Reliance Jio Infocomm Complaints & Reviews

Sir i recharge my account with rs 129 but my recharge wes not successfull but the money was deducted from my account and trasferred to jio reliance infocomm.
Please refund my money asap

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Address: Khowang, Dibrugarh, Assam India

I have complaint many times for audio mute automatically during call on either side after a minute of talk. It's is happening since 2-3 months. Qnd as i have noticed in my family we have two numbers another using by my wife. Same issue. 198 / 199 customer care never gets connected for complaint. We are facing really trouble of this audio mute. We can't complete our conversation. If i call other operator number also audio mute is happening. During a call we have to disconnect many times then connect to complete the conversation.
Jugal kishore kalita
Khowang, dibrugarh, assam, india
Mobile - [protected]

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Hiii reliance jio infocomm

I am not using my data... And msg i have received u e r using jio data 50% completed... How to complaint 50% data... I totally my device is switch off... How to dedected my data... And data speed is to lowwwwwwww...Same problem arise i will file charge sheet...

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I have mistakenly recharged my jio sim with rs.555 plan twice. I would like to transfer it to other number or get refunded.

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Address: Town-sarthebari,Dist-Barpeta,State-Assam, pin-781307

Sir,
With due respect i have honour to inform you that in our place we have been facing huge problem due to lack jio's poor quality of network since 15 days. Is jio know that we are not consume jio service in free? Why you harrasment us by providing poor quality of network? You should admire airtel telecom network. I have a small request to jio please provide us better network otherwise you should close ur service. The name of this place where we facing this issue is — town-sarthebari, dist-barpeta, state-assam, pin-781307

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Jun 27, 2020

Updated by [email protected] Sir,
I have honour to inform i am an inhabitants of town-sarthebari, pin-781307, dist-barpeta, state-assam.in our place jio is supply poor quality of network. I have a small request to jio please don't supply good quality of network in our place!! Please harrasment us by providing poor quality of network it's give enjoyment to jio. Please enjoy our plight it's give lots of satisfaction to jio.

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Address: GAURAVA NAGAR, JP NAGAR 7TH PHASE BANGALORE

Sir,
I am a customer of jio. I had a bought a new sim a day back in the sense that jio has a good network. but now I am thinking of buying an other sim due to the poor network. I am not able to even call the customer care. I was not able to attend my online classes due to this severe problem.so I would request you to please take action on this before tomorrow.

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Dial facility is not working in phone no[protected] even after top up of rs100 on 26th june

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Address: Konanakunte

Dear Sir / Madam,

I am writing to you to raise an issue about: Pre-Paid Plans

The issue that I have experienced was: I have made recharge today morning for rs 109 instead of 129 by mistake. I can pay 20rs difference amount to provide me service. But they asking me to recharge entire 129 rs again, what kind of justice is this. Please help me

It occurred on: 26/06/2020

Just change it 129 by charging 20 rs more from him. That's a great help

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Raghavendra B

Mobile Number: [protected]
:

Pai layout, Konanakunte

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Address: Nagaland

Sir/ madam,
I have recharged successfully on my jio no [protected] for rs 349 but to my horror, jio is not allowing me to use internet but intead I get zero data on myjio number and whenver I call any customer service its useless because its not so helpful and also I get a message like you donot have a recharge plan for your jio number When clearly I have recharged successfully.
I have attached a screenshot of the recharge in case further details are required.
Please help me out if anyone is out there.
Customer service is hopeless and helpless.
Please help me, I would forever be in your debt.
Thank you

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Jul 2, 2020

Complaint marked as Resolved

The matter has been resolved . Thank you

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Address: Nagaland

Website: Jio.com

Sir/ madam,
I have recharge successfully on my jio no [protected] for rs 349 but to my horror, jio is not allowing me to use internet but intead i get zero data on myjio number and whenver I call any customer service its useless because its not so helpful and also I get a message like you donot have a recharge plan for your jio number. When clearly i have recharge successfully and i have attached a screenshot of the recharge and plan validity.
Please help me out if anyone is out there.
Customer service is hopeless and helpless.
Please help me, I would forever be in your debt.
Thank you

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On 2/6/20 i have remited rs 50 to jio mobile for top-up of my mobile no [protected] through kotak mahindra bank on line by debit to my sb
[protected] and transaction confirmed as successful. Tranfer id hga/
Poi2dd[protected] but inspite of several complaints neither the bank
Nor jio has returned the money nor credit in mobile recharge.
Though this is small amount why not responding to the complint'

I suspect some kind of fraud cheating

Jun 26, 2020

Complaint marked as Resolved

even after 24 days besides sending several complaint I have neither received credit to my mobile nor refund or any reply. I feel like cheated by JIO horrible service. I feel like filing criminal case

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Address: jam gadhka {ta :- jam kalyanpur {dis :- dev bhumi dwarka {ste :- gujrat

Your network is running very slow.
I have a small village. There is absolutely no internet running here and not sending any message.
Right now the corona is running, so we cannot get out. That's why we are using the phone but the internet is not running. What do we do?

