| Address: | Ambernath Nisarg Green |
My Name is Nitin Sharma, Yesterday I have Visited to Reliance Smart Store at Ambernath-E Nisarg Green, there i have selected a shirt MRP Rs.599 offered at Rs.199. which has displayed o offer board. when i came for billing at POS counter its billing amount was 599 instead of 199. One of staff has visited with me at same shirt section I have showed him the board, when he visited to Department manager and store Manager they denied to provide offer price said offer has finished.
Its very improper response from store team for a customer. If the offer got finished why the same board has still there at display. And if offer board is displayed why offer price has not given.
It takes around 2 Hrs of Me & my family for selecting apparels from store. its billing amount is around Rs.5000 which I left there as un-billed. My point is that My time was fully wasted at store.
I have visited for 1st time in store for shopping with family and I experienced very poor response.
If the necessary action not been taken. I will forward this compliant to Consumer Portal.
Expecting response ASAP.
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