We are fond of reliance mart due to various offers we get and we keep promoting reliance mart to our fiends. But we got bad experience this month. I felt very bad with this treatment. Also, there is no complaint book available readily to register the complaint!
I went to reliance mart (Dtc mall, 8/13, erandwane) on 11th jun and along with other items, picked up siega olive oil, 5 litre of mrp 2699 (Offer by producer to sell at rs. 1699/- and reliance mart sells at rs. 1499/-). I had purchased the same before. But on 11th jun the counter manager made me wait for exact 42 minutes to confirm the price and then denied the sale of the oil. He asked me to wait for 2 more hours if i want to purchase for rs. 1699/- which is ridiculous. I had stepped out from my office hours and lost almost 45 min than i had planned.
Yesterday i went to same place and picked the same product and again they denied.
The stock of olive oil is old and the store should sell for the price rs. 1499/-, which we customers were happy with! For new stock with new mrp you can sell for new price. Can you please instruct the manager in charge to sell the old stock for old price. The price rs. 1499/- comes up on the billing machine as offer, but the sales person denies to sell and manager is not giving go ahead to sell at rs.1499/-. He wants me to buy the same for rs. 2099/- (Mrp 1699/-). Keeps telling me story of how reliance will be in loss if sells the old stock for rs. 1499/-. Was this information helpful? | 
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