Reliance Jio Infocomm Complaints & Reviews

Network problem and interest speed and recharge 555 but service is not good and online classes should start but jio network problem plz solve [protected]...

I have been facing an issue from past few months.

My jio data gets automatically exhausted without using it. This has happened several annoying times before too. How can 1.5 gm of my pack exhaust during 30 mins of a movie. Now without connecting to any laptop and auto updates which is off on my phone and not watching videos it gets consumed within few hours. This is clear cheating.

I am getting mentally harrasssed...

I recharge data pack 251. Which gives 50 gb data for 1month. But before 15 days data speed not working. Most of time i am facing slow network speed....

Hi, i have wrongfully recharged my number with the wrong plan and paid with lazypay so didn't get a chance to cancel it too can you please reverse the recharge. It has not been activated too. The number on which recharge is done is [protected]. The recharge amount is 249.
I've attached the screenshot of the transaction email.

Thank you
Pankush
P. [protected]@gmail.com
[protected]...

I have been using my jio number for many years now. I am currently staying with my son in australia. I had gone to visit him but am stuck there because of the current situation. I found out today that my number has been deactivated and alloted to some one else. I have been using this number for a long time now and this number is linked with my pan card, aadhar, bank statements etc. I am afraid that the new owner will have access to sensitive...

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 349 money got deducted but recharge was not done.
Could you please look into the issue and refund my money...

I have used 4g data voucher for 51rs to for add on data, but jio is declining my order for recharge. Please look into it asap....

Sir,
I recharged on wrong mobile number (Protected) of 543 rs instead of other (Protected) via google pay. Kindly help me to reverse the transaction as it is a huge amount. Please help

Thank you in advance...

Dear team,
I have recharged a work from home plan 151rs to 30 gb for one month validity.
Because my current plan is 24 gb with 12 month validity. So for saving the data consuption from my current plan i have recharged one month data plan or wfh plan.

But when i am using the internate now, the data is beeing consumed from my 12 month plans. That is wrong.

As per basic rules the data should be consume...

I am a citizen of hyderabad, india and i had recharged 99 rupees on my jio number [protected] but found that, that recharge was only valid for jio phones. When i called the customer care at 198 at spoke to them within minutes of the recharge, they informed me that there was no resolution available even though the plan would be activated after a single whole day and not valid on my smartphone.
The transaction id for the recharge of...

In recent times i have seen a odd behaviour in my jiofi.
Even without using all the daily limit is getting exhausted as soon as device is turned on and to connected to my phone which has "jiocall" app... Please look at this issue... It's quite annoying.
My device details :
Model: pegasus-m2
Firmware version: peg_m2_b38.2...

Ref: +91-[protected]

I failed to get any resolution from jio fiber care even after repeated complaints since 16th december 2019. They collected from me one year annual charges based on 100 mbps speed. Now after seven months they are writing to me advising that i should not complain if i am getting 20 mbps speed!!!
As per the information given by jio service people themselves, this one fifth speed is done deliberately...

To,
The concern officer,

Dear sir,

My 12years old girl, she is getting lot of vulgar calls from past 3 months from this [protected] jio number. I have called him and warned not to call anymore, but still he calls at anytime specially at night 12:10am+ non sense calls which is not tolerable at all.

My girl phone no [protected]

Please do something as soon as possiblebr...

When i am studying at 8:00 am on 18 july 2020, there was a call from ([protected]) on my no. and i've received that call, and he is talking about my google pay account, he is asking my account no. and bank detail, but i have not given, then suddenly he had started using abuse words, PLEASE TAKE AN IMMEDIATE ACTION ON HIM...

I am using wifi and my mobile internet connection is off.
In the morning itself it shows that i have used 50% of mobile data.
I have 2gb pack per day.
Where as in the security present in mi phones which mostly shows how data has been used by which app that one uses, in that also i am not able to see where i lost the the data
My auto sync was offf
My auto update was off...

For the past 3 days inspite of min data used, jio dongle says 90% used in 50 minutes and 10% used in next 10 min.. How is that possible... Jio customer care also not working properly but previously it was working well. Even i have changed the user name and password of the dongle. Kindly let me know the solution for this....

We have taken the broadband connection from the jio company, the service man, provided us the service but due to construction work we have discharged the connections for some while, now when we are again asking them to re install the services and set the connection of broadband then they are refusing and not receiving our calls. We have complained to the jio service many a time but their is no response. We have all the machines set top box,...

Hello,

I signed up for jio fiber preview offer in march 2019 after paying the required security deposit of inr 4500/-. I was availing the preview offer until they contacted me in april end, informing me that the preview offer has ended and i would need to buy a recharge to have continuous services with them.

I recharged my account on 04/05/2020 for silver plan on a quarterly basis. I have had no internet services...

Reliance jio phone 500 rupees booking charge is not refunded. Even after repeated requests with customer care.
Reliance customer care is very bad and they just refuse to talk ....

Jiofixedvoice number is [protected]

I have yet to receive the security deposit refund for my account. The otp sent for account detail verification for refund contained wrong details for my account. Two digits were interchanged both in ifsc and account number.
I tried to reach out to my poc multiple times but he is not responding and i am unable to reach out to any authority or jio care representative also because my...