Reliance Jio Infocomm Complaints & Reviews

My Jio Fiber Plan was expiring on 14th April 2020. On 6th April 2020 i had recharged since my data was exhausted. I have got SMS of plan activation but the same is not updated in My Jio app and net is also not working properly.

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I got the JioFi3 (JMR540) on March 20 with sim ([protected])I have valid plan of 3 GB+with calling and message benefits everyday, but from 06/04/2020 (monday), I not able to use the Jio data .I request you to help me in this situation.I located in Chennai

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Address: Jio, India

Pl update the recharge done on date 2nd april 2020 for rs 555 for mobile no. [protected] via bhim application and the transaction id is[protected].
This recharge is not reflecting in plans on same mobile no.
Since this was not reflecting and the mobile plan was expired, another recharge of rs 149 was made which was successfully updated.

The issue of rs 555 where money is deducted from account and recharge plan is not updated, pl credit into jio account with same plan and update it.

I already wrote e mails to "care", "[protected]@jiomoney.com"; but no reply and resolution heard.
I hope to get it resolved here.

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I have done a wrong recharge and the reacharge amount's benefits will reflect in my account after 14th april, 2020 only. I am requesting jio customer care to cancel it before but they are not agreeing to cancel it, pls do the needfull to get my recharge amount of 599.

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When I recharged 399 on date 04/04/2020 it's unsuccessful but 399 deducted my account

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Registered email id: sama. [protected]@gmail.com
My jio fiber router has picked up by an engineer on jan 8, 2020. Engineer has taken the working condition router. Initially they told that i will get the refund after 15 working days. After so may follow ups, they told that i will get the refund after 45 working days. But now (After 3 months) they are saying that the router is not in working condition and they will not give the refund. They are trying to cheat me. Please help me to get the refund.

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SHEELAM BHADRAIAH

from Bengaluru, Karnataka

Apr 7, 2020

I am a customer of jio cellular network.recently i faced lot of data inturupted even i recharge extra data plan.plese ensure my problem.when i tried to intaract with online, they showed poor responce.
Thank you

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I have been facing this problem for a year and jio has never bothered to fix it. I have contacted customer care multiple times but their fixed excuse is "the problem occurs when multiple users use internet simultaneously and they always promise to fix it within 3-4hours of complaint but never fixed it.
I hope that the india's most disgusting and liar network will fix it.

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Address: Address : A/230 to A/238, 2nd floor, Virani Industrial Estate, Western Express Highway, Hanuman Tekdi, Goregaon East, Mumbai - 400063

Hlo sir namaskar, nivedan hai ki main chahta hoon ki jio keypad wale phone mein free service-wifi calling chalu ki jai, kyunki bhut baar signal drop hota hai,, net bhi nahi chalta, bhut preshani hoti hai, apne bhaiyo se puri baat nahi ho paati, kafi logo ke saath aisa hota hai, main ek jio retailar bhi hoon, kafi customer ne shikayat kri hai, signal ki, so plzzz jio phone mein improove kijiye, thanks... [protected]@gmail.com... Call-[protected]

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Address: Mumbai

I have done Recharge on my father's mobile no [protected] inr 555/- on 02.04.2020 but message not received & plan not activated till date. Gio customer cares not receiving calls pl help on priority.
Customer name Bhikan patil
Transaction I'd [protected] from icici account

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I recharged my jio number ([protected]) for data rs.543 plan and it was successful. But after that, i couldn't use that number because of the number not even showing the signal itself. Almost 1 week over i couldn't connect customer-care also. Whenever i trying to connect the customer-care line goes up to the executive level ivr and disconnected.

Now i don't want that recharge and that number. So i request to refund my money back to my account.

Thanks & regards,
Ranjith

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Ranawat Vj

from Powai, Maharashtra

Apr 6, 2020

I had done recharge of RS 555 on my friend jio no. [protected] from my jio app through Amazon pay upi payment was successful but recharge not done on my jio app
Bank reference id is[protected]

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I had disconnected jio fibre on 1 march and have returned the jio device which was is new condition. While collecting the device i also provided my bank details for refund. It’s been more than a month but i haven’t received my refund yet. Kindly provide my complete refund at the earliest.

Also let me know if anything is pending from my end that i need to provide.

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Sandip198

from Mumbai, Maharashtra

Apr 6, 2020

I recharge 555/- for [protected] jio number by my Jio app, recharge for friends options, using AMAZON UPI.
BUT Still now my recharge is not done and the money is debited from my account.
When I get this recharge?

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I made recharge on 03/04/2020 of 399rs plan through by google pay by mobile number [protected] but it shows recharge done on google pay successful but plan not activated or updated in my jio app. Please look into this issue or refund my money back. Please solve it as my jio plan was expiring tomorrow on 04/04/2020 so plaese kindly look into issue and recharge it or refund my money back to my account.

