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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 54

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S
Samriddhi Yadav
May 7, 2021
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Alloted someone else number to me

I am getting a lot of wrong number Calls on my jio number .So I just want to know that if this number was previously allotted to another customer? Because I am also receiving his /her personal bank details as well as calls.
receiving someones else bank details may lead to a big crime . I am frustrated with calls and answering them that it is a wrong no. . Please help me with this.

Jio doesn't care about someone's privacy....
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Samriddhi Yadav
May 7, 2021
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Website: www.jio.com

I am getting a lot of wrong number Calls on my jio number .So I just want to know that if this number was previously allotted to another customer? Because I am also receiving his /her personal bank details as well as calls.
receiving someones else bank details may lead to a big crime . I am frustrated with calls and answering them that it is a wrong no. . Please help me with this.

Jio doesn't care about someone's privacy. I receive even the bank details of that person to whom this no was previously allotted. I can't trust jio now.. In case if I change my no. I have to think that maybe someone would be receiving my personal details...

This is very disappointing jio need to work on it..otherwise, jio users will loose their trust and users will start using other services.

Jio services are Very irresponsible and they cannot assure integrity. I called on jio complaint number also (198) but it never gets connected. I want to talk to jio customer care agent I tried calling on[protected] tried every possible thing to get out of it. But still, there is no proper response regarding my concern.

I mailed at [protected]@jio.com about everything I discussed above. but still, jio doesn't care about their users.

strict action should be taken its very much frustratating to answer unknown calls i am continuously blocking unknown calls .please please please help me with this.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    spprasans
    May 7, 2021
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    My jio fiber internet not working from 03.05.21 (Monday) and i have raised a service request: SR000014TIMD on the same day. No one visited my home and problem not resolved but SR closed automatically on 06.05.21(Thursday).

    Again i have raised an SR on 07.05.21 and one of the service engineer named Mr.Yuvaraj called me and said me to move to some other ISP provider as we couldn't resolve the issue and harassed me.

    I'm hopeless and depressed due to this.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      VinayBairagi
      from Powai, Maharashtra
      May 7, 2021
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      Address: Mumbai

      Improve your network coverage and internet speed soon.

      Otherwise you please provide Jio Giga fiber in our area because you have very slow speed in Jio SIM and the network coverage is not good, so that calling would also be a problem.

      Phone number[protected]/
      Address - babaliya pincode 481885 mandla mp
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        pritampatel8
        May 6, 2021
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        I am facing issue with my Jio fiber connection for the 7th day now. I have been calling the customer care everyday, and every time I have called, they said the service executive would visit my home and fix the issue and they never come. Today with disappointment I disconnected my connection.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          Silu priyatam
          from Delhi, Delhi
          May 6, 2021
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          I have been complaining about bad network of jio since 04 months. The customer care representatives and jio mobile app is saying the problem will be solved in some days. However, about 04 months passed, still i am suffering bad network quality. There is a girls hostel in my apartment where 50 girls are staying. They are also raised their voice against the bad network of jio. If the problem will not be solved in 5-10 days, we almost 60 customer of jio will jump to another network. Keeping in view of above, it is requested to take suitable action pleaase.
          Address :-
          arunadaya apartment, maple green, plot no. 339,
          premises no. 2027, nayabad main road, nayabad avenue, kolkata, w.B-70009
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            Silu priyatam
            from Delhi, Delhi
            May 6, 2021
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            I have been complaining about bad network of jio since 04 months. The customer care representatives and jio mobile app is saying the problem will be solved in some days. However, about 04 months passed, still i am suffering bad network quality. There is a girls hostel in my apartment where 50 girls are staying. They are also raised their voice against the bad network of jio. If the problem will not be solved in 5-10 days, we almost 60 customer of jio will jump to another network. Keeping in view of above, it is requested to take suitable action pleaase.
            Address :-
            arunadaya apartment, maple green, plot no. 339,
            premises no. 2027, nayabad main road, nayabad avenue, kolkata, w.B-700094
            mob no-[protected]
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              Silu priyatam
              from Delhi, Delhi
              May 6, 2021
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              I have been complaining about bad network of jio since 04 months. The customer care representatives and jio mobile app is saying the problem will be solved in some days. However, about 04 months passed, still i am suffering bad network quality. There is a girls hostel in my apartment where 50 girls are staying. They are also raised their voice against the bad network of jio. If the problem will not be solved in 5-10 days, we almost 60 customer of jio will jump to another network. Keeping in view of above, it is requested to take suitable action pleaase.
              Address :-
              arunadaya apartment, maple green, plot no. 339,
              premises no. 2027, nayabad main road, nayabad avenue, kolkata, w.B-700094
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                Amal raphy
                May 6, 2021
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                Have done recharge from my google pay for 199 plan.Transaction was successful from google pay with transaction i'd but no recharge confirmation received from jio. Attaching screenshot for your perusal.

