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Reliance Life Insurance Complaints & Reviews

3.8
Updated: Aug 24, 2025
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P
PRAKASH KUMAR R
from Coimbatore, Tamil Nadu
Sep 23, 2014
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Address: Coimbatore, Tamil Nadu

sir, i am Mr.Ranesh.R from coimbatore.i login reliance guarantee money back plan rs.21000/.still date insurance bond not received.so i don't need any bond or policy.so please surrender the insurance immediately.i contacted your reliance office yesterday, but not response.This policy you are not closed or surrender, i will go the consumer court, so please surrender this policy.policey details mentioned below:

Customer Name : Mr.Ramesh.R

Policy Number : 51752002

Date of Birth : 02.06.1980

Contact No : [protected] / [protected]

Plan : Guarantee money back plan
Aug 14, 2020
Complaint marked as Resolved 
Reliance Life Insurance customer support has been notified about the posted complaint.
Dear Mr. Ramesh,

We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

Regards,
Reliance Life Insurance
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    A
    antilsunil
    from Chandigarh, Chandigarh
    Sep 22, 2014
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    Address: Sonipat, Haryana

    Dear Sir/Madam My self Sunil Kumar Antil from Sonipat Haryana.Sir i have many time discussing on tellyphonic to Mr. Deepak & Mr. Raj on this number [protected] and [protected] about my online police complaint.But still i am waiting for my policy confirmation or my refund amt.Sir i was interested in Reliance policy of life insurance 1 crore.For this policy payble amt. is 7056. On dated 19/9/14 i have got a call from rlife on my phone [protected] form Gurgoan[protected], [protected].Mr. Deepak tell me about reliance life insurence 1 crore and fill up my all online form. After complition of my form process i paid 7056 through icici online internet banking against policy no. M0092845 .Then suddenly this message come...Sorry! We are unable to process your request online. Please contact our customer care centre by dialing[protected]. Thanks for your interest in Reliance Online term. But before this message come rs7056. is deducted in my a/c. and the bill no. is...info..BIL*[protected]/[protected], amt.7056. When i talk in customer care this no.[protected]. then a madam says your ploice will send with in 24 hour.I have already sent a mail with bank statement regarding my complaint on dated 19/9/14. but nobody have call me or no satisfaction anser received from company side. I am still waiting for my policy or my refund .So i request you sir please solve my issue or refund my money...[protected]@rediffmail.com. Thanks n Regards Sunil Kumar Antil VPO Kamaspur-131021 Sonipat Haryana [protected], [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    Reliance Life Insurance customer support has been notified about the posted complaint.
    Dear Mr. Antil,

    We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution

    Regards,
    Reliance Life Insurance
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      Shilpi_mgm
      from Mumbai, Maharashtra
      Sep 20, 2014
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      Address: Pune, Maharashtra

      Hi, I have taken Kotak wealth Insurance policy 02162934 for 1 Lac. And based on that i got a call from IRDA center explaining that the commission involved for above said policy, They suggested me that i could get this commission/bonus in place of Agent as for the company giving commission/bonus to any party is fine. To get the commission back they said that i have to purchase a new policy "Reliance Life insurance MONEY Multiplier Plan" (Client ID[protected], Contract No[protected] of rs 46935/- After 45days I will get that commission MONEY back and after that i could close this Reliance Plan. I waited for 45 days but nothing happened. I followed up many of times then they said it will take a year time.I seems like a get trapped .I have visited reliance office couple time to get my money back but nothing helped.This insurance policy is not a worthly policy, I have asked Reliance to switch my policy to different plan but they haven't agreed for this too. Kindly Please help to get my money back. Thanks, Shilpi Mittal [protected]@yahoo.co.uk [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      Reliance Life Insurance customer support has been notified about the posted complaint.
      Dear Ms. Mittal,

      As discussed with you in detail, we regret that we are unable to process your request. We have sent across an email response addressing your grievance. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same.

