Reliance Mart — Regarding non refund of payment made twice due to error in server

Dear sir,

I purchased some items from reliance mart (Sagar M.P.)470004 on 16/07/21
The amount was Rs 1196.66

I paid by credit card but due to some technical error payment could not be completed but amount was deducted from my account

The person on the counter told me to do payment again

I paid again same amount

He told me that he would file complaint and the refund will be credited in to my account, but after 7 days it could not happen

Kindly look into this matter and do the needful action

Payment ref No.-TFY[protected]

Tax invoice No- TFY[protected]

From
Anil Shrivastava
[protected]