Reliance Jio Infocomm Complaints & Reviews

Opted for the new jio fiber connection and payment of 1500/- is done same day in advance. The jiofiber people come to my house and
Committed me to provide connection in 1 day. Still i haven't got the connection after passing almost 20 days.

Daily i need to call the jio fiber operation team 2-3 times in a day and i am getting new commitments and next dates.

Please let me know how i can get refund my...

Dear concerned

I have subscribed jio fiber in the month of July 2020.

At the time of installation itself I spoke to the technical team Mr. Parmedra Yadav and Area Sales Incharge Mr. Rahul that approximately 200 meters of fibre line is hanging in air without any support outside my premises and then it is tied at my rooftop hence it will create problem everyday.

But I was assured that the same will...

I purchased ₹51 from jio and recieved the confirmation with transaction id. But the data wasn't added to my account. So I contacted jio customer service
They told me that, they are raising the ticket and in the meantime, if I need more data, I can purchase another booster. As per the suggestion of customer service representative, I paid for ₹51 and purchased another data booster. Still no data was added to my account. I called...

Over 2 week on discontinue my connection but there is no engineer visit for pickup router please help me...

Hello,

I had registered for a jio gigafibre connection and had paid the full amount.
The technician came and installed the router, but service did not start. He said it will start after 2 hours. Its been a week now and the service has yet not started. I have complained to jio care on twitter, but that did not help.
I called them to send a technician, but no one came.
My jio care says that my connection...

I would like to draw your attention to our area bheleuguri ratanpur mariani aamtol po: 785635 district: jorhat
Jio network is extremely poor in our area it's even difficult to make a call. I have been complaining since 1 or 2 years still this problem is not solved.in this pandemic time when everything is happening online even online studying of students it's difficult with a extremely poor internet. I request you please provide a tower...

I was promised 4G speed before buying Jio . But in my native village, the internet fails to connect most of the times and when it does, the internet speeds are worse than 3G internet speed. They charge same amount of money in both rural and urban areas but the service is worse in rural part of the country. This is loot and exploitation of the innocent people living in rural areas and must be stopped. Network providers must ensure good service...

Hello sir/ma'am,

I am a jio user from last few years and currently facing those issues:

1. Very bad network coverage in my area.
2. Call drop issue almost with every call.
3. Slow internet speed.

Things i have done before coming to consumer forum:

1. I have complained multiple times to jio customer care and also mailed my issue.
2. I am complaining the issue...

On Sept 9, 2020, a new Jio fiber connection was requested at my residence in Nanganallur, Chennai. The request was accepted and an Order Number NO0000F2KPGX was generated..

After checking the feasibility of connection at my residence, I was asked to pay Rs. 1500 on September 12, 2020. But during the actual installation, I was informed that it is not possible to provide the connection due to non-availability of signal. br...

I have been facing slow speed issues since last month and customer service or even the area manager is not bothered to get the device checked so i can get proper speeds as to what i am paying for. I am paying for a 100mbps connection and you can see in the screenshot clearly the speeds that i am getting. The registered mobile number for connection is [protected]...

Mere location me jio mobile ka 20kb se 80kb k beech internet speed hai.
Jabki mene 4g richard karvaya hai.
Thik karen.....

I have applied for a jio fibre and jio fixed voice connection on 16th september 2020 at mulund, mumbai. Order number: no0000f42qj7

The registration was done by their service person and payment was done immediately for the jio fibre gold plan. I was informed that the engineer would come and complete the setup withing maximum 48 hours.

This has not happened. The service person directs me to contact the call center...

Concerned mobile numbers :
[protected]
[protected]
[protected]
[ can list 50 - 100 more numbers. ]

Issues : network bars shows full. But as soon as any call is made or start using the internet, network drop to only 1 bar or no service (Many times).

Location : [ area is literally in middle of the city. ] shivam park street no. 4, behind nagrik sahkari bank. Near raiya chowkdi,...

My jio internet connection is not working from few days. Whenever i call they says its temporarily problem we are working on it. After 2 calls my call is not connected to customer care they are not picking it up. Help please 🙏...

While recharging for a number, jio.com website auto-populated my (non-jiophone) Jio Sim number present in the smartphone, and I ended up recharging Rs. 75 jiophone recharge for my non-jiophone Jio Sim.
Transaction ID: BR0004DJA1BX.
When I raised a complaint to jio.com, they mentioned that recharge cannot be reversed, neither can it be added to my current balance. jio.com is fraud. Why are they cheating customers like this...

I am k. R. Krishnan. I applied for new reliance jio broadband connection.
399/- per month plan. I paid 1500/- refundble deposit.
It is 10 days i applied and the sales person or engineer have not bothered to call back and inform when i will get the connection.
Order no: no0000f1iqht.
My mobile:[protected]
The concerned engineer names and ph no:
Sales jeyachandran: [protected]
[protected]
br...

After a repeated complain jio fiber still not able to get time to fix my internet....

I had recharged my jio number [protected] for the 555 rs plan payment done by amazon upi on 17th of september 2020. I did not receive any sms from jio confirming the recharge and myjio app is not showing any recahrge done in history. The amazon upi transaction id for the payment of rs.555 is available. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

Regards
Kapil...

Network issue & immediately connection disconnected
No office work...

Hey, there
I was using the jio set-top box form the last 6 months, but when suddenly remote of that set-top box stopped working jio is not trying to resolve my problem.
It's been 2 weeks there is no engineer visit till now, daily i'm calling in customer care for problem, they are saying that within 24hr engineer will visit but no one is coming, even their engineers are laying that they visited but no one was at home, while i'm...