      Regards,
      Reliance Life Insurance
      I think you should understand the fact that i was taken this policy with false promises. You should contact to the agent who has sale this policy to me . For now i remember one name : Subhra .
      It is my hard earn money and i will not leave this money.
      this is not yet resolved as i haven't received any money till yet ...Please help!!
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        B
        bhombal
        from Kolkata, West Bengal
        Sep 17, 2014
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        Address: Kolkata, West Bengal

        Dear Sir, I have paid my insurance premium of Rs 1500/- through bank ECS against my policy no 51156706.My name is Sujit Kumar Nandi, Date of Birth[protected]. I called your customer care about 15 days back and promised me my premium received will be send within 48 hours and docket no for complaining - [protected], but Till date I have not received premium paid receipt please arrange to send as early as possible Thanks and best regards Mr Sujit Kumar Nandi Email.: [protected]@gmail.com Mob No [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Reliance Life Insurance customer support has been notified about the posted complaint.
        Dear Mr. Nandi,

        We have sent across an email response addressing your query. Further to your telephonic conversation with our service representative, we are glad that we were been able to assist with your concern to the satisfaction. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same

        Regards,
        Reliance Life Insurance
        Dear Sir /Mam,

        Till evening I have not received any e mail with attached insurance premium receipt,

        Thanks and best regards,

        Sujit Kumar Nandi
        Email - [protected]@gmail.com
        Mob - [protected].
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          H
          h2366
          from Mohali, Punjab
          Sep 15, 2014
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          Address: Gautam Buddh Nagar, Uttar Pradesh

          1. Reliance Super Automatic Investment Plan (Regular)-Relife Life Insurance Hemlata Singh Contract No. Policy Holder[protected]Client ID[protected]. 2. Reliance Life Highest NAV Gurantee Plan (Regular)-Relife Lifr Insurance Hemlata Singh Contract No. Policy Holder[protected]Client ID[protected] 3. Reliance Super Golden Plan (Regular) Gulab Singh Contract No. Policy Holder[protected]Client ID - [protected] I am not receiving any statement for above three policies. I am not aware how these policies are performing and presently how many units are there for these policies. Please inform accordingly at my address and mail ID gulab.[protected]@gmail.com Regards, Gulab Singh
          Aug 14, 2020
          Complaint marked as Resolved 
          Reliance Life Insurance customer support has been notified about the posted complaint.
          Dear Mr. Singh,

          We have sent across an email response addressing your query. Further to your telephonic conversation with our service representative, we are glad that we were been able to assist with your concern. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same.

          Regards,
          Reliance Life Insurance
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            M
            madhureddy123
            from Chirala, Andhra Pradesh
            Sep 13, 2014
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            Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh

            Sir,
            i surrender of given bond to jeedimetla hyderabad branch through registered post on 13/8/2014 with letter . i got acknowledgement also. but it takes arround 1month time still i cant get any response.
            so please take action and settle my amount as early as possible.

            POLICY HOLDER : Y MADHU SUDHAN REDDY
            DOB: 09/06/1974
            ADDRESS: 3/27, B.S.PETA,
            GUDUR, NELLORE-(D.T.)
            Policy Number: 88485011 Money back Policy
            Aug 8, 2021
            Complaint marked as Resolved 
            Reliance Life Insurance customer support has been notified about the posted complaint.
            Dear Mr. Reddy,

            We sincerely regret the inconvenience caused. Please write to us at rlife.[protected]@relianceada.com with a specific mention to this post and your contact number and correct policy number. We assure you that our service team will respond to your queries.

            Regards,
            Reliance Life Insurance
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              navneet_one
              from Gurgaon, Haryana
              Sep 9, 2014
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              Address: Alwar, Rajasthan

              I have taken policy Money guarantee Plan in 2013 and paid two premium and the police number is 51045735. Today I have checked the Policy documents and I found that the Signature in the all where was tampered by Adviser. Everywhere signature was changed. I was shocked to see this. This is crime and forgery done by advisor.
              Aug 13, 2020
              Complaint marked as Resolved 
              Reliance Life Insurance customer support has been notified about the posted complaint.
              Dear Mr. Singh,

              As discussed with you in detail, we regret that we are unable to process your request. We have sent across an email response addressing your grievance. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same.

              Regards,
              Reliance Life Insurance
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                MUKESHDAIMA
                from Mumbai, Maharashtra
                Sep 7, 2014
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                Address: Valsad, Gujarat

