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Reliance Jio Infocomm Complaints & Reviews

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Updated: Oct 8, 2026
Complaints 6670
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 78

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S
SwapnilShivalkar828
Aug 5, 2020
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Respected maharashtra appellate department of jio

My name is suresh tayde

This is my jio nunber
[protected]

This is my address
Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Jio team had done the sanction on our land for tower installation...3 times appellate complaint registered on my number of network tower installation

Now please registered the final investigation of my tower installation paper work and product of rent of tower package

Waiting from finance team of jio of vendorship packages of rent of tower installation

Forward to nhq department and jalna department for rent package details and intimate us immediately waiting for rent packages final rate
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    Sabir Pathan
    Aug 4, 2020
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    Address: Hariharpur Bodhgaya 824231 Gaya Bihar

    I'm using jio since last 2 year.
    Now I felt/record ever worst internet speed .
    I can't believe that I'm using 2G or 4G.
    Now all the time speed up to 100 kb or 125 kb
    What the ### that I'm using 2g or 4g.
    I suggest to you.
    If you can't maintenance 4 g speed then I'll Port my number because I'm facing last 2 months..
    I'm always lost my game points during slow internet speed, Facebook many things!
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      D
      Dev Attri 123
      Aug 3, 2020
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      Address: Ramgarhi ,Khurja Bulandshahar uttra Pradesh

      Sir i am from ramgarhi village khurja, bulandshahar, uttra pradesh. Every company has to give 24hrs of tower but in location we do not get that service after the electricity gone in our village the tower service is not available.
      Because of which we face very much difficulty like we are unaple to call we lost every connection think about any emergency on that time it's very risky please take a strong action on that.
      I am doing this complain on the behalf of whole village we really in huge trouble hope you will soon take some action on it.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        N
        narasimha murthy konduri
        Aug 3, 2020
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        Address: hyderabad

        Dear sir,

        Wrong transaction for reliance jio infocomm by mistake i am sending
        [protected]@citibank through (Bhim upi). Actually i will sent another person
        But by mistake send your [protected]@citibank through (Bhim upi).

        Note; this is my salary amount please return to my account
        Immediately.

        This transaction are doing paytm (Screen shot attached).

        I have sent to transaction in paytm to reliance jio infocomm / [protected]@citibank,
        Upi reference id:[protected]

        By mistake i have order please return my amount to my account.

        As per details given attached.

        Thanking you,
        K. N. Murthy
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        View replies
        This is inform you that I had surrendered my Jio Set top box & WiFi Device in good condition (as Confirmed by Jio technician) on 20.07.2020. But till date I didn't received my Security Deposit. Whenever I spoke to Customer care they are not giving proper details or response.

        Registered Mobile No[protected].
        Land line no -[protected].

        Regards - Ganesan RP

        [protected]
        Reply
        Sir
        I am using Paytm upi app, i want to transfer my money to other account but my mistake my money sent to [protected]@Citibank,
        Please check the amount and refound my account
        Reply
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          S
          SAUVIK GON
          Aug 3, 2020
          Resolved
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          Resolved

          My jiofi is showing 3 red lights unblinkingly. I have tried to charge it enough. But the problem persists. I am a student and having problem not being able to be connected to the internet. Now in this lockdown i can't go to a service center 15 kms away from me. I tried on giving the product to my nearest reliance store where i have purchased my product but they denied me service. My product is within warranty period.
          Oct 5, 2022
          Complaint marked as Resolved 
          I have stopped using that device
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            K
            Kaustubh Lohakare
            Aug 3, 2020
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            My younger brother did recharge of rupees 1002 by mistake via paytm.
            I dont want to make that recharge as i already have subscribed for a plan. Please give me a refund please!!!
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              T
              Tilak0011
              Aug 2, 2020
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              Address: Hasnabad, Basantitala,West Bengal,PIN - 743426

              Dear sir/madam,
              I am using the jio connection at least 2 year. I have a complain for jio network. My jio sim is fully recharged with a valid plan but my Internet connection speed is very slow and this problem is facing many jio users in my area.I already inform this issue on jio customer care but there is a no solution for me.They tell me plaease wait for few days and they tell me they have limited network at this area and they solve this issue in future. It's been 8 months already they did not resolve this issue.
              Please help me. I hope my problem will fix very soon.
              Thanks
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                M
                mjs sharma
                from Delhi, Delhi
                Aug 2, 2020
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                Address: 1247 TYPE-II LAXMI BAI NAGAR, NEW DELHI-110023 TPYE-II LAXMI BAI NAGAR LAXMI BAI NAGAR Vasant Vihar New Delhi Delhi India 110023
                Website: jio.com

                My closed jio mob no.[protected] which already stopped by even after personally visited
                Jio store sarojini nagar, new delhi-110023 and my alternative no is vode mob no
                [protected] where sms are coming regularly recharge your jio mobile no.
                Please stop or i will lodge complain at consumer cell
                Thanks
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  V
                  Vishv Mohan
                  Aug 2, 2020
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                  Address: H.No.1(A), Roura Sector-3, Near Fair Price Shop, Bilaspur, Himachal Pradesh, Pin-174001

