Reliance Mart — Unethical behaviour Arrogant staff

Address:

Alwal

I had carried with me a Delicious Ilachi product which I didn't buy at their store. . As find a offer in the store of Reliance illachi, I bought it but mistakenly fell in my same bag when I was double checking to see my purse and phone in bag or no as i had lost recently my purse and phone in such stores only. When the staff checking the product I said it is mine I bought outside. And I did not notice about their product., which mistakenly went inside my bag. Staff is arguing that I purposefully I steal it and moreover saying Delicious is their brand, which actually is not and is available outside grocery stores also, where i buy regularly in one of Agarwal stores Lothukunta. I was blamed for stealing and made to sit like thief. Staff is arrogant and their behaviour is unacceptable. Created very embarrassing situation. Why can't they open camera and look to it and then reach customer. First look to the customer who they are and speak.I am regular customer to the stores and buy Rs. 5000 to Rs. 8000 monthly for Grocery and Rs. 10, 000 in Reliance trends every 3 months. Because of this misbehaviors by the reliance staff, decided to never visit Reliance stores, let it be for clothes or Grocery.

Dmart allow customers to carry their bag inside the store by tieing knot to the bag and inside we will have our outside about items safe with us.. After billing we can open our bag and can put the items bought in the store. They do not question customer about the items in bag