Submit a Complaint
Claimed

Reliance Jio Infocomm Complaints & Reviews

www.jio.com
1
Updated: Jan 16, 2026
Complaints 6640
Resolved
370
Unresolved
6270
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Reliance Jio Infocomm

Reliance Jio Infocomm reviews & complaints page 53

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
T v venugopal
Jun 2, 2021
Report
Copy

Address: Peruvaram n.paravur ernakulam

Hello,

I have recharged a wrong number [protected] instead of the right number [protected] via Google pay.

I have recharged the ₹555 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you in anticipation,
T V Venugopal
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ankita@2000
    May 31, 2021
    Report
    Copy

    Address: 1454-13 no gali ,govindpuri kaka ji new delhi

    I Ankita Chauhan R/O 1454 Gali No. 13 Govindpuri Kalkaji New Delhi-110019 Had Called Mr. Jitender Of Jio Fiber On 16th April 2021 For Installation Of Wi-Fi Connection at Our Above Address. He Came and Took 1500 Rupees for Intallation of Connection. Till Date He Has Not Given Any Reciept And Not Installed Any Connection. After Enquiring From Other Sources I Came To Know There Are No Lines Of Jio In Our Area. I Think Mr. Jitender Has Cheated Me Please File A Complaint Against Mr. Jitender for a Cheating Case. His Mobile No. Is [protected], [protected]
    Thanking You
    Yours Faithfully
    Ankita Chauhan
    1454 Gali No. 13 Govindpuri Kalkaji New Delhi-110019
    Contact No. [protected]
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gideon Gidz
      May 31, 2021
      Report
      Copy

      A friend of mine has done recharge from his sbi account for 199/-. It was successful from the bank side but i didn't get any sms from jio company. Please do the needful.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        SRI RAMAJEYAM Tamil
        May 29, 2021
        Report
        Copy

        Jio fiber bad technical support

        I have Jio fiber connection ...its disconnet more time ...

        i compalin customare care ...but he is also disconnect my call ..

        i am suffer lot...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        J
        Jeetul
        May 29, 2021
        Report
        Copy

        Hello team payzapp (Hdfc),

        This side Jitendra[registered mobile nos [[protected]], by mistake while i recharge my nos [[protected]] [ one digit will change to 7 instead of 5, i seen just recharge done]but the recharge done another nos i shocked when i seen, that nos also not working state i tried calling.

        I request kindly take prompt and appropriate action and refund by amount i. E 555/-rs

        Details:
        Date:29.05.2021
        Amount:555
        Mobile-nos:[protected]
        Transaction-id:[protected]

        Kind regards
        Jitendra
        [protected]
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Snigdha Borah
          May 29, 2021
          Report
          Copy

          I did my recharge yesterday and today and it has been successful but its not working it says that I have reached my limit of transaction then how do I get the money back? If its not accepting
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            hershay
            May 27, 2021
            Report
            Copy

            Today 27may2021 I recharged for 599rs for my jio number through Google pay. The money was paid but recharge isn't done yet and it says WAITING FOR CONFIRMATION.
            Attaching screenshot below
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              F
              Fifa
              May 27, 2021
              Report
              Copy

              Address: Throughout india
              Website: Jio

              Hello there!
              This is Javid Sofi from shadipora, drugmulla, kupwara, Kashmir. I've been making complaints to jio for poor connectivity for months now but to no avail. In my area, jio has a tower which doesn't function for hours a day. Just few days back, fire broke out in the neighborhood and jio tower as usual wasn't functioning and we couldn't call for help. Poor network and denial of access to internet is badly hurting students. Even after numerous complaints, jio doesn't isn't paying any heed to it. Please do look into it and hold them accountable.
              Regards, Javid Sofi
              Village ( shadipora, drugmulla, kupwara)
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Khurshed1386
                May 26, 2021
                Report
                Copy

                I am facing problems using internets calls in my house. Shows only one or two signal bars in my house and can't browse internet and video buffering. Please take necessary action. Thanks
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hridaya Jain
                  May 26, 2021
                  Report
                  Copy

                  Website: jio

                  Jio fiber recharge not reflecting still after 2 days from recharge
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nitin Khabiya
                    May 25, 2021
                    Report
                    Copy

                    Address: Jain International Organisation. Mumbia
                    Website: jiojac.com/Index.html

                    I am taken Jio policy for last 6 years as it has been promoted to us saying JIO for being a facilitator for this highly beneficial Group Mediclaim Policy for social upliftment of Community for Jain people.

