Reliance Mart — Product sold me was not for after said date and if consumed it would show adverse effect on health

Address:Reliance smart store chunabhatti

This is to inform you that on 31st december 2021 a incident took place at your reliance smart store chunabhati where the store has sold me a product which was manufactured on 9th march 2021 and it said it was best before nine months from manufacturing date .I purchased that product on 31st december 2021 unknowingly.i was in rush I didn't see the manufacturing date.After couple of days when I was about to use that product my eyes got on that date and raised a complaint on customer care complaint number is 3721434

The Customer care executive said my issue will be resolved withing 7 working days .After that I recieved a call from the reliance chunabhati store Mr.subhod asked me what was the issue I narrated him what happened he said will share the same with store manager Mr.Naadeem then he called and apologized to me for what has happened and then offered me something as compensation after a long conversation with Subhod, Nadeem and assistant store manager Mr.Dinkar. we could get on any middle ground. I had to leave for gujrat for some work and I informed them I will be back after 4-5 days and when I will be in town will have word with you .when I was back I called Mr.Dinkar and he informed store manager was tested covid positive and was hospitalized so Mr .Dinkar will charged over (he will look into this matter)...after a conversation I agreed over the amount offered to me as a compensation amount for the mistake made by the store.

Later Mr.Dinkar started making false promise such as I'm not In store so come tomorrow with the product and bill and we will hand over the compensation amount .Next day when my man called he said i will let you know what time you can drop in but no call was made .again and again just false promise were made .Again when my man called he said on friday 14th January 2022 you can come when called he didn't recived the the call .before that I have raised a 2nd complain in regards of the treatment giving to me by Assistant Store Manager Mr.Dinkar complaint number is 3733304

This kind of behaviour of Mr.Dinkar is highly unacceptable because he is a Assistant Store Manager. His actions is definitely damaging the goodwill of the company . Because next time a consumer like me will think twice before dropping into the store coz he has mentally harassed me.

Kindly look into this matter.And provide a solution .
kindly look into this matter
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    +91 877 664 0030
    +91 22 4017 6400
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    19-9-3/ E /5, Abhi Towers, Next To Minerva Hotel, Renigunta Road, Renigunta Road, Tirupati, Tirupati, Andhra Pradesh, India - 517501
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