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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 89

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N
Nidhi0694
Feb 14, 2020
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I had to recharge for my jio phone no. [protected] for amount 75 but instead recharge was done for my jiofi no. [protected]. Also i had already recharged my jiofi with 251 plan. So currently internet is not working properly through my jiofi due to wrong plan activation.
Please resolve the issue and refund for the wrong recharge done so that my actual data plan would work on my device.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    avijitbche
    Feb 14, 2020
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    Address: 3/80-S.N Banerjee Road, Durgapur, Burdwan, West Bengal, India, 713204

    Dear sir,

    I am currently of india for 1 year. Actually, i wanted to recharge in my wife jio number but wrongly, i recharged to my own jio account which is now with me. So, i am requesting to you please refund money or transfer the plan 2020 to my wife account.

    My details:
    Avijit mondal,
    Mob. No: [protected]
    Aadhar no:[protected]

    My wife,
    Pinku samanta
    Mob no: [protected]
    Aadhaar no.:[protected]
    +1 photos
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    Hello there,

    This is Ankit kumar, I have made a wrong recharge, I was trying to recharge my wife number but unfortunately ended with my own recharge, I am requesting to please return the money so that I can make a recharge again to my sister number .
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      A
      Anup3
      from Mumbai, Maharashtra
      Feb 10, 2020
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      I complaint jio team via email 2months ago regarding poor internet connectivity in my area.
      The internet connectivity is so poor that you can't even view youtube videos in more than 360p and if you have to download something from play store like of 30mb file it will take 5minutes.
      It's not issue with me but in my home i have 3jio numbers and all in different model experiencing same problem in every device.
      I am doubtful why the sim operator is thinking of 5g when they can't provide 4g in a best manner.
      Please improve my area internet connectivity i have complaint you via email - anupsharma. [protected]@gmail.com
      Browsing through my complaint you can get through all area details
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      I have recharged for a jio prime customer plan while I am not one and hence the plan cannot be used on my phn.plz do refund me the amount or utilize it for a valid plan..it's not a small amount for u by fr me it is...plz do reply and refund my money at your earliest
      Thank you
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        J
        jaz ch
        from Noida, Uttar Pradesh
        Feb 8, 2020
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        Made so many complaints but internet speed is pathetic. I switched from idea to JIo, and these people are ridiculous as well. Their online chat, their toll free number process is so much confusing, i am sick of these people

        Solve it, or else i would put the same feedback on soical media as well.

        [protected]
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          S
          saiteleom
          Feb 5, 2020
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          Address: Sai teleom kumbherwal, Sangrur, Punjab, 148024

          Dear sir/ madam
          I am jio retailer. My jio pos id [protected] and jio demo numbher [protected]. Vpo kumbherwal, teh dhuri dis sangrur 148024 punjab (India) my jio account wallet payment. My account distributor my payment fraud. But no slip my payment no information my jio account. Connect jio tem but no help my. Connect district manager not response my phone all disconnect. Plz sir my request my payment refund
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          SIgnal Strength is very bad in Jio network.
          Area- Punjabi Kothi, Near Saraswati Shishu Mandir School, Castairs Twon, Deoghar, Jharkhand
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            B
            BikashManna
            Feb 5, 2020
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            Address: Baramunda Housing Board Colony, Bhubaneswar, Khordha, Odisha, 751003

            I am using a mobile sim from jio having a number 917xxxx467. My mobile location is baramunda housing board colony, one of the prime locations of the smart city bhubaneswar.

            I have recharged rs 2020 scheme with jio 4g data service until january 2021 after hearing a promise from jio care that they are going to solve the slow internet speed issue soon.

            Last 3 months, i have been complaining about the very minimum mobile internet speed. No response from jio company to improve the internet speed.

