Reliance MART Customer Care
Reliance Retail Ltd.
Customer satisfaction rating: 3%
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263
COMPLAINTS

Reliance MART Customer Care

Reliance Retail Ltd.

Address
19-9-3/ E /5, Abhi Towers, Next To Minerva Hotel, Renigunta Road, Renigunta Road, Tirupati
Tirupati
Chittoor District
Andhra Pradesh
India - 517501

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
177
down
67

Customer satisfaction rating
3%
Complaints
263
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Reliance MART Complaints & Reviews

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Reliance Mart — additional amount added in my bill

 Sam Kumar Meerakori on Aug 12, 2019
I purchased tide surf 4 kg pack and salesman told that 1 kg free for that pack. But when i saw the bill they added the 1 kg surf amount also. I tried to contact but they didn't pick up the phone. Please solve the problem. They displayed offeres buy 2 get 1 free, but they added three items in the bill. Where i have to contact. Please clarify in this issue....
Complaint comments  Read comments Complaint category Utility Services

Reliance Mart — undergarments

 Rajashekhar Katageri on Aug 5, 2019
I purchased under garments from reliance mart capital mall bhiwadi in that time packet was completely packed and locked with cell tape after i reach home and checked it was different type of pattern. So next day i went for exchange they denied for exchange. But problem in undergarments area their so any sign board displayed once it's was purchased it will not exchangeable no information displayed but they are not exchanged the product...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Mart — fruit bread

 sanjeevchok on Jul 29, 2019
I purchase a fruit bread MRP Rs. 16/- on 20.07.2019. At bread counter 10% discount is displayed, but in bill only 5% discount has given. I complain to store manager, but he refused. Earlier also this type less discount has given.

I can't understand that it's a Reliance policy to display higher discount and at the time of billing they are giving less discount. It is a cheating with the customers. Their are so many customer who are not watching their bill amount and just they I think many times paid higher amount in your stores.

I suggest that kindly display right price/discount...
Complaint comments  Read comments Complaint category Food

Reliance Mart — wrong billing

 Priya1593 on Jul 7, 2019
Today by 8.15pm i purchased from your reliance
Fresh store (Store no 6128) at nacharam, hyderabad vide bill no 257. Few item i brought one 36g roasted almond diary milk worth rs 40 but after i reach home and checked the bill and saw they billed for rs 152 and it's too high since i got so many products i didn't check there itself also i got one sev bhujia worth 35 rs and they billed 204rs for that... I attached a picture of the product and bill... So i feel like i'll not come anymore to your particular store due to which i lost the trust on that store......
Complaint comments  Read comments [1]Complaint category Department Stores

Reliance Mart — bad quality of scrubz dishwash concentrate

 Mallikarjuna Rao Mnsv on Jul 6, 2019
I purchased the scrubz dishwash concentrate liquid 15 days ago on 1+1 offer at reliance market located at nacharam, hyderabad. The quality of this product is so bad and when ever we use this, my hands got damaged and the top skin is removing after usage. I think the PH was very high. My sister also using the same product she is also getting the same problem while using this product. The sales of products is unacceptable and untolerable. please make an action and give compensate for this dammage....
Complaint comments  Read comments Complaint category Home & Garden

Reliance Mart — misbehaviour of guard

 sandypress on Jul 1, 2019
Yesterday have visited with my family at reliance mart govind puram, ghaziabad.

Wrongly my son missed to give almonds for billing & remain in trolley, during checking by guard at gate we came to know it was missed. We was ready to bill and requested to guard that its wrongly missed by child.

But behaviour of guard & other staff was so bad with my wife & son, & no one was ready to listening our concern.

Request you to look into the same so that other customers will not face the same....
Complaint comments  Read comments [1]Complaint category Family & Relationships

Reliance Mart — regarding customer service

 Sumana Thangavelu on Jun 25, 2019
Reliance market in erode treating the customer so worst and cheap. They are treating customer as a thief. The exit one way entry one way.in urgent if want to go out. We are not able to go out immediately. If you reliance market treating a customer cheap and worst why you are opening a mail in tamilnadu. Better you close it and go out from our state. We are having many super markets and departmental stores in our states will take care of our needs.. Reliance market is so worst and cheap...
Complaint comments  Read comments Complaint category Employers

Reliance Mart — my earphone worth rs 5999 got stolen from front desk baggage area

 [email protected] on Jun 25, 2019
On 22nd june 2019, i went to reliance mart fatima nagar, pune branch for shopping
Leaving my earphone (Panasonic wi fi ear phone set) inside the back pack. Token number 7 provided to me. While collecting the bag i found the ear phone missing from the back. I raise a complain. But no complain number provided to me. No feed back provided me. I am surprised that customer material being stolen from the secured area. It is not being considered with highest importance. No update available. Can somebody help me for early resolution?...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Reliance Mart — collecting excess amount over mrp

 venky2724 on Jun 19, 2019
On 16-6-19, I have buy some beverages along with 7 Sunfeast Farmlite biscuits packs on offer of buy one get one free, because that offer I have purchased 7 packets. The MRP of said biscuits Rs.25/-each, after I paying bill that I surprised Reliance has collected Rs.30/-each, I.e Rs. 5 excess, when I asked for offer packs and excess amount collected from me the staff billing station given arrogant and evasive replies. Required immediate action....
Complaint comments  Read comments Complaint category Unauthorized charges

Reliance Mart — dry edibles , tadka day & puffed rice full of insects and old stock

