Reliance Jio Infocomm Complaints & Reviews

Respected sir/madam,
I am ... (Jio Router Customer mob no. [protected]). I have made two recharges through the My Jio app on 11.06.2021 and 12.06 2021 for Rs 199 and Rs. 399 respectively. That is not reflected in my Plan (got information from Customer Care also). I humbly request you to kindly take an action for refund my recharge amount as early as possible or kindly do needful.
Thanking you

Details of transaction below
Date of recharge.[protected] and 12.06.2021
Recharge amount. Rs. 199/- and Rs. 399
Mobile no. [protected]
Transaction reference. VSB[protected]IGALHKWQR9 & VSBI[protected]GALHMRPU8

I bought a JIO fiber connection order no is NO0000HGTCZL on the booking day they charged me twice 1500 and 1500 for booking I complaint it to customer service they told me that we received the dual transaction and one will reversed back in 3 day form past 2 week i'm following up but investigation going no where also they promised me that installation will be done in 24-48 hrs but whenever I call they give me new date and time neither they are refunding me nor they are doing installing. Today 3 guys visited at my home for installation and told me that if you give me 1k bribe then I will install your fiber else will keep this on hold. they are only taking money and not providing any service.

I did recharge on my Jio's number of rupees 555/- on 10th of June 2021 at 8:39AM. Amount got deducted from my bank and bank payment status was shown as successful but I didn't received any SMS confirming that nor my Internet service started and nor my calls are getting connected. I wrote a mail to customer care on jio.com but they didn't reverted back.
I am attaching the screenshot of the payment details. Payment was done through Bank of Baroda app mconnect plus.
I am unable to make any outgoing calls in spite of recharging it. Please resolve it immediately.

Date of recharge: 10th June at 08:39AM in the morning.
Mode of recharge: through Bank of Baroda app m connect +.
Amount of recharge: 555 RS/-

Regards,
Aman N Hindocha

Dear team,

i have port my number from AIRTEL to JIO before four day, and my old airtel number deactivated but JIO number is not activated still.

My ported number is :-[protected]

I have opted for a JioFiber Connection and post that a Reliance Jio Representative has visited on 08/06/2021 and I have made on spot payment.
The respective person confirmed that installation will be done on the same day itself and I also got a installation appointment text message from Jio stating the same.

Later on on 8th June I got another message that installation is rescheduled
on 11th of June.
I was confused so I got in touch with one customer care executing and shared the concern and he fixed an appoint on 9th June 10 AM.

But again repetition of same incident happened and I called the local "Manager" who contacted me first for the connection. He assured it will be done today. But rather I got another intimation over message and email that it is further rescheduled to 10th June.

I reached out to customer care executive again and he directed that by today 3 PM it will be done anyhow. But eventually there was nobody who came nor any intimation that I received.

I had to contact the customer care executive again and the lady this time said she can arrange an appointment but cannot commit any time or date for that matter.

But she had again rescheduled it to 10/06/21.

I have never seen such bogus and careless behavior from any organization and I believe there needs to be little sense of commitment.

Hii jio team

I'm Devendra manjhi and I'm trying to recharge my jio fiber of rupees 470 but its not happening and the amount is deducted from my account
So please check my amount and Refund my money
I attached the screenshot of my transaction for your reference

Regards Devendra manjhi

My daily pack of 1.5GB complated at morning 11 am, Then rechaged data vaucher Rs 21 for 2gb, Recharged susscessfully message came from jio, after 5 min, another message came, " you have completed 2gb data". How can complete 2gb data with in 5 minutes. This showing jio making data fraud.

Hello,

i have recharged a wrong number[[protected]] instead of the right number[[protected]].via phonepay, reference number is[[protected]] reference id[[protected]] on 08/06/21 at 8:10 am.

i have recharged the ₹555 pack .kindly cancel the reacharge or please tranfer the reacharge to the correct number.

please help me.i eill be grateful for the help provided to me.

thanking you in anticipation,
soumithri

I am a jio user and I have an active plan which benefits for 2gb internet data per day.
Today The message from jio shows that my internet data for this day got exhausted but it does not really got exhausted and i have proof for it as my data usage in the mobile detects only 1.65 gb of data got used but the message shows that I have used my 2 gb quota of data for today. I am so disappointed of this and I need to use my data for which I have paid. So request in this complaint to order the company to pay me adequate compensation.
Thank you

I've recharged for my number on 06 june 2021 (Rs.349). Recharge not done but money debited from my account. please refund my money back or else make recharge successful my jio prepaid Reference ID is[protected]

my jio number is [protected]

Name Saravanakumar
Contact no [protected]

Ive recharged my number [protected] with myjio app for ₹51 net pack 2 times and it shows recharge successful but still has not been reflected

I have recharged by jio number [protected] with ₹51 data addon pack 2 times, it shows recharge is successful but has not been reflected in my account

I have made my recharge but recharge has not received yet and amount is deducted and transaction is succesfull but recharged not received

There is one person who was my classmates he got a hold of my number which now i have given to my sister, he stalked and threatened. After I blocked him, he still keep on calling sometimes 12 to sometimes atleast average 200 calls, this is a cyber harassment and I hope Reliance jio to check on it.

Hello,

I have recharged a wrong number [protected] instead of the right number [protected] via Google pay.

I have recharged the ₹555 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you in anticipation,
T V Venugopal

I Ankita Chauhan R/O 1454 Gali No. 13 Govindpuri Kalkaji New Delhi-110019 Had Called Mr. Jitender Of Jio Fiber On 16th April 2021 For Installation Of Wi-Fi Connection at Our Above Address. He Came and Took 1500 Rupees for Intallation of Connection. Till Date He Has Not Given Any Reciept And Not Installed Any Connection. After Enquiring From Other Sources I Came To Know There Are No Lines Of Jio In Our Area. I Think Mr. Jitender Has Cheated Me Please File A Complaint Against Mr. Jitender for a Cheating Case. His Mobile No. Is [protected], [protected]
Thanking You
Yours Faithfully
Ankita Chauhan
1454 Gali No. 13 Govindpuri Kalkaji New Delhi-110019
Contact No. [protected]

A friend of mine has done recharge from his sbi account for 199/-. It was successful from the bank side but i didn't get any sms from jio company. Please do the needful.

I have Jio fiber connection ...its disconnet more time ...

i compalin customare care ...but he is also disconnect my call ..

i am suffer lot...

Hello team payzapp (Hdfc),

This side Jitendra[registered mobile nos [[protected]], by mistake while i recharge my nos [[protected]] [ one digit will change to 7 instead of 5, i seen just recharge done]but the recharge done another nos i shocked when i seen, that nos also not working state i tried calling.

I request kindly take prompt and appropriate action and refund by amount i. E 555/-rs

Details:
Date:29.05.2021
Amount:555
Mobile-nos:[protected]
Transaction-id:[protected]

Kind regards
Jitendra
[protected]

I did my recharge yesterday and today and it has been successful but its not working it says that I have reached my limit of transaction then how do I get the money back? If its not accepting