Reliance Jio Infocomm Complaints & Reviews

Jio ne call karne ka option mere liye disable kar diya hai
My mobile number [protected]

My jio mobile number: [protected]
Language - hindi
Dear sir/madam muze internet ki network quality jio me bahut slow mil rahi hai jo 30 kbps se uper nahi ja rahi hai muze zoom meetings join karne aur Google meet join karnr me bhi problem aa rahi hai YouTube bhi open nahi hota hai maine kahi bar jio customer Care me call call karne ki koshish ki lekin vo call jaldi uthate nahi 10 se 15 minutes lagate hai aur call uthane ne ke bad turant disconnect kar dete hai aur kabhi kabhi thik se bat bhi nahi karte sir please help me please call me please resolve my issue
Address, Shirapur near hp petrol pump 413801 current location Shirapur

Mera name Mritunjay Pandey hai mai Jio ka employee reh chuka hu. Reliance Jio Point me mai JPAM(Jio Point Assistant Manager) ke post pe Dhanbad Jc(Tundi Jio Point).Kisi karan se Maine Job chhod diya. Ab mujhe jo corporate number diya gya tha wo Postpaid hai aur usko prepaid me change krwana hai mujhko but iske liye mujhe NOC form/ Retention form chahiye jo mujhe nhi diya ja raha hai. Maine 5th Oct ko Apne OBL shaktir kumar se baat kiya NOC form download krne ke Help ke liye but unhone bola mere bharose mat raho aur aaj agar form download nhi hua to kabhi nhi hoga fir Maine apne JCM( Rajesh Dutta) ko msg kiya ki sir OBL Help nhi kar rahe hai wo bole I will try. But koi Help nhi mila to Maine apne ESS portal me jake sim surrender kar diya by mistake se jabki waha sim return krna tha but mujhe bataya nhi gya tha aur pata nhi tha ki aisa krne se NOC form download nhi hoga. Fir mere OBL bole area HR se baat karo wo Help krenge, fir Maine area HR( Manish Dwevedi) se baat kiya but wo bhi Help nhi kiye. Iske baad Maine Lovely Banerjee( CSD department) se baat kiya wo bole HR hi kuchh kar sakta hai. Fir Neeraj thakur(JPL) se baat kiya aur bola sir HR koi Help nhi kar rahe hai wo bole mai kuchh nahi kar sakta. Jab kahin se Help nahi mila to Maine Mr. Mukesh Ambani sir ko 25th Oct ko mail kiye but koi reply nhi mila. Ab problem ye ho gaya hai ki NOC form nhi mila to mera number 31 Oct ke baad close ho jayega. Please mujhe NOC form provide krva diya jaye mere alternate email id pe.
Email- Mritunjay.[protected]@ril.com(corporate)
Alternate Email- [protected]@gmail.com

Dear JIO Team, i have recharged Rs.599 pack to wrong number by mistake to [protected] instead of [protected] by using jio app. Kindly reversal the recharge amount and kindly refund to my jio app or to my account. Kindly help me in this regard please.

Moula Mohammed
Advocate, Tirupati.
[protected]
[protected]

I have been port my Airtel network to Jio network last month. And I have paid high speed data plan worth Rs.399 Postpaid plus. My Internet speed daily working at very very low speed of below 500Kbps. This is 2G speed. Jio is cheating with people for giving 4G Speed. I have been compliant raised to jio care many times. They are not improving internet speed for me. Here my below details:

Name : Karthick
Jio number : [protected]
Email ID : [protected]@gmail.com
My plan : 399

Dear Sir/Madam
During a Jio recharge of ₹599 on my Jio number from my Jio app on 28/10/2020 at 14:25 through ICICI UPI Id the recharge fails but the respective amount has been debited from my ICICI Bank Account immediately after the process and an error message showing the recharge failure displays on My Jio app. Please credit my debited amount as soon as possible, it's a humble request to take action on the above mentioned content immediately. Kindly contact me on [protected]
Below is the following message that I got from ICICI Bank after debited my account balance:-