                  I was confused since longtime regarding the immediate lapse of my mobile data without any usage in my jio phone [protected]. To substantiate the same, while i was sleeping at midnight, i surprisingly got text message at 12:47 am stating that 50% data has been consumed.
                  I am deeply shocked over this fraudulent consumption of data when my internet data is getting finished without being actually used.
                  Kindly look into the matter and compensate the same to avoid further legal remedy
                  Most urgent
                  Regards
                  Vishv mohan, [protected]@ hon'ble high court of hp. Shimla
                  Ph. [protected]
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    P
                    Pbans
                    Aug 1, 2020
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                    Resolved

                    I had recharged for the 599/- pack on 1st august through yono app. The plan is not yet activated and my call services was suspended. I had to recharge again through myjio app.
                    Kindly look into the problem and refund the deducted amount of 599/-
                    Aug 16, 2020
                    Complaint marked as Resolved 
                    The company did not contact me
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Aug 05, 2020
                    Updated by Pbans                     no one has contacted yet.
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                      B
                      Bharat Dwivedi
                      Aug 1, 2020
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                      I want to know rejection reason of online transfer claim (Mhban[protected] against uan[protected].
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        A
                        Adhesh Surya Tej. K
                        Aug 1, 2020
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                        I have recharged a plan of 129 instead of 199. So please cancel the 129 plan and i'll be benefited by this.

                        If also refund the recharged i'll be more beneficial to you.

                        Thank you.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          A
                          [email protected]
                          Aug 1, 2020
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                          Address: H NO-260-B CHANDRALOK COLONY, ALIGANJ LUCKNOW

                          Sir
                          I would apprise you with the fact that i have done wrong recharge of amount rs.399 on mobile no [protected] instead of my no [protected] orn is[protected] kindly recharge same on my correct jio no [protected]

                          Thanking you

                          Sudhanshu srivastava
                          [protected]
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            R
                            Ranjitha Madamakki
                            Jul 31, 2020
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                            I had recharged my jio number [protected] for the 2599 rs plan on 31/07/2020, well in advance before the due date. I did not receive any sms from jio confirming the recharge and it's not reflected in myjio app. I made the payment via amazon pay and the money is debited from my account. Please resolve immediately.

                            Repeating the details
                            Mobile no: [protected]
                            Date of recharge: 31/07/2020 in the evening
                            Mode of recharge: through myjio app and hdfc netbanking
                            Amount of recharge: 2599

                            Regards,
                            Ranjitha
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              V
                              Vinni Jaiswal
                              Jul 31, 2020
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                              Actually i got call from a lady who is an employee of reliance jio infocomm limited. She provided me the form for joining but also taken money from me as a security amount.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                N
                                nitesh1994
                                Jul 30, 2020
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                                Resolved

                                I have recharged my jio number on 27/07/2020 for Rs.199 which gives 1.5Gb data at 4G speed for 28 days. I used jio servics for 2 days but from 29/07/2020 they are not allowing me access the service.When i chek my profile on jiofi login they are showing that i have not recharge.I am attching bank statement regarding payment which is done via net banking.
                                Jul 31, 2020
                                Complaint marked as Resolved 
                                they refund back my money
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  M
                                  Mahendrajio
                                  Jul 30, 2020
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                                  Worst experience with Jio fibre
                                  Fraudsters

                                  From last six months I am trying to get jiofiber connection. In this connection, I have sent multiple mails to jio fiber and made many calls to customer care. However, no support i could get from there also. I kept on contacting area jio team again and again. On 20th July, 2020 finally one person from Jio team named MR. Rahul kumar([protected]) from sector 51 Noida, Uttar Pradesh asked to me pay the connection fee and I have made the payment accordingly. After that he promised to come in post lunch hours to complete the installation process but he had not come. Since then I am ringing him but he is not even receiving my calls and now blocked my number.

                                  Order number- NO0000EJVWU7
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    G
                                    Gitu Barma
                                    Jul 29, 2020
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                                    Address: Town-sarthebari,Dist-Barpeta,State-Assam, pin-781307

                                    Sir
                                    I am a customer of jio. My jio number is -[protected]. I recharge my jio number to enjoy good service. But last 15 days jio is supplying worst quality of 4g network in our place. Due to worst quality of network i am not able to upload a video in youtube. If i upload a 900 mb video in youtube it takes approximately 28 hours. Can we call it 4 g network? Jio is cheating us by supplying worst quality network in our place. Jio should remember we are not consuming jio service in free. Than why jio cheating us? I request to jio if you don't provide better quality of 4 g network in our place than please close your service in our place. Why you harrasing us?
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    Jul 30, 2020
                                    Updated by Gitu Barma                                     Please provide better quality of 4 network .Till now Jio is supplying worst quality of 4 network in our place.
                                    Jul 30, 2020
                                    Updated by Gitu Barma                                     Please provide better quality of 4 g network.Till now Jio is supplying worst quality of 4 g network in our place.
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                                      J
                                      jiostress
                                      Jul 29, 2020
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                                      Jio has two standard answers for poor speed
                                      1. you are in a poor coverage area even though your sim might be showing alll bars so your speed is low.

                                      2.. you have good signal strength but there are more number o[censored]sers so the speed is low

                                      There is no way they look into any issue it is like make do with whatever is available. if it works then fine if it does not just too bad.

                                      As a policy they do not register any complaints at customer care on deficiency of service
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        I
                                        iqbal549
                                        Jul 29, 2020
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                                        Initiated porting from jio to bsnl scince 4 days. Porting has not done till date
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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