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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jan 16, 2026
Complaints 6640
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370
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 85

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Shaivya Kushwaha
Apr 12, 2020
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Sometime it happens that without using data on jio. The message from jio comes that i have used 90 percent of data. For ecmx today it happen, i was watching a show of 20 mins on you tube at 360px.in between the message came that i have used 90 percent of the data. How is it possible?. I am not downloading anything so how is it possible that justvwatching a show for 20 mins can exhaust a 2 gb data.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    Nandhusant
    Apr 11, 2020
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    Address: Krishnagiri

    I recharged 555 Rs plan for data pack in modem ..i dn't have android mobile to check up..But the transcation of rechrge of amt is deducted from my bank account ..So i request u to recharge successful to my numbr as soon as possible..
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      Nagendra Singh Jadaun
      Apr 11, 2020
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      Respected sir/madam
      My jio no. Is [protected] and i am the user of jio company since last 2 years. Every time i had faced the issue is regarding net speed. I had contacted customer care and every time they told us that your issue will be resolved within 4 hours due to high users in your area. Really means if the user is high then you have to take responsibility. Because you are a growing star. I am living at jhinjhak, kanpur dehat (U. P). And my area pincode is 209302. Please sir it's my humble request to take an action this type of issue. They all are making us fool.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        K
        kushal mandal
        Apr 11, 2020
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        I recharged with rs 555 pack today via Google pay.the transaction was done but the recharge is not reflecting on the number and keeps saying that I don't have any valid pack.please resolve the problem soon as possible.attaching the transaction details.
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          D
          Dinesh11160
          from Jaipur, Rajasthan
          Apr 11, 2020
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          I have made a purchase of rs. 555 voucher through my voucher option in jio app and made payment through google pay money got debited and I have not received the voucher I need this it's very urgent for me
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            H
            Harshith Prad
            Apr 10, 2020
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            Address: 7,7 th cross b Street Magadi main road Bangalore 23, Magadi main road

            I have recharged wrong plan please cancel my plan 153 please please Jio
            And I have recharged in debite card
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              Ayush Røy
              Apr 10, 2020
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              The Internet speed of jio is getting slower day by day
              I hardly can even open up a google page in my home
              I cannot even play online games
              I have started to hate jio
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                H
                Hardeep Joshi
                Apr 10, 2020
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                I had recharged my jio number [protected] for the 555 rs plan
                On 10/04/2020. I did not receive any sms from jio confirming the recharge. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

                Details of recharge :
                Requested by : re*[protected]@hdfcbank
                Paid from : icici bank *18
                Status : successful
                Bank reference id :[protected]
                Done via amazon (Got a voucher of 50 via upi recharge)
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  N
                  niaz877
                  Apr 10, 2020
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                  Address: Draba buffliaz, Surankote poonch

                  I am Niaz 08/04/2020 mobile number [protected] recharge failed but money deduted to my amount please immediately refund
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                    A
                    Aditya7470
                    Apr 10, 2020
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                    Address: Old RTO office road , meghdut nagar, Keshav kunj colony, 108

                    On the morning of 10/08/2020, [protected] from an unknown name got a call on this number and it was said that your SIM is being discontinued. Thus I understood that this is a case of cheating, then I refused to give OTP to that person, then that person started abusing me.
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                      T
                      Tanish133
                      Apr 9, 2020
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                      I did recharge of international roaming as i was leaving for canada on 4th april 2020. But as all the flights are cancelled i am not able to go to canada anymore and please refund my money as my plan is not yet activated as it will activate if i reach canada.
                      I am not leaving to canada anymore i request you to please refund my money.
                      My plan is of rs 1100.
                      It still shows it is my upcoming plan and not yet used. It is of my no use. I request you to process my refund.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        Pradeep987
                        Apr 8, 2020
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                        Address: Reliance jio

                        I called 198 for queries...After hanging the call he called me with his personal number and abused me.
                        +1 videos
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                          T
                          t jagan
                          Apr 8, 2020
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                          Resolved

                          Address: House number 10-14-17/2 bharath nagar, r.l nagar, rampally, telangana 501301

                          I have done my Recharge twice but they are not activated please check [protected] my number my reference number are IGAILAAXN5, IGAILEBXL6 please activated it refund my number
                          +1 videos
                          Apr 8, 2020
                          Complaint marked as Resolved 
                          Please activated my plan and refund my account
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                            N
                            Nidhi27
                            from Kolkata, West Bengal
                            Apr 7, 2020
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                            My Jio Fiber Plan was expiring on 14th April 2020. On 6th April 2020 i had recharged since my data was exhausted. I have got SMS of plan activation but the same is not updated in My Jio app and net is also not working properly.
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                              H
                              Helma Martin
                              Apr 7, 2020
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                              I got the JioFi3 (JMR540) on March 20 with sim ([protected])I have valid plan of 3 GB+with calling and message benefits everyday, but from 06/04/2020 (monday), I not able to use the Jio data .I request you to help me in this situation.I located in Chennai
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                                M
                                [email protected]
                                Apr 7, 2020
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                                Address: Jio, India

                                Pl update the recharge done on date 2nd april 2020 for rs 555 for mobile no. [protected] via bhim application and the transaction id is[protected].
                                This recharge is not reflecting in plans on same mobile no.
                                Since this was not reflecting and the mobile plan was expired, another recharge of rs 149 was made which was successfully updated.

                                The issue of rs 555 where money is deducted from account and recharge plan is not updated, pl credit into jio account with same plan and update it.

                                I already wrote e mails to "care", "[protected]@jiomoney.com"; but no reply and resolution heard.
                                I hope to get it resolved here.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  R
                                  Rajarajan Madesh
                                  Apr 6, 2020
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                                  I have done a wrong recharge and the reacharge amount's benefits will reflect in my account after 14th april, 2020 only. I am requesting jio customer care to cancel it before but they are not agreeing to cancel it, pls do the needfull to get my recharge amount of 599.
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                                    N
                                    Naresh2479
                                    Apr 6, 2020
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                                    When I recharged 399 on date 04/04/2020 it's unsuccessful but 399 deducted my account
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                                      S
                                      samar93
                                      from Kayankulam, Kerala
                                      Apr 6, 2020
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                                      Registered email id: sama. [protected]@gmail.com
                                      My jio fiber router has picked up by an engineer on jan 8, 2020. Engineer has taken the working condition router. Initially they told that i will get the refund after 15 working days. After so may follow ups, they told that i will get the refund after 45 working days. But now (After 3 months) they are saying that the router is not in working condition and they will not give the refund. They are trying to cheat me. Please help me to get the refund.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      View replies
                                      I am a customer of jio cellular network.recently i faced lot of data inturupted even i recharge extra data plan.plese ensure my problem.when i tried to intaract with online, they showed poor responce.
                                      Thank you
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                                        S
                                        Smallbunny
                                        Apr 5, 2020
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                                        I have been facing this problem for a year and jio has never bothered to fix it. I have contacted customer care multiple times but their fixed excuse is "the problem occurs when multiple users use internet simultaneously and they always promise to fix it within 3-4hours of complaint but never fixed it.
                                        I hope that the india's most disgusting and liar network will fix it.
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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