Reliance MART Customer Care
Reliance Retail Ltd.
Customer satisfaction rating: 4%
Submit a Complaint
223
COMPLAINTS

Reliance MART Customer Care

Reliance Retail Ltd.

Address
19-9-3/ E /5, Abhi Towers, Next To Minerva Hotel, Renigunta Road, Renigunta Road, Tirupati
Tirupati
Chittoor District
Andhra Pradesh
India - 517501

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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150
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60

Customer satisfaction rating
4%
Complaints
223
Pending
0
Resolved
8
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Reliance MART related photos (36)

Reliance MART Complaints & Reviews

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Reliance Mart — I am complaing about billing software

 priyanka panigrahy on Dec 10, 2018
In kurla branch of mumbai reliance smart every day at least one cashier getting shortage of cash. And that shortage recovery they are taking from cashier but not doing software analysis to overcome of this problem. And store manager or assistant manager not taking action about this daily problem because ashier is facing problem and they are paying that money from there salary, why store manager take action. I request to the consumer court please do the stict action about the problem.

Regards,
Cashier of reliance smart kurla...
Complaint comments  Read comments Complaint category Employees

Reliance Mart — I am complaining about my cashier id and payment

 Aditya Panigrahy on Dec 7, 2018
I m cashier of reliance smart last 5 month from july 17 onwords i m working till now 7/12/18 i m not getting my billing id and store manager giving me some other cashier billing id whichever transuction i m billing m not getting that money. My head keeps telling me i vl do ur id as early as possible but not doing any thing.
Please resolve my probles as early as possible.

Regards,
Cashier of reliance mart
Aditya panigrahi
[protected]...
Complaint comments  Read comments [1]Complaint category Employees

Reliance Mart — complaint raised but not solved by store manager instead a worker made a call to solve it

 Crassy Rajesh on Dec 4, 2018
Hello sir my name is dr.Rajesh namburi working in gandhi hosp secunderabad,
on 30 nov around 7.30 i got to take a product vlcc face wash which had an offer tag 101 ₹, but when i came to for billing they said that the offer is changed, i asked that the offer is changed why cant u ppl change the offer tag, instead of that they argued with me for 10 min, and thought to raise a complaint in that(nellore store) regarding about this issue,

today on dec 4, i got a call from store and with out telling their name and designation they said that they are here to slove the complaint,...
Complaint comments  Read comments Complaint category Cosmetics

Reliance Mart — double payment for the single invoice - refund requested regarding

 Prabaharan V on Dec 2, 2018
Today (01.12.2018) i visited to the reliance market, thanjavur road, trichy and did some purchasing make payments trough my debit card (No. 6521 xxxx xxx 5653; union bank of india) for rs.4299.62/-. But the cashier at the counter said the card was not recognized by the bank. So the cahier requested to give me another card (No.4601 xxxx xxx 5540; canara bank) for the rs.4299.62/- and the payment was successful. But after one hour i was received a message from the union bank of india account the amount rs.4299.62/-. Was debited from my account. Hence the payment was made for a single invoice. The...
Complaint comments  Read comments Complaint category Business & Finances

Reliance Mart — money debited twice from my account

 Sachin Malagi on Nov 13, 2018
I have purchased groceries from reliance market hubli karnataka. I used my debit card to pay. The amount has been debited twice from my account for a single purchase. Please help me to get back my amount as early as possible. I don't know how they are going to resolve my issue. The amount is not small for me. The amount debited is ₹4093.97+ ₹4093.97 twice instead of one time....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Mart — billing counters surat

 Aishagupta7505 on Nov 10, 2018
So we have been extremely regular at the reliance mart in surat. Since we run a small food business 80% of our raw materials come from the store. And eberytime we notice they dont keep all the tills functioning, infact; only 3-4 billing counters are working when the store is full. I can see 8 people ahead of me in the queue today and we spend over 30 minutes just waiting to pay. This is absurd. No one has that kind of time to just stand and wait in the queue every 3-4 days. And the vegetable counter also has only one weighing counter working. With 5 people queueing to just whey their vegetables...
Complaint comments  Read comments Complaint category Department Stores