            If they can't improve the speed, i demand my refund of rs, 2020 from the company. So that i will change the service provider. I am having a huge problem in discharging my official work.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              R
              RaAKnas BeatZ
              Feb 5, 2020
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              Address: 5,Ultadanga Road, Kolkata, West Bengal, 700004

              I could not be able to use my internet as i used to do it in the past a month ago a problem started with my jio fi even if i am doing simple browsing it is showing 50%data exhausted it's frustrating my important works are getting delayed and i also feel like getting cheated paying money but getting satisfactory service please look upon the problem or should i switch on to other service providers.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                K
                Koolfaraz
                Feb 5, 2020
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                Address: House no 589/7 nadeem manzil second floor, Gali no 7 near zakir Nagar jama masjid, New Delhi, Delhi, 110025

                Before coming to malaysia kualalumpur i recharged with jio ir pack of rupees 1101 as suggested by jio customer care executive. But after coming to malaysia i didn't find any networks in my mobile phone. I complained about it but the issue still not resolved. Please look into this matter as i'm unable to receive any calls or even bank otps. All my recharge money go in vein. When call they also suggest me to do another top up recharge of rs 575 by telling me that my balance is low.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                Mujhe Ripon balance chahie
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                  N
                  NiKu778
                  Feb 4, 2020
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                  My jio number is [protected].
                  I am unable to send message from my Jio number to each and every number since last two months. I have registered complain 7 times in the last two months but they are not resolving it.Actually, they are befooling me.
                  I want that they must resolve it otherwise they must pay my amount to me.
                  That's it.
                  Thanks.
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                    D
                    djsingh2903
                    Feb 3, 2020
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                    Address: Sidhivinaky society ,Vartak nagar, Thane, Maharashtra, 400606

                    I have ordered jio mobile from your company website www.jio.com on 01.02.2020. I was visit all nearby jio digital and jio store for picup of mobile but they said we don't have mobile in stock from last 15 days also don't know when the mobile will come, when i was call jio customer care and jio ecommerce no. They giving me excuse to call another number. I'm quite disappointed from this terrible service. This is definitely not what i expected. Please cancel my order and refund my money at the earliest. Transaction number fv000006u4cs, and i made order from mobile no. [protected]
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    I have internet plan of 2GB/day. But the connection is very slow.. everything is loading so slow seems to be like it's 1mb per month plan. Please rectify this issue as soon as possible. From Jan 2020 I have subscribed to the new plan and everyday the internet is slow till date. I have even reached Jio customer care but no action has been taken.
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                      B
                      Brihadh Bhanu Pemmaraju
                      Feb 3, 2020
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                      Despite our knowledge when to recharge, jio is harassing the customer with several messages and calls every day. This is not tolerable and we know what to do.

                      They are keeping on taunting customers and harassing for payment even if it is pre - paid. They are harassing for our money just like we are due to them.

                      Strict action is requested from your side against such companies
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      Jio is calling unnecessarily to remind us to recharge for our prepaid plan. We know about it and don't want jio to remind us. After the plan has expired, we surely know and don't need jio to call and tell us to recharge. We would recharge if we want to.
                      Reply
                      Jio reliance ki taraf se call ata h mam you are selected hum log jab ki tlash main unki bato main aa jate h our vo Paisa pe paisa le kate h refund ke name pe dhokha de kar nikal jate h mare sath yahi hua h so plc aaplog dhyan de agar unse koi mare paise niklva sakta h to plc help main plc 🙏
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                        S
                        Shreyas Borikar
                        Feb 3, 2020
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                        Hello,

                        I have done my jio cellphone recharge on 3rd january 2020 before my current plan expires on 2nd feb 2020.

                        The money is deducted from google pay but the recharge is not done in jio. Please find attached the transaction receipt as proof. When i checked the recharge details in jio app my 3rd january transaction is not visible there. Please assist with this on urgent basis.

                        Jio number : [protected]

                        Thankyou,
                        Shreyas.
                        +1 photos
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        My data is getting exhausted without using it .
                        From couple of days i am facing this issue
                        Without using Data my complete data is getting exhausted
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                          G
                          Gisa Anjaneyulu
                          Feb 2, 2020
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                          Address: 124 MahendraHills, Hyderabad, Telangana, 500026

                          Dear sir/Madam,
                          Iam Anjaneyulu with jio number [protected]..
                          I have recharged my Father number from jio app and paid through paytm UPI..
                          Mobile number : [protected]
                          Plan amount. : 125
                          Today date :[protected]
                          Amount got deducted from my account and recharge also successful but plan not activated to my father number..
                          There is no proper response from jio..
                          Please resolve this issue
                          +1 photos
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                            D
                            DHINESH M
                            Feb 1, 2020
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                            Address: 638115

