Reliance MART Complaints & Reviews

Dear sir/mam,

jio mart ka account banakar saman mangaya ja raha hai

aur shop par full prices mein sale kiya ja raha hai

VIVEK KUMAR JAIN - JAIN GIFT HOUSE
AL - 10/2, DEEN DAYAL NAGAR, NEAR SUGANDH SWEETS, KANTH ROAD, MORADABAD - 24401

kripya check karne ka kasht karein...

This ia a case of cheating//no jio people willing to help//order no[protected]W

I have made double payment against a shopping at Smart point Reliance at Ghatsila, Jharkhand-832103 due to mistake of one staff, Miss Puza Bose(name through true caller) on 27/08/2025 by By debit card transection no. SBIPOS[protected] and SBIPOS[protected] but till date I have not received the amount of the second payment which i have to pay for mistake of their staff. Please look into the matter to get my extra payment back....

Dear JioMart Team,

I am writing to escalate my unresolved complaint regarding my washing machine drain motor.

Complaint raised on: 22nd August 2025

Complaint No.:[protected]

Issue: Washing machine drain motor not working

Despite multiple follow-ups with your helpline, no technician visited initially. After repeated requests, an agent finally visited and confirmed...

I am writing to bring to your attention a serious concern regarding food safety and consumer rights.

Today, I visited the Reliance Mart located near the Sabar Bus Stand in Mysore. During my visit, I observed that expired Good Life branded rice packets — expired by two months — had been opened and mixed with loose rice that was being sold to customers.

When I raised this issue with the store manager...

Subject: Complaint Against Smart Bazar for Overcharging on RAW PEANUT
Dear Sir/Madam,
I would like to formally report that Smart Bazar, located at Kurnool–Nandyal Road, near Amma Hospital, beside Reliance Petrol Bunk, is selling the product RAW PEANUT above the printed Maximum Retail Price (MRP). The MRP printed on the pack is ₹120, but I was charged ₹125. This is a clear violation of the Legal Metrology Act, 2009.br...

I placed two orders of trousers on Jio mart on May 19 and I received the product on May 24th. I tried the product and it is bigger in size and I've placed return request within a hour. Return person reached my place the next day and took the products. I returned total of 3 products including this two pants.

One product gor approved no issues. For one of this trousers received message on whatsapp that the return has been rejected...

Dear JioMart Support Team,

I am writing to express my disappointment regarding an order I placed through the Quick Delivery section, which promised delivery within 10 to 30 minutes.

I placed the order on 28/05/2025 at 7:20 PM, and as of now—29/05/2025 at 9:05 AM—I have still not received my groceries. This delay has caused significant inconvenience and frustration, especially considering the commitment of...

I am from Lucknow PIN-226016 Last week I have placed multiple orders but most of the orders having partial / incomplete supplies.

Discussed but customer support team L1 and L2 both but I have not got any logical answer.

If product is not available in stores then why order get saved.

Requesting you please review my PART supply orders ( Regd. Mobile number [protected]) during current & last week...

The company shows that it will deliver the order in 10 to 30 minutes but the delivery boy refuses to bring it and shows more attitude...

I made payment to Reliance smart point but it is not reflected at the end of merchant they said payment is suspended. After complaining and waiting for 24 hours I didn’t get my payment back.
Order Id 60932037...

Reliance Jio mart in CBD Mall, Vaishnodevi Zundal Circle, Ahmedabad 382421 is selling Stale/ Expired product. I have procured Lotte Chocopie with Rs 113/- vide bill no. 15 dtd 26/01/2025 from above mentioned store and even my kids have consumed them and reported item seems not proper and little bit smelly. Immediately, I checked the product expiry date and found product is more than 1 year old with expiry date of 05/01/2025. There are huge...

Dear team,

My name is Mayursinh Chavda & I am ex employee from Relliance Smart Value format TND-1 Store Rajkot From[protected] to[protected]. & my employee id is[protected]
Due to medical reasons I want withdrawal my Pf through EPFO But as per attached Screenshot Error show Digital signature not update & EPFO Site not option available to update Digital Signature!!!

