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Reliance Life Insurance Complaints & Reviews

3.9
Updated: Apr 20, 2025
Complaints 757
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574
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Reliance Life Insurance reviews & complaints page 21

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B
bhombal
from Kolkata, West Bengal
Sep 17, 2014
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Address: Kolkata, West Bengal

Dear Sir, I have paid my insurance premium of Rs 1500/- through bank ECS against my policy no 51156706.My name is Sujit Kumar Nandi, Date of Birth[protected]. I called your customer care about 15 days back and promised me my premium received will be send within 48 hours and docket no for complaining - [protected], but Till date I have not received premium paid receipt please arrange to send as early as possible Thanks and best regards Mr Sujit Kumar Nandi Email.: [protected]@gmail.com Mob No [protected]
Aug 14, 2020
Complaint marked as Resolved 
Reliance Life Insurance customer support has been notified about the posted complaint.
Dear Mr. Nandi,

We have sent across an email response addressing your query. Further to your telephonic conversation with our service representative, we are glad that we were been able to assist with your concern to the satisfaction. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same

Regards,
Reliance Life Insurance
Dear Sir /Mam,

Till evening I have not received any e mail with attached insurance premium receipt,

Thanks and best regards,

Sujit Kumar Nandi
Email - [protected]@gmail.com
Mob - [protected].
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    H
    h2366
    from Mohali, Punjab
    Sep 15, 2014
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    Address: Gautam Buddh Nagar, Uttar Pradesh

    1. Reliance Super Automatic Investment Plan (Regular)-Relife Life Insurance Hemlata Singh Contract No. Policy Holder[protected]Client ID[protected]. 2. Reliance Life Highest NAV Gurantee Plan (Regular)-Relife Lifr Insurance Hemlata Singh Contract No. Policy Holder[protected]Client ID[protected] 3. Reliance Super Golden Plan (Regular) Gulab Singh Contract No. Policy Holder[protected]Client ID - [protected] I am not receiving any statement for above three policies. I am not aware how these policies are performing and presently how many units are there for these policies. Please inform accordingly at my address and mail ID gulab.[protected]@gmail.com Regards, Gulab Singh
    Aug 14, 2020
    Complaint marked as Resolved 
    Reliance Life Insurance customer support has been notified about the posted complaint.
    Dear Mr. Singh,

    We have sent across an email response addressing your query. Further to your telephonic conversation with our service representative, we are glad that we were been able to assist with your concern. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same.

    Regards,
    Reliance Life Insurance
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      M
      madhureddy123
      from Chirala, Andhra Pradesh
      Sep 13, 2014
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      Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh

      Sir,
      i surrender of given bond to jeedimetla hyderabad branch through registered post on 13/8/2014 with letter . i got acknowledgement also. but it takes arround 1month time still i cant get any response.
      so please take action and settle my amount as early as possible.

      POLICY HOLDER : Y MADHU SUDHAN REDDY
      DOB: 09/06/1974
      ADDRESS: 3/27, B.S.PETA,
      GUDUR, NELLORE-(D.T.)
      Policy Number: 88485011 Money back Policy
      Aug 8, 2021
      Complaint marked as Resolved 
      Reliance Life Insurance customer support has been notified about the posted complaint.
      Dear Mr. Reddy,

      We sincerely regret the inconvenience caused. Please write to us at rlife.[protected]@relianceada.com with a specific mention to this post and your contact number and correct policy number. We assure you that our service team will respond to your queries.

      Regards,
      Reliance Life Insurance
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        navneet_one
        from Gurgaon, Haryana
        Sep 9, 2014
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        Address: Alwar, Rajasthan

        I have taken policy Money guarantee Plan in 2013 and paid two premium and the police number is 51045735. Today I have checked the Policy documents and I found that the Signature in the all where was tampered by Adviser. Everywhere signature was changed. I was shocked to see this. This is crime and forgery done by advisor.
        +2 photos
        Aug 13, 2020
        Complaint marked as Resolved 
        Reliance Life Insurance customer support has been notified about the posted complaint.
        Dear Mr. Singh,

        As discussed with you in detail, we regret that we are unable to process your request. We have sent across an email response addressing your grievance. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same.