                    But I come across other side of coin when I submitted my first claim after 6 years and submitted hard copy of all the requirement documents but they are just making excuses and does not reimburse the payment so far.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Ppdy
                      May 24, 2021
                      Report
                      Copy

                      Dear sir,

                      मै प्रवीण पांडे, छत्तीसगढ़, दुर्ग जिले से हूँ l मेरे पास shine.com के द्वारा पलक चौहान नाम की एक lady का call आया था... उन्होंने मूझे रिलायंस jio मे सुपरवाइजर के पद पर नौकरी दिलवाने की बात कही और फिर उन्होंने दूसरी lady ज़ीनत कुरैशी से इंटरव्यू के लिए बात कराया l इंटरव्यू के बाद मूझे सिक्योरिटी डिपाजिट हेतु 850रू ट्रांसफर करने के लिए कहा गया l उपरोक्त अमाउंट ट्रांसफर करने के बाद मूझे मेल पर offer letter भेजा गया एवं dress इत्यादि कूरियर हेतु कूरियर चार्ज के लिए 2100रू ट्रांसफर करने के लिए कहा गया l उपरोक्त अमाउंट मेरे द्वारा आज 24 may 2021 को ट्रांसफर किया गया है l

                      परन्तु मूझे शक है कि ये फ़्रॉड है... उपरोक्त दोनों lady का mob no अभी on है l जो मै नीचे शेयर कर रहा हूँ l और साथ ही ट्रांसफर किया गया bank acc का डिटेल भी send कर रहा हूँ l

                      Palak Chouhan: [protected]
                      Zeenat Qureshi: [protected]

                      Bank डिटेल जिसमे मेरे द्वारा पैसा डलवाया गया :
                      A/C no.: [protected]
                      IFSC: IDIB000A565
                      INDIAN Bank

                      अतः आपसे विनम्र निवेदन है कि उपरोक्त दोनों ladies की जाँच करे एवं यदि ये fraud job offer है तो इनके खिलाफ action ले l

                      मेरा contact no [protected] है l
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Helpful
                      3 other people found this review helpful
                      3 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Ppdy
                        May 24, 2021
                        Report
                        Copy

                        Dear sir,

                        मै प्रवीण पांडे, छत्तीसगढ़, दुर्ग जिले से हूँ l मेरे पास shine.com के द्वारा पलक चौहान नाम की एक lady का call आया था... उन्होंने मूझे रिलायंस jio मे सुपरवाइजर के पद पर नौकरी दिलवाने की बात कही और फिर उन्होंने दूसरी lady ज़ीनत कुरैशी से इंटरव्यू के लिए बात कराया l इंटरव्यू के बाद मूझे सिक्योरिटी डिपाजिट हेतु 850रू ट्रांसफर करने के लिए कहा गया l उपरोक्त अमाउंट ट्रांसफर करने के बाद मूझे मेल पर offer letter भेजा गया एवं dress इत्यादि कूरियर हेतु कूरियर चार्ज के लिए 2100रू ट्रांसफर करने के लिए कहा गया l उपरोक्त अमाउंट मेरे द्वारा आज 24 may 2021 को ट्रांसफर किया गया है l

                        परन्तु मूझे शक है कि ये फ़्रॉड है... उपरोक्त दोनों lady का mob no अभी on है l जो मै नीचे शेयर कर रहा हूँ l और साथ ही ट्रांसफर किया गया bank acc का डिटेल भी send कर रहा हूँ l

                        Palak Chouhan: [protected]
                        Zeenat Qureshi: [protected]

                        Bank डिटेल जिसमे मेरे द्वारा पैसा डलवाया गया :
                        A/C no.: [protected]
                        IFSC: IDIB000A565
                        INDIAN Bank

                        अतः आपसे विनम्र निवेदन है कि उपरोक्त दोनों ladies की जाँच करे एवं यदि ये fraud job offer है तो इनके खिलाफ action ले l

                        मेरा contact no [protected] है l
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        May 24, 2021
                        Updated by Ppdy                         Dear sir,

