Reliance Mart — Payment issue since 9 August 2023

I had done shopping of Rs.2248.88 from Reliance Mart Wakad on 9 August 2023. And while billing payment got debited but according to executive at billing counter the amount didn't reflect their system. And immediately complain was launched on their internal system but after 15 days also they didn't revert back nor did i get my amount back. I had to take follow-up serval times but there is no response yet. Today almost 2 months passed i didn't any feedback nor did i receive my amount. This is worst experience i experienced.