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Address: Town-sarthebari, Dist-Barpeta, State-Assam, pin-781307

Sir,
With due respect and humbly submission i beg to state in our place jio is cheating us by providing poor quality of network.in what reason jio is cheating us? We are not consume jio service in free than why jio is harrasment us? If jio is not provide better network in our place than jio should close their services in our place. So i kindly request please do something. The name of this place where we facing this issue is — town-sarthebari, ward no-2, pin-781307, state-assam.

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Address: Town-sarthebari, Dist-Barpeta,State-Assam, pin-781307

Sir,
I have honour to inform you that i am a customer jio.in our place people have been facing huge trouble due to lack of jio network.in our place we are unable to make phone calls. We clearifiy that we are not consume jio service in free than why jio is harrasment us by supplying poor quality of network. So i kindly request to jio please help us. The name of this locality where we facing this problem is — town-sarthebari, ward no-2, dist-barpeta, state-assam, pin-781307

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Address: Town-sarthebari, Dist-Barpeta,State-Assam, pin-781307

Sir,
With due respect and humbly submission i beg to state that i am a customer of jio.in our locality jio's network quality is too poor. Jio should remember we are not consume jio service in free than why jio is supply poor quality of 4g network in our locality? I have a suggestions to jio if you don't provide better network in our locality than you should close your service in our locality. Why you harassment us? The name of this locality is - town-sarthebari, ward no-2, pin-781307, dist-barpeta state-assam. So i kindly request to jio please help us otherwise you close your service in our locality.

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Address: India

I have recharged 594 plan without noticing it is for jio phone, as it was mentioned in the main page in jio app. I wanted it to be reversed to my account. Since, i don't have jio phone to use it. Jio should mention it in before recharge. Kindly cancel the recharge amount and revert it back

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Sir, my service id for jio is[protected] and my jio mobile [protected]. Myself a senior citizen working as an advocate at ujjain. My mobile is not getting internet since two months. My jio remote is not working since last day. Kindly send someone and solve the problem. My bsnl mobile no. Is [protected], address is 38, mitra nagar police colony indore road ujjain m. P india.

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Dear sir, i am a senior citizen. My service no. Of jio fiber is[protected] and jio mobile no. Is [protected]. The remote of jio fiber is not working today and the mobile is not getting internet since two months. I contacted on the mobile number of your officers but no response. They are saying that lodge the complaint on [protected] but nobody is receiving there. Pl send someone to correct this situation. Dr. Satyanarayan soni advocate, ujjain mp, mobile no. Is [protected].

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Address: Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon - 122002 Haryana

Website: www.jio.com/fiber.html

This is to inform you that I had been facing serious internet speed issues in the month of May and June, for which I had raised the concern to customer care via call (Service ID : SR00001197OP). For such disruption, I was promised by the Customer Care executive on the call that I shall be duly compensated for such period of inconvenience by extending the validity of my plan by 15 days.

So, kindly provide the promised extension of 15 days validity. Also, I would request the 15 days validity to be provided for Gold Plan as I've decided to upgrade my plan for better speed and data volume, from this month onwards. Please do the needful at the earliest and inform me. Do feel free to call in case of any query.

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Sir, i have recharged a wrong number [protected] instead of my correct number [protected] via amazon of rs.555. I request you to please cancel the recharge and refund the amount. The orn number is [protected]. The recharge was done on 22 june 2020 around 10 am.
Please this is a humble request for you to refund the amount on amazon or recharge the correct number instead for the same plan

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Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 76

Recharge money deducted

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mobile call to and from jio numbers

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data and speed

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jio sim recharged twice

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network not available in your place

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Poor network in my area

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Handset

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Request for correct my plan I am unable to call

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Recharge successful but no internet service

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Recharge successful but unable to use internet

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jio mobile no 6361152284 recharged on 2/6/20 rs 50 top-up through kotak mahindra bank credit not yet received nor refund

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Your network is running very slow.

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Network not available in our place

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Network quality is too poor in our locality

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Network quality is too poor.

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recharge 594 plan and i am not able to use it in my mobile

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my remote and jio fiber is not working and mobile not getting internet

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my remote and jio fiber is not working and mobile 9340001358 is not getting internet

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+91-1179631023 // Facing speed interruption since 15 days

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Cancellation of recharge done on wrong number

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