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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 85

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S
SHREEDEEP ROY
Apr 3, 2020
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wrong transaction refund

Hello,

I have done a wrong transaction by putting a last digit wrong. Please cancel the transaction. The number i wanted to recharge was [protected]. But by mistake i entered the number 4.

Please help. I am informing you as soon as possible. I did this recharge from payzapp so i contacted them but they told the amount was forwarded to the merchant so i am finally contacting you.

Transaction detail...
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A
Akkaasshh
Apr 1, 2020
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Address: Haridwar, Uttarakhand, 247667

Sir/ma'am,

I used the airtel app (No.[protected]) to recharge a jio number i.e. [protected] with the work from home plan of rs 251.
Airtel app shows payment successful but on the jio number i haven't received any message, i also checked in the jio app but nothing's there it shows you don't have any plan.

Please do something.
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    S
    SadCust
    from Hāora, West Bengal
    Mar 31, 2020
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    Resolved

    Hi,
    I had recharged my jio mobile number on 29-mar-2020 with the "work from home" pack costing rs. 251 inr. The amount was also deducted from the bank but the offer was not activated nor was it reflected in the "my plans" section or "recharge history".
    I didn't get the recharge success message on my phone. Please help.

    Below are the details:
    Phone number: [protected]
    Upi reference number:[protected]
    Date of recharge: 29-march-2020
    Mode of recharge: through my jio app using paytm upi via hdfc bank
    Recharge plan: work from home pack of rs. 251
    Apr 1, 2020
    Complaint marked as Resolved 
    The offer is not activated.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    View replies
    I haven't received my recharge which I paid through paytm upi please me to get my money back which is 98rs.

    jio recharge done, money also deducted but offer not activated - Comment #3670415 - Image #0
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      D
      dibbu29
      Mar 30, 2020
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      I had recharged my jio number [protected] for the 599 rs plan on[protected] on the due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.599 is[protected]. I am unable to make any outgoing calls. Please resolve immediately.

      Repeating the details
      Mobile no: [protected]
      Date of recharge:[protected] in the evening
      Mode of recharge: through upi
      Amount of recharge: 599
      Bank transaction id:[protected]

      Regards
      H v nagaraja rao
      [protected]
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      In SGM Nagar there have too many problem of jio internet service, please kindly help to resolve that.
      Reply
      Iam getting a message that I have used my 90 percent data eventhough I have not used it
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        A
        Aleem Music
        from Thrissur, Kerala
        Mar 30, 2020
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        Address: Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana, 500082
        Website: www.jio.com

        Mob. No: [protected]

        I am using Jio services since 4 years in this period Internet $g Speed decreased to 2G speed !

        I have sent many complaints still no response provided by Jio Services as I have active Plans in queue as well but no use due to worst speed !

        Immediately respond to this situation & solve this issue on Priority & also compensate with Rs. 7, 000 /- for the inconvenience caused in this matter !

        !

        Regards
        Costumer

        ******
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          C
          CHANDRA bna
          Mar 30, 2020
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          I recharge a jio (Jio phone) no[protected] on 25/03/2020 inr 125 as shown in plan of jio my money get debited from debit card of pnb bank on my jio app but there is no recharge done on date as it not show history as im image description is ecom 347754ptm*reliancrli/
          Recharge not sucess and money get deducted from account i want my recharge or my refund pls i already waited for 24 hr but there is no refund and rechrge
          +2 photos
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          I recharge with 199 to my friend number was [protected] from paytm at 12:39 pm on 29 march 2020 . I done paid the money. But my friend still not get recharge active in his phone

          recharge mot sucessful - Comment #3670471 - Image #0
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            A
            AMEER MOHAMMAD AMIN SHAIKH
            from Powai, Maharashtra
            Mar 30, 2020
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            Address: B/304, SANA GARDEN, SHIMLA PARK, KAUSA, MUMBRA, THANE - 400612, Thane, Maharashtra, 400612

            Hello,

            I have recharged a wrong number [[protected]] instead of the right number [[protected]] via my jio app transaction i'd :
            Br0004eebrxx

            I had recharged the ₹125 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
            Alternatively, if you could just transfer the benefits of recharge to my number ([protected]) as well, i will be highly obliged.

            Thanking you in anticipation,
            Ameer shaikh
            Your proud customer
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              L
              Labdhi Doshi
              Mar 29, 2020
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              I have activated my new plan on 9th march where i get 6gb data for 3months. I have stayed home from 18th march due to the covid-19 crisis and have been operating on my wifi and not using my mobile data. And on the days i was working, i don't consumer my data more as i am always busy with my patients. Yet yesterday i received a message of consumption of 90% of my data showing the usage even when i haven't been using. I am really disappointed with this and my friends too have the same issue. And this is not the first time i am facing this problem and hence thought of approaching this time.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                P
                Priya Chheda
                Mar 29, 2020
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                Address: 2004,Neelkanth heights,Devidayal road,Mulund West,Mumbai-400080., Mumbai City, Maharashtra, 400080

                I have activated my new plan on 9th march where i get 6gb data for 3months. I have stayed home from 18th march due to the covid-19 crisis and have been operating on my wifi and not using my mobile data. And on the days i was working, i don't consumer my data more as i am always busy with my patients. Yet yesterday i received a message of consumption of more than 50% of my data showing the usage even when i haven't been using. I am really disappointed with this and my friends too have the same issue. And this is not the first time i am facing this problem and hence thought of approaching this time.
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                  A
                  Ashish265
                  Mar 28, 2020
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                  Hi,
                  I recharged my friends mobile number through myjio app on 26th march.
                  Still he has not received the recharge, plan not activated. Recharged using upi option have receipt for it.

