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Reliance Jio Infocomm Complaints & Reviews

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Last updated Mar 26, 2024
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Ratlam
Ratlam District
Madhya Pradesh
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457001

Reliance Jio Infocomm reviews & complaints page 97

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I had recharged my jio number [protected] for the 399 +10 =409rs plan
On 07th nov 2019 using sbi net banking. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.409 is igahkezfl6.
Imp. Form morning of 8th nov 2019 app is not showing me any transaction history.
Please update my recharge in my mobile...
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J
Jio Scammers
from Bengaluru, Karnataka
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recharge successfully completed but plan not activated on my number

Address:680007

I recharged my jio sim with 444 plan 84 days validity with a rs.50 discount coupon applied and paid rs.394 on 1st nov 2019.
The money was deducted from my bank account and i paid it via bhim app and i contacted bhim customer service and they confirmed to me that money was credited to intended beneficiary.
The jio app with which i made the recharge is not showing the history of my recharge i had done on 1st nov 2019.
br...
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Praveen P B
from Mumbai, Maharashtra
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jio tower in-installation not done since 3 year

Address:577006

Dear sir,
We came to an agreement of installation of tower in 2013, when they tried to install they received complaints from local and stopped the work (Till that time structure has been put and some other civil work was done). Since than we have been requesting o remove their materials but no response from them. Neither they are giving rent nor they are taking out the material. Requesting your help in this....
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Er. Hemant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call disconnection & my voucher not redeem

Address:3rd floor, court house, L T marg, dhobi talao mumbai 400002., Mumbai City, Maharashtra, 400002

Hi i am jio customer. I am having a complaints against reliance jio. Jio customer care executive is bluntly disconnected my call.
My no is seven triple zero four two zero four ellewan.

First thing reliance jio customer care executive
Disconnected my call 3times. With differnt 2 date.
First time 15jan19 time00-10am.
CCE Ram sahu
second time 22sep2019 time03-30pm
CCE name Karan Singh,...
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Ajith Suriya
from Mumbai, Maharashtra
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poor signal in my area

Address:26a, maruthi nagar, Cuddalore, Tamil Nadu, 607303

Poor signal in my area... Im in vadalur... All jio users have problems dailly night after 8 pm we have trouble for receiving signal for only jio users... The highest speed in that time 8pm to 11pm speed 7kb only... The network problem in my area daily... We have promblem... Plss help to my area... Take action immediately. Plss our area have trouble......
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Kshitijasp
from Mumbai, Maharashtra
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jio to jio call is not establishing

Address:Mumbai City, Maharashtra, 400027

I have complained at jio customer care no about my problem but the call attendent are so dumb they did not gave me complaint docket no. I have tried for 2-3 times but they just disconnected my phone after listening my problem and even not ready to give me complaint no. They just everytime rewind their cassete and keep the customer problem aside. This is worst experience and it is a smart policy to reduce recharge balance. Whatever jio gives...
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Anagha P
from Mumbai, Maharashtra
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to reverse wrong recharge

Hello,

I have recharged a
wrong number-[protected]
reference number-
[protected]A4910E

I have recharged the ₹149 pack at 4.25pm on 4th november, 2019. Kindly cancel the aforesaid plan.please consider my request and cancel the wrong recharge and oblige

I will be highly obliged if you cancel the wrong recharge.

Thanking you in anticipation,
Anagha...
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Tali M Sashi Jamir
from Mumbai, Maharashtra
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jio data getting exhausted without using it

My jio data of 1.5gb/day is getting exhausted as soon as i switch on data or within a few minutes though i don't use it or browse anything. All auto updates and sync are off. Even background data is restricted. I am facing this problem since the last recharge a week ago. I have contacted the customer care but all they could do was sending a message that gave me a link of tips (Youtube video) on how to use my data smartly which all i had already...
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sngoel
from Noida, Uttar Pradesh
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regarding recharge plans

Address:17/3 Ellaya Mudali lane, Chennai, Tamil Nadu, 600021

I have been using jio number from the beginning of its launch now they have changed their plans for recharge without intimating changes in their old plans now they are offering only 30 minutes of calling in old rs 498 plan but they are offering 3000 minutes of other network calling for rs 555. This is not acceptable by just a difference of rs 57 they are denying 2950 minutes of other network calling to their old customers please take a note...
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kartik jangid
from Mumbai, Maharashtra
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jio customer care hanging my phone without even listing problem.

