Reliance Mart — Item missing on door delivery

Address:

cuddalore

I purchased groceries in Reliance mart cuddalore, Tamilnadu on 30/11/2020 and opted for door delivery, they delivered the groceries but one item(henko stain washing powder 1 Kg) was missing, I called to the shop and customer care and sent a several mails, they purposely avoiding all the call, door delivery in reliance mart is trust worthy, so many stores are offering genuine services in cuddalore, No one is there to answer our querries

My bill no is 53
Pos no R 110