| Address: | Pune, Maharashtra |
Dear customer relations manager/ quality control manager
Last monday (30-oct-2017) i bought 10 eggs from your fatima nagar (Pune) outlet. All of these 10 eggs were old and not fit for human consumption. I assume all the eggs in the egg tray (From which i picked) and the tray’s around were form the same batch and were decayed. When i dropped them in water for boiling they were all floating. I am forced to believe that reliance does not track the shelf life of commodities sold. During the same visit to this particular outlet i have also noticed that the items placed in the front row of the shelf were newer (Latest date of production) than those in the back rows. This leads me to believe that neither your – shelf organizers are trained to keep the products in the shelf considering their date of production nor your shop managers have any idea about this. Most of the times the freezer temperatures are not maintained.
Basically i went shopping with reliance because i felt you guys can be relied on to some extend and i must mention that i am forced to believe otherwise.
Please let me know your (From the point of view of being reliance) reaction to the above customer complaint. Was this information helpful? | 
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