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Address: Haridwar, Uttarakhand, 247667

Sir/ma'am,

I used the airtel app (No.[protected]) to recharge a jio number i.e. [protected] with the work from home plan of rs 251.
Airtel app shows payment successful but on the jio number i haven't received any message, i also checked in the jio app but nothing's there it shows you don't have any plan.

Please do something.

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Hi,
I had recharged my jio mobile number on 29-mar-2020 with the "work from home" pack costing rs. 251 inr. The amount was also deducted from the bank but the offer was not activated nor was it reflected in the "my plans" section or "recharge history".
I didn't get the recharge success message on my phone. Please help.

Below are the details:
Phone number: [protected]
Upi reference number:[protected]
Date of recharge: 29-march-2020
Mode of recharge: through my jio app using paytm upi via hdfc bank
Recharge plan: work from home pack of rs. 251

Apr 1, 2020

Complaint marked as Resolved

The offer is not activated.

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Nitin1924

Apr 2, 2020

I haven't received my recharge which I paid through paytm upi please me to get my money back which is 98rs.

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I had recharged my jio number [protected] for the 599 rs plan on[protected] on the due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.599 is[protected]. I am unable to make any outgoing calls. Please resolve immediately.

Repeating the details
Mobile no: [protected]
Date of recharge:[protected] in the evening
Mode of recharge: through upi
Amount of recharge: 599
Bank transaction id:[protected]

Regards
H v nagaraja rao
[protected]

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ajit gusain

from New Delhi, Delhi

Apr 2, 2020

In SGM Nagar there have too many problem of jio internet service, please kindly help to resolve that.

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Ak walua

from Bengaluru, Karnataka

Apr 2, 2020

Iam getting a message that I have used my 90 percent data eventhough I have not used it

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Address: Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana, 500082

Website: www.jio.com

Mob. No: [protected]

I am using Jio services since 4 years in this period Internet $g Speed decreased to 2G speed !

I have sent many complaints still no response provided by Jio Services as I have active Plans in queue as well but no use due to worst speed !

Immediately respond to this situation & solve this issue on Priority & also compensate with Rs. 7, 000 /- for the inconvenience caused in this matter !

!

Regards
Costumer

******

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I recharge a jio (Jio phone) no[protected] on 25/03/2020 inr 125 as shown in plan of jio my money get debited from debit card of pnb bank on my jio app but there is no recharge done on date as it not show history as im image description is ecom 347754ptm*reliancrli/
Recharge not sucess and money get deducted from account i want my recharge or my refund pls i already waited for 24 hr but there is no refund and rechrge

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Rakesh Deepchandani

Apr 2, 2020

I recharge with 199 to my friend number was [protected] from paytm at 12:39 pm on 29 march 2020 . I done paid the money. But my friend still not get recharge active in his phone

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Address: B/304, SANA GARDEN, SHIMLA PARK, KAUSA, MUMBRA, THANE - 400612, Thane, Maharashtra, 400612

Hello,

I have recharged a wrong number [[protected]] instead of the right number [[protected]] via my jio app transaction i'd :
Br0004eebrxx

I had recharged the ₹125 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number ([protected]) as well, i will be highly obliged.

Thanking you in anticipation,
Ameer shaikh
Your proud customer

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I have activated my new plan on 9th march where i get 6gb data for 3months. I have stayed home from 18th march due to the covid-19 crisis and have been operating on my wifi and not using my mobile data. And on the days i was working, i don't consumer my data more as i am always busy with my patients. Yet yesterday i received a message of consumption of 90% of my data showing the usage even when i haven't been using. I am really disappointed with this and my friends too have the same issue. And this is not the first time i am facing this problem and hence thought of approaching this time.

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Address: 2004,Neelkanth heights,Devidayal road,Mulund West,Mumbai-400080., Mumbai City, Maharashtra, 400080

I have activated my new plan on 9th march where i get 6gb data for 3months. I have stayed home from 18th march due to the covid-19 crisis and have been operating on my wifi and not using my mobile data. And on the days i was working, i don't consumer my data more as i am always busy with my patients. Yet yesterday i received a message of consumption of more than 50% of my data showing the usage even when i haven't been using. I am really disappointed with this and my friends too have the same issue. And this is not the first time i am facing this problem and hence thought of approaching this time.

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Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 90

jio fiber - recharge done but plan not activated

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not able to use jio data

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wrong recharge - amount refund

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deducted money my account

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regarding the refund for jio fiber broadband router

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extremely slow internet speed

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wifi calling feature

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jio recharge done but plan not started

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jio number cannot be use

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refund not received for device yet

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recharge not processed yet

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amount deducted from bank but recharge not successful.

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jio recharge done, money also deducted but offer not activated

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money deducted from account but recharge was not done

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worst internet speed less than 2g speed !

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recharge mot sucessful

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cancellation of wrong recharge on my jio number 9222222930

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internet usage issues

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always shows wrong data usage

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