Reliance Jio Infocomm Complaints & Reviews

I used to recharge my jio number using google pay upi, money is deducted but recharge is not done
Brajesh goon on dec 5, 2019

I have done the payment for recharging my jio phone number through google pay upi. Rs. 349 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Picture of transaction is attached

Hii,
I am biswa ranjan.
I did my advance jio recharge on[protected]pm but i didn't got any sms from jio but upi money is successful.in my recharge history also not showing my recharge. And customer care also not responding my call. I have tried a lot to contact with customer service. Please resolve this issue immediately. Kindly solve it or refund my money back.

I just have recharged my number [protected] with amount 444 with a discount voucher of 50rs on 5th dec, 9:10 pm. After complete and successful payment, i was redirected to jio app where the screen appeared "recharge successful" but thereafter it has not been reflected to the recharge history.
The transaction was done through phone pay.
Transaction id: p1912052110532204760842

Hello,
I just have recharged my number [protected] with amount 444 with a data voucher of 50rs on 5th dec, 9:00 pm. The amount was deducted from the bank and then a message appeared in jio app that the transaction is successful even though it's not showing in recharge history or in my plans.
The transaction was done through google pay
Upi transaction id:[protected]

I have done my recharge before expiry of current plan of rs. 399 + 10 talk time. But on the app it is not updated & even i haven't receive any message regarding recharge.
The bank account is debited with the account. Please check the matter & update the plan. Details are as follows.
Plan: ₹ 399+ 10 talk time
359 through google pay app
50 through jio voucher.
Mobile no. [protected]
Date of recharge 5th dec 2019.

Please solve it as soon as possible

I have recharged my jio account with 1799rs plan for 336days. I recharged through My Jio app on 5th Dec, 2019 around 8:50p.m. Amount was deducted and received message from SBI bank. 1749rs. paid through google pay. One 50rs voucher consumed. But didnt received a message from Jio. In app, in all possible ways it is not showing the recharge details. No internet data and no outgoing calls. 1799rs plan.. not even a single notification.. everything is telling your current plan is expired. but what about the new one ? what is the status ?

I recharged my jio number [protected] with an amount of rs-1766/- ( 444*4 plan) in my jio app through Google pay on 5th December 2019 time- 20:16 pm, amount is deducted from my account but in my jio app there are no ACTIVE plans and when I called to customer care they are telling me there are no ACTIVE plans on my account .
Please kindly solve my problem .

I bought your jio connection because the other network was not good. But after couple of months your service is becoming very bad. There is no network connection in jpnagar 1stbphase bengaluru which prime residential area. But your service is going bad from day to day. Please check the problem immediately before you lose connections. Regarding your hand set the letters on the screen is very small and we can't even adjust the size of the letters. My phone is 2 years old and if i want a replacement will i get that without paying money or what is the amount i have to pay and where should i go go to to get the replacement if you give..

I recharged jio using my jio using Google pay the Page took me through ccavenues and pay was successful, money debited but recharge is not successful, due to offer time limited I recharged again and the old money dint refunded so plz any one help me out of it and refund my money

This is the first time the payment is going through ccavenues and I did recharge in official site

During a Jio recharge of ₹399 on my Jio number through Gpay the recharge fails but the respective amount has been deducted from my account balance immediately after the process and an error message showing the displays on My Jio.Please return my money as soon as possible, its humbly requested to take action on the above mentioned content
Thank you

I have recharged my Jio number +[protected] for Rs 349 plan for 70 days. Money got deducted but I got no confirmation of the recharge either in MyJio app or via any SMS. Customer care executives does not connect at all. Everytime I try the call gets disconnect itself. In live chat even, there is no one to answer to my complaints. This is not acceptable from a service provider. Please assist me immediately on this issue.

I paid through GPay and the UPI transaction id is[protected] and Google Transaction ID is CICAgKD2przfEQ.

Please either complete my recharge or refund my money.