        Regards,
        Reliance Life Insurance
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          kuljeet99
          from Noida, Uttar Pradesh
          Sep 8, 2014
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          Reliance policies false commitment

          Address: New Delhi, Delhi

          My client ID: 84035546 In Feb, 2012, I got a call from somebody from Reliance ([protected]- Mansi as she claimed her name to be) telling me about a Reliance policy with guaranteed14% returns even after surrendering the policy after 3 years. After a discussion, an executive came to my office address and explained how it gives assured return of 14% after end of 4th year if I surrender the policy after paying 3premium. Returns sounding good...
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          MUKESHDAIMA
          from Mumbai, Maharashtra
          Sep 7, 2014
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          Address: Valsad, Gujarat

          Sir i am policy of rlife/ no51138666, sell by kavita deshmukh who him self present r life employe, after 30000rs this policy she said to me i declear by bonous on this my policy, but this is r life schime which few person selected buy them, they declear a bonous on this my policy, 254000rs butthis is when i take money, i asked by froad team when i take a new r life policy, then i received 254000rs by reliance life. Sir they misguide me and asked rs 70000, take polecy by reliance then i received my bonous and this my 70000rs new policy automatic cancelled, . They misguide me, i take a another policy no, 51157221 of rs 70000, but after take my new policy they not give my bonous or not cancelled my 30000rs or 70000rs policy, thet cheat me. They froad take with me, i many maill to r life. Or ther gro officer/ head custmer care/ igms/ irda, but they not cancelled my policy, sir i effected by froad by r/ life or ther employee of ther froad team. Sir i am poor person so please take action against reliance life or ther froad team / therir broker/ or froad team. Sir my mob no is [protected]/[protected], my address is mukesh daima qt no, 824/a/3, jimkhana building west yard railway coloney valsad railway station. Valsad.Gujarat
          Aug 14, 2020
          Complaint marked as Resolved 
          Reliance Life Insurance customer support has been notified about the posted complaint.
          R LIFE CHEAT WITH ME THEY FROAD WITH ME BEHALF OF BONOUS DECLEAR MY POLICY THEY SELL ME NEW POLICY MISGUIDE ME, THEY TAKE WITH ME FROAD OF 100000/ ONE LAKH RS
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            A
            anupriyaanu
            from Mohali, Punjab
            Sep 2, 2014
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            Address: Aligarh, Uttar Pradesh

            sir, i want to state that i have given an application dated 30.05.2014 that my cheque no. 817555 of PNB dated 30.08.2013 which was given for the premiumof my policy 13249409 was utilized to make a new policy 51169647, 30K and now from reliance office only, i get to know that my application is rejected, i am unknown about the new policy and not even get any policy document yet and not interested to continue it. please transfer the fund to my old policy 13249409. kindly continue my old policy 13249409 with the transferred fund.
            Aug 14, 2020
            Complaint marked as Resolved 
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              H
              hdave27
              from Bengaluru, Karnataka
              Sep 1, 2014
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              Address: Bangalore, Karnataka

              Dear Team, This is to bring to your notice irregularities/fraud committed by RLIC agents. I was cheated & sold policies by false promises. My father had taken policy from reliance & he passed away in January 2013, However due to absence of any documentary proofs in his records, I could not get his policy benefits to my mother Usha Sharma. However I did get call in the month of November 2013, that they are calling from reliance grievance team & promised me to help. The person who was interacting with me was Ms Tanvi Sharma (+[protected] & then it was Ms Shakshi Sharma who was dealing with me. Both of them asked me to send documents i.e. my PAN card, photograph, address proof & cheque for Rs 26000 & Rs 66000 to address in Delhi. They had promised that this would help facilitate the claim for policy my father has taken. I got surprised when I got two policies for Reliance Guaranteed Money back plan. I was strictly told by these agents to give wrong information over confirmation call from Reliance as that would impact the claim proceedings. This is clear case of cheating on their part. Moreover, I never signed the policy documents, it was forged signature. I would really appreciate if you can process cancellation of these policies & refund money for Rs 26000 & Rs 66000 i.e. total of Rs 92000 immediately. Please note :: 1. Please do not claim any ECS for my Citibank account, I am withdrawing any such instruction, it was given by forging my signature. 2. Please refund the money as soon as you can, failing which I would be forced to write to consumer complaints office & take legal course. 3. If you cannot proceed with my request, I would be forced to reach out to executive team of Reliance Insurance Company & would also reach out to IRDA. Let me know if you have any questions. Thanks Himanshu +[protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              Dear Mr. Dave,