Acct XXX615 debited with INR599.00 on 28-Oct-20 and [protected]@yesbank credited.Info:UPI[protected].Call 18002662 for dispute or SMS BLOCK 615 to [protected]

Thanks and Regards
Kashish Takkar

Respected Higher Authorities of Reliance Jio

Lattitude and Longitude
26.3999670 and 85.3283880

Vill- vishambhar pur, po-aurra, tariyani, dis- sheohar, pincode-843329

I had bring the Complaint regarding network coverage concern of our area there is no network at all in our area.

Plz Registered network Complaint and forward my Complaint to Network Team and tell them to visit at my Location and analysis the Network Coverage Issue ...and if it not Resolved New Site Required I m happily to Give my Land For Network Tower Installation Process

Plz Send the Network team at my Location and Register the Network Complaint immmediately at my Location Waiting For the Resolution From u r end

We are totally Frusted of Network Coverage Since 4 year no stick available and Population in our Village is 4000 Everyone had Same Connection but don't have to knowledge to appeal the Complaint and Don't have time to Communicate with Executive

So please Register Network Complaint and Forward my Concern to Relavant Team Immmediately at my Location

I am a Jio user. My customer id is [protected]. Now I am experiencing connectivity issues frequently. Sometimes the signal strength is found very low but sometimes even when the signal strength is sufficient, browsing speed will be very low or no connectivity at all. Even though I filed complaints, no response was received. I hope necessary action will be taken in response to my complaint.

I tried using my Jio number after a gap of 4-5 months and also did a recharge which went through successfully. I was not getting the Jio signal and later when I visited the Jio store I was told my number has been re-issued to someone without keeping me informed. Jio store staff said that it is an automated process and the number will get assigned to someone else if a subscriber does not re-charge the number in time. How can Jio assign my...

I have been using Jio Network from almost 4 years, but Jio network is very low and Sometimes the network disappears from my location, due to which there is a lot of problem in making calls and running the Internet,
I Complained about the network regularly in 4 years, till now no issue has been solved, There is no any jio site within two km on my location, I am badly cheated by jio.they saying from four years that the network will be fixed in the future but they not doing well
Network of Jio is decreasing day by day. due to lack of proper network, my mobile recharge money is being wasted. a lot of money has been wasted for the last 4 years. I also lodged complaint in Appellate Authority with reference number SR000011E270 on[protected].
He took three months time and said that the problem will be solved by installing a new site within three months.but now 4 months have passed but the problem has not been resolved.
Please take strict action on this matter, because it is cheating and betrayal of the customer, even after filing the complaint, the problem was not solved. Because of which, my mental balance is disturbed, reliance jio infocomm is responsible for this.
please try to understand my problems.landmark and location details
Jio number- [protected]
Village- Bisambhar pur,
Post-Aurra
P.s-Tariyani
District- sheohar
Pincode-843131
State- Bihar
Latitude- 26.3991227
Longitude- 85.3288138

Mere mob se Galti se Galt no recharge hua isliye mere ko refund chaiye Rs.51

I disconnected my jio postpaid no [protected] in 2018.
But my security and bal amount not refund.
Many time i visited jio store they replying me refund will come in ur account soon. I logged a complain jio nothing reply on this issue .
Plz refund my amount as soon as possible.
My recently work contect no is [protected].(Palwinder Singh)
I attached my last paid Bill's copy to u . Plz see attached file...

Call not connecting from Jio to Any Number Neither Jio not Non Jio.Not eve to 198 .Snail speed slow internet works Jio care troubleshooting shows everything good. Other Network SIM in my phone works fine.

* Also unable to receive calls To caller it tells out of network.
Problem since 2-3 days (today 24 Oct 2020)

198 not connecting and Advisor on chat not available.

"Valid Active Recharge Plan. Also Other network calling blance available more than 2000 mins"

I have done a jio recharge from google pay but recharge have not done yet and the money deducted from my account.