Address:Near athuna darwaza bus stand Kuchaman City, 341508

I called jio customer care on 31oct 2019 three times because i was getting internet speed related issue, i was not able to even simple google something. So on 31 oct the last customer care told me that he will resolve that problem in 24 hrs.
So on next day 1 nov 2019 i called jio customer care after 26+ hrs later. When i spoke with him he was not able to give me satisfactory answer of my issue then he told me that he transferring...
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Satyakiran Sahini
from Delhi, Delhi
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incorrect data usage status

Address:Srikakulam, Andhra Pradesh

I have using jio wifi 2 gb plan for 2 years and it's quite good. But recently (Two weeks from now) i observed that jio data has been draining much quicker even though the usage is very limited. This is cheating... Earlier i was able to do my office work without any issues but now a days my 2 gb data is draining much faster even though there is no activity (No downloads, emails sent, etc)...
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Saransoft
from Chennai, Tamil Nadu
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compulsory charging extra for iuc mts even for jiofi dongle recharge

Address:600028

Reliance is charging rs.10 (Minimum) extra charge for iuc minutes usages.
But i am using wifi dongle only, thro which i am making any calls at all.
I want to recharge rs.149 only for my jiofi dongle.
I don't need iuc mts as using jiofi dongle only.

Why should i pay extra amount, when i dont have an option to use at all.
Pl. Check and make arrangements to add a new link only for rs.149 only.
br...
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cvishu
from Kolkata, West Bengal
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excess data uses shown

Address:Kolkata, West Bengal

Showing date uses of 552 mb in 3 lot and 390 mb in 1 lot on 2 days within few hours, is it even possible? Whereas only using it for mailing and browsing purpose no video or song streaming at all...is JIO faking data uses to force customer to buy add on packs..??? And do they don't have a simple option to raise complain against it in their app...
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K
karri aravind
from Hyderabad, Telangana
Jul 30, 2022
This thread was updated on Jul 30, 2022
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it has been four weeks, but my security deposit money was not refunded, jio agent cheated me.

Address:Mig 57,Door no:1-53-7,sector 1,Mvp colony, Visakhapatnam, Andhra Pradesh, 530017
Website:www.jio.com

Sir, i was registered for jio fibre connection on 4th october. I paid 2500rs security deposit to jio agent chitikireddi narasimha naidu. He took my money and escaped. I provided all my pan and personal details to him. He told me installation was completed by techical team by evening. I called him within 1 hour and requested him to cancel the jio installation because act fiber is better speed nd quality service than jio said by my neighbors.....
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prakash karath
Jun 24, 2021
This thread was updated on Jun 24, 2021
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refund of security deposit for jio fiber broadband

Address:600100

Dear team,

Hope you are doing good. This is regarding refund of my jio security deposit which i paid at the time of taking my jio fiber connection.

Jio fiber service id[protected] linked to registered mobile number +[protected].
I have cancelled my connection on the month of september 2019 and i returned the device in very good working condition on 18-september-2019. Jio promised me i will get the...
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Shubham Kr Singh
from Mumbai, Maharashtra
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internet speed very very slow like 2g instead of 4g

Address:Bhagalpur, Bihar, 812005

Hlw sir,
I am leaving in Bhagalpur . Here speed of jio is very slow these days like on 29 and 30 October.
Taking big amount for recharges and not providing the speed 4G.
They are just looting money from us . Even when we call customer care executives no one is there to answer the call.As I have screenshot the record of speed through fast.com which gives the speed 550kbs. as a average speed which means 69 KBS approx....
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Ayisha Abdulrahman
from Mumbai, Maharashtra
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jio executive

Address:605201

Hi,

The complaint is regarding the Jio customer care service girl named "Asha"
She had been very rude to me from the beginning of the call. She did not resolve my issue nor gave me any reasons.
In the middle due to her very wrong behavior, I had to raise my voice and she uttered much. At the end she told me "Do whatever you want" and hung the call. I want to raise a complaint on her to jio care....
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saurabh43201
from Pune, Maharashtra
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data exhausting automatically

Address:Jagtap Nager, Vrind Appt, Pune, Maharashtra, 411040

When my data is off. Background apps are closed and not running. Data is exhausting almost everyday. This is happening with me everyday without using any internet. The data is off. My internet usage is normally 700 to 800 mb per day because i use wifi everytime. Even background apps, updates are off or closed. So how it is possible. Happning everyday....
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K
ksrinivasaa rao
from Noida, Uttar Pradesh
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network coverage

Address:Visakhapatnam, Andhra Pradesh

This is regarding network coverage in my work place. This complaint was given several times to service provider for the last six months. They always told to wait for few months but it has never happened. My work place is steel melt shop-1, visaakhapatnam steel plant, visakhapatnam 530031.in this area there are other services are having connectivity....
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Address:380007

As per above quoted subject, i have done recharge of 347/- on [protected] on 25/10/19.. After recharge on my prepaid number still internet service not working.

Today evening i called with your customers care services as response received you have wrongly recharged on jio phone recharge instead of smart phone recharge..

After 30 mins discussed with care team but didn't help & not understand & meaningless.. br...
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