              As discussed with our representative, we will come back to you with a favourable resolution shortly. We are glad that we were been able to assist you with your concern. Thank you for your patience in this regard.

              Regards,
              Reliance Life Insurance
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                Q
                qureshi bilal
                Aug 29, 2014
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                Address: Ahmedabad, Gujarat

                Hello, I am frm Ahmedabad i have make policy of reliance life insurance policy ajent has given me wrong policy ajent is yogendra singh thakore .code is 21262109 from mehsana gujrat my policy no ..51200567..name of m.bilal qureshi.. ajent told me single premium policy ...i have another policy .no.51200546...mrs...farjanabanu m bilal qureshi...now i got the letter from reliance life insurance for next premium pay...my mo.no.[protected].frm ahmedabad..
                Aug 14, 2020
                Complaint marked as Resolved 
                Reliance Life Insurance customer support has been notified about the posted complaint.
                Dear Mr Qureshi,

                As discussed with you in detail, we regret that we are unable to process your request. We have sent across an email response addressing your grievance. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same.

                Regards,
                Reliance Life Insurance
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                  prashantyadav913
                  from Pune, Maharashtra
                  Aug 29, 2014
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                  Address: Azamgarh, Uttar Pradesh

                  sir/mam my father MR.jatashanker yadav insurance a policy of reliance by phone call the policy no. of that isurance is 51109820 which is of 80000 rupees and another is of 30000 policy no. of 30000 rs isurance is 5112033 . After some days i got a call from agent xxxx who said to me that i have a file of your policy no.above mentioned on which issued a loan of 800000 rs and you have to pay amount of 50000 then he ask for another amount of rs 75000 when i asked to him where my money is been invested he says to me in the accounts of Reliance Life Insurance which is holded by CAs of Reliance Life Insurance but then he took over 120000rs from me and says we increase your loan amount it is of 2800000 and your invested money is CAs account is return back to you and total amount you get of 3500000 and again he wanted 1, 60000 for noc should i gave the money. And please suggest me is there any paln of loan in Reliance Life Insurance or yhey are frauds and there were 3 agents talk to me and about 6 CAs. please reply me on my e mail is [protected]@gmail.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Reliance Life Insurance customer support has been notified about the posted complaint.
                  Dear Mr Yadav,

                  We have made repeated attempts to get in touch with you based on the contact number updated in our records. However we have been unable to establish contact with you. We request you to kindly write to us at rlife.[protected]@relianceada.com with your updated contact number so that our service representative may get in touch with you at the earliest and resolve any concerns which you may have. We sincerely regret any inconvenience caused to you in this regard.