Reliance Mart — worst household products

 Paramjeeet on Oct 27, 2018
I paramjeet singh from jalandhar, punjab, hereby wanna complaint about the household products and ration.
I purchased products worth rs 5007/- from reliance retail store in mbd mall jalandhar on 7 sept. 2018
I wanna tell everone that products are of worst quality and there is no motive to shop anymore at any reliance store as ration mare than rs 3500 is being thrown in dustbin just because fault products...
I advise all that do not shop from reliance retal store as they provide very fault products to their costumers and save their money...
I want the company to resolve...
Complaint comments  Read comments [2]Complaint category Other

Reliance Mart — staffs irresponsibility

 Halitha Farzana on Oct 22, 2018
21/10/2018 around 4 pm

I was wearing hijab.. My hijab got stuck in trolley wheel.. I was helpless, a men from your staffs came for help but cudnt help me in getting it out! A lady staff then came and told it happens usually and told to cut my dress.. Ans so that happened finally.. They didn’t even take a step to remove or try it with some tools.. They said there is no tools over here and no one to help for that and only way to cut.. And said it was all my mistake in it.. The way they responded to me totally was a #.. They need their trolley to be safe but no issues if my...
Complaint comments  Read comments Complaint category Employees

Reliance Mart — nobody to help

 Rahul Atrishi on Oct 6, 2018
I have purchased 8k items from faridabad reliance mart but they were least bothered to help me out even though i have asked them for it.. Really i was very much lover of reliance mart and every month i used to buy my home items from it and used to promote this but now onwards i will act a detractor and ask people’s to go fir big bazar rather than reliance outlet...
Very pathetic experience with faridabad reliance outlet......
Complaint comments  Read comments Complaint category Food

Reliance Mart — maharaja whiteline cooler. no cooling not even 1%. [Resolved]

 Gundala Sasi Kumar on Oct 2, 2018
Sir, i purchased one maharaja white line cooler coolz + model on 21.04.2018 from your reliance market, mangalagiri road, guntur for an amount of rs. 7000.

It is to submit that from the day one we found that not even 1% cool air is not coming from the cooler. I have made a complaint to the market official and they advised to give complaint to maharaja, and i done so, but to till date the problem is not solved and our rs.7000 has become dead investment and we suffered a lot in the summer season.

It is to submit that i have not purchased the cooler directely from maharaja...
Complaint comments  Read comments Complaint category Appliances

Reliance Mart — expired food

 Prajwalvgowda on Sep 30, 2018
I here by inform u that i have received an expired food item instant popcorn act ii it has been ecpired before 3 months itself in the reliance market survey number 31 at hinkal village opposite yo yashavi convention centre hunsur main road mysore - 570018 i here by regret to infrom u that this is legal issue i here by inform you to do the product recall really i dont no what hell service ur giving especially in the matter of food this in unafre we paying for what we are buying but how ur trade people can serve this expired food this is totally unfare i am going to give consumer complaints agiant...
Complaint comments  Read comments Complaint category Food

Reliance Mart — reliance market bathinda negligence

 Rounak Purohit on Sep 26, 2018
Today 26sept 18 in evening time I was standing in queue with an elderly person in 60 ahead of me. In between some more customers were their. Suddenly one women came and broke the queue and forced the person on counter 3 to pass his bill and clear. I requested both the customer and staff to not allow and ruckus was created. I requested again nothing as done by staff. Even after request of elderly man. It was highly unprofessional of staff to allow someone pass his bill not in queue. I have complained same verbally to manager today. Requesting for necessary action.my contact is [protected]....
Complaint comments  Read comments Complaint category Law & Civil Rights

Reliance Mart — ice cream stall

 psm kumar 567 on Sep 25, 2018
Sir,

This is to iform the complaint about the ice cream stalls in front of reliancemart which given permissions by the reliance mart the the person who strated the ice cream stalls in chittoor andhrapradesh was not maintaining & providing a quality & quantity of ice cream was not maitaining clean and hygienic many kids are visiting to the mart so ask them to provide a quality food other wise do not give permission to those peoples to start business in reliance mart
The person who is running the ice cream stall he is using very low quality of colour cones which is made by...
Complaint comments  Read comments [1]Complaint category Food