                Sir i am policy of rlife/ no51138666, sell by kavita deshmukh who him self present r life employe, after 30000rs this policy she said to me i declear by bonous on this my policy, but this is r life schime which few person selected buy them, they declear a bonous on this my policy, 254000rs butthis is when i take money, i asked by froad team when i take a new r life policy, then i received 254000rs by reliance life. Sir they misguide me and asked rs 70000, take polecy by reliance then i received my bonous and this my 70000rs new policy automatic cancelled, . They misguide me, i take a another policy no, 51157221 of rs 70000, but after take my new policy they not give my bonous or not cancelled my 30000rs or 70000rs policy, thet cheat me. They froad take with me, i many maill to r life. Or ther gro officer/ head custmer care/ igms/ irda, but they not cancelled my policy, sir i effected by froad by r/ life or ther employee of ther froad team. Sir i am poor person so please take action against reliance life or ther froad team / therir broker/ or froad team. Sir my mob no is [protected]/[protected], my address is mukesh daima qt no, 824/a/3, jimkhana building west yard railway coloney valsad railway station. Valsad.Gujarat
                Aug 14, 2020
                Complaint marked as Resolved 
                Reliance Life Insurance customer support has been notified about the posted complaint.
                R LIFE CHEAT WITH ME THEY FROAD WITH ME BEHALF OF BONOUS DECLEAR MY POLICY THEY SELL ME NEW POLICY MISGUIDE ME, THEY TAKE WITH ME FROAD OF 100000/ ONE LAKH RS
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                  A
                  anupriyaanu
                  from Mohali, Punjab
                  Sep 2, 2014
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                  Address: Aligarh, Uttar Pradesh

                  sir, i want to state that i have given an application dated 30.05.2014 that my cheque no. 817555 of PNB dated 30.08.2013 which was given for the premiumof my policy 13249409 was utilized to make a new policy 51169647, 30K and now from reliance office only, i get to know that my application is rejected, i am unknown about the new policy and not even get any policy document yet and not interested to continue it. please transfer the fund to my old policy 13249409. kindly continue my old policy 13249409 with the transferred fund.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    H
                    hdave27
                    from Bengaluru, Karnataka
                    Sep 1, 2014
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                    Address: Bangalore, Karnataka

                    Dear Team, This is to bring to your notice irregularities/fraud committed by RLIC agents. I was cheated & sold policies by false promises. My father had taken policy from reliance & he passed away in January 2013, However due to absence of any documentary proofs in his records, I could not get his policy benefits to my mother Usha Sharma. However I did get call in the month of November 2013, that they are calling from reliance grievance team & promised me to help. The person who was interacting with me was Ms Tanvi Sharma (+[protected] & then it was Ms Shakshi Sharma who was dealing with me. Both of them asked me to send documents i.e. my PAN card, photograph, address proof & cheque for Rs 26000 & Rs 66000 to address in Delhi. They had promised that this would help facilitate the claim for policy my father has taken. I got surprised when I got two policies for Reliance Guaranteed Money back plan. I was strictly told by these agents to give wrong information over confirmation call from Reliance as that would impact the claim proceedings. This is clear case of cheating on their part. Moreover, I never signed the policy documents, it was forged signature. I would really appreciate if you can process cancellation of these policies & refund money for Rs 26000 & Rs 66000 i.e. total of Rs 92000 immediately. Please note :: 1. Please do not claim any ECS for my Citibank account, I am withdrawing any such instruction, it was given by forging my signature. 2. Please refund the money as soon as you can, failing which I would be forced to write to consumer complaints office & take legal course. 3. If you cannot proceed with my request, I would be forced to reach out to executive team of Reliance Insurance Company & would also reach out to IRDA. Let me know if you have any questions. Thanks Himanshu +[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Mr. Dave,

                    As discussed with our representative, we will come back to you with a favourable resolution shortly. We are glad that we were been able to assist you with your concern. Thank you for your patience in this regard.

                    Regards,
                    Reliance Life Insurance
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                      Q
                      qureshi bilal
                      Aug 29, 2014
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                      Address: Ahmedabad, Gujarat

                      Hello, I am frm Ahmedabad i have make policy of reliance life insurance policy ajent has given me wrong policy ajent is yogendra singh thakore .code is 21262109 from mehsana gujrat my policy no ..51200567..name of m.bilal qureshi.. ajent told me single premium policy ...i have another policy .no.51200546...mrs...farjanabanu m bilal qureshi...now i got the letter from reliance life insurance for next premium pay...my mo.no.[protected].frm ahmedabad..
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Reliance Life Insurance customer support has been notified about the posted complaint.
                      Dear Mr Qureshi,

                      As discussed with you in detail, we regret that we are unable to process your request. We have sent across an email response addressing your grievance. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same.