                  Regards,
                  Reliance Life Insurance
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                    H
                    Hem C Joshi
                    from Mumbai, Maharashtra
                    Aug 21, 2014
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                    I have been deceived by RLIC & its corporate agents, I have taken two policies on solo guidance of the advisor on the commitment of lucrative returns against the policies. 1. Interest free House loan of Rs. 5 Lac against the policy of 50K, & Return of Rs. 4.5 lac in 4 months against the policy of Rs. 1.3 Lac.
                    I have invested the sum of Rs. 1.8 Lac in RLIC but when I felt that advisor is giving false commitments, I had requested RLIC to cancel the policies & refund the premium paid amount to me. To my surprise RLIC was denied the request. I have tried to bring this matter into the notice of the CEO of RLIC, & Mr. Anil Ambani too but nothing came forth.
                    I am in deep trouble as I have taken personal loan & invested the amount in RLIC. I am compelled to pay the high interest rates for the personal loan I have taken, & lost money with RLIC.
                    this is very distrustful experience of services to me. I never have think, even dreamt after the deception of the advisor that no one is in RLIC to examine the genuineness, take decisions accordingly.
                    The responses of RLIC is completely unsolicited . Request for help in order to get my money back.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Reliance Life Insurance customer support has been notified about the posted complaint.
                    Dear Mr. Joshi,

                    As discussed with you in detail, we regret that we are unable to process your request. We have sent across an email response addressing your grievance. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same.

                    Regards,
                    Reliance Life Insurance
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                      Hem C Joshi
                      from Mumbai, Maharashtra
                      Aug 21, 2014
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                      Address: Mumbai City, Maharashtra

                      I have been deceived by RLIC & its corporate agents, I have taken two policies on solo guidance of the advisor on the commitment of lucrative returns against the policies. 1. Interest free House loan of Rs. 5 Lac against the policy of 50K, & Return of Rs. 4.5 lac in 4 months against the policy of Rs. 1.3 Lac. I have invested the sum of Rs. 1.8 Lac in RLIC but when I felt that advisor is giving false commitments, I had requested RLIC to cancel the policies & refund the premium paid amount to me. To my surprise RLIC was denied the request. I have tried to bring this matter into the notice of the CEO of RLIC, & Mr. Anil Ambani too but nothing came forth. I am in deep trouble as I have taken personal loan & invested the amount in RLIC. I am compelled to pay the high interest rates for the personal loan I have taken, & lost money with RLIC. this is very distrustful experience of services to me. I never have think, even dreamt after the deception of the advisor that no one is in RLIC to examine the genuineness, take decisions accordingly. The responses of RLIC is completely unsolicited . Request for help in order to get my money back.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Reliance Life Insurance customer support has been notified about the posted complaint.
                      Dear Mr. Joshi,

                      As discussed with you in detail, we regret that we are unable to process your request. We have sent across an email response addressing your grievance. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same.

                      Regards,
                      Reliance Life Insurance
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                        royzacharias
                        from Malegaon, Maharashtra
                        Aug 9, 2014
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                        Respected Sir, I am Roy Zacharia from Madhya Pradesh I am working in a Private Company. My salary is very less and its very hard to fulfill the basic needs of my family. In my town Reliance Life Insurance organized a Program. They told that if couples come to the program and see their new insurance policies. I and my wife gone to the Program and there they introduce the programe Reliance Traditional Super InvestAssure Plan. They told me that we have to deposit three premiums only for three years then we dont have to pay anything. I agreed for the plan and i told that i will pay the money later but the agents came to my home and collected first premium of 15000 and gone. Later when i not got the document i gone to the Reliance office and the office staff told that they dont know about my policy as that program was organized by Indore Group, so they cant help me. Later i got the policy document and came to know that i have joined a policy which is only beneficial to the agent and i gone to the Reliance Life office and inquired about the policy and asked them to cancel it but they told that if i cancel it i will get only 20% of the deposited money because 80% money is allocation fee. I went to the agent, she told me that this policy is very good and her parents also had the same policy and told me that just pay the three premium and then i can get back the money in fourth year. I paid three premiums and then i gone to withdraw but again they told that i have to pay five premium so i paid fourth premium and now this october i have to pay fifth premium. Please help me to get back my money which i have deposited in Reliance Life. My Policy Details are :- Name of Policy Holder - Roy Zacharia Client ID of Policy Holder[protected] Client ID of Life Assured[protected] Policy No[protected] Date of Commencement of Policy - 25th October 2010 Premium Paying Term - 20 Years Policy Term - 20 Years Policy Maturity Date - 25 October 2030 Please Please help me to get my money back Thanks Roy Zacharia
                        +1 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          Samsul Akhtar
                          from Mumbai, Maharashtra
                          Jul 18, 2014
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          Reliance Life Insurance Company Limited Customer Executive was offer me Rs 2400000/ Loan with zero Interested against Policy mortgage of Reliaance Life Insurance Company Limited Super Money Back Plan. I was agree their terms and condition and paid Rs 59500/ amount and was purchase the said policy . After then Reliance Life Insurance Company Limited send me Policy Kit . The Policy Number is 1. 51579478 and File no D7415731, In this 51579478 and File no D7415731 the Kit I was received and found that the Customer Signature column it is not My Original Signature. Someone from Reliance Life Insurance Company Limited has misuse My Duplicate Signature I try to call several time to the Reliance Reliance customer care executive to cancel my policy but they are not responding to me. Date: 03/07/2014 I Submit Application to cancel my LIC policy No 51579478 to Reliance Life Insurance Company Office at Goregaon East Office. But they deny to cancel my Policy. Dated: 10/07/2014 received call message from Reliance Company the call and SMS was to pay now Rs 1371. as TDS Amount. the said amount they ask me to transfer to A/C no [protected] Name Pawan Kumar Sharma. Reliance Company Ask me to Pay the said not to inform to Police.
                          Jun 17, 2017
                          Complaint marked as Resolved 
                          resolved
                          Reliance Life Insurance customer support has been notified about the posted complaint.
                          Dear Mr. Akhtar,

