Reliance Mart — Reverse POS

To the reliance smartpoint stores
this is to inform you that lost my money.
on the transaction of sbi yono in your store located at Jadcherla, Mahbubnagar sum of amount rs.1966.97. on the date of 08.06.2022 time after 1.00 pm... till today I didn't get my money back. and the store manager is not responding well. so how do I get my money back? is there any solution on your side? or I complain in the consumer forum...
please inform me what about my complaint.. on this number [protected]