                How can i get my refund?

                Transaction date and time - 06.05.2021 11.19 Am

                Upi transaction id[protected]
                To - reliance jio infocomm
                [protected]@citibank

                From - amal raphy (federal bank)
                [protected]
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                  kartikcsk
                  May 5, 2021
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                  Website: Jio fiber

                  I have placed a request for disconnection of their Jio fiber connection and wanted them to pickup their router and refund the deposit amount that I have been charged at the time of taking the connection. It has been 4 months since the day I have placed the request. None of their executives turn up to come and collect their router. Everytime i call the customer care, they tell sorry and that they have escalated the matter. But all I get is an sms saying that their service engineer will come on some date. But that particular person never comes. At the end of the day i receive another sms saying that it has been rescheduled to some other date. This has been going on from more than 4 months. Their router is still with me and my deposit amount is locked up with them still. My jio fiber ID is[protected]. My account number is:[protected]. The complaint unmber is: CO00009WOAB2. I am attaching the screenshots of some of the sms that they have sent me. Kindly help me and see that my amount is refunded.
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                    Ajesh Raaj
                    May 3, 2021
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                    I recharged my Jio number through my ATM card with the Transaction I'd: BR000643KK4Q.
                    I want to get a refund and want to do a correct recharge.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      Vasu Naik
                      Apr 30, 2021
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                      Address: Pin 416520 Post Ambadpal , taluka kudal , jilla Sindhudu rg

                      I am from india, Sindhudurg, city kudal from many days any of the card jio network is not working no calls no internet single pinch of network is not available here this is going on from 5- 6 years
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        Open Wings
                        Apr 27, 2021
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                        Website: Jio

                        Hello sir| madam
                        I'm a student, and whenever I sit to take my classes via online due to this Covid pandemic, I get messages that my 90% of my data is used up.
                        I don't know how my data is used up
                        Please solve this problem and if possible please supply me with another set of data today because there is mg classes
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                          Prem812001
                          Apr 26, 2021
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                          Complain about jio fiber.Whenever there is power cut and when it come again, the jio fiber takes a long time about 10 minutes, to re-establish the internet.I am facing problems due to it.Light comes in 2 minute, but internet in 20 min.Please solve this issue as early as possible.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            drdiv
                            Apr 26, 2021
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                            I had recharged my mobile on 22/4/2021 with 329 recharge plan, however the services were not activated. Today morning(26/4/2021), I recharged second time with the same amount. However, no plan is activated failing which i am not able to use my number for calls and internet.
                            I also visited the gallery yesterday where i was informed that it might get activated today.
                            My number is [protected]
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                              karkhanis.aditya
                              Apr 23, 2021
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                              Address: Yeoor Hills, Thane, Maharashtra

                              Dear Sir/Madam,

                              There is no network in the entire Yeoor Vilage since[protected]:30 pm.

                              Can you pls address this issue at the earliest.