                        मै प्रवीण पांडे, छत्तीसगढ़, दुर्ग जिले से हूँ l मेरे पास shine.com के द्वारा पलक चौहान नाम की एक lady का call आया था... उन्होंने मूझे रिलायंस jio मे सुपरवाइजर के पद पर नौकरी दिलवाने की बात कही और फिर उन्होंने दूसरी lady ज़ीनत कुरैशी से इंटरव्यू के लिए बात कराया l इंटरव्यू के बाद मूझे सिक्योरिटी डिपाजिट हेतु 850रू ट्रांसफर करने के लिए कहा गया l उपरोक्त अमाउंट ट्रांसफर करने के बाद मूझे मेल पर offer letter भेजा गया एवं dress इत्यादि कूरियर हेतु कूरियर चार्ज के लिए 2100रू ट्रांसफर करने के लिए कहा गया l उपरोक्त अमाउंट मेरे द्वारा आज 24 may 2021 को ट्रांसफर किया गया है l

                        परन्तु मूझे शक है कि ये फ़्रॉड है... उपरोक्त दोनों lady का mob no अभी on है l जो मै नीचे शेयर कर रहा हूँ l और साथ ही ट्रांसफर किया गया bank acc का डिटेल भी send कर रहा हूँ l

                        Palak Chouhan: [protected]
                        Zeenat Qureshi: [protected]

                        Bank डिटेल जिसमे मेरे द्वारा पैसा डलवाया गया :
                        A/C no.: [protected]
                        IFSC: IDIB000A565
                        INDIAN Bank

                        अतः आपसे विनम्र निवेदन है कि उपरोक्त दोनों ladies की जाँच करे एवं यदि ये fraud job offer है तो इनके खिलाफ action ले l

                        मेरा contact no [protected] है l

                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Marie1971
                          May 24, 2021
                          Report
                          Copy

                          On 24 May 2021, I had recharged my jio number with the Rs.199 plan (28 days) which gives 1.5GB per day. My debit card was used for the transaction and the app(MyJio) showed that the transaction was successful. However, my plan has not been activated yet. Please resolve the issue
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            DOMINIC HRANGCHAL
                            May 22, 2021
                            Report
                            Copy

                            Address: Rongrong, North Garo Hills, Meghalaya, India

                            Why in all over our country India who ever use this Jio sim, why network is always bad but we have to pay a lot for the recharge which doesn't even last long. If we pay for the billing recharge then why not gives us a proper internet connection. Some people are students who has to write and have an online test, class and exams too and some o[censored]s work most of the time using internet who doesn't have an wifi connection are getting a great lost because of Jio. Please set up as soon as possible and let the network connect work in best way like before of not stop the company and band this Jio completely cause its creates lots of lost among the men and accross the country.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              royalritiktyagi
                              May 20, 2021
                              Report
                              Copy

                              Address: VILL PELI PO KAPASUA AMROHA 244231

                              Dear Sir,

                              we are not able to do work from home due to network issues.
                              We have faced network issue from 19th May 2021.
                              We have not resolved yet.
                              Please help on urgnet basis.

                              Thanks&Regards
                              Name - Ritik Tyagi
                              Vill - Peli
                              PO - Kapasua
                              Dist. - Amroha
                              Pin code = 244231
                              Contact Number [protected]
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rishavmansuri
                                from Khadki, Maharashtra
                                May 20, 2021
                                Report
                                Copy

                                I have tried email and in-app complaint but still no representative takes the matter seriously .I had recharged with 30 mbps plan and it is barely giving 11 at max .Seriously pathetic complaint management system by jio fiber (only for name fiber).
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sanket Udawant
                                  May 19, 2021
                                  Report
                                  Copy

                                  My data balance is exhausting very fast. In the morning itself it gets 50% exhausted without using any.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    shrutika mehta
                                    May 19, 2021
                                    Report
                                    Copy

                                    Hello

                                    Jio recharge done but not activated.

                                    Thanks
                                    Shrutika Mehta
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      [email protected]
                                      May 18, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Sonipat

                                      Mere pass ik mam ka call aaya vo kh rhi h aap jio m job krna chate h mene kha ha toh vo kh rhe interview dena pde gya aap doc bhej dijiye or 400 rs doc verification charge
                                      May 18, 2021
                                      Complaint marked as Resolved 
                                      6239721570
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Reliance Communications
                                        3
                                        (22896)
                                        Corporate Incentive Solutions
                                        2.5
                                        (2)
                                        Matrix Cellular
                                        3.4
                                        (373)