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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
Complaints 6621
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369
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Reliance Jio Infocomm reviews & complaints page 41

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R
rachurupooja
from GUNTAKAL, Andhra Pradesh
Oct 11, 2021
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Address: 60feetroad, guntakal, Ananthapur
Website: Jio Reliance

They are ask for job to give me offer .deposit 14000.plz help to my refund
+2 photos
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    N
    Neelmani Neelu
    Oct 11, 2021
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    Got Jio Fiber Wifi and cable connection disconnected 3-4 months back but didn't receive refund amount yet.Had mailed and called Jio Customer care thousands of times but they say that the issue had been escalated everytime.Had given them my permission to change my bank details from their end and initiate the refund to new bank account in my name as I am unable to update my new bank details, the link provided by Jio Customer care says "Refund Not Applicable".No action has been taken by the higher authority and they are not refunding my money.Please help and return my money back (Rs.2500).

    Thanks and Regards
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      H
      Hakim mia
      from COOCH BEHAR, West Bengal
      Oct 11, 2021
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      Address: CHANGHAT 4TH PLAN PRIMARY SCHOOL

      Network service not available in this village --- village name- east sitalkuchi [changhat] ps. - sitalkuchi, district- cooch behar, pin 736158.
      Nearby changhat 4th plan primary school.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        U
        Utkarsh Pathak 1
        from Ranchi, Jharkhand
        Oct 9, 2021
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        Address: Ranchi

        It’s been 6 days since I registered for jiofibre and paid Rs 2500 for jiofibre and set top box.I keep getting daily appointment for visits by service engineers but they do not visit and keep delaying. When I called them, they keep making excuses saying we will install it in next half hour and so and they do not visit. My order ID is NO0000IWR9OO, registered on[protected] ; 11:06 am
        +1 photos
        Oct 10, 2021
        Complaint marked as Resolved 
        It took 7 days after registration for installation.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          R
          Rishabh Tated
          Oct 9, 2021
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          Address: Indore, Madhya Pradesh

          I have done my jio fiber recharge of ₹1178 on 7th October through my Paytm payment bank. Amount has been deducted from my paytm payment bank but jio is saying that they haven’t received any amount.
          +2 photos
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            2
            2030 Gaurav Sachdeva
            Oct 8, 2021
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            It is to inform you that, i am a reliance jio user from last 4 to 5 years, but i never get satisfactory internet service from reliance jio. Even i do complaint about the poor internet service with the service provider itself but everytime they just give lame reasons and answers. I have got no solution to my problem till date. I now get totally fed up from my service provider.please get my problem a solution, I am hopeful that necessary steps would be taken by you. Thank you.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              S
              Sandhya Kaushik
              from Patna, Bihar
              Oct 7, 2021
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              I have installed jio fibre on 02.10.2021. It has stopped working the very next day i.e. 3rd october. In the last 4 days, I have used ebery possible way to connect to jio fibre support team . However, neither the complaint is registered nor any response is given to the complaint. I have already paid 6 months advance. I have been told that I can discontinue in the firat month, which would be trial period. I have faced sooo much trouble in the firat week itself. Nobody from the jio fibre team is coming to resolve the issue.

              Adarsh Kumar Dwivedi
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                M
                mecharoy
                from Agartala, Tripura
                Oct 7, 2021
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                On 4th of October, at 11:34pm, I tried recharging my jio number Rs.149 using PhonePe. PhonePe confirmed that the number was recharged successfully but it didn't get reflected on my Jio account. I talked with Jio CC and they said they never received any recharge request for that number from PhonePe at that said period. Now both of the companies is juggling me and no one is ready to solve my issue
                Jio Reference ID: [protected]
                +1 photos
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                  M
                  Montysingh83
                  from Ludhiana, Punjab
                  Oct 6, 2021
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                  Address: 8 A Wing, 1st Floor, 5 TTC Industrial Area, Thane Belapur Road, Ghansoli, Navi Mumbai – 400701

                  Sir hamne jio company se 3 mahine ka daily 2 gb ka net pack dalwaya tha..par company wale hame daily ka 2 gb data nahi date hai..ir upara se hamara data jaldi khatam kar dete hai..ham 10 mint net chalate hai to company wale massage bhej dete hai ki "apne apna daily 2 gb main se 50% use kar liya hai" or uske adhe ghante baad massage ata hai ki "apne apna 90% dat use kar liya hai" jo ki bilkul jhuth hai..ham itna net bhi nahi chlate hai..jitna ye jio wale hamse kaat rahe hai...hamari ap se benti hai ki aap jio valo ko sakhti se pesh aye or hamara jo 1 saal se jo daily ka nuksan ho raha hai uski bharpayi ki jaye
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                    U
                    udaykiranchintapandu
                    Oct 6, 2021
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                    Address: Reliance retail limited. Land mark, 2,s3,s4, plot4-1/A,Block 9, Waltair Ward, T.S.77/1A/1B/1A 1 and 77A land mark Waltair Road, Visakhapatnam-530003
                    Website: Jio fiber