                              Best Regards,

                              Aditya Karkhanis
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                                YOUTUBE GAMES
                                Apr 22, 2021
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                                Removal of 2 Mobile Towers — Removal of Mobile Towers (2nos) In Midst Of Residential Area at roof of P-299/A, Mudialy 1st Lane, Garden Reach, Kolkata, W.B., INDIA

                                To,
                                Smt. Antara Acharya, District Magistrate
                                South 24 Paraganas
                                Kolkata

                                To,
                                Shri Dip Narayan Goswami IPS
                                Jt. Commissioner of Police, SB (Security)
                                Kolkata

                                Sub: Removal of 2 Mobile Towers — Removal of Mobile Towers (2nos) In Midst Of Residential Area at roof of P-299/A, Mudialy 1st Lane, Garden Reach, Kolkata

                                We would like to lodge complaint on behalf of residents of Removal of 2 Mobile Towers — Removal of Mobile Towers (2nos) In Midst Of Residential Area at roof of P-299/A, Mudialy 1st Lane, Garden Reach, Kolkata-700024, and thereby putting the life of residents in vicinity in hazardous situation.

                                Our complaint is specific that, one Mr. Babu and brothers resident of P-299/A, Mudialy 1st Lane, Garden Reach, Kolkata-700024, – had licensed his premises to Mobile Company for installation of One more Mobile Tower in midst of residential area of Mudialy 1st Lane, Garden Reach, Metiabruz

                                When residents of Local, came to know about this fact, they immediately objected the said installation and also requested to the said Mr. Babu and his brother for termination of Leave and License Agreement and stoppage of installation of Mobile Tower and also informed him about the hazardous effect of radiation, which eminates from the said Mobile Tower upon the human body and also shown him various news reports.

                                In spite of this, the said Mr. Mr. Babu and his brother, flatly refused to pay any heed to the said fact and evasively replied to residents
                                that ”do whatever you want, I will never terminate the said license

                                As you know that, it is general rule that, mobile towers shall not be allowed within a radius of 100 meters from residential buildings, schools and hospitals and preference shall be given to the location of tower in the open or public areas away from residential locations, as the radiation eminating from the said Mobile Tower causes various effects on human body and worked as slow poison upon the human body. Therefore, various building societies are refusing to install the said Mobile Tower on their building.

                                Hence, the said Mobile Company choosing residential areas as they know that, few people are very greedy about the money and ignorant of their effect

                                As per the rules it is the necessary to give structural stability certificate and drawings, building owners' agreement copy, no objection certificate from neighbors and surrounding areas and other documents has not been given and the neighbours has objection to this installation in their areas.

                                We therefore request you to kindly look in to the matter personally and see that the above tower is removed immediately from the above House in order to prevent further damage to the health of innocent people of the area.

                                Yours faithfully,
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Need immediate action on this
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                                  Yogesh Thorane
                                  Apr 21, 2021
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                                  Sir, my uparwahi village had poor network. We have jio tower installed for about 2 years now. It was very good in the first year of installation. But now network strength become so weak. We have been struggling this since the beginning of 2021. Students are doing online classes, which they felt much difficulties in their classes and their studies. We would like you to request you to fix this problems we are facing as soon as possible. Thank you jio company.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    Ashok5856
                                    Apr 21, 2021
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                                    Hello...My name is ashok...
                                    I got call from jio..for call centre job..
                                    So am submitted my resume...then they asked to pay 1000 rupees for joining.. they told after joining it will refund..till not refunded..and then they asked 3000 thousand for training fee..am paid...then they asked 4000 for bank account am paid... after they told total 8000 will be refund in your account told...but till they are not responding...my 8000 they are stolen...please help me to refund my money 😔
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                                      Hari@123456789
                                      Apr 21, 2021
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                                      Address: Krishnabhavan chekkakonam kachani karakulam p/o

                                      Recharge confirmation not done even after successful payment.
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