Jio No.-[protected]
Bank reference id:[protected]

I does a advance recharge of 409 through my jio app using 50₹ coupon and pay via amazon pay upi to get 25₹ cashback.
my balance deducted from bank and recharge is successful but i didn't get any confirmation message and not showing in recharge history section in MyJio App.

Done a recharge and payment was also successful yet its not activated tried reaching customer care but no use, finally got a message
We have received recharge request for your Jio connection. Transaction ID : BR0003PREX7H
Please keep this transaction ID for future reference. Once the recharge is successful, you will receive a confirmation message.
To check recharge status, click https://www.jio.com/recharge_history or dial 1991 from your Jio number.
when will my rechargge be activated

[protected] number is recharged 2 times after the expiry date. I believe jio company in satisfying customers that stand them in top company of telecommunications. So please change one recharge date after the other recharge expires or return back money. I will be overwhelmed to use jio services more and more if the problem gets solved. Thqnk you so much for me writing the issue.

Respected sir / madam

My name is ramananad sharma

This is my jio number
[protected]

Address
Room 23 mohana, orahara, near police station rajoun district banka, bihar, 813108

Lattitude 24.96038
Longitude 87.02191

From last 1 year network is totally down in our area.. We had raised my complaint to jio executive authority but our complaint had not register jio employees

Please registered network complaint of our area

Send network team to identify the root cause of network coverage and tell them to resolve in urgent basis plz i m begging for the network coverage

I had esclated this matter to trai chairman dr r. S sharma and appellate department of trai [protected]@trai.gov.in

And jyoti jain madam [protected]@ril.com

And sandeep das sir and managing of jio akash ambani sir

I m requesting to àppellate department resolve this issue on high priority basis of network coverage and give us the complaint number

Plz registered the complaint and send the team to resolve this issue

Respected sir / madam

My name is ashok dahifale

This is my jio mobile number
[protected]

Address
Room 2 nantur - nimba datiya, nandur nimba datiya, ahmadnagar, maharashtra 414113

Lattitude and longitude
19.20233 and 75.35976

I had brought one huge complaint of rf team... They had came to visit our location and talking with me arrogance language then i had told that i will take this matter to jio higher authorities

Then the person who visited he had keep quiet and he had not done any optimisation

Rude behaviour he had shown plz take necessary action against him and forward my concern to relavant team immmediately for the resolution

I using reliance jio. The Internet is too slow.. I complain many times to jio care.. But no body listen. And told me so many user using jio at your area.. We always try to slove the problem same dialogue every time about 1.5year...interest speed always below 0.5mbps...always buffering. Jio claim fastest Internet in India about 21mbps...

Respected sir/ madam

My name is gorksha funde

This is my number
[protected]

Address
Land 82, funde vasti, erandgaon taluka shevgaon district ahamadnagar pincode 414502

Lattitude 19.46206
Longitude 75.29631

Network problem is there in 2 year no help getting from jio department

Plz do the needful plz send the rf team regal team for network coverage

I m begging for the network coverage

I m ready to give land for network tower installation process

Plz registered appellate complaint for 39 days immediately from your end

This is allternate number
[protected]

I have online recharged of jio pack rs:222 on my jio mobile of no - [protected]... On dated 1st december 2019 at 3:45pm from mohali.
My online recharge showed successful but i haven't received any recharge... My order no. Is "br0003omrv5n
&. Msisdn [protected]
Plzzzz resolve my problem or refund my money
I will be thankful to you for your cooperation
From : amandeep kumar
My jio mobile no. Is [protected]

This is regarding the concern of not refunding security deposit by jio fibre wi-fi team in noida.
2. I started using jio wifi services in jan 2018 with a refundable security deposit of 4500 of router.
3.in december 2018, i relocated and raised requests fro cancellation and disconnect.
4. Today its december 2019 and i am still chasing the jio fibre team for pick up of my router and getting my security deposit back.
5. I have raised dozens of service request and numeorus emails, but to my disappointment it never got resolved.
6. Fibre team will write the highly decorated emails that they are resolving the issue or they will get back at the earliert, but no actio yet.