Reliance Mart — misbehaving with customers

 Abhay Singh solanki on Sep 23, 2018
Sir, i m from udaipur. Today i visited reliance mart in lake city mall. The guard misbehaved with me. I wanted to know about a product price this product was in the box. So i told the reliance staff to open the box they told me to go to helping desk and ask them to open it and they opened it but it's price was too high so i didn't purchased it and left it where it was then i took some grocery items and i was going home. The guard called me and told me that where it the product that we opened. I told them i left the product where i saw it first time. He told me to show where i put it. Then i was...
Complaint comments  Read comments Complaint category Cosmetics

Reliance Mart — item still not delivered

 Madhuyagani on Sep 13, 2018
I have purchased refrigerator from reliancemart surat located in vesu on 11th of this month your representative promised me for delivery by night of next day. But still there is no response from your side. When i called the store they are telling it will be delivered on 14th october. Already it is 2nd day. How worst is your service. Kindly do immediate action....
Complaint comments  Read comments Complaint category Refrigerators

Reliance Mart — lion dates 200gm offer

 Vinayak Mastamardi on Sep 11, 2018
080450 ln sdd date 200 g pp 71.00
Sir
I purchased lion dates as buy one get one free offer.
At the cash counter i was not informed to collect the free offer
I thought they charge for one and give one free. So i picked two packs. He charged for two and silently made the bill without telling.
So please let me know further.
Attached bill for your reference....
Complaint comments  Read comments Complaint category Food

Reliance Mart — 1st shift female employee harassment

 1aA on Sep 5, 2018
The manager (Shivu)
Db sandra, vidyaranyapura, bangalore 97
Employees come at 6:00 am and reneval is 3:00 but this fellow
Not leaving 1st shift female employees on time harassing them to work extra and threatning to remove them from job
They too have families and working from morning 6:00 am is not so easy
I request concerned person to please look in to the matter and kindly help those female employees...
Complaint comments  Read comments Complaint category Employees

Reliance Mart — trolley bag

 Dey Pinak on Sep 4, 2018
I have purchased American tourister bag from reliance market, Guwahati, Jayanagar on 37/7/2018, it has 2 years of warranty, I have used once and the bag got teared, now when I went to reliance market for repair and service they told me that they doesn’t have any service here, neither they facilitated me for further help. I want reliance market responsible for selling such creep products whose quality is so cheap that it doesn’t last for 6 months also.

I want service from reliance market within very stipulated time

P Dey...
Complaint comments  Read comments Complaint category Products & Services

Reliance Mart — damaged product asian happy meal tiffin

 AakilK on Aug 29, 2018
I have bought asian happy meal tiffin from reliance mart, iscon mall, ahmedabad on 15th of august 2018 and after one time use one ss box was broken when i went to give complaint on the same i have met mr. Jignesh fatannia claiming him a store manager was started arguing with me and does not believe in my words, j have showed him the broken tiffin box along with bill (Attached as a photograph) but he told me that he can not do anything now my question is this the way to support reliance customers? Also when a customer is coming personally to claim damaged goods the store manager could not believe...
Complaint comments  Read comments Complaint category Appliances

Reliance Mart — reconnect ac repair

 skjani basha on Aug 24, 2018
Iam, sk
Jani basha advocate r\o guntur. Iam permanent costumor of reliance mart guntur since begining. I purchased reconnect ac at[protected] in reliance mart. That onwards it was not working properly. I complained several times, but there is no response from your service people. Today i got a bad experience with store manager naveen. He behaved very rudely with me. So, please repair my reconnect ac. It is not working from the date of insulation. And please take action against store manager naveen. Other wise i will proceed in court of congumers. Thank you....
Complaint comments  Read comments Complaint category Electronics & Appliances

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