Reliance Money — processing fee lost

Address:

Thiruvananthapuram, Kerala, 695309

I had submit a complaint earlier that i lost my processing fee of 5500 for a loan of 200000 rs. I havent got my money back yet. Plzz kindly do the needful. Executive called and asked me to pay 9900 or my loan get cancelled and your fee will be get after that. But i asked to close the application and provide the processing fee and after that no response from the customer care. Really i am in a need for that money urgently. Plzz provide the needful.