                      Regards,
                      Reliance Life Insurance
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                        prashantyadav913
                        from Pune, Maharashtra
                        Aug 29, 2014
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                        Address: Azamgarh, Uttar Pradesh

                        sir/mam my father MR.jatashanker yadav insurance a policy of reliance by phone call the policy no. of that isurance is 51109820 which is of 80000 rupees and another is of 30000 policy no. of 30000 rs isurance is 5112033 . After some days i got a call from agent xxxx who said to me that i have a file of your policy no.above mentioned on which issued a loan of 800000 rs and you have to pay amount of 50000 then he ask for another amount of rs 75000 when i asked to him where my money is been invested he says to me in the accounts of Reliance Life Insurance which is holded by CAs of Reliance Life Insurance but then he took over 120000rs from me and says we increase your loan amount it is of 2800000 and your invested money is CAs account is return back to you and total amount you get of 3500000 and again he wanted 1, 60000 for noc should i gave the money. And please suggest me is there any paln of loan in Reliance Life Insurance or yhey are frauds and there were 3 agents talk to me and about 6 CAs. please reply me on my e mail is [protected]@gmail.com
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Reliance Life Insurance customer support has been notified about the posted complaint.
                        Dear Mr Yadav,

                        We have made repeated attempts to get in touch with you based on the contact number updated in our records. However we have been unable to establish contact with you. We request you to kindly write to us at rlife.[protected]@relianceada.com with your updated contact number so that our service representative may get in touch with you at the earliest and resolve any concerns which you may have. We sincerely regret any inconvenience caused to you in this regard.

                        Regards,
                        Reliance Life Insurance
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                          Hem C Joshi
                          from Mumbai, Maharashtra
                          Aug 21, 2014
                          Resolved
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                          Resolved

                          I have been deceived by RLIC & its corporate agents, I have taken two policies on solo guidance of the advisor on the commitment of lucrative returns against the policies. 1. Interest free House loan of Rs. 5 Lac against the policy of 50K, & Return of Rs. 4.5 lac in 4 months against the policy of Rs. 1.3 Lac.
                          I have invested the sum of Rs. 1.8 Lac in RLIC but when I felt that advisor is giving false commitments, I had requested RLIC to cancel the policies & refund the premium paid amount to me. To my surprise RLIC was denied the request. I have tried to bring this matter into the notice of the CEO of RLIC, & Mr. Anil Ambani too but nothing came forth.
                          I am in deep trouble as I have taken personal loan & invested the amount in RLIC. I am compelled to pay the high interest rates for the personal loan I have taken, & lost money with RLIC.
                          this is very distrustful experience of services to me. I never have think, even dreamt after the deception of the advisor that no one is in RLIC to examine the genuineness, take decisions accordingly.
                          The responses of RLIC is completely unsolicited . Request for help in order to get my money back.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Reliance Life Insurance customer support has been notified about the posted complaint.
                          Dear Mr. Joshi,

                          As discussed with you in detail, we regret that we are unable to process your request. We have sent across an email response addressing your grievance. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same.

                          Regards,
                          Reliance Life Insurance
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                            Hem C Joshi
                            from Mumbai, Maharashtra
                            Aug 21, 2014
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                            Address: Mumbai City, Maharashtra

                            I have been deceived by RLIC & its corporate agents, I have taken two policies on solo guidance of the advisor on the commitment of lucrative returns against the policies. 1. Interest free House loan of Rs. 5 Lac against the policy of 50K, & Return of Rs. 4.5 lac in 4 months against the policy of Rs. 1.3 Lac. I have invested the sum of Rs. 1.8 Lac in RLIC but when I felt that advisor is giving false commitments, I had requested RLIC to cancel the policies & refund the premium paid amount to me. To my surprise RLIC was denied the request. I have tried to bring this matter into the notice of the CEO of RLIC, & Mr. Anil Ambani too but nothing came forth. I am in deep trouble as I have taken personal loan & invested the amount in RLIC. I am compelled to pay the high interest rates for the personal loan I have taken, & lost money with RLIC. this is very distrustful experience of services to me. I never have think, even dreamt after the deception of the advisor that no one is in RLIC to examine the genuineness, take decisions accordingly. The responses of RLIC is completely unsolicited . Request for help in order to get my money back.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Reliance Life Insurance customer support has been notified about the posted complaint.
                            Dear Mr. Joshi,

                            As discussed with you in detail, we regret that we are unable to process your request. We have sent across an email response addressing your grievance. Please write to us at rlife.[protected]@relianceada.com for any clarification regarding the same.