                  Recharge of rs. 599
                  Money deducted from bank 599
                  Plan not activated.
                  Reference number: br0004dllgbd

                  Money showing deducted from bank account and in my upi app.
                  Recharging through official app should not cause such kind of issues. Customer care number is always not connected. Seeking resolution for the same.
                  +1 photos
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    R
                    ridhima sirohi
                    Mar 28, 2020
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                    Reliance is cheating on usage data. They are not providing data as promised and shows that data is used completely. If same videos is watched on other sim data like bsnl (I have both sim) shows different data consumed value. They are providing wrong details of data consumption and making their consumers fool.
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                      S
                      subhasis1979
                      Mar 27, 2020
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                      Address: VILL PO NUNHANDA, 721458

                      No speed par day like 4g connection from jiofi [protected]. Please do something.
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                        N
                        nanthakumar sambath
                        Mar 27, 2020
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                        Address: Chennai, Tamil Nadu, 600063

                        I purchased a eol mobile sale on jio guduvancherry for 20264 rupees reliance manager told 10% cash back is available on hdfc debit card so only i bought that phone bcoz of this cash back but still i didn't get any cash back after so many months 90 days past i went and ask several times in jio guduvancherry they didn't told any solution for this issue please don't underestimate this issue kindly revert back as soon as possible

                        Mobile purchase dates december 3rd 2019
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Apr 06, 2020
                        Updated by nanthakumar sambath                         Please update the status of the complaint which I posted on march 27
                        Apr 23, 2020
                        Updated by nanthakumar sambath                         Please don't hesitate my complaint reply asap
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                          A
                          Amandubey
                          from Powai, Maharashtra
                          Mar 27, 2020
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                          Address: Reliance Corporate Park, No.8 A Wing, 1st Floor, 5 TTC Industrial Area, Thane Belapur Road, Ghansoli, Navi Mumbai – 400701., 414502

                          Sir i am living in shevgaon dist-a. Nagar. As we are also paying the recharge that other people's are paying then why should just the city people are getting the high speed internet and we are just getting 50-100 kbps after doing a 4g recharge. So pls solve this issue in our areas too.. Also i've try to contact jio customer care for this issue and then the call automatically gets hanged up many times as i call them. Theirs system shows the unsatisfactory answers to us..
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                            R
                            Roopa Palisetty
                            from Hyderabad, Telangana
                            Mar 27, 2020
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                            Address: 7-13-10, OPP A.U. Outgate, Visakhapatnam, Andhra Pradesh, 530017

                            I have recharged 399 pack with unlimited voice calls and data 1.5gb/day on 18th march at 09:44 am.
                            I have recharged through phonepe.
                            Transaction id: n2003180944197997573315
                            Recharge successful. But unable to call anyone. Data is working fine in that mobile. Basic internet is working but while calling theh can call only to jio numbers but cannot contact other numbers.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Mar 27, 2020
                            Updated by Roopa Palisetty                             The mobile number where I'm facing issue is[protected]. Currently I don't have that number with me right now. My mom is using that number. So please help
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                              M
                              mushtaqcok
                              Mar 27, 2020
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                              I have a daily 3gb jio plan on my dongle ([protected]) i have made sure i'm using only one device in the wifi. And without performing any activity my data of 3gb is exhausted within 30 minutes after switching the dongle on. This is robbery. That too at a time of this pandemic. Seems like they want to advertise their data booster packs which they recently launched since everyone is working from because of the corona pandemic. They are clearly taking advantage of the situation to profit.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                T
                                Tamijarasan
                                Mar 26, 2020
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                                Address: 605110
                                Website: www.rechargecube.in

                                Instead of recharge for my jio sim no. [protected] I recharged for jiophone plan for Rs. 185+10 service charge/-through sbi online net banking at 7.40p.m on 26.03.2020 through RCUBE PLANET PRIVATE LTD so I request yo cancel the recharge and refund the amount immtly.
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                                  P
                                  penchal pakam
                                  from Nellore, Andhra Pradesh
                                  Mar 26, 2020
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                                  Address: Eguvamitta village ,pudiparthi post ,venkatachalam Mandal ,spsr nellore district ,AP, 524321

                                  Hi sir, my name is penchalaiah p, i am using jio prepaid connection (No:[protected]) from last two years. Since february onwards i am getting very low signal and internet speed also very poor. Irritating about this problem. Tower had located around 2km from native place, due to this problem only 2 points of signal is coming and varying. More than 20 members who's are having same network in my village are facing same problems. Please rectify this problems immediately.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    B
                                    bhanu2048
                                    Mar 26, 2020
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                                    I did a recharge for my friend using myjio app the money was deducted but the recharge was not processed.
                                    My no.: [protected]
                                    Friend's no.: [protected]
                                    Transaction id:[protected]
                                    Recharge amount: rs. 155 (Jiophone)
                                    Date:[protected]
                                    Time: 11:14
                                    I will have to do another recharge as this is an urgent situation. So please refund the money for this recharge.
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                                      A
                                      archana sanker
                                      Mar 26, 2020
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                                      Address: 689513

                                      Hi team,

                                      I have recharged my jio net setter [[protected]] for rs 599. I recharged online using this link "[https://www.jio.com/JioApp/index.html?root=primeRecharge&refid=[protected]#]". Transaction id is[protected]. Cash is debited from my account, but my number is not recharged.
                                      Could you please do the needful.

                                      Transaction id and message received are attached.

                                      Please do the needful asap
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