                          We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

                          Regards,
                          Reliance Life Insurance.
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                            Piyush Biswas
                            from Silapathar, Assam
                            Jul 17, 2014
                            Resolved
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                            Address: Nadia, West Bengal

                            Sir, I am very sadly to inform you that i am policy holder of your
                            fund. My policy no is 17877573 and17875191 and client ID is 77183492
                            and 77277746 respectively. date of commencement 31.08.10.Next premium
                            deposited on 19.09.11.Therefor i am not deposited my premium for the
                            year 2012, 2013.In this situation on dated 03.01.14 your kolkata
                            office executive caught to me over telephone and convinced to me for
                            depositing my premium and he also committed to me to continue my
                            policy after depositing the due premium. In this situation i agreed
                            and deposit my premium amount Rs 20000 and Rs 10000., total Rs.30, 000
                            in cash through kolkata office executive Mr. Rajib saha
                            representative.Mr. Rajib Saha ph. no is [protected]. He sent two
                            receipt copy one is receipt no G1DY00007010 and other no is
                            G1DY00007011, dated 20.01.14 from issuing receipt H Block, 1st
                            floor, Dhirubhai Ambani Knowledge city, Navi Mumbai, Maharastra
                            -400710, India.But still today I am seeing that my policy not deposited
                            in properly.so i requested to you that take the matter seriously and
                            recover my deposited money for proper deposit.
                            Thanking you.
                            Pulak Biswas,
                            Chakdaha, Lalpur, Nadia, West Bengal, Pin-741222, ph-
                            [protected], [protected]
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Reliance Life Insurance customer support has been notified about the posted complaint.
                            Dear Mr. Biswas,

                            We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

                            Regards,
                            Reliance Life Insurance
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                              RAJIV1964
                              from Kolkata, West Bengal
                              Jul 14, 2014
                              Resolved
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                              Address: Kolkata, West Bengal

                              This is to inform you that I have got a call from the processing department of Reliance Life Insurance company, Chowringhee Office, Kolkata . I was told that I had taken an Insurance Policy No ****1069 (they didnt inform the first four digits) from Reliance in my name on 17/3/2006, which was lapsed for for only first premium being paid. However, I could not get any such Policy with me . The person told me that the maturity amount of Rs.58572/- can be recovered if I take another policy for Rs.30000/- . Please inform if it's true and I can recover the amount if at all the policy has been issued. RAJIV CHOUDHARY
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Reliance Life Insurance customer support has been notified about the posted complaint.
                              Dear Mr. Choudhary,