                            Regards,
                            Reliance Life Insurance
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                              royzacharias
                              from Malegaon, Maharashtra
                              Aug 9, 2014
                              Resolved
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                              Respected Sir, I am Roy Zacharia from Madhya Pradesh I am working in a Private Company. My salary is very less and its very hard to fulfill the basic needs of my family. In my town Reliance Life Insurance organized a Program. They told that if couples come to the program and see their new insurance policies. I and my wife gone to the Program and there they introduce the programe Reliance Traditional Super InvestAssure Plan. They told me that we have to deposit three premiums only for three years then we dont have to pay anything. I agreed for the plan and i told that i will pay the money later but the agents came to my home and collected first premium of 15000 and gone. Later when i not got the document i gone to the Reliance office and the office staff told that they dont know about my policy as that program was organized by Indore Group, so they cant help me. Later i got the policy document and came to know that i have joined a policy which is only beneficial to the agent and i gone to the Reliance Life office and inquired about the policy and asked them to cancel it but they told that if i cancel it i will get only 20% of the deposited money because 80% money is allocation fee. I went to the agent, she told me that this policy is very good and her parents also had the same policy and told me that just pay the three premium and then i can get back the money in fourth year. I paid three premiums and then i gone to withdraw but again they told that i have to pay five premium so i paid fourth premium and now this october i have to pay fifth premium. Please help me to get back my money which i have deposited in Reliance Life. My Policy Details are :- Name of Policy Holder - Roy Zacharia Client ID of Policy Holder[protected] Client ID of Life Assured[protected] Policy No[protected] Date of Commencement of Policy - 25th October 2010 Premium Paying Term - 20 Years Policy Term - 20 Years Policy Maturity Date - 25 October 2030 Please Please help me to get my money back Thanks Roy Zacharia
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                Samsul Akhtar
                                from Mumbai, Maharashtra
                                Jul 18, 2014
                                Resolved
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                                Address: Mumbai City, Maharashtra

                                Reliance Life Insurance Company Limited Customer Executive was offer me Rs 2400000/ Loan with zero Interested against Policy mortgage of Reliaance Life Insurance Company Limited Super Money Back Plan. I was agree their terms and condition and paid Rs 59500/ amount and was purchase the said policy . After then Reliance Life Insurance Company Limited send me Policy Kit . The Policy Number is 1. 51579478 and File no D7415731, In this 51579478 and File no D7415731 the Kit I was received and found that the Customer Signature column it is not My Original Signature. Someone from Reliance Life Insurance Company Limited has misuse My Duplicate Signature I try to call several time to the Reliance Reliance customer care executive to cancel my policy but they are not responding to me. Date: 03/07/2014 I Submit Application to cancel my LIC policy No 51579478 to Reliance Life Insurance Company Office at Goregaon East Office. But they deny to cancel my Policy. Dated: 10/07/2014 received call message from Reliance Company the call and SMS was to pay now Rs 1371. as TDS Amount. the said amount they ask me to transfer to A/C no [protected] Name Pawan Kumar Sharma. Reliance Company Ask me to Pay the said not to inform to Police.
                                Jun 17, 2017
                                Complaint marked as Resolved 
                                resolved
                                Reliance Life Insurance customer support has been notified about the posted complaint.
                                Dear Mr. Akhtar,

                                We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

                                Regards,
                                Reliance Life Insurance.
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                                  Piyush Biswas
                                  from Silapathar, Assam
                                  Jul 17, 2014
                                  Resolved
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                                  Address: Nadia, West Bengal

                                  Sir, I am very sadly to inform you that i am policy holder of your
                                  fund. My policy no is 17877573 and17875191 and client ID is 77183492
                                  and 77277746 respectively. date of commencement 31.08.10.Next premium
                                  deposited on 19.09.11.Therefor i am not deposited my premium for the
                                  year 2012, 2013.In this situation on dated 03.01.14 your kolkata
                                  office executive caught to me over telephone and convinced to me for
                                  depositing my premium and he also committed to me to continue my
                                  policy after depositing the due premium. In this situation i agreed
                                  and deposit my premium amount Rs 20000 and Rs 10000., total Rs.30, 000
                                  in cash through kolkata office executive Mr. Rajib saha
                                  representative.Mr. Rajib Saha ph. no is [protected]. He sent two
                                  receipt copy one is receipt no G1DY00007010 and other no is
                                  G1DY00007011, dated 20.01.14 from issuing receipt H Block, 1st
                                  floor, Dhirubhai Ambani Knowledge city, Navi Mumbai, Maharastra
                                  -400710, India.But still today I am seeing that my policy not deposited
                                  in properly.so i requested to you that take the matter seriously and
                                  recover my deposited money for proper deposit.
                                  Thanking you.
                                  Pulak Biswas,
                                  Chakdaha, Lalpur, Nadia, West Bengal, Pin-741222, ph-
                                  [protected], [protected]
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Reliance Life Insurance customer support has been notified about the posted complaint.
                                  Dear Mr. Biswas,

