Reliance Mart — Misplaced item by staff.

Address:

Reliance Mart, Vajra world, Baluwakhani, Gangtok. 737101

I went to Reliance Mart and bought a foot mat which was in section of 99 rupees. But when billing was done they asked for 199 which was totally unacceptable. During inquiry the staff said it was in wrong place. So I asked for my refund as it was not my mistake to pick an item which was in wrong place which I was unaware of. But they refused refund saying it is against company policy. They suggest me to take something else which I didn't wanted. I totally felt looted at Reliance Mart, Vajra world, Gangtok.