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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Reliance Jio Infocomm Phone Numbers

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Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 54

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N
nick singh
from Lucknow, Uttar Pradesh
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The full refund amount is not yet processed

Address:441 mathura road, jangpura

I m not getting any positive response for resolution from any support team for refund of the complete amount. The device was successfully picked up by service engineer after testing.The full refund amount is not yet processed. I registered my request to cancel my connection within the trial period. I have paid 1500 towards the security amount.As they refund only got 500/ - back and not 1500 / - which was committed.I have raised around...
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I am writing to tell you that I am facing issue internet in services. It is troubling since last one month. I have complained many times on customer services but nobody responded. Now I am writing a complaint letter to restore my internet services urgently....
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M
Munns kathi
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About network issues

Address:Kanpar village, doliya, surendranagar 363430

Hi. I am regular User and part of Jio family from vary first day of establishment, I am living in Ahmadabad, and my native place my village is Kanpar, near doliya, Sayla district, surendranagar, Gujrat. Pin code is 363430
I am frequently used to be in my village alternat days.. I suffered lots of because of network issues. Not only me lots of other villegers have same problem but they don't know what to do. So complaining about this.....
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M
Munendra pathak
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New tower installation

Address:Village + post pilakhana dist Bulandshahr

New tower installation airtel
But i need tower installation but no response airtel team again and again complaint 198 but no response
Airtel team please help me okay...
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P
Pabitra Sankar Das
from Bhubaneshwar, Odisha
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Regarding poor network services

Address:Locality Office Address of Reliance Jio-Near Bada Bazar, Baripada, Odisha, Pin-757001

I am an regular user of Jio Network from almost 5 years, but Jio network strength is very poor from past 2.5 years due to which there is a lot of
issues regarding Internet connectivity, due to slow internet speed I am facing many problems in online study and other important works. I Complained about the network regularly from past 2.5 years, till now there was no response from jio. When u call them they took 90 days to solve this,...
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Address:Village- Bisambhar pur, Post-Aurra P.s-Tariyani, District- sheohar, Pincode-843131, State- Bihar, Latitude- 26.399296 Longitude- 85.327704

I have been using Jio Network from almost 4 years, but Jio network is very low and network disappears from my location, due to which there is a lot of problem in making calls and running Internet, due to slow internet speed I am facing many problems in online study and other important works. I Complained about the network regularly in 4 years, till now no issue has been solved, There is no any jio site within two km on my location, I am badly...
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My account is debited by rs 199 but recharge has not come...
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S
Sheetu345
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Jio recharge of 599

Respected sir,
From past few days, I'm noticing that I do not use my whole data and they show that your data is exhausted and they limit my data experience.
Today also, I have used 650 MBs approx and they're showing that I have used 50% of my data.
This is in my opinion very unfair.
I'm attaching pictures of the same as well. Kindly look into the matter and do the needful asap....
+2 photos
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M
mounica168
from Bengaluru, Karnataka
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Network connectivity issue for a long time

I've been facing internet connectivity issue since 10 days. Please resolve it soon...
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O
osamr
Jun 21, 2021
This thread was updated on Jun 21, 2021
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Non Refund of money, in spite of matter resolved,

Dear Sir,
On 28 JAN' 2021; Rs. 2599/- was deducted from my account of STATE BANK OF INDIA for recharge of mobile from JIO.
Proper report was submitted to your good dffice and I was informed bt my Bank that the matter was resolved and Refund Process is in progress. But, till date no money has been refunded.
One telephone call was made to me asking my details which was not provided to avoid any fraud/risk.
My details...
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N
Narendra Bhattarai
from Jaipur, Rajasthan
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JIO service is very poor

Address:JIO

SR0000126MF0 is complaint number which i had lodged on 7th Sept 2020, at that time they were assured me to resolve the issue within 60 days, but they didnot took any measure to solve the problem.

after 60 days, again i raised the issue, again they took 60 days.

now its 3rd time i raised the issue, still they are saying 60 days...

why JIO service provider is not providing better service, why negligence...
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R
Raghunayagan
from Chennai, Tamil Nadu
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JioFiber Cancellation amount refund not processed

I Cancelled my jio fiber connection on December 2020. Still now refund is not processed. Very poor customer service. So I am going to cancel my other connection too and change my mobile network to other service providers. I used to be an Airtel customer but their customer care was always good. Will stay away Jio service provider....
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S
subhash1986
from New Delhi, Delhi
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Mobile tower installation

Address:bhagwanpur
Website:www.jiotower.org.in

This is wrong and right succession plz...
+3 photos
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A
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to keep up the demands of consumer, substandard services.

Address:Karan Rhea, Sainath Nagar, Pune 411014
Website:www.jio.com/fiber.html

I have raised a disconnection request for my JIO Fiber connect on 25th Jan, till date they haven't disconnected my services and no engineer have visited home for the disconnection and picking up or router & STB.

Everyday I get two emails regarding the reschedule of engineer visit to home for uninstallation of services and this is continuing from day one (Jan 25th)...
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P
Premkumar Shah
from Bengaluru, Karnataka
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E-refund is issued but not credited in my bank account

I have converted my mobile number [protected] from jio postpaid to jio prepaid on[protected]. At this time I have already paid Rs. 200 more than bill amount. Jio care representative told me that the additional amount will be refunded directly to your bank account. I have received e-refund link from jio on[protected]. I have filled all necessary details and bank account details along with cancelled cheque. And they told me that the e-refund...
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S
sushilshrivastava
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Data exhausted without consuming

Address:Chhatrapati nagar Rewa

I received my daily data 1.5 GB on 25/02/2021 at 12.36 am and showing 50percent data exausted at 12.43 am and fully exausted at 12.46 am although I am not use any activity on that time on mob this no how my data fully consumed pl explain me and my data bal recover my account...
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G
gsborade
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Recharge not successful

Website:AVENUES INDIA PRIVATE

Dear Sir,

i have tried for recharged my mobile, amount is deducted from A/C but not recharge not completed successful.

total amount of deduction Rs - 199/-

Transection reference -IGAKMEUJM5 TRANSFER TO [protected] AVENUES INDIA PRIVATE

kindly do the needful for refund my amount today itself....
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S
Sneha devika
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Recharged but not working

I have recharged my mobile number for 50 rupees but it is not working...
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Address:Moradabad

Dear Team,

This is to bring in kind attention that I have been following up with the person Name- Gurjot Singh, phone no. [protected], Email Id-gurjot2.[protected]@ril.com for my refund of INR 1000 which I paid in cash few days ago (1st Feb, 2021 ) for JIO fiber setup. Also, I paid 1500 through google pay which was refunded when I cancelled the request.
Now I am following up with him from last few days but he is giving some...
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S
snjha
from Raha, Assam
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Fraudulent phone for Reliance 5G Tower installation.

I have received a phone call from Pallavi Sharma ([protected]) on my no. [protected] for installation of Reliance Jio 5G tower saying send the land details with identity proof at Whatsapp no. [protected]. They also have mail id- [protected]@RelianceJio5G.in. After satelite satellite verification they confirmed by mail and asked for DOT registration no. Then a call from Diya Roy ([protected]) came asking for DOT registration through a mail ID by online...
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