Reliance Jio Infocomm Complaints & Reviews

Hello, i am rutul, i accidentally recharged wrong number so plz cancle and credit my money back, i recharged of total 555/- rs.
So you are requested to credit this amount back to me

Hello,

I have recharged my number [protected] with a wrong recharge plan instead of the right plan via paytm, using my jio apps. The plan can be used only for jio phone and not for smart phone.

I have recharged the ₹301 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right pack.

Thanking you in anticipation,
Ayushi kukreja

Respected sir/ma'am
Please hear my case and tell me why i should still pursue services from jio.
This is the first time that i'm opting for a connection from jio and i seem to already be regretting it.
Your attractive packages did catch my interest but your sad services and worse work staff are pushing my interest in taking a connection from jio.
I applied for a connection and your sales staff (Minavijay-[protected]) did not leave any tables unturned to explain the ease and benefits of jio. The highlight being that it will be installed the next day after i register for it. The registration took 3 days thanks to miscommunication from your staff misinforming me on the charges for the package that i wanted to buy.
I got an appointment message for the next day (Screenshot attached below), but nobody turned up and neither was i given a status update. I called up the sales staff and he told me there was no port available here and it will take 7-10 days. I somehow digest the fact that i have been made a fool of.
Now after one week someone from the technical team contacted me for the same and to my amazement he told me something i was already aware of, "there isn't a port available here and i have informed the team" (Rakesh yadav-[protected]). And to my further amusement this person had no clue as to when or how long this issue will be taken care of. Sad pathetic. # disrespectful services.
So for one whole week i've been waiting for jio to take care of my connection and that's what i'm served with: zero reliance, no responsibility, taking the customer for granted, inadequate, disappointing.

When i was recharge my jio number, its debited recharge money from my account but recharge successfully message wasn't received me

Wrong number recharge

Respected sir / madam

This is my jio mobile number
[protected]

This is my address
Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Network coverage problem still persist

Complaint not resolved by network team of jalna

39 days over registered complaint again for 39 days and send the network team at my location

This is my jio number

Jio [protected]

This is my address

Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

Network coverage problem in dharuki village frusted due to network coverage plz registered network coverage complaint for 39 days

I m recharging but jio appellate department doesn't bother about my concern many times complaint registered but no help from appellate department

In our village no network we are facing huge problem while contacting doctor, ambulance, and other issue who is responsible for out complaint and concern

So registered appellate complaint for 39 days and resolve on high priority basis

Respected complaint department of network team

My name is ramnath magar

This is my jio operator number
[protected]

Lattitude and longitude
19.9679 and 75.76953

Address
Room 27 b anvi village, badnapur, jalna district maharashtra 431202

No network from last 2 year in our village 20000 population villagers are there

Plz request to jio team visit with network team and rf team immmediately at our location

Team had not visisted in badnapur district forward to nhq department and forward feedback to network team

Registered new appellate complaint again for 39 days and forward to network team pf jalna

Registered complaint now immediately because 39 days complaint has been over

Respected sir / madam

This is my jio mobile number
[protected]

This is my address
Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Indoor and outdoor network coverage problem in whole area
We are frusted of network coverage plz registered network coverage problem of our area pimplegav

Registered appellate complaint for 39 days as per trai regulation act

This is my Jio Number

Jio [protected]

This is my address

Dandupur, ahibaran, Dharauki, Pratapgarh. Dharauki, Uttar Pradesh 230503

Network Coverage Problem in DHARUKI village Frusted due to network coverage plz Registered network coverage complaint for 39 days

I m recharging but Jio Appellate Department doesn't bother about my concern many times complaint Registered but no help from Appellate department

In our Village no network we are facing huge problem while contacting doctor, ambulance, and other issue who is responsible for out complaint and concern

So Registered Appellate Complaint for 39 days and resolve on high priority basis

Request to provide the itemised data used for recharged of rs. 51/- done on 7 th may 2020 at 3.47 pm with reference no. Br0004lpzunh on cell no.[protected]

I had recharged my jio number [[protected]]for the 599 rs plan
On 4th of june 2020 through freecharge. I have received sms from jio confirming the recharge. The net banking transaction id for the payment of rs.599 is fcva[protected] and operator i'd is fcva[protected]. I'm unable to make any outgoing calls in spite of recharging it.
Please resolve immediately.

Jio prepaid no.[protected], i did my recharge on 31.03.2020 for 399 but not successful, so i paid twice.
I was so busy i did not raise any complain, but my money was not refunded till date.
Same thing happened in 25.05.2020, did recharge of 555, but not getting through, i thought they would do some refund so i waited, all in vain, again i did new recharge on 01.06.2020.
My credit card no. Is 4377 xxx 9432 9466, the transaction itself is not at all highlighted in jio app.

Some has logged in into my jio aap or jio call details through otp from my mobile, i have to log out from all, it is a severe prolem

Sir,
I am a consumer of jio. My jio number is -[protected]. I recharged my prepaid number amount of 199. I feel very trouble because of my 4 g data is automatically deduct from my daily quota. I can' t imagine when my data is off and when i use data for a minute i get sms from jio. It shows that i have used 50 percent of data from my daily quota. Show i kindly request to jio please help me.

Hi,

I have disconnected jiofiber and the box has been collected by jio service personnel on 20th feb 2020 and cheque details has been provided for refund.
So far i didn't receive any refund or any id to track the status.

Jiofiber service id : [protected]

The jio mobile

Sir,

My recharge /refund/credit

I recharged my account with recharge voucher of rs.297 plan, the screen shot enclosed on [protected],
With additional amount of rs, 10 still i could not place call to anybody please guide & activate my recharged
Amount to enable me to place a call or may kindly refund my money.

Ravindra
[protected]
सहायक सचिव

I have recharged my jio number online and it shows like recharge is successful. And money is deducted from my account. But didn't get activated the plan yet.
Please solve my issue

Dear sir/mam,
This is for your kind information that there is no network coverage at my place. I had been using jio for the past 2 - 3 years, though i was using the network outside location of my home. Now its been lock down i am away from network coverage area and the recharges made on my jio number is going waste. I had informed the jio officials through telephonic conversation and through emails, but nothing has been done from jio to raise a tower in my home location.
Kindly do the needful at the earliest to connect my location with jio network.

Jio mob no : [protected]

With regards
Jijo kumar
Alternat no.
[protected]

Hello sir/mam,
At my location i'm faceing network issue from couple of month for jio network operator. Initially i chat with their jiochat services and they said follow some setting and you'll get resolve. It won't work i contacted to thier complain number and said deatil. Earlier normally network will go for couple of hours when light go. From recently it was going day by sometime 12-16 hours. I contact them many time so finally they file my compalint on 15 may "sr0000114zrf" but next day i get messege that it was resolved but it won't.

I contact them again and again regarding the status they said it will be updated in maximum 48 hours. Again i wait and but iisue not resovle even it going worse day by day.

They take complaint again on 20 may with complain no "sr00002268jm" still said it will be updated in 48 hours but till yet not resolved.

Even i call them and they responding inappropriate and giving unsatisfactory response. Jio customer care services providing me mentally.

Issue was for all my building users as i contacted them limited due to covid'19 and forward message to jio service provider but still they not resolving anything.

I immediately need resolvation
Jio number +91-[protected]

Alternative numbers
+91-[protected]
+91-[protected]