                    I an raju. I have taken a jio fiber connection in january 2021. I have paid rs.1500 as security deposit, which they told me that they will refund it at the time of disconnecting. I have disconnected the jio fiber recently and the technician picked up router and other installed material. He asked me the bank details for refund my deposit and i gave to him. But, I received only rs.500 as refund instead of rs.1500. Please direct them to refund my amount.
                    +3 photos
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Oct 07, 2021
                    Updated by udaykiranchintapandu
                    I DIDN'T RECEIVE ANY REPLY FROM THE RELIANCE JIO INFOCOMM TILL.
                    According to company’s policy you get full refund only when you file the return request within 30 days of installation, after that you receive only 500 RS
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                      A
                      aman8117
                      from Haldwani, Uttarakhand
                      Oct 6, 2021
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                      Address: HALDWANI UTTARAKHAND

                      I had applied for a jio fibre connection on 3.10.2021 and now after receiving the money the are denying the service and also not refunding my money,
                      kindly look into the matter i am in trouble .
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        A
                        alokk3129
                        from Durgapur, West Bengal
                        Oct 6, 2021
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                        I have done a recharge of Rs 98 through phonepe in my jio no . Phonepe Coutomer care told that " Jio has confirmed that the plan is successfully applied" But jio Coutomer care told that they haven't received any such request. Please resolve my solution asap.
                        +4 photos
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                          S
                          Swathi CN
                          from Bengaluru, Karnataka
                          Oct 6, 2021
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                          I had done the recharge for rs 599 on 4th October 2021 for the jio number [protected] through phonepe for which transaction was successful transactionid:NX21100423512503252390621. I did not receive any message regarding the activation of the plan and the present status is inactive. I want this issue to be solved immediately
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Oct 06, 2021
                          Updated by Swathi CN
                          I request you to kindly solve the issue as early a possible
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                            S
                            SmithaRaniS
                            from PUNALUR, Kerala
                            Oct 6, 2021
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                            I had recharged my Jio number two dies prior to it's current plans expiry with Rs 349.
                            When it did not give me internet, I recharged it again on the day of expiry for Rs 349(This time with Rs 50 voucher).
                            On both times I got a message from SBI that the payment has been done.
                            But it still shows that I haven't recharged.
                            Please resolve this.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Oct 06, 2021
                            Updated by SmithaRaniS
                            My Jio number is [protected]
                            My phone number is [protected]
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                              K
                              Kartavya Sharma
                              Oct 5, 2021
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                              I Have Successfully Recharged My Jio Number But It's Not Reflecting In My Account. I Have Contacted Their Support Team But It's Of No Help. Can Someone Help?
                              Thank You.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                P
                                pavanimanyam
                                Oct 5, 2021
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                                Address: h no 2-2-2, MVP Colony, sector9
                                Website: www.jio.com

                                Hi Team,

                                we have raised request SR000016XVQY for jio broad band services. Wifi is not working and Jio team is not taking responsibility to resolve that issue. As it is prepaid we have paid monthly bill.

                                Request you to please check with team.

                                Thanks,
                                Pavani.
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                                  A
                                  from Bhopal, Madhya Pradesh
                                  Oct 5, 2021
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                                  Address: LIG-475, Sector-F. Ayodhya Nagar, Bhopal - 462022

                                  Mera payment bank ho gaya par mera recharge nahi hua
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                                    A
                                    Asif Ar
                                    Oct 5, 2021
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                                    I have recharged my jio number:[protected] with (251 DATA ADD ON PACK) in Oct 4, 11:29 with phonepe wallet but still I not received any benifits on it but in phonepe help support they says jio ha successfully recharged but I didn't received any of it
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                                      R
                                      RAKI SARKAR
                                      Oct 5, 2021
                                      Resolved
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                                      Resolved

                                      Address: N 0047,Jalangi,biswaspara, Murshidabad

                                      On 04/10/2021 I recharged my jio number [protected] with rs 149 offer with Phone. The transaction was successful and the transaction I'd is NX21100423371928340636831, but I didn't get any sms of successful recharge. And the recharge is not reflecting on my account yet even after 12+ hours. I tried calling jio customer care but no response from there.What should I do please guide me
                                      +2 photos
                                      Oct 8, 2021
                                      Complaint marked as Resolved 
                                      I got my money back.Thank you.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Oct 08, 2021
                                      Updated by RAKI SARKAR
                                      Thanks I got my money back.

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                                        J
                                        JervisFernandes
                                        Oct 5, 2021
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                                        Recharge successful but not received

                                        I recharged my Jio number [protected] on 5th of October 2021, 00:15am through paytm app. I recharged of ₹199 plan for 28days, aftwr few minutes the recharge was successful and money was debited from my account but I didn't receive the recharge on the same number. Jio is the worst....
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