Reliance Jio Infocomm Complaints & Reviews

Today very early morning 12.30 am i did jio recharge with 297+100 for 0.5 gb pack for 84 days. I wasn't aware that it will only work on jio phone. I tried calling customer care the denied converting that plan to some usable plan on my smartphone or refund the amount so i can use some other plan. They simply implied nothing will be done and my money will be wasted if i dont have jiophone.

I have not used single services from them and still money cant be converted to usable plan. This is not fair to customers. Please do something

I have cancelled my jio fiber connection. The jio executive is supposed to collect the router, set top box and refund 2500 rupees that i have paid earlier. But reliance is deliberately ignoring my requests. No service executive is showing up and i am not getting my refund back.

Jio internet service is very bad in our particular area. We were complaint to jio customer care so many times but they do not do anything. So please you take strict action against. My name is gurpreet singh, v. P. O-dhigana, district - muktsar, punjab

Hello,

I have recharged a wrong number [protected] instead of the right number [protected] via paytm, reference number is [protected].

I have recharged the ₹555 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you in anticipation,

I have been using jio for too long. But for few weeks, i am experiencing some problems regarding data usage. As soon as midnight my data renews, i got message for data exhausted without even using a single mb.
Its been 3days in a row, i am facing this issue. I m frustrated as i can not use internet service any long. I do not turn on wifi hotspot for others to use. It is impossible for data to exhaust just in one second. It is fraud which i ws nt aware of. Please register this complaint. N please resolve this.

Hi,
Few days back i got a call from consultancy a girl called payal from [protected] she said i was selected for a job opening as supervisor in the manufacturing sector but would have to pay an amt of rs 850 which i paid after getting a call from a girl called tanya who claimed to be the hr from the number [protected] to the below account details:
Ac no: [protected]
Name: navneet bharadwaj
Ifsc code: hdfc0004027
Tanya than sent me the offer letter over my email address which was shared by me that is
[protected]@gmail.com
And than in that offer letter few more additional cost were requested to be paid which i did not proceeded to pay.
Sir i request you if this is a scam please take severe actions against these people.
Thanks.

Dear sir/madam,

I have made a rechare for my jio number [protected] twice, its a request to refund the amount as soon as possible.

Regards
Megharaj

I reside in a small village named rohicha khurd. Which is located in luni block of jodhpur district in rajasthan.
Here we dont get any service like calling or internet because of low quality network.
Here all time we get no service, and if we go on terrace we may get a low grade signal.
We are using jio and airtel but all are useless in this area.
We are facing a crucial problem in this lockdown of covid 19. So please convey my message to authorities.

My name is nishchay singh. I use jio sim in my phone having number, [protected]. I'm from chinhat, lucknow, uttar pradesh -226028. Everyone is facing very low internet speed in my area since a week. Speed is lower than 20 kb/s sometimes even lower than 1 kb/s. It is very poor, we cannot browse anything even opening gmail requires multiple attempts. I tried to contact jio customer care multiple times.
First time i called, the customer care representative was very casual towards the issue and he irresponsibly told me that the problem will get resolved in 3 days.
After 3 days i contacted jio again this time via jiochat. Over there the customer care representative said that nothing can be said about how much time it will take to get connection speed improved. He told me that he has raised a complaint of this issue but nothing happened since then.
Today i called them again with my jio number and it was not connecting so i called them with a non-jio number. This time on the automated voice they asked me to enter my jio number so that they can connect me to their customer care representative. And when i got connected to the customer care representative, he said that he did not get my number, and that's why now i must call again and he cannot adress my issue now.

Everytime i try to register this issue they are not serious about my problem, not even addressing it properly. Everyone in my area and neighbourhood is getting lower than 2g speeds even after paying for 4g. People here are working from home, they have jobs. If they couldn't connect to the internet with decent speeds they are likely to loose their jobs. This is very critical issue, where people's job is at stake but these people from jio don't care about it.

Dear sir/madam, jiophone plan was recharged wrongly for other smart phone, kindly cancel the same. Also, another recharge was done. Now the second one is not being activated. Kindly help us in this regard

I have purchased JIOFO Device along with 1+3 months internet offer. I am supposed to get the offer but now i didn't get it after following up with customer care they are saying some other offer got activated and was told that the offer which i should get is not eligilbe. Its almost 10 days they are not responding properly. Its clearly their technical issue.

Hii sirr my upi transcation of 5823 with my number[protected] i have transferred money from state bank india accunt too south indian bank unfortunately that money didn't came too. My account. Kindllyy sort out this problem my mobile number-[protected] and mail id is [protected]@gmail.com

Dear sir,
I have recharged an incorrect number on 02/07/2020 with a recharge of Rs.599.00 on [protected] instead of [protected]. Please redo the recharge on later number i.e. [protected]. The transaction number is [protected].

Sir,

I have the honour to state that on[protected] i purchase jio prepaid recharge for jio sim no.[protected] through net banking amounting to rs.149/- (Rupees one hundred fortynine) only [transaction reference: ubi description no.[protected]/[protected], tranction id s46299295 dt.[protected]]. Payment is succesful but recharged is not done. So after 2/3 days i made a complain through jio customer care in this regard...

Respected sir/madam, as i am mention in subject i face network problem in my village seebanahalli located near channapatna please resolve this network issue

We are facing issue of not having continue good quality of network (Data and cellular) in our area.
We do purchase common balance packs (3 months - 449) for our jio sims but we are not able to use that data packs fully for our work, education purpose due to poor network connection.

I get 2 gb data each day which gets renewed at 12 midnight. On 01/07/2020 i woke up to find that my data had been exhausted. How is this possible? There are no details about where the data was used. There should either be a clarification or i should get extra data.

On 2/6/20 remited 50 for top-up mobile [protected] but even after 26 days i have neither received top-up credit nor refund inspite of several complaints
Rs 50 remited through kotak mahindra bank debit card. Ampount deebited to my a/c stating transaction succes

We had taken jio fibre connection with 2500 refundable deposit. After 3 months, we disconnected the service. We are trying to connect to jio fibre consumer service for disconnection and return of our depoit amount.
Since last month, 3 service numbers have been given to us but no one has turned up to collect the connectivity box... We have strong dissatisfaction because of this careless attitude of the company.. We need our deposit as promised by the company.

Sir i recharge my account with rs 129 but my recharge wes not successfull but the money was deducted from my account and trasferred to jio reliance infocomm.
Please refund my money asap