Reliance Mart — Double payment due to nonsense system

On a particular date there was a bank transaction jumped out and had to osh cash details are innthe screen shot snd Mr. Elavarasan the manager I had cmunicated several times but I feel there us heirarchy problem. Thr amount is 410.05 refund yo be fone by relisnce smart. Smart has most hanging system as if one frequently does nit work then the system shud throw the money back like in Amazon learn from them