Reliance Jio Infocomm Complaints & Reviews

I am a Jio user. My customer id is [protected]. Now I am experiencing connectivity issues frequently. Sometimes the signal strength is found very low but sometimes even when the signal strength is sufficient, browsing speed will be very low or no connectivity at all. Even though I filed complaints, no response was received. I hope necessary action will be taken in response to my complaint.

I tried using my Jio number after a gap of 4-5 months and also did a recharge which went through successfully. I was not getting the Jio signal and later when I visited the Jio store I was told my number has been re-issued to someone without keeping me informed. Jio store staff said that it is an automated process and the number will get assigned to someone else if a subscriber does not re-charge the number in time. How can Jio assign my...

I have been using Jio Network from almost 4 years, but Jio network is very low and Sometimes the network disappears from my location, due to which there is a lot of problem in making calls and running the Internet,
I Complained about the network regularly in 4 years, till now no issue has been solved, There is no any jio site within two km on my location, I am badly cheated by jio.they saying from four years that the network will be fixed in the future but they not doing well
Network of Jio is decreasing day by day. due to lack of proper network, my mobile recharge money is being wasted. a lot of money has been wasted for the last 4 years. I also lodged complaint in Appellate Authority with reference number SR000011E270 on[protected].
He took three months time and said that the problem will be solved by installing a new site within three months.but now 4 months have passed but the problem has not been resolved.
Please take strict action on this matter, because it is cheating and betrayal of the customer, even after filing the complaint, the problem was not solved. Because of which, my mental balance is disturbed, reliance jio infocomm is responsible for this.
please try to understand my problems.landmark and location details
Jio number- [protected]
Village- Bisambhar pur,
Post-Aurra
P.s-Tariyani
District- sheohar
Pincode-843131
State- Bihar
Latitude- 26.3991227
Longitude- 85.3288138

Mere mob se Galti se Galt no recharge hua isliye mere ko refund chaiye Rs.51

I disconnected my jio postpaid no [protected] in 2018.
But my security and bal amount not refund.
Many time i visited jio store they replying me refund will come in ur account soon. I logged a complain jio nothing reply on this issue .
Plz refund my amount as soon as possible.
My recently work contect no is [protected].(Palwinder Singh)
I attached my last paid Bill's copy to u . Plz see attached file...

Call not connecting from Jio to Any Number Neither Jio not Non Jio.Not eve to 198 .Snail speed slow internet works Jio care troubleshooting shows everything good. Other Network SIM in my phone works fine.

* Also unable to receive calls To caller it tells out of network.
Problem since 2-3 days (today 24 Oct 2020)

198 not connecting and Advisor on chat not available.

"Valid Active Recharge Plan. Also Other network calling blance available more than 2000 mins"

I have done a jio recharge from google pay but recharge have not done yet and the money deducted from my account.

Details below -

Recharge date - 17 Oct 2020

UPI - rk[protected]@oksbi...

We are existing JIO customers & we are under corporate plan 30 numbers few more connections we need under corporate plan.

Last 4 days i am continuously trying to Mr. Surender - [protected]/ [protected] but he did't answer call & SMS also. please arrange other executive otherwise disconnect our services.

Thanking You.

Vijay - [protected]
Sharvani Ventures & Avenues Pvt Ltd.,

Hi, I filed a complaint on 19 Oct as my fiber cable broke due to a heavy loaded vehicle was passing by our home.. and I immediately registered a complaint..for two days they kept on saying it will be do e by evening.. but no service engineer arrived .when my brother went to the local jio office the guy said he received no complain.. .these are difficult times and we need internet for work purposes..I have been facing a loss at work..so I registered for cancellation of service yet no response..no resolution given..then I get a call from them yet no resolution was given..
Customer service id[protected]

I have recharged my number with 2399 plan through myJio app and through SBI internet banking. Recharge was unsuccessful and money got debited from my account. please resolve my issue. its been 48 hours still have not refunded my money.
Transaction ID: BR0005CCY53X

Thank you!

I have been raising complaints since 1 yr for my Signal and Call dropping issues. Though they have accepted that there is an issue at my area, there isn't a single attempt to fix.

Issue is with the entire and not just the my apartment.

I tried to port to other network, but it was rejected twice with message "Spoke to Customer. Issue resolved". Though no one reached out to me for my confirmation

I have sent emails to Nodal Officer and left with no response

I am told by executive that issue will be resolved in 6 Hrs. but the issue persists since 12 + months in this area

Complaint Number : MR0000TTT1H1

Respected Higher Authorities of Reliance Jio

This is my Mobile Number
[protected]

Lattitude and Longitude
19.519631 and 76.203375

Room 23 Post PI, Dhamangaon, Taluka Partur District Jalna Pincode 431507

I had bring the Complaint regarding network coverage concern of our area there is no network at all in our area.