                              We sincerely regret the inconvenience caused. We request you to kindly send us an email with your correct policy number and current contact details at rlife.[protected]@relianceada.com with a brief description of the issue and a reference to this web post. Our Service team will quickly assist you with a response to your concerns

                              Regards,
                              Reliance Life Insurance
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                                BluntHead
                                from Mumbai, Maharashtra
                                Jul 11, 2014
                                Resolved
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                                Resolved

                                Deactivating Agent Code

                                Address: Pune, Maharashtra

                                Hello, I have taken RLI Invest Assure Policy, around 5 years back. I paid premium for 3 years. Now policy is lapsed. I am getting frequent calls from the Reliance Delhi office, saying that company have given me a bonus, but it will go to agent if I don't deactivate the agent code. And they said, for deactivating agent code, I'll have to purchase another policy or I'll have to post the documents to Delhi office. Then only they can deactivate...
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                                Sunil2014
                                from Delhi, Delhi
                                Jul 8, 2014
                                Resolved
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                                Resolved

                                Address: Imphal East, Manipur

                                I am Imphal Namely Sunil Meitei, Younger Brother of the Policy Insured, Laimujam Sanamani Singh Policy No. 14578925, from Tentha Khongbal, Manipur. I have senidng the document from 24th June, 2014 but delivered on 26th June, 2014 at 10:00 am. Still now my Borther Death Claim not processing taking too long time. How Much take it time to processed. Please kindly be processed as soon as possible. With Regds, Sunil Meitei.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Reliance Life Insurance customer support has been notified about the posted complaint.
                                Jul 08, 2014
                                Updated by Sunil2014
                                I have sending on DTDC Courier at Imphal and Consignment NO. is K71984603.
                                Dear Mr Imphal,

                                We have made repeated attempts to get in touch with you based on the contact number updated in our records. However we have been unable to establish contact with you. We request you to kindly write to us at rlife.[protected]@relianceada.com with your updated contact number so that our service representative may get in touch with you at the earliest and resolve any concerns which you may have. We sincerely regret any inconvenience caused to you in this regard.

                                Regards,
                                Reliance Life Insurance
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                                  Shashankk Sharma
                                  from Indore, Madhya Pradesh
                                  Jul 6, 2014
                                  Resolved
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                                  Resolved

                                  Address: Ujjain, Madhya Pradesh

                                  We all know about the tower fraud so I also thought that reliance life insurance was not guilty and it comes to me to their executive vinayak, vinayak then ask for more 20k rupees but when i asked them to mail the same they never did a mail also when i asked them to give me the number of advisor and details they do not share the same, the fraud is from many days but RLI people will never ask the customer about the tower and also they never put t in the policey that this is not for tower purposes whcih absoloutely show the reliance insurance fraudulent in insurance we
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Reliance Life Insurance customer support has been notified about the posted complaint.
                                  Dear Mr. Sharma,

                                  We request you to kindly write to us at Rlife.[protected]@relianceada.com with any specific policy related concerns which you may have, referring to this remark. Our Service team will be glad to assist you.

                                  Regards,
                                  Reliance Life Insurance
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                                    anurag_iyer
                                    Jul 4, 2014
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra

                                    Dear Reliance, I bought reliance life ULIP policy in June 2008 having number 12148006. At the time of buying this i was informed by adviser as well as RLIC customer support (Later) that i have choice of paying 3 premiums later i can choose not to pay but keep policy intact. Suddenly on 1 July 2014 i got SMS from Reliance that policy has expired and terminated. I was never informed by mail or SMS for the same however my number and emails are updated in system and have been getting other alerts. Please suggest i was misinformed by customer support or adviser and any way i can keep this policy running ? thanks Anurag [protected]
                                    Complaint marked as Resolved 
                                    Reliance customer care called me and we have resolved issue as policy is already lapsed so i will be getting money out of it.
                                    Reliance Life Insurance customer support has been notified about the posted complaint.
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