                            I am using jio sim my samsung m30s handset, i am from avalpoondurai, erode district. My house located around 4 kms from avalpoondurai. There is low tower coverage and internet quality also very poor since jio launched, please check the tower quality and increase the range coverage. Because of poor coverage lot's of people moving to another networks.
                            +1 photos
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                              N
                              Nitul Kalita
                              Feb 1, 2020
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                              Address: Jatia, Kamrup Metropolitan, Assam, 781006

                              Hello, i have done recharge done for the number [protected] using upi on 1st feb 2:36pm. The amount have been deducted from my bank account but the plan have yet to be activated.
                              The plan that i recharge for was of rs.399 for 56days, in which i have applied rs.50 voucher, so total amount deducted from my bank account is rs.349.
                              But still no plan have been activated.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                D
                                Dev singh14072271
                                from Noida, Uttar Pradesh
                                Jan 31, 2020
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                                jio set top box is not working

                                Address: Wz 406 plot no 53 janak park Hari nagar Gali no 4, 110064

                                I had purchased the jio setop box the first month is used it my experience was fine but the second month when i recharged it it stopped working the day i recharged the channel like sony jiotv+ were not working and demanding premium subscription which was earlier not demanded so i want jio to resolve this problem i had earlier approached your costumer care executive with great expectations they promised a early solution within 24 hours but...
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                                S
                                SECOND EYE CREATION
                                Jan 31, 2020
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                                Address: murkunda ahirtoli, Gumla, Jharkhand, 835207

                                I have done recharge theough
                                Jio app
                                Mobile no :[protected]
                                Amount ₹599
                                Time :10.50 pm around
                                Date: 30/01/2020
                                Balance has been deducted but no message of recharge have been recieved
                                But in jio app it showed recharge was successful
                                What should i do need help
                                Even though i have done recahrge jio communication team is doing such type of things really making me upset
                                I trust jio but this problem will not solve then i am going to remove my jio aim
                                +1 photos
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                                  S
                                  sadha1979
                                  Jan 30, 2020
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                                  Address: 636015

                                  My idea no has been changed to jio thru mnp and usage under jio upto 23-oct-19 since sep19.
                                  The number changed to other operator by then idea mnp concurrence.
                                  But now, while i tried to recharge, this number is not available & no records in jio database.
                                  Jio team also conveyed that the bill amount outstanding exits with the idea operator.
                                  But after clearing all the outstanding bills only, the mnp has been activated & live in jio upto 23-oct-19.
                                  Then how come the outstanding exists. I am keep on touch with both the team to clear this issue.
                                  I physically visited jio showroom 3 times in past two months. But till date no response from both the operator teams.
                                  Kindly i request your immense presence to reoslve this issue asap pls.
                                  Mobile number: [protected], name: m. Sadhasivam

                                  Regards,
                                  Sadhasivam m [protected]
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    S
                                    sadha1979
                                    Jan 30, 2020
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                                    Address: SAlem, 636015

                                    My idea no has been changed to jio thru mnp and usage under jio upto 23-oct-19 since sep19.

                                    The number changed to other operator by then idea mnp concurrence.

                                    But now, while i tried to recharge, this number is not available & no records in jio database.

                                    Jio team also conveyed that the bill amount outstanding exits with the idea operator.

                                    But after clearing all the outstanding bills only, the mnp has been activated & live in jio upto 23-oct-19.

                                    Then how come the outstanding exists. I am keep on touch with both the team to clear this issue.

                                    I physically visited jio showroom 3 times in past two months. But till date no response from both the operator teams.

                                    Kindly i request your immense presence to reoslve this issue asap pls.

                                    Mobile number: [protected], name: m. Sadhasivam

                                    Regards,
                                    Sadhasivam m [protected]
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      L
                                      Lakshmidar Reddy Mulagani
                                      Jan 29, 2020
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                                      [protected]

                                      Jio telecaller she was misbehaving with customer's...

                                      For job she ask me to send resume and photo and thousand rupees... And she said nothing about anything at that time and after paying 1000/- rupees she again asking me for 3000/- but she was not giving job clarity.. And company location and address...

                                      Why you are encourageing this kind of peoples
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Jan 29, 2020
                                      Updated by Lakshmidar Reddy Mulagani                                       [protected] It is her number
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