Plz Registered network Complaint and forward my Complaint to Network Team and tell them to visit at my Location and analysis the Network Coverage Issue ...and if it not Resolved New Site Required I m happily to Give my Land For Network Tower Installation Process

Plz Send the Network team at my Location and Register the Network Complaint immmediately at my Location Waiting For the Resolution From u r end

We are totally Frusted of Network Coverage Since 1 year no stick available and Population in our Village is 3000 Everyone had Same Connection but don't have to knowledge to appeal the Complaint and Don't have time to Communicate with Executive

So please Register Network Complaint and Forward my Concern to Relavant Team Immmediately at my Location

Allternate Number
[protected]
[protected]

Respected Maharashtra Appellate Department of Jio

My Name is Suresh Tayde

This is my Jio Nunber
[protected]

Lattitude and Longitude
19.71122 and 75.99468

This is my Address
Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

Sir I had mailed to Maharashtra Head Jai Prakash Tiwari Sir on 22 Feb 2020 regarding the concern of Network Coverage in Jalna District of Maharashtra they had provided me Sanjay Bogle Sir Email id and Contact Number [protected] of Jalna District of Maharashtra Area Manager Sanjay.[protected]@ril.com..

All Survey Done Engineer had Approved NEW SITE on my Location

Ready to Give land For Network Tower Just waiting for Legal team For Paper Work

Plz Send the legal team for Paper Work it is Approved FROM NHQ DEPARTMENT

We are waiting Postive Revert From Appellate Department of Tower installation Process No Resolution From Appellate please forward to Jalna Network Team And NHQ DEPARTMENT

2 Year Has Been Passed Of Esclating the Concern But Appellate Department is backing out from my Complaint Intentionally after Continues Intimation

Please Don't Back Out From My Complaint And Registered New Appellate Complaint of Investigation Of the Delay Work From Jio And Request to NHQ For Site Approval

RESPECTED HIGHER AUTHORITIES OF APPELLATE DEPARTMENT OF JIO

This is my Jio Nunber
[protected]

Lattitude and Longitude
19.71122 and 75.99468

This is my Address
Room 23 Pimplegaon Mali Talkua Gasanghi District Jalna Maharashtra 431207

APPELLATE COMPLAINT HAD BEEN REGISTERED FROM JIO DEPARTMENT

Complaint had been registered from Appellate Department and time period given me 39 Days

Then why Appellate Department is not forwarding to Network Team of Jalna

Please Forward My Feedback to Jalna Department Regarding Network Coverage Feasibility

We are facing huge Problem Can't Communicate Everyone, Can't Our Children Learn Education through Mobile, Can't Contact Emergency Help to Doctor and Ambulance

Frusted We Are Recharging but not getting help from Reliance Jio it is very bad from From out Recharge All Salaries and Wages Getting to Jio Employees and From our Recharge All Taxes are Getting to India...but The Main Person who is Backbone of Everyone is Customer is not satisfied and Appellate Employees also Ignoring Such Customer ...

Sometime we feel that we are not Requesting to Appellate Department for help we Are Begging for Help ...very bad From higher Authorities

Forward Feedback to NHQ DEPARTMENT, And Jalna Network Team, And Area Manager Sanjay Bogle Sir For Immediate Necessary Improvement in our Village

Allternate Number
[protected]

Dated 17/10/2020, Recharge of 199 via GooglePay UPI. Money debited from bank account but the concerned recharge pack has not been activated. 'Transaction failed' dialog box shown.

Hi want to complaint about a recharge I have done on 13 oct 2020, of 499₹. I have recharge this pack by mistake . I wanted to recharge for 444₹ actually. How can I cancel the first order ? Jio customer care said it's not possible to cancel and to get refund . But It's waste of my money . Please get me a cancellation of my first order.
Email adres. [protected]@gmail.com

I am using Jio fiber services and facing multiple problems with its set top box. I tried to reach out them multiple times but their automated chats either tell to watch a video do various steps but I am not getting any solution, infact I tried yesterday also but at last they said they will connect me to their support guys but I never got connected to them neither yesterday or ever in the history....

Jio fibre pole was installed in front of my house which break the water pipeline and now the pole is lying in front of my house blocking large area and creating problem regarding parking and driving vehicles from last 2 months. I request you either to install that pole or take it away as it is causing a lot of inconvenience. H NO. 598, SECTOR 1, ROHTAK, HARYANA
PIN CODE 124001

Last week i purchased a device Jio Fi from Jio center near me at Charthawal, Muzaffarnagar but they its not working fine and I am unable to use internet.
When I talked about this at that center they didn't reply in right way and didn't provide me any solution.

Also when I bought this they haven't provide me its bill by saying that at this time we don't have bill later we will provide but now they are denying.

I had activated jio postpaid plus plan of Rs1499/- which says unlimited voice and data in UAE. But now during billing time they are saying only 300minutes of voice call and 1GBdata can be used in UAE which was not informed to me during activation of SIM or during mail chats with the Jio care team or on their advertisemen

I had paid Rs1899/- as deposit amount and the receipt for the same is attached.

I don't want to continue with this plan as they are cheating by saying unlimited.

I would like to raise a complaint on them seeking compensation of Rs 10000/- for cheating customer and providing proper information.

On 5th of Oct i raised a cancellation request to them but they assured me saying unlimited voice & data will be available soon (Kindly refer mail dated 6th Oct 2020).

I trust ICC forum will help me on this issue.