 Sini Sahu on Jun 17, 2019
Here in Reliance Mart, Kanika Road in Cuttack they are selling dry food old stock full of insects and fungus by changing the date label. Many other food products like milk and dahi are also old stock with expired date or date is tampered .
How do I return and get back my money as can't rely on exchanges. There should be policy of money refund if fault on your side
Dr. Surajit Sahu...
Complaint comments  Read comments Complaint category Food

Reliance Mart — misleading advertisement and decoying customers

 Soni09* on Jun 11, 2019
Yesterday I visited reliance store akashwani Aurangabad in Maharashtra i bought Ariel powder4kg having offer buy 1 get 1 free @₹1040 but at the time of making payment the cashier refused to allot the item at the given rate and said that the offer was disclosed but still the board was placed near the item showing the offer was open . For this I tried to talk to manager but the manager was just making excuses and making my time so I just want you to please take a sudden action on this event...
Complaint comments  Read comments [1]Complaint category Products & Services

Reliance Mart — washing machine

 shivali rai on Jun 11, 2019
I have purchased a top load whirlpool washing machine last Monday. Installation done but the trial wash itself gave sound of metal which I have recorded. The service guy told us to file a complaint. Complaint filed nobody is bothered about the complaint. New washing machine and I am not able to use and nobody is bothered in reliance. Please understand it's a brand new washing machine which means you have given a substandard equipment or else why wouldn't anyone come to look. Call [protected]...
Complaint comments  Read comments Complaint category Washing Machines

Reliance Mart — wheat chakki atta full of vermin and insect

 parvin99 on Jun 8, 2019
Pune Aundh Relaince mart mall keeping all rotten stuffs. I bought wheat chaki ATA loose was full of insects. Cash card Counter staffs are uneducated hopeless people. Reliance trends cloths quality are bad price too high, xxl/xxxl size not available. 2 double bed sheets sets I bought earlier, after some time I washed before to use I saw it was completely torn. I was shocked such rotten stuffs are kept in Reliance mart. Now I'm going to return wheat flour bought yesterday. Lable they put buy one nd get one free, when you go on.couter they refuse to accept, ultimately you have to pay for both items....
Complaint comments  Read comments [1]Complaint category Food

Reliance Mart — cleanliness

 Giri Maheshwari on Jun 4, 2019
I visited reliance market Bhilwara opp. Guru Nanak petrol pump.while parking car I found your employ spitting GUTKA on the floor. Even so many place are marked with such spitting GUTKA. I call your manager to show such things .But he replied I am busy and wait .After 10 minute I call again but he replied roughly
The mobile no of manager is. [protected]....
Complaint comments  Read comments [1]Complaint category Business & Finances

Reliance Mart — harassed and forced to pay for bag carrying their branding

 Joe Chemmanam on May 22, 2019
Hi.. I was forced to pay 6 rupees to buy a bag from reliance smart. I had a few things to carry and asked them for a bag . I told them clearly for any branding of Reliance must be free as directed by the court..but still they forced me to pay 6 rupees and even challenged me to go to court. This is purely not right that I'm forced to pay for advertising their brand name....
Complaint comments  Read comments Complaint category Department Stores

Reliance Mart — eveready led bulb

 MGPrakash on May 20, 2019
I have purchased a eveready led bulb (14w) on 25/02/2019 at your mart at nagercoil. It is an usual practice in the mart that when we buy a product with warranty, they write the date of purchase over it. Similarly they have written the date of purchase on the bulb also. The bulb failed. When i took the bulb to your mart, asking for warranty details they replied that warranty was not mentioned on the packing so no replacement. I asked them the reason for writing the date of purchase on the led bulb and they have no answer.
I just want to know whether the eveready led bulb has any warranty and...
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Mart — only few are getting benefits through messages

 kuntumalla ravi on May 19, 2019
I am a regular customer for guntur reliance from past 5 years, recently reliance smart opened in narasaraopet-522601 town, guntur dt. AP state.I am even regular customer narasaraopet also, but as i am observing some of my friends are getting benefits like even they are buying for more than hundred they are getting one hundred rupees less for buying another commodity, which i am not getting. May i know what is the reason. could you please explain me.

From
k.Ravi
Mobile no : [protected]...
Complaint comments  Read comments Complaint category Other

Reliance Mart — written price after discount differs from the price in the system.

 Bhushan Madniwale on May 18, 2019
The written price differs from the price in the system and the language used is not at all acceptable, again while giving the credit note, they said they have given the cn with the bill without actually giving the same. What is this? How are you managing all these non sense? Have some staff who comes back with the correct information asked about rather than the one who vanishes. Reliance is a big brand this was not expected of you....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Reliance Mart — refund not received / bad service - reliance smart (phoenix mall) [Resolved]

 Umesh3590 on May 16, 2019
Hi,

I was shopping for rs 4298. Reliance mart cashier executive said if we pay through paytm then i will receive rs 300 cashback then they paid through my paytm around 7 transactions but i have not received any cash back.. After that, i logged complain in customer care they given ranjeet (Reliancemart manager). I have shared all the details with bill & transaction & he said they will pay your cashback amount.

Still not received any cashback amount & no proper response from ranjeet - reliance mart manager. I m followup this case from last 1 week.

Bill...
Complaint comments  Read comments Complaint category Other

Reliance Mart — pesky credit card sellers

 prajesh r on May 13, 2019
I'm regular customer of Reliance Mart Pune. Off late they have allowed credit card sellers in Reliance. Those ### keep chasing us all around the floor and they are many. They dont go away even if you are not interested. By the time we go to other end of the floor, another guy comes bugging...Already fedup of their pesky calls everyday despite DND.
Now can't go and shop peacefully. Why would you need a credit card agent on the floor.So annoying...
Complaint comments  Read comments [1]Complaint category Department Stores

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