Details below -

Recharge date - 17 Oct 2020

UPI - rk[protected]@oksbi...

We are existing JIO customers & we are under corporate plan 30 numbers few more connections we need under corporate plan.

Last 4 days i am continuously trying to Mr. Surender - [protected]/ [protected] but he did't answer call & SMS also. please arrange other executive otherwise disconnect our services.

Thanking You.

Vijay - [protected]
Sharvani Ventures & Avenues Pvt Ltd.,

Hi, I filed a complaint on 19 Oct as my fiber cable broke due to a heavy loaded vehicle was passing by our home.. and I immediately registered a complaint..for two days they kept on saying it will be do e by evening.. but no service engineer arrived .when my brother went to the local jio office the guy said he received no complain.. .these are difficult times and we need internet for work purposes..I have been facing a loss at work..so I registered for cancellation of service yet no response..no resolution given..then I get a call from them yet no resolution was given..
Customer service id[protected]

I have recharged my number with 2399 plan through myJio app and through SBI internet banking. Recharge was unsuccessful and money got debited from my account. please resolve my issue. its been 48 hours still have not refunded my money.
Transaction ID: BR0005CCY53X

Thank you!

I have been raising complaints since 1 yr for my Signal and Call dropping issues. Though they have accepted that there is an issue at my area, there isn't a single attempt to fix.

Issue is with the entire and not just the my apartment.

I tried to port to other network, but it was rejected twice with message "Spoke to Customer. Issue resolved". Though no one reached out to me for my confirmation

I have sent emails to Nodal Officer and left with no response

I am told by executive that issue will be resolved in 6 Hrs. but the issue persists since 12 + months in this area

Complaint Number : MR0000TTT1H1

Respected Higher Authorities of Reliance Jio

This is my Mobile Number
[protected]

Lattitude and Longitude
19.519631 and 76.203375

Room 23 Post PI, Dhamangaon, Taluka Partur District Jalna Pincode 431507

I had bring the Complaint regarding network coverage concern of our area there is no network at all in our area.

Plz Registered network Complaint and forward my Complaint to Network Team and tell them to visit at my Location and analysis the Network Coverage Issue ...and if it not Resolved New Site Required I m happily to Give my Land For Network Tower Installation Process

Plz Send the Network team at my Location and Register the Network Complaint immmediately at my Location Waiting For the Resolution From u r end

We are totally Frusted of Network Coverage Since 1 year no stick available and Population in our Village is 3000 Everyone had Same Connection but don't have to knowledge to appeal the Complaint and Don't have time to Communicate with Executive

So please Register Network Complaint and Forward my Concern to Relavant Team Immmediately at my Location

Allternate Number
[protected]
[protected]

Respected Maharashtra Appellate Department of Jio

My Name is Suresh Tayde

This is my Jio Nunber
[protected]

Lattitude and Longitude
19.71122 and 75.99468

This is my Address
Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

Sir I had mailed to Maharashtra Head Jai Prakash Tiwari Sir on 22 Feb 2020 regarding the concern of Network Coverage in Jalna District of Maharashtra they had provided me Sanjay Bogle Sir Email id and Contact Number [protected] of Jalna District of Maharashtra Area Manager Sanjay.[protected]@ril.com..

All Survey Done Engineer had Approved NEW SITE on my Location

Ready to Give land For Network Tower Just waiting for Legal team For Paper Work

Plz Send the legal team for Paper Work it is Approved FROM NHQ DEPARTMENT

We are waiting Postive Revert From Appellate Department of Tower installation Process No Resolution From Appellate please forward to Jalna Network Team And NHQ DEPARTMENT

2 Year Has Been Passed Of Esclating the Concern But Appellate Department is backing out from my Complaint Intentionally after Continues Intimation

Please Don't Back Out From My Complaint And Registered New Appellate Complaint of Investigation Of the Delay Work From Jio And Request to NHQ For Site Approval