                                  We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

                                  Regards,
                                  Reliance Life Insurance
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                                    RAJIV1964
                                    from Kolkata, West Bengal
                                    Jul 14, 2014
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal

                                    This is to inform you that I have got a call from the processing department of Reliance Life Insurance company, Chowringhee Office, Kolkata . I was told that I had taken an Insurance Policy No ****1069 (they didnt inform the first four digits) from Reliance in my name on 17/3/2006, which was lapsed for for only first premium being paid. However, I could not get any such Policy with me . The person told me that the maturity amount of Rs.58572/- can be recovered if I take another policy for Rs.30000/- . Please inform if it's true and I can recover the amount if at all the policy has been issued. RAJIV CHOUDHARY
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Reliance Life Insurance customer support has been notified about the posted complaint.
                                    Dear Mr. Choudhary,

                                    We sincerely regret the inconvenience caused. We request you to kindly send us an email with your correct policy number and current contact details at rlife.[protected]@relianceada.com with a brief description of the issue and a reference to this web post. Our Service team will quickly assist you with a response to your concerns

                                    Regards,
                                    Reliance Life Insurance
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                                      BluntHead
                                      from Mumbai, Maharashtra
                                      Jul 11, 2014
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra

                                      Hello, I have taken RLI Invest Assure Policy, around 5 years back. I paid premium for 3 years. Now policy is lapsed. I am getting frequent calls from the Reliance Delhi office, saying that company have given me a bonus, but it will go to agent if I don't deactivate the agent code. And they said, for deactivating agent code, I'll have to purchase another policy or I'll have to post the documents to Delhi office. Then only they can deactivate the agent code associated with my policy. I received several calls are from PNM Services Pvt. Ltd. Saying that GBIC - Govt body for insurance council appointed them to manage the policies on which bonus is issued by the company but agent code is associated with it, and thus bonus cannot be transfer to the policy holder. They have also asked to take any policy to deactivate the agent code. All of the above callers said that as per IRDAs new guidelines, agent code needs to be deactivated to get my bonus issued by the Reliance. I hope this is right place to post my query. Please can you verify and validate whether such calls are fraudulent. If it is not fraud, then why agent should get my bonus, because bonus [if any] is entitled to the policy holder. Regards, Nikhil
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Reliance Life Insurance customer support has been notified about the posted complaint.
                                      Dear Mr. Nikhil,

                                      We sincerely regret the inconvenience caused. We request you to kindly send us an email with your Policy number and current contact details at rlife.[protected]@relianceada.com with a brief description of the issue and a reference to this web post. Our Service team will quickly assist you with a response to your concerns.

                                      Regards,
                                      Reliance Life Insurance
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                                        Sunil2014
                                        from Delhi, Delhi
                                        Jul 8, 2014
                                        Resolved
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                                        Resolved

                                        Address: Imphal East, Manipur

                                        I am Imphal Namely Sunil Meitei, Younger Brother of the Policy Insured, Laimujam Sanamani Singh Policy No. 14578925, from Tentha Khongbal, Manipur. I have senidng the document from 24th June, 2014 but delivered on 26th June, 2014 at 10:00 am. Still now my Borther Death Claim not processing taking too long time. How Much take it time to processed. Please kindly be processed as soon as possible. With Regds, Sunil Meitei.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Reliance Life Insurance customer support has been notified about the posted complaint.
                                        Jul 08, 2014
                                        Updated by Sunil2014
                                        I have sending on DTDC Courier at Imphal and Consignment NO. is K71984603.
                                        Dear Mr Imphal,

                                        We have made repeated attempts to get in touch with you based on the contact number updated in our records. However we have been unable to establish contact with you. We request you to kindly write to us at rlife.[protected]@relianceada.com with your updated contact number so that our service representative may get in touch with you at the earliest and resolve any concerns which you may have. We sincerely regret any inconvenience caused to you in this regard.

                                        Regards,
                                        Reliance Life Insurance
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