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Reliance Jio Infocomm Complaints & Reviews

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Updated: Oct 8, 2026
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Reliance Jio Infocomm reviews & complaints page 46

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H
HermitGirl2
from Kolkata, West Bengal
Nov 3, 2021
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I had recharged for my Jio plan 199 yesterday (02.11.21), the day before expiration. I recharged from my IndusInd bank app like I always do, and the amount was deducted. I also got a notification that was the recharge was successful. But after my plan ended today I was shown that I don't have any plans!

Where did my money go??

I had to recharge once again to keep the internet ongoing, which was successful.

Refund my money (marked by 1 in the image)! This is deceit!
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    P
    Prem shop
    from Thiruvananthapuram, Kerala
    Nov 2, 2021
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    Address: complaint no SR000017CNYM

    Not getting internet from 01/11/2021 morning. complaint registered through WhatsApp complaint number. As per SMS scheduled an engineer visit at 5 pm on 01/11/2021. I am still waiting for the engineer.
    Today they again rescheduled to 02/11/2021, 4 pm.
    The technical service of Jio fiber is very poor, They won't come on scheduled time. (This is my past experience)
    It is very difficult and tedious to contact their customer care number
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      T
      tirath_raj
      Oct 31, 2021
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      These are fake website on the Internet that is harmful to people and also I have fallen into the trap of this website and lost a lot of my money. I request you to close this website as soon as possible and take legal action on it. Thank you

      https://digitaltower.co.in/
      https://digitaltowers.co.in/
      https://jiodigitaltower.net/
      http://towerjio.in/
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        8
        8468048399
        Oct 31, 2021
        Resolved
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        Resolved

        Address: KHADRI MADIYAON SITAPUR ROAD LUCKNOW , 226020

        I have applied for jio fibre at my house so i called one of your jio sales person . He checked my location n thn told me that u will get wifi here . So i did e-kyc for jio connection but at the time of online payment payment wasn't been successfull so he insisted me to transfer money to his account he will pay money from his account on my behalf .
        But now they cancelled my order next stating that address issues . And my refund amount is also credited in his account . Thn contact him he told me he will return my money bt after sometime he start giving excuses n stop picking call n now block my number too.
        I felt like being cheated here
        Please look into this matter .
        I have also attached the screenshot of my payment to him . Or screenshot of
        My connection appointment .
        Nov 1, 2021
        Complaint marked as Resolved 
        Company has told me to wait for 21 days if after that money is not refunded by him . Thn they would forward the complainant to concerned department . Bt sir the sales person is not not receiving my calls or even block my number . He has no intention to return my money . First he told me give me your UPI he will send my money i gave him he send 1 rs to confirm my UPI and told me to send my money later bt after that he just stop picking calls or block my number on whatsapp . Issue is not even considered
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Nov 01, 2021
        Updated by 8468048399
        Why company is not taking any action against the sales person he cheated me . Now also not returning my money .
        Or tell any process that how will get my money back .
        This is just ridiculous .
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          S
          Sureshkrchandra
          from Dhanbad, Jharkhand
          Oct 29, 2021
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          Sir,
          I have done recharge through my jio app using paytm upi
          my upi referance no.[protected]
          in paytm its show money send to reliance jio infocomm limited
          its also show id -- reliancejioinfocomm.
          [protected]@citibank

          money is deducted from bank
          recharge not happen till yet
          no any message come from there
          sir look my matter
          recharge not done or not sowing in my jio app or message come
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Oct 29, 2021
          Updated by Sureshkrchandra
          Sir,
          I have done recharge through my jio pos
          lite app using paytm upi
          my upi referance no.[protected]
          in paytm its show money send to reliance jio infocomm limited
          its also show id -- reliancejioinfocomm.
          [protected]@citibank

          money is deducted from bank
          recharge not happen till yet
          no any message come from there
          sir look my matter
          recharge not done or not sowing in my jio app or message come

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            A
            Anilkam
            from Dehradun, Uttarakhand
            Oct 29, 2021
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            Address: E-7 IIRS Colony, Kalidas Road, Dehradun

            On 6 Oct 2021 Jio Broad band connection booked but till date installation not done.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              J
              Jajao
              Oct 29, 2021
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              .
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                M
                maHE1993
                from Sultanpur, Madhya Pradesh
                Oct 28, 2021
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                Address: Amrethu dadiya kadipur sultanpur
                Website: Amrethu dadiya kadipur sultanpur

                Sir six sim close Karna hai
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  A
                  Askari Rizvi
                  from Bansi, Uttar Pradesh
                  Oct 28, 2021
                  Resolved
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                  Resolved

                  Its more than a month now when i deposited my router and services were discontinued almost 45 days ago.

                  Still i haven't received my security deposit back which should have been transferred 15 days ago or before that.

                  I am continuously chasing jio fiber team and they haven't done anything yet.

                  My back details are correct which they earlier confirmed.