So kindly request you please update my Digital singnature in My Pf account

From:-
Mayursinh Chavda
Ex-employee[protected]
Reliance smart-TND1 store
Gujarat

Llyod is bad and ac is not enough 1.5 it is awful notncooling

It is to inform you that my self Sandeep Kumar and today visited in Ambala city Reliance Mart to buy some consumable items but it was shoking when Reliance Mart staff was misleading to me and wasting my time at the time of billing and push me to go that counter after another counter even there was no crowd only two counter was running, second staff way of talking with customer was too rude which was not acceptable at any cost and plz ensure to take immediate action and sensitive to your staff. Plz find my contact ([protected]) to further discussion . Sandeep Kumar.

Hi Team,

We have purchased the Daikin AC on 31st March 2024 from Reliance Smart Bazar, Location-Gaur City Mall, Greater Noida West .It got installed on 2nd April . It has not worked since that day. Also there is no booklet and Warranty card came with the AC . On asking the technician who came to installed it he said it is going to be there. When I checked AC boxes nothing was there and now I am doubtful whether they have given us original AC or a Duplicate product.

We have raised the complaint against the same on both Daikin Customer Support (Sr No.[protected] and Reliance Smart Bazar customer service (Service Request No-[protected])

For first few days nobody contacted us from both the teams, neither Daikin nor Reliance Mart . After many follow ups, on 9th April the Daikin technician visited and told us that the person who has installed the AC has wrongly installed it and there is no Gas in it that's why its not working.

On the other hand on 10th April(Today) the Reliance Mart technician visited, made a video and told there is some problem in the AC but he is not able to find out what exactly the problem is and still the AC is not working.

We as customers are HIGHLY DISAPPOINTED with the AC and in fact with the services of both the Companies- Daikin and Reliance Mart. It's most shocking that its a New AC which is bought on 31st March 2024 and its not working.

Its a mental torture case as we have purchased a brand new AC of Daikin from Reliance Mart and now both the companies are just putting the blame on each other and nobody is interested in resolving the issue and are just wasting our time.

We now don't want this AC from Daikin company. We want our money to be refunded on immediate basis as we cannot trust any of the Companies(Daikin and Reliance Mart)

I am attaching the Invoice for your reference and would request you to kindly look into the matter on an urgent and high priority basis and provide the solution .

You can contact us on the below details.

Thanks
Sakshi Kakkar
Raman Kakkar

Mobile Number-[protected]

Mobile Number -[protected]

Subject: Complaint Regarding Misbehavior Towards my wife at Reliance Mart location ridhi Sidhi Sri ganganagar Rajasthan

Dear reliance mart

I hope this email finds you well. I am writing to bring to your attention a concerning incident that occurred at your Reliance Mart location. Yesterday, on [30/03/24], I experienced inappropriate behavior towards with my wife your staff members.
With out any proof your staff abusing my wife regarding steal purse।
Male staff also misbehave with my wife । Plz take immediate action on this matter otherwise I take police action on this soon

Sincerely,
[Hitesh tiwari]
[[protected]]

I have Placed my oreder on 07.03.2024 vide order no is[protected]A Rs. 1321.00 less instant discount 10% Rs. 132.10
amount paid Rs. 1188.90 by ICICI bank Debit card.
while my order process, one item cycle agarbastil amount Rs.99/- not avaiabel.
My bill prepared without instant discount Rs. 1321 less Cycle Agarbati amount Rs.99/- net bill is 1222/- they have only less in bill but actual amount
have not given as refund Rs.99/- which I have paid by my debit card..

Recently i bought some urad dal from reliance but the problem is the price in the bill and the price shown in the mrp was different the mrp was 159rs but they they asked me to pay 174rs
When i asked why is this different they didnt have an answer so... Reliance smart is charging higher than the maximum retail price

On Wednesday 8.2.24 I have purshased grocery from reliance smart point total amount of 2263 I have paid money through the upi scan on phonepe I have tried several times but the system is recognised and have tried the paying through another app paytm the app shows it was successful but the system there was still in payment bending and again paid through another way at final my bank statement shows the amount debited twice can I get money back or not I request you to send the money back