Reliance Mart — Very inefficient and useless branch

Address:

Thanikachalam Road, T, Nagar, Chennai

Reliance Fresh Supermarket at Thanikachalam Road, T, Nagar, Chennai, is fraught with innumerable problems right from day one it started

1.Out of three checkout counters only one is being operated since the last six months. During lean times there is nobody even in this one counter

2.During rush time the wait is almost three times asmuch as in other local supermatkets

3. The customers are being told every alternate day the card swiping machine is not working and we should pay cash.

4. 90 out of 100 we are being informed that the supermarket does not have any change and the counter staff do not care about losing business for want of change. While in all the. other supermarkets in the locality we get change whatever be the bill amount.

5.Every nowand then business is stopped under the pretext that the"network is down"

6. There seems to nobody resposible for handling complaints at the branch level
.
7.Most of the staff are generally discourteous and customers unfriendly.

8. Is there a branch incharge or not

9.If this branch is continued to be run this way, I think no customers will come and it may have to be closed down