                  Please help

                  JioFiber Service ID[protected]

                  Thanks
                  Nov 7, 2021
                  Complaint marked as Resolved 
                  Its resolved.. Thanks for the help
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Just to also bring to your notice that service is very bad for jio fiber in noida and i had to disconnect the connection bcz they didn't performed the relocation and i had to complaint and requested thousand times. They kept on rescheduling it without contacting so i ended up raising the line cancellation request and now they are not returning my security deposit even after safely returning the devices. Its more than a month now.
                  Askari Rizvi's [Complaint's author] reply, Nov 7, 2021
                  Its resolved now.
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                    P
                    Pari09
                    from New Delhi, Delhi
                    Oct 26, 2021
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                    Address: Jio Infocomm
                    Website: www.jio.com

                    I did the recharge on 23rd October 2021 for RS 149 in my Jio number but even after 2hrs didn’t got the recharge amount activated on my number. I verified my bank account through which recharge was done and money seems deducted. Till today I haven’t got the refund for my deducted amount of Rs 149 in my bank account. Finally I did another recharge of same amount and that seems done.
                    There’s no way we can contact jio customer service and talk to them about issues. There’s only a help chat which has pre defined answers for the customer issues.
                    I expect refund of my money in my bank account asap as this is not a way to deal and snatch your customers money.
                    My mobile number- [protected]
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Oct 26, 2021
                    Updated by Pari09
                    Recharge reference number- 825615
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                      S
                      Suyash2505
                      Oct 26, 2021
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                      I have complaint many time in jio customer care but they did not do any think we are face slow internet issue in my are since last 4 to 5 month we all are students and we have to take online classes.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        D
                        deepakmahla
                        from Jaipur, Rajasthan
                        Oct 25, 2021
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                        Address: Reliance Digital

                        I had applied for jio fiber connection on 16/10/21 and jio representative came within 1hour to collect money and i paid him Rs 2475, and received Order No NO0000J1J9MW and aince then continous rescheduling appointment messages has been sent by jio, feeling cheated because jio representative said that it will be installed today, now no one is responding or even picking up call. Such a fraud company, please provide me with some solution.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          B
                          Bhanu Sangat
                          Oct 25, 2021
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                          Address: Falt no-714, type-1, gulabi bagh, delhi-110007

                          Sir my name is bhanu pratap I have got an call from ruhi verma about this job she had taken my interview for the post of store incharge. after selection she pitch on call to pay 850rupees for offer letter and I paid 850rupees in account no.[protected] IFSC code-sbin0011174 according to her for getting this job. After that she transferred my call to tara Kashyap she told me you have to pay 2100rupees security ammount for getting joining letter from reliance jio infocomm Ltd. Company and she also said the company will provide you joining kit like mobile phone, laptop, dress and shoes for work with reliance jio at your home address in 2 days. According to tara Kashyap I paid 2100 rupees again in same account of company after receiving joining letter.after that I called to manager chahat khanna I had got her contact number from joining letter now she is telling me you have to pay 4500rupees for your 3 days training and for your courier also that you got from company's given address in the joining letter. After hearing about 4500rupees payment for training I deny to pay again and request for refund my total paid ammount of rupees 2950. Now she is telling me you have to do an email to our company's reliance jio infocomm limited website for refund your total amount of 2950 rupees.
                          Please help me to refund my total paid ammount of rupees 2950. And if they are fraud then take immediate action to against them for using reliance jio company's name to fraud with me or anyone else. I am sending you ruhi verma's Identity Card back side that she's given me on whatsapp n also sending you ruhi verma, tara Kashyap and chahat Khanna's contact number.
                          Please help me. ruhi verma-[protected], tara kashyap-[protected], chahat khanna-[protected]
                          Thanking you
                          Name-Bhanu Pratap
                          Contact no-[protected]
                          Current address-flat no.714, type-1, gulabi bagh, delhi-110007
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            V
                            Vimsraj
                            from Chennai, Tamil Nadu
                            Oct 24, 2021
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                            So many times Jio team booked an uninstallation appointment, but no one visited to resolve this issue.

                            Jio Number - [protected]
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              P
                              Pratik Kumbhar Pk
                              Oct 23, 2021
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                              Address: Moglai Lane No. 6 Dhule Maharashtra India

                              Jio fiber is available at my neighbors building but note to me why is this comparison. They are saying vendor is not ready to work their then how you gaved connection to my neighbor. It's not fair.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                A
                                Aparnakris
                                Oct 23, 2021
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                                This is to state that I recharged for Rs 2399 through My jio app to a wrong number .kindly refund as soon as possible.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  M
                                  Mahesh Kalidas
                                  Oct 23, 2021
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                                  Address: Thakurli East

                                  Every time there is power cut in my area I lose jio internet after 30 minutes.

                                  Since when did phone and net connection became electricity dependent?

                                  Why only Reliance Jio has this problem. I have alternate connection with Vodafone and their net is seamless.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    mohinishnandwana
                                    from Harda, Madhya Pradesh
                                    Oct 23, 2021
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                                    Address: Bhopal Peer Gate

                                    I have asked for sim replacement for my deceased mother, its been 3 months since i asked for it. And everytime i call jio office Bhopal they delay it saying it will be done in 3-4 days and they forget. I am in urgent need for sim. I am not gonna go there each day and beg for the same. Jio office bhopal people are just lazy.
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      Gautamvish
                                      from DEORIA, Uttar Pradesh
                                      Oct 22, 2021
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                                      Address: VILL-BHERA PAKER KALA, P.O-YADDU PARSIYA
                                      Website: Google

                                      I think not fee work from home jio company please tell me
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                                        N
                                        Nainciee
                                        Oct 22, 2021
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                                        Address: Maker Chambers IV, 222 Nariman Point, Mumbai, Maharashtra, India
                                        Website: www.jio.com

                                        Hi, i am new jio user. Getting recommendations about this jio network i decided to give it a try, but i doesn't seem to be worth. Jio has been unduly exhausting my data. Checking up on my DATA USAGE setting it clearly shows 900MB has been used out of 2GB . While CONTRARILY i get messages of being used my 90 % of data . Now i need a clarification of this happening. Or SWITCHING to other networks is always a better pick.🚫
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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