Reliance Mart — Not Refunding the amount

Address:

Dimna Jamshedpur

I had bill of Rs 616. The staff asked me the payment through paytm.I did the payment after that the another staff comes and says payment through Paytm is not accepted he said it would be refunded and asked me to pay through phonpay. I did the payment but I didn't receive the refund amount till now .The manager staff misguided my amount and bluffed me.
It's shame that Reliance is doing so .
I never expected such inconvenience from the brand.