Reliance Jio Infocomm Complaints & Reviews

I have a daily 3gb jio plan on my dongle ([protected]) i have made sure i'm using only one device in the wifi. And without performing any activity my data of 3gb is exhausted within 30 minutes after switching the dongle on. This is robbery. That too at a time of this pandemic. Seems like they want to advertise their data booster packs which they recently launched since everyone is working from because of the corona pandemic. They are clearly taking advantage of the situation to profit.

Instead of recharge for my jio sim no. [protected] I recharged for jiophone plan for Rs. 185+10 service charge/-through sbi online net banking at 7.40p.m on 26.03.2020 through RCUBE PLANET PRIVATE LTD so I request yo cancel the recharge and refund the amount immtly.

Hi sir, my name is penchalaiah p, i am using jio prepaid connection (No:[protected]) from last two years. Since february onwards i am getting very low signal and internet speed also very poor. Irritating about this problem. Tower had located around 2km from native place, due to this problem only 2 points of signal is coming and varying. More than 20 members who's are having same network in my village are facing same problems. Please rectify this problems immediately.

I did a recharge for my friend using myjio app the money was deducted but the recharge was not processed.
My no.: [protected]
Friend's no.: [protected]
Transaction id:[protected]
Recharge amount: rs. 155 (Jiophone)
Date:[protected]
Time: 11:14
I will have to do another recharge as this is an urgent situation. So please refund the money for this recharge.

Hi team,

I have recharged my jio net setter [[protected]] for rs 599. I recharged online using this link "[https://www.jio.com/JioApp/index.html?root=primeRecharge&refid=[protected]#]". Transaction id is[protected]. Cash is debited from my account, but my number is not recharged.
Could you please do the needful.

Transaction id and message received are attached.

Please do the needful asap

Hello Jio,
I have done transaction through My Jio app and it redirected me to Phonepe app and money was deducted from bank but it is Saying that transaction done in Reliance Jio Infocom and my mobile was not recharged. Please Solve this problem, I am attracting Transaction ID and Proof below.
Txn. ID : P2003202107253743259546

Respected sir/madam,

My previous Jio plan expired on 25th March, and I completed a recharge of Rs 599 on 21st March for a 2 GB/day plan (84 days). The amount has been deducted from my bank account, but I haven't received any confirmation of my renewal yet. I had done the payment using Google Pay (UPI). I have attached a screenshot of the transaction for your reference. Kindly look into this matter.

Regards,
Parth Bakare
Jio number [protected]

Wrong recharge can't be reverted back from the Reliance jio mobile app. I have wrongly recharged around Rs. 600 to my jio smart phone. The recharge plan was jio phone pack.

There should a possibility for the customer to revert back his recharge in this scenario.

I have noticing my data usages quite some time then observed that jio is doing robbing in the name of data usages. I have a quota of 2gb/day, today suddenly i got message that my 2gb limit exhausted while checked the usages details at phone i am surprise to that i have used 630.93mb data at 7:08am o'clock whereas i wakeup at 9:10am o'clock. Then at around 12:30 & 1:50pm its robbed all my 2gb data.

It's not a matter of today, its happening since long. Called customer service number but they never heed to this concern.

It is a day light robbing where mukesh ambani is doing in the name of jio data usages under govt same umbrella.

Today i recharged my account with 555 on amazon pay upi and money deducted but not reflected in my account but i contacted amazon pay the amount is credited to jio but due to server error recharge not done please share the bank reference number with the jio they will solve the problem but i am unble to connect with jio due to executive not available due to covid 19 lockdown

Hello,

I have recharged a wrong number [protected] instead of the right number via upi transaction id number is [[protected]]

I have recharged the ₹149 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number [protected] as well, i will be highly obliged.

Thanking you,
Swapna

Reliance jio — cancellation of recharge
Hello,

I have recharged a my jio number ([protected]) with a pack applicable to jiophone only via jio app.

I have recharged the ₹594+20 jiophone pack at a number used in smartphone mistakenly. The recharge is in queue as i have other recharge currently.
Kindly cancel the aforesaid recharge.
Please do help.

Thanking you
Sonakshi beniwal

My jio data balance is disappearing even without using a single mb worth of data. I just switched on my phone in the morning (I keep my phone switched off in the night), and i got a message that 50% of my data is gone. How is that possible?

And please do not respond by advising about background data and all that crap. Background apps do not consume so much data that it will finish off the data balance for a day. If that is the case it would have happened with other service providers also. But that is not the case.

Jio data balance is disappearing even without using a single mb of data. Something is clearly wrong.

I've recharged my jio number yesterday from jio website but it has not been recharged yet and my amount rs 149 has been taken from my account. So i need either the amount to be refunded or my number to be recharged. I can provide you the necessary proof if needed please reply me asap.. I didn't expect this from jio. The response is extremely the worst. I've tried contacting your agent but it's all in vain. This not at all fair. I am going change the network if the same continues to happen. I need a solution for my problem.

My name is sanjay srivastava. I have postpaid jio number [protected]. I recharged it with ₹249 jio pre-on-post service at 19:30 on
23/05/2020 through myjio app using paytm upi. It showed payment successful and money was deducted from my account. I received a message that my request was received with transaction id : br0004d699mm but even after 1.5 hours no recharge has reflected in my account.
I have been having problems like this since past two monthd.
What should i do next? Please resolve.

Im done wrong recharge of jio phone on my smartphone by mistake i want recharge another phone no. of my brother i.e. jio phone no. recharge of 75rs that recharge done on my own no. that now i show as upcoming plan

Hello, iam here today to make a complaint about no network coverage in my area.
Here im lamahatta dist. Darjeeling there is not even a single tower installed and due to this there is no service of jio due to which internet connection is very worst.
I personally prefer jio but if i continue to face this problem then i would like to switch to vodafone because as compared to jio vodafone provides better service in my area.

Sir please take an action about jio telecom.
They provide bad network services and bad customer service.
I was complaining about it in many times but they take it very easily.

They tell me everytime same words.
Please sir do something reliance jio telecom company provide very bad network service.

And when i complaining them they
Can't take any action.
Please sir do something.
🙏🙏🙏🙏🙏🙏🙏

Jio is making fool of their customers by sending the the sms stated that "as per government instructions internet services have been stopped in your area till further notice. Reginf"
While in actual data services are not affected in my region.
When i talked to jio care they said a lot of jio users are in your area. Same reply again and again.
Same problem occurs before 12-15 days.

I have been using jio from past three years i have complained many times but the customer care always says that they will solve in issue in 80days while in 70 days my data pack gets exhausted they never solve the network issue and the highest data speed i get if i am lucky is 110kbps in a so called 4g network i have to stay up all night to use my daily data after everybody use it and go to sleep than i get to use it how many days can i stay up all night to use my daily data did i recharged a night pack i do not think so throughout the day i can't even load google page so i decided to stop using jio services but after three months i started having same issues with my vodafone no so i again ported it to jio and made a huge mistake now the jio is even slower than vodafone and i am facing the same issue which i faced with my previous jio no i can't even load google now i am stuck with jio and the customer care says the same thing problem will be solved in 80 days while my data pack is of one month what should i do i can't even port back to vodafone which i want to but i have to wait till 90 days my no is [protected]