Reliance Mart — Product missing and worst delivery service

I have ordered sone item from reliance jio mart on 29th or 30th of july which was supposed to be deliver at my door .earlier i used to purchase directly from store of reliance but due to broken leg i am unable to visit anywhere.when delivery boy came to deliver the product, he was asking to receive it from somewhere, i explained him that i am unable to do that because my leg is fractured then he was saying "kisi ko bhej rha h recive krne ya main wapas jau saman le kr ". I said you can go i ll talk to help desk . when i talked to muskaan, she assured that product get delivered by the evening and appoly whatever happened, again in the evening the same delivery guys mayank raj called to recieve the item from somewhere else .this was the third time experience where i faced issue .when again i called to raise complain kuldeep disconnected the call in between .today again delivery boy called to recive item from anywhere and i cannot come to deliver it at door, company has given the instruction that ask cz to rcv it . when i was trying to downstair to rcv item i slept and got injury into my hand as well.. There were some item were missing also from my order some was unsealed some were rotten . i want full compensation for mentel torture as well as the injury i got in all these .