanks and Regards,
Keerthikaa
Email id: [protected]@gmail.com

This is extremely dissapointing...i ask your delivery guy to cancel my sim card home delivery, he ask me for the code so i gave it to him..but instead of cancelling the sim the guy is trying to port my number to that sim...when I look at jio app order section..i am shock to see all was left was tele verification...i haven't even verify my documents yet...please solve this issue, cancel the sim immediately..the order Id was 25028818

Dear Sir,

This is Sumit Yadav from Mumbai.

I have wrongly recharged to Mobile Number [protected] .

Recharged Amount: Rs.719
Transcation ID: NX22012312323245256909701
PR ID: [protected]

I have contacted jio, Chromosome and Enterprise support, Customer support. They are not helping me with this issue.

Please understand my Situation and reverse the payment.

I am Jio Customer for last 5 years.
I am trusting the Jio.

Dear Sir,

I was wrongly recharged to Mobile Number:[protected]
This mobile number is inactive

My correct no is:[protected]

Recharged Amount: Rs.2999
Order ref. No: BR00076JZ7RA

I have contacted Reliance Digital, Enterprise support, Customer support. They are not helping me with this issue.

I have sent mail regarding this issue. They are not responding.

This is about my one month salary.

Please understand my Situation and reverse the payment.

I am Jio Customer for last 6 years.
I am trusting the Jio.

Please check and reverse or refund the payment.

Thank you sir. Please...

I'm a customer of Jio Fiber for more than a year now. When Jio fiber plans were introduced last year, new plans with OTT subscriptions as additional benefits were introduced. There was no communication in any marketing material (or) plan subscription confirmation notifications to customers that, any of the OTT subscription is only an introductory offer and it is timebound.

Now, after an year, Prime subscription is cancelled, with a new communication that it was an introductory offer and customers need to pay Rs.1499 to renew Prime membership by their own!

This is a very cheap marketing trick from Jio. This restricted 1year alone free subscription to Prime was never clearly mentioned while recharging or in any marketing material last year. Now, suddenly after the first year is over, this is coming out of the blue.

Even now, Jio site says Prime membership is applicable for 1 year, but doesn't say anything about it not being valid for existing customers who are more than 1year with Jiofiber = "Bundled Amazon Prime Video subscription is valid for 1 year. Please refer to the Terms and Conditions here for details of Amazon Prime Subscription" (link given takes to Disney Hotstar terms & conditions!!)

It looks like Jio is simply reneging on their original contract with customers when OTT apps were promoted; now, adding some new terms & conditions without proper notification.

Jio company provid a Very bad net speed like 2G on my address pincode 302022 jaipur