Reliance Mart — Vegetables purchase online

Address:

Thondiathu Puthen Veedu, Kallissery, Chengannur-689124,Kerala

I had made an online purchase from jio mart, chengannur on 24th Feb. 2022. Along with others, I had ordered for potato, tomato, beans ...etc. Few tomatoes were rotten, beans not fresh and some were rotten and not suitable for use. tomatoes were very tiny /small. I made a complaint with photographs to the supplier. But neither they responded nor took any action as having gone through the compliant. Since the complaint was made in their portal they cannot say that they haven't seen the complaint. I am keeping the rotten vegetables today also with the hope that hey will come and confirm the facts and do necessary. This is not the first time we are having such a complaint with them. As a senior citizen I avoid maximum direct purchases and that is why I depended them. Please take any suitable remedial action