I have applied for jio fibre at my house so i called one of your jio sales person . He checked my location n thn told me that u will get wifi here . So i did e-kyc for jio connection but at the time of online payment payment wasn't been successfull so he insisted me to transfer money to his account he will pay money from his account on my behalf .
But now they cancelled my order next stating that address issues . And my refund amount is also credited in his account . Thn contact him he told me he will return my money bt after sometime he start giving excuses n stop picking call n now block my number too.
I felt like being cheated here
Please look into this matter .
I have also attached the screenshot of my payment to him . Or screenshot of
My connection appointment .
Nov 1, 2021
Complaint marked as Resolved Company has told me to wait for 21 days if after that money is not refunded by him . Thn they would forward the complainant to concerned department .
Bt sir the sales person is not not receiving my calls or even block my number .
He has no intention to return my money .
First he told me give me your UPI he will send my money i gave him he send 1 rs to confirm my UPI and told me to send my money later bt after that he just stop picking calls or block my number on whatsapp .
Issue is not even considered
Reliance Jio Infocomm